IWork 9.0 programs won't open
I reloaded iWork 9.0 and none of the applications open. Ideas?
I made some changes, so it now works!
Similar Messages
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I've paid for Creative Cloud license but the programs won't open
I purchased the Creative Cloud license already a few moths ago but now all of a sudden the programs won't open (until this some of them have been apparently running as trials). When I try to open the program the Adobe Application Manager pops up and tells me to license the software. When I click it to continue and logg in it says "Creative cloud will now be licensed for _myemailadress_. Click continue to enjoy the software." But when I click continue nothing happens and when I try to open the program again App manager opens up again and tells me to license the software and so on. I've tried to look for a solution but nothing seems to work. I have a MacBook pro OSX 10.6.8.
Any ideas? Should I try to update my whole computer? My laptop is old and slow so I am a bit afraid everything will disappear if update it.
All ideas I should try are warmly excepted! I am getting desperate and need the software up and running ASAP.Inarinainari please reinstall the Adobe Application Manager by utilizing the steps listed at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html. The Adobe Application Manager has been rolled into the Creative Cloud Desktop application which is why the referenced document refers to the Creative Cloud Desktop application as opposed to the Adobe Application Manager. Since you are running Mac OS 10.6.8 it is not possible for you to run this later version.
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Program won't open Error: 6 keeps coming up. Have reinstalled.
Program won't open Error: 6 keeps coming up I have tried reinstalling.
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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Hi:
My mail program won't open all of a sudden. When I click on the icon the colored pinwheel comes up and just keeps on spinning. Any advice on where to start?David Gimeno gave this advice on another discussion, worked for me (thanks David!)
The junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
System problems - programs won't open
all of a sudden my computer is sick, here are just some of the symptoms:
1) programs won't open (ie Itunes, Empty Trash) or take forever as in hours or days (Iphoto, Disk Utility). Basically evertything I use except Safari gets frozen.
2) when I try to switch between user accounts I get a frozen blue screen.
The only way out of the freeze-ups is to unplug the computer and wait at least ten minutes to reboot, but the problems remain. I was finally able to run Disk Utility to repair permissions on the internal Hard Drive but to no avail.
Some details of my case:
OS X 10.5.8
221GB used , and 44.8 GB free space on the internal Hard Drive
I have 4 external Hard Drives for all my various media and backups including one with 650GB of Itunes Music. This drive takes forever to be recognized.You'll probably get better advice if you post in the Mac forums.
This is iTunes for Windows. -
We downloaded Office2008 update June 13th. Now our Office programs won't open. Is this happening to others? Does anyone know how to fix the problem?
This is the message box content we get when trying to open Word:
Process: Microsoft Word [309]
Path: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-101117~0
Code Type: X86 (Native)
Parent Process: launchd [109]
Date/Time: 2011-06-14 05:34:15.752 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FDFC3F45-E8C8-4D18-A0C4-EA3C76AD2547
Interval Since Last Report: 11753 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 12
Anonymous UUID: DDF6AE0D-E118-4768-9B04-8CDCB6D7C62E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Office 2008/Office/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyldYou will need to contact Microsoft for a fix. They also have a message board. Post there if you cannot find an answer after searching their message boards.
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My iweb program won't open.
My iweb program won't open. I tried to open a previous html page created by it, now when I start the program it reverts to the last attempted function, informs me it can't open the html file and then shuts down when I click on "OK". Any suggestions?
iWeb cannot open previously published html files. It works with the domain.sites2 file that is located by default in your Users/Home/Library/Application Support/iWeb folder.
If you don't have a domain file that contains the site/page that you want to edit you'll have to rebuild it from scratch. However, Chapter 2.3 on the iWeb FAQ.org site has tips on using some of the existing files, image, audio, video, etc., from the published site in the recreation of the site. -
I recently upgraded my operating system to OSX 10.8. Now my Final Draft program won't open. Please help! Thank you!
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Did you check for connection problems?
*http://kb.mozillazine.org/Error_loading_websites
You can also try different connection settings.
*Firefox > Preferences > Advanced : Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel -
Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
Binary Images:
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0x7fff88c3d000 - 0x7fff88caafff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff88cba000 - 0x7fff88cbefff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff88d06000 - 0x7fff88d2bff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88de6000 - 0x7fff88deaff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff88df7000 - 0x7fff88e04ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff88e05000 - 0x7fff88e3dff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff88e3e000 - 0x7fff88e4aff7 com.apple.CalendarAgentLink (7.0 - 138) <B8B63D14-D853-3478-B001-BC67B7E9F993> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff88e4b000 - 0x7fff88e58ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff88e78000 - 0x7fff88e83ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <A9866D67-C5A8-36D1-A1DB-E2FA60328698> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff88e84000 - 0x7fff88e96fff com.apple.addressbook.ContactsAutocomplete (8.0 - 1369) <3FE9486E-0B79-32FE-A544-9B323BF160B7> /System/Library/PrivateFrameworks/ContactsAutocomplete.framework/Versions/A/Con tactsAutocomplete
0x7fff88e97000 - 0x7fff88ed9ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff88eda000 - 0x7fff88f83ff7 com.apple.MailCore (7.2 - 1874) <68F605E3-F062-345C-B86F-1285B7A1F6AB> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
0x7fff88f84000 - 0x7fff88fa8fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff88fa9000 - 0x7fff8927dfc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8927e000 - 0x7fff89280ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8940e000 - 0x7fff8945cfff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8945d000 - 0x7fff894aaff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff894ab000 - 0x7fff894b4ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff894b5000 - 0x7fff894d7fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff89517000 - 0x7fff895feff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff896fc000 - 0x7fff8972bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8972c000 - 0x7fff8972ffff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
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0x7fff89737000 - 0x7fff8973efff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8973f000 - 0x7fff8978bffe com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8978c000 - 0x7fff8978eff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
0x7fff8978f000 - 0x7fff89791fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff89792000 - 0x7fff897bcff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff89a5f000 - 0x7fff89a66ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff89e00000 - 0x7fff89e05fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff89e49000 - 0x7fff89e5bfff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x7fff8a00c000 - 0x7fff8a05ffff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8a060000 - 0x7fff8a07fff7 com.apple.CalendarFoundation (7.0 - 113.1) <12352B25-2DCF-38C8-9776-CCC68907CF50> /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/Calen darFoundation
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0x7fff8a0d3000 - 0x7fff8a0e1fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8a0e2000 - 0x7fff8a13efff com.apple.coredav (1.0.1 - 229.6) <6D2B49E8-E81D-36C7-BC24-FD54FA35E5BC> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
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0x7fff8a1be000 - 0x7fff8a1c4ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
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0x7fff8b733000 - 0x7fff8b742ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x7fff8bc7f000 - 0x7fff8bc7fff7 com.apple.frameworks.SleepServices (1.1 - 1.1) <4D9C44FF-5403-3372-A90E-CBF2A34D7CE7> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces
0x7fff8bc8d000 - 0x7fff8bd7eff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8bd7f000 - 0x7fff8bd85fff com.apple.AddressBook.ContactsFoundation (8.0 - 1369) <A5D1D494-2F84-3A97-A229-04DB308D4481> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff8bd86000 - 0x7fff8bdc2ff7 com.apple.ids (10.0 - 1000) <632F7192-0399-34C8-B6BB-463D2F4370E0> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x7fff8bdc3000 - 0x7fff8bdc5fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8bdc6000 - 0x7fff8bdedff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8bdf1000 - 0x7fff8be2ffff com.apple.MailUI (7.2 - 1874) <CDEBA548-F861-3D53-AC21-1EF046FE0160> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
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0x7fff9644d000 - 0x7fff9645dfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff9645e000 - 0x7fff96564fff com.apple.ImageIO.framework (3.3.0 - 1042) <DEA4FF1B-D340-32C3-977D-D249709C6031> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff96565000 - 0x7fff96571ff7 com.apple.KerberosHelper (4.0 - 1.0) <6D64703B-D7A3-3EF7-89AB-16F7F89333FC> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff96572000 - 0x7fff965b7fff libcurl.4.dylib (78.92.2) <548E2D61-103F-3737-9C7C-0C26246CD4C8> /usr/lib/libcurl.4.dylib
0x7fff965b8000 - 0x7fff967a9ff3 com.apple.WebKit2 (9537 - 9537.75.14) <A54F32B2-5D0D-3A1D-A1F6-FB2162BD50D1> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff96911000 - 0x7fff96941fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
When a Program Won't Open?
I was using Canon's Digital Photo Professional when it told me an error occurred and it needed to shut down. Now DPP won't open for me. I bounces on the dock but never shows up.
I've restarted the machine with no luck then shut it down for the night. Same result. All other programs I tried worked OK.
I'm new to the Mac world and would really appreciate suggestions for some other possible remedies (my next attempt will be to un-then re-install DPP)?
Thanks.
ToddHi Todd, and welcome to Apple Discussions.
The first thing to try is to fix Disk Permissions using Disk Utility (found in the Utilities folder). Bad permissions can stop a program in it's tracks.
If that does't work, try finding the programs preference file in Home>Library>Preferences. Not having the program I can't tell you the exact filename, com.canon.dpp.plist might be close!! When you have found it, drag it to the desktop, and try starting the program again. It may simply have corrupted it's preferences.
Hope this helps,
Karn. -
I uninstalled and reinstalled but the program still won't open. I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player. I did not want it so uninstalled it immediately. I think in that process something was deleted that I need for iTunes but I do not know what. How do i figure out what is gone and recover it?
I did try a system restore - but that was not a fix either.I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player.
Ackk ... that behavior is consistent with the play_mp3.exe trojan:
http://en.wikipedia.org/wiki/Play_mp3.exe
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
After i changed this setting: autologin. into login with password i restarted the computer.
it started up with a blank personal surrounding. also my .pages and .numbers documents were gone, personal settings gone, iphoto won't open and office programs wo'nt open.
in finder i can find several .doc documents and i can see that all my pictures are still on the system, But i can't open them.
i was so stupid not to use time machine. But is there way to recover the system with my documents or something??
please help.
System Imac i5 intel 21.5 inch
Software Mac OS X Lion 10.7.3 (11D50b)Nope, without any backup they're probably gone for good. If you want you can purchase some data recovery software such as Data Rescue. I hope this may be a lesson why it's critical to backup your system, Time Machine is a good place to start.
BTW when posting please use proper grammar, it's difficult to read a post when no caps are used.
Good luck! -
I've downloaded the free trial of Illustrator but the program won't open
Illustrator won't open on my computer.
I've downloaded the free trial of Illustrator, when I go to open the program the Illustrator logo appears on my start menu for a second and then disappears again and nothing happens - no error message comes up.
I am using Windows 7.
I have tried uninstalling and reinstalling the program, restarting my computer, signing in and out of my adobe account and changing the compatibility mode, nothing has worked so far.
Please help!reset your preferences by holding down shift-ctrl-alt while starting ai. you'll see a confirmation dialog if done correctly.
if that fails, uninstall, clean and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
New update of ae doesn't work. program won't open.
just updated now ae won't open. Error message: After Effects warning: Could not create the file '/Users______/Library/Preferences/Adobe/After Effects/13.2/dummy'.
worked fine prior to updating adobe apps.Make sure you click on the little "gear" icon and hit "Apply to enclosed items" -worked for me
That being said I am getting really sick of having to figure out a hack every time I update CC14- literally every update has made me change some settings or delete my preferences just to get the program to open. I am really losing faith in Adobe at this point, as soon as Fusion comes out for Mac I'm going to be giving that some serious consideration -
Error with program, won't open
Hi all
Perhaps this is the wrong forum as I know this is a technical issue, but perhaps someone might have an idea.I have the trial version of Illustrator CS 5.1, and it won't open. It worked fine the first time I used it (yesterday). I keep getting the "encountred a problem opening, send error report". I have tried re-booting but to no avail. The other programs in the suite do not do this. I realise this is some sort of general software conflict/issue not particular to Illustrator, but I don't know what to do. I realise with the trial version I probably won't get any support, but I need to get this program opened, as I started something and need to finish it. Any suggestions?
thanks
cheers
DonnaI suggest you ask you question on the Illustrator forum and furthermore provide technical info on your system, which you haven't done. This could be anything from permissions issues to problems with e.g. printer drivers, but since we don't know whether you are running this on your computerized toaster or your car's navigation system, it seems slightly futile to get into more specific details... In any case, one common approach for all Adobe programs is to delete their prefences and workspace configuration files in the relevant sub-folders of your user home directory so they reset to factory defaults...
Mylenium
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