Itunes will open, but I cannot play any songs, nor enter the store. It displays the message 'itunes have stopped working' and then closes
I went in to use itunes today. It opened up right away, but I can't play any songs nor enter the store. It displays the message ' itunes has stopped working' and then closes. I tried removing itunes and reloading. Same thing. This is on my PC. My wife can still open itunes on her PC. Can anyone help?
Hello printer12
Start your troubleshooting with the article below as it goes over issues with iTunes crashing and multiple options to troubleshoot.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Regards,
-Norm G.
Similar Messages
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Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
I downloaded itunes. It initially indicated that the download was successful, however, when I click the itunes icon, it says "ituns was not installed properly". It then gives me the message "itunes has stopped working"
Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
ALSO, if you feel like all your music will be gone as well follow through these 2:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS. -
How to fix itunes, says 'itunes has stopped working and must close'?
Every time I try to sync my iPhone, itunes stops working without completing the sync. I've tried uninstalling itunes and quicktime, but this doesn't fix it. I've also updated my graphics card, someone suggested this would fix the problem, but that didn't work either. What do I try next, need to get this fixed. Thanks
>drivers up to date
Did you verify that at the vendor site?
For Windows, do NOT rely on Windows Update to have current driver information
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2 -
I am using Window 7 and I have the most up-to-date version of itunes!
Thank you for your response! I actually just uninstalled itunes and anything Apple related in my computer and just reinstalled it. I have the most up-to-date version since I just reinstalled it. It actually isn't even letting me do anything in the program it is crashing the second I open it.
When I said in my previous post that I was uploading podcasts, I was just attempting to upload the new ones onto my computer. I hadn't even gotten to the point where I could sync it.
Thank you for any help you can offer! -
i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"
Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
You can download it from here:
http://support.apple.com/kb/DL761 -
When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
I downloaded Zapya Apk in my IPad. And I transfer songs from my Android phone to my IPad. After that I opened Dj mixer 3 App and find the songs to make remix but I cannot find any songs. I cannot find in my iTunes also. So what should I do?
Zapya.apk is an android app and will not work on an iOS device.
How did you transfer your songs from your Android phone to your iPad? -
ITunes Match is on but IPhone 5 cannot access any songs stored in the iCloud. I have no issues with my IPad playing music stored in the cloud. All settings appear correct. ITunes Match is turned on on my PC. No matter what I do I cannot get get any music even when I try to sync tunes purchased from the IStore.
Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen -
I have CC and bridge, bridge will open but I cannot open a photo file. I get a message: Windows cannot fint C:............... CS4 ck to see if you have spelled properly. Any Ideals? I had CS4 but have since removed it.
A couple of possibilities:
How did you remove CS4 ? If you removed it improperly instead of Uninstalling it (say, you "deleted" it or just dragged it to the Recycling Bin), you almost certainly left stuff behind that needed uninstalling.
What's even worse, if you removed CS4 after you installed CC you may have messed with the CC installation.
I'm not going to attempt to tell you how to fix it, since this will probably involve uninstalling CC and after that looking for, downloading the Adobe CS_Cleaner tool and the CC_Cleaner tool, then re-installing CC, since I'm not a Windows user and don't want to mislead you.
In any case, when Windows users chime in to assist you, they'll need all the details which you have not provided so far. -
my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible
i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!! -
ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, it is only the slide feature and touch feature that has become non existent. Also, i have a f'ew cracks in my screen for a while now and it was running smoothly up until saturday when i sat on it applying large amounts of pressure to the phone screen. Is there a way i can fix this myself without having to recover my phone to factory settings or wasting 50 bucks to get it fixed??
Hi Dire Dawa,
If the screen on your iPhone isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
I am using a MacBook Pro with 16GB ram. PS CS6 opens but I cannot get any files to open. I need some help please
What files? How do you try to open them? From where? What else can yyou tell us? You need to provide more info.
Mylenium
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