Jabber for windows 9.2: search bar field mapping?

Hello,
using JFW 9.2 on a cucm 8.6/cups 8.6 environnement, I saw that we can search user from first and last name, but I would like to know if it is possible to search a user from telephone number or other field?
For information, JFW perform lookup directly to the active directory.
what is strange is the lookup by telephone number works with CUPC 8 but not with jabber, and I didn't find any configuration guide regarding this.
Thanks a lot!
Gabriel

Hi,
you can change this in the jabber-config.xml
Example
EDI
   0
   xx.xx.xx.xx
   XXX
   0
   XXX
   XXX
0
   cn
   displayName
   givenName
   sn
   mail
   msRTCSIP-PrimaryUserAddress
   thumbnailPhoto
   telephoneNumber
   mobile
   homePhone
   otherTelephone
   title
   departmentNumber
   uid
   userPrincipalName
   co
   Nickname
   postalCode
   location
   federalState
   street
   (&(objectClass=inetOrgPerson)
   uid
   0
   5
   1
   3
   ou=your,ou=test,o=domain,c=de
   false
   false
You can use this as an example and change your needed settings.
The bold fileds need to change.

Similar Messages

Cisco Jabber for Windows 10.5 search Contact with two lastnames

Hey Guys,
I have a little problem with the contact search feature of the cisco jabber for windows (Version 10.5.37889)
In my environment I have some Users (secretary phones and users too) which have two lastnames.
Exampleuser1: Firstname: Thomas Lastname: Meier Cisco ....
If a user is searching for Exampleuser1 by lastname (Cisco) the correct contact won't be listed
If a user is searching for Exampleuser1 by firstname (Thomas) the correct contact will be listed
If a user is searching for Exampleuser1 by lastname (Meier) the correct contact will be listed
is there a workaround or something else for resolving my problem?
thanks for reading my question :)

Workaround: "Cisco Meier, Thomas"
Have you looked at enabling wild card searches in jabber-config.xml?

Jabber for Windows 9.2 - Search in AD lost (on-prem deployment)

Hi,
I had Jabber 9.1.5 (full UC) up and running. On-prem deployment with AD integration, using UDS.
I've upgraded to 9.2 and since then I can do no searchs on the directory. Even my contacts (which are stored in CUPS, I guess) doesn't have the phone option on the right side, so I can't call them.
I've tried to uninstall Jabber and delete all the jabber files I've found before reinstalling but everything remains the same.
And if I unistall Jabber 9.2 and install 9.1.5 it works fine again.
I asked one of my colleagues to do the upgrade and he has upgraded successfully and can do searchs and see contact information.
Has anyone faced the same issue?
Any help would be highly appreciated.
Best regards,
Carmen

The problem was that my user was not associated to the CCMCIP profile.
It seems that whenever UDS is used this is needed, although in 9.1.5 it was working without it.
HTH,
Carmen

Jabber for Windows 9.2.5 Local Contacts

Hi Guys,
     By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local Outlook contacts, and then it shows the list of Corportate Directory Contacts.
     Is there a way to show only LDAP contacts?? I don't want the list of local contacts to be available.
Best Regards,

In jabber 9.2 you should be able to change this behavior from the client as well.
http://tools.cisco.com/squish/c5cB2
Local Contacts in Microsoft Outlook
Cisco Jabber for Windows lets users search for and add local contacts in Microsoft Outlook.
To search for local contacts in Microsoft Outlook with the client, users must have profiles set in Microsoft Outlook. In addition, users must do the following:
    Select File > Options.
    Select the Integration tab.
    Select either None or Microsoft Outlook.
To add local Microsoft Outlook contacts to contact lists in the client, local contacts must have instant message addresses in Microsoft Outlook.
To show contact photos in the client interface, local contacts in Microsoft Outlook must have instant message addresses.
To communicate with local contacts in Microsoft Outlook using the client, local contacts must have the relevant details. To send instant messages to contacts, local contacts must have an instant message address. To call contacts in Microsoft Outlook, local contacts must have phone numbers.
An additional step if needed. If you add this line to the XML and the Outlook contacts still show, you may want to delete the cache in order to remove locally cached contacts.
This cache can be found under:
%USER_PROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\
Hope this helps as well!

Jabber for Windows - wildcard search against LDAP directory

Hi all,
I have set up an on premise environment with CUCM, CUPS and a 3rd party LDAP Directory. For CUPC everything is working fine. For Jabber for Windows it took me some time to find the correct jabber-config.xml settings to make it working.
At the moment I am able to search the LDAP Directory, but I have to write the complete Name, i.e. "Miller, John", in the search field. If I try it with "Miller" only, I get no results for my search.
I played arround with the <UseWildcards>0</UseWildcards> tag without any changes in the behaviour.
Is there anybody who can help?
Best regards
Manfred

Hi Manfred,
Jabber for Windows has been tested with following directory services:
Supported Directories
Microsoft Active Directory 2003
Microsoft Active Directory 2008
Cisco Unified Communications Manager User Data Service UDS is supported on Cisco Unified Communications Manager version 8.6.2 or later.
OpenLDAP
The behavior you are seeing could be related to interop issues. I suggest to open a TAC case for further assistance.
Thanks,
Maqsood

Jabber for Windows - without LDAP integrated with CUCM Jabber UDS - NO PEOPLE CAN SEARCH

Hi all Jabber Experts,
I have the CUCM, which is the versin 8.6 and the Presence Server, which is the version 8.6, that is not integrated the LDAP, but I want to deploy the Jabber for Windows.
So I would use the UDS to deploy the Jabber for Windows (modified the XML and uploaded to the CUCM TFTP server).
Finally, that can login the users, which is manually added from CUCM.
But I cannot search other users from the Bubby List. Any idea for that?

First of all, either you use CUCM 8.6 with CUPS 8.6, or you use CUCM 9.1 with IM&P 9.1, what you're mentioning is just impossible as they're not compatible and that's not supported.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Jabber for Windows contact card mapping to Work field

Hi All
In Jabber for Windows 9.7, the fields that sync from AD display in the contact card as Work: multiple times, I am trying to undewrstand how it determines to call the field Work as we get multiple entries as follows
Chat (IM Address):  username@domain (this is because user id + domain is different to the email)
Email:                      email address
Work:                       email address (which I believe is Directory URI)
Work:                       telephoneNumber
Work:                       IpPhone
This isnt very user friendly is there any way this can be changed, I know the Jabber-config.xml file does not have this work field as a mapping.
Kind Regards
Nick

I believe that mapping is businessphone

Jabber for Windows / iPhone - issue with photo and search

Dear community,
I have an issue regarding Cisco Jabber for Windows as well as iPhone & iPad.
I recently upgraded our Call Manager infrastructure from 8.6.5 to 10.0. Along with that, I wanted to rollout the new Jabber for Windows (9.7.2) because now we use a very old version (9.2.1).
After I upgraded my test client, I noticed that the user photos (which are retrieved from active directory) were gone.
So for the first time, I decided to modify the the jabber-config.xml (I attatched the two different versions).
I used the jabber config generator to create the new version: https://supportforums.cisco.com/document/106926/jabber-config-file-generator
My attempt is to achive these goals:
1) I want one config file which is working with Jabber for Windows, iPhone & iPad, Android as well as Jabber for Mac
2) I want a secure connection from the client to our directory server
3) I want to retrieve the user photos from the active directory user (attribute thumbnailPhoto)
4) Jabber should find only users which are a member of the active directory group "example" (example is a nested group which contains several users and at least _one_ other group). Until now, the whole active directory was searched for users/contacts.
So far, 1) and 2) seems to work fine. 3) and 4) are the troublemakers and I really don't no why.
Can somebody help me?
Best regards,
René

Look at this thread. You can find the answer there.
https://supportforums.cisco.com/discussion/12241391/ldap-contacts-and-photos-jabber-ipad-iphone-and-android-not-working
First I had to uncheck "Use UDS for Contact Resolution" and then I had to create a new jabber-config.xml and upload it to the TFTP server.
But there are a few limitations you have to deal with. But I have mentioned that in the other thread.

Contacts search for cisco Jabber for Windows & MAC

Hello,
Please assist on given below query !!
System Deatails of CUCM & IM Presence Server
CUCM:
1> System version: 9.1.1.20000-5
2> VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU X5650 @ 2.67GHz, disk 1: 80Gbytes, 4096Mbytes RAM
3> Physical Server UCS210 M2
4> Already Integrated with IM & Presence
IM & Presence:
1> System version: 9.1.1.20000-5
2> VMware Installation: 1 vCPU Intel(R) Xeon(R) CPU X5650 @ 2.67GHz, disk 1: 80Gbytes, 2048Mbytes RAM
3> Physical Server UCS210 M2
4> Already Integrated with CUCM
Requirement:
1> User Search base for Cisco Jabber for Windows & MAC Client
2> Will we able to get contacts list(Jabber For windows & MAC) as like "Lotus Sametimes" for all users?
Every reply would highly Appreciated!!

Hi Karthik,
Thanks for your reply!
I have gone through the link but query is different actually, please assist on below query and provide any document links if possible.
1> The contacts does not appear when I perform a search
2> Do I required to integrate LDAP for same? If Yes Then Do I need to perform integration with CUCM Or IM & Presence? Or Only CUCM? Or only IM & Presence? (Please post a link to perform same)
3> Please also provide If any specific system requirement for LDAP server.
4> Is it possible without LDAP integration?
It is really urgent and every post would highly appreciate..........

Configuration of IM Address Field in Jabber for Windows 10.5

Hey Guys,
Quick Overview of my setup:
Jabber for Windows 10.5
CUCM 10.5
IM and Presence 10.5
Microsoft Active Directory on Windows Server 2012R2
LDAP Integration via EDI with Directory URI Attribute set to "mail"
Voice Services Domain is different from the Active Directory Domain
I'm having problems getting the Jabber for Windows client to display the correct IM Address when looking up a user. The Cisco documentation for configuring this is a little mystifying, but I finally tracked down the the jabber-config.xml line "<UserAccountName>mail</UserAccountName>" under <Directory> but setting this causes some strange behaviour where the IM address becomes [email protected]@voiceservicesdomain.com.
If you leave the field empty then the client resolves [email protected] Now I have set the Directory URI in CUCM to be the "mail" attribute, and I have synced this with the users but this is ignored by the Jabber Client. The IM and Presence server is set to use Directory URI as well.
The only way I have managed to get the correct IM Address to display is to set another Active Directory Attribute field to "firstname.lastname", for example you set the "ipPhone" attribute in Active Directory.
According to the Documentation this should work, but does anyone know why the client insists on using either [email protected] or when set to email it insists on suffixing "@voiceservicesdomain" to the IM Address?
Interested to see who else is hitting this issue.
Cheers,
James

Hi James,
we have exact the same problem. Did you find a solution for the problem?
Regards
Frank

Cisco Jabber for Mac - Directory Lookup and Contact Fields

Hello,
After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
Background
My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
Scenario
In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
Solution
Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
Please note that the configuration may vary depending on your deployment, but at the very least we will be:
- Configuring a DC where we will perform the lookup.
- Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
- Configure the server port that we will be using to perform the lookup.
- Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
Caution!
- There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
- If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
Steps
These are the steps I have followed. Other steps or considerations may vary.
- Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
- Remove the jabber-config.xml file
- Edit the jabber-config.xml file and configure thus:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
        <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
For example, let´s assume the following:
- Domain controller IP address is 10.1.1.2 .
- Your presence domain is test.local .
- Your search base will be test.local using the top level of the domain.
- Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
- The password is the Active Directory password for the account walt .
- I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
        <BDIPresenceDomain>test.local</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>walt01!</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
- I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
- I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
/Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

Hello,
Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
<BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
<BDIServerPort1>3268</BDIServerPort1>
<BDISearchBase1> Search Base</BDISearchBase1>
<BDIConnectionUsername>User</BDIConnectionUsername>
<BDIConnectionPassword>Password</BDIConnectionPassword>
<BDIEnableTLS>0</BDIEnableTLS>
       <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
       <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
       <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
       <BDIMobilePhone>mobile</BDIMobilePhone>
       <BDIHomePhone>homePhone</BDIHomePhone>
       <BDIOtherPhone>otherTelephone</BDIOtherPhone>
       <BDITitle>title</BDITitle>
       <BDICompanyName>company</BDICompanyName>
<BDILocation>co</BDILocation>
<BDIPostalCode>postalCode</BDIPostalCode>
       <BDICity>l</BDICity>
       <BDIState>st</BDIState>
       <BDIStreetAddress>streetAddress</BDIStreetAddress>
</Directory>
</config>
But it didn't help.
When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots)

Jabber for Windows LDAP Profiles

I have been unable to find a lot of information on LDAP profiles, but I came across a blog that said that LDAP profiles are only used for Android, iphone and ipad. It stated that the only way to control the search base on Jabber for Windows is by using the jabber-config.xml file. So far this appears to be true based on my limited testing.
I have been able to integrate with OpenLDAP using the jabber-config.xml file to set the server and search base. The only problem i can see with this particular design is I would have to give all users the same LDAP profile and search settings. In our environment this will not satisify our requirements.
Does anyone know of a way where i can integrate with OpenLDAP, use the Jabber for windows client and control the LDAP search setttings on a per user basis?
Thanks

Yes but you won't like it.
Group Configuration File NamesYou specify the name of the group configuration files in the Cisco Support Field on the CSF device configuration in Cisco Unified Communications Manager.If you remove the name of the group configuration file in the CSF device configuration on Cisco Unified Communications Manager, Cisco Jabber for Windows detects the change, prompts the users to sign out, and loads the global configuration file. You can remove the name of the group configuration file in the CSF device configuration by deleting the entire configurationFile=group_configuration_file_name.xml string or by deleting the group configuration filename from the string.If users have desk phone devices only, use the following command line argument to specify unique names configuration files for different groups: TFTP_FILE_NAMESee the Install Cisco Jabber for Windows chapter for more information about the command line arguments.
Please remember to rate helpful responses and identify helpful or correct answers.

Jabber for Windows Install

We are deploying Jabber for windows for a customer. Without any jabber-config.xml uploaded the users are able to login without issue and they can search the corporate directory, get images....etc.
The issue is the at the ipphone field is where the users ext is located and we want to change the Work phone to reflect this. It is my understanding that this is where the jabber-config.xml file comes into play. I have created a generic file with the changes to Business phone and uploaded it to both TFTP server and restarted the service. I am able to browse to the url and see the file. When a user opens Jabber and signs in the log files show that they are downloading the file but I don't see it on the workstation, and there doesn't appear to be any errors that the file isn't available.
CUCM/IM 10.5,
Thanks,
Joe

The customer sent me the file cachedTFTPConfigStore.xml
<?xml version="1.0" encoding="UTF-8" ?>
- <Jabber>
- <CachedConfig>
<alertonavailableenabled>true</alertonavailableenabled>
<allowusercustomtabs>false</allowusercustomtabs>
<basefilter>(&(objectCategory=person))</basefilter>
<bdibasefilter>(&(objectCategory=person))</bdibasefilter>
<bdibdiuseranr>true</bdibdiuseranr>
<bdibusinessphone>ipphone</bdibusinessphone>
<bdicity>l</bdicity>
<bdicommonname>cn</bdicommonname>
<bdicompanyname>company</bdicompanyname>
<bdidisablesecondarynumberlookups>0</bdidisablesecondarynumberlookups>
<bdidisplayname>displayName</bdidisplayname>
<bdidomainname>userPrincipalName</bdidomainname>
<bdiemailaddress>mail</bdiemailaddress>
<bdienabletls>0</bdienabletls>
<bdifirstname>givenName</bdifirstname>
<bdihomephone>homePhone</bdihomephone>
<bdilastname>sn</bdilastname>
<bdilocation>co</bdilocation>
<bdiminimumcharacterquery>3</bdiminimumcharacterquery>
<bdimobilephone>mobile</bdimobilephone>
<bdinickname>Nickname</bdinickname>
<bdiotherphone>otherTelephone</bdiotherphone>
<bdiphotosource>thumbnailPhoto</bdiphotosource>
<bdiphotourisubstitutionenabled>false</bdiphotourisubstitutionenabled>
<bdipostalcode>postalCode</bdipostalcode>
<bdipredictivesearchfilter>anr=</bdipredictivesearchfilter>
<bdisearchtimeout>5</bdisearchtimeout>
<bdisipuri>msRTCSIP-PrimaryUserAddress</bdisipuri>
<bdistate>st</bdistate>
<bdistreetaddress>streetAddress</bdistreetaddress>
<bdititle>title</bdititle>
<bdiuseraccountname>sAMAccountName</bdiuseraccountname>
<bdiuseranr>true</bdiuseranr>
<bdiusesecureconnection>1</bdiusesecureconnection>
<bdiusesipuritoresolvecontacts>false</bdiusesipuritoresolvecontacts>
<bdiusewildcards>0</bdiusewildcards>
<businessphone>ipphone</businessphone>
<callhistory_expire_days>180</callhistory_expire_days>
<city>l</city>
<commonname>cn</commonname>
<companyname>company</companyname>
<connectiontype>0</connectiontype>
<ctiwindowbehavior>OnCall</ctiwindowbehavior>
<customize_phone_server>false</customize_phone_server>
<customize_voicemail_server>false</customize_voicemail_server>
<directoryservertype>EDI</directoryservertype>
<disable_im_history>false</disable_im_history>
<disablesecondarynumberlookups>0</disablesecondarynumberlookups>
<disallow_file_transfer_on_mobile>false</disallow_file_transfer_on_mobile>
<displayname>displayName</displayname>
<dockedwindowposition>TopCenter</dockedwindowposition>
<dockedwindowvisible>true</dockedwindowvisible>
<domainname>userPrincipalName</domainname>
<emailaddress>mail</emailaddress>
<enableaccessoriesmanager>false</enableaccessoriesmanager>
<enablebfcpvideodesktopshare>true</enablebfcpvideodesktopshare>
<enablecallpickup>false</enablecallpickup>
<enabledscppacketmarking>false</enabledscppacketmarking>
<enableforensicscontactdata>true</enableforensicscontactdata>
<enablegroupcallpickup>false</enablegroupcallpickup>
<enablehuntgroup>false</enablehuntgroup>
<enablelocaladdressbooksearch>true</enablelocaladdressbooksearch>
<enableothercallpickup>false</enableothercallpickup>
<enablep2pdesktopshare>true</enablep2pdesktopshare>
<enablesavechattofile>true</enablesavechattofile>
<enablesipuridialling>false</enablesipuridialling>
<enabletelprotocolhandler>true</enabletelprotocolhandler>
<enabletelprotocolpopupwindow>true</enabletelprotocolpopupwindow>
<enablevideo>true</enablevideo>
<file_transfer_enabled>true</file_transfer_enabled>
<firstname>givenName</firstname>
<forcec2xdirectoryresolution>true</forcec2xdirectoryresolution>
<forcefontsmoothing>true</forcefontsmoothing>
<homephone>homePhone</homephone>
<initialphoneselection>softphone</initialphoneselection>
<lastname>sn</lastname>
<location>co</location>
<loginresource>multiResource</loginresource>
<meetings_enabled>true</meetings_enabled>
<mention_groupchat>true</mention_groupchat>
<mention_p2pchat>true</mention_p2pchat>
<mention_persistentchat>true</mention_persistentchat>
<minimumcharacterquery>3</minimumcharacterquery>
<mobilephone>mobile</mobilephone>
<nickname>Nickname</nickname>
<otherphone>otherTelephone</otherphone>
<persistent_chat_enabled>false</persistent_chat_enabled>
<photosource>thumbnailPhoto</photosource>
<photourisubstitutionenabled>false</photourisubstitutionenabled>
<postalcode>postalCode</postalcode>
<predictivesearchfilter>anr=</predictivesearchfilter>
<preventdeclineonhuntcall>false</preventdeclineonhuntcall>
<remoteaccess>ON</remoteaccess>
<screen_capture_enabled>true</screen_capture_enabled>
<searchtimeout>5</searchtimeout>
<servicesdomainssoemailprompt>ON</servicesdomainssoemailprompt>
<set_status_away_on_inactive>true</set_status_away_on_inactive>
<set_status_away_on_lock_os>true</set_status_away_on_lock_os>
<set_status_inactive_timeout>15</set_status_inactive_timeout>
<showcontactpictures>true</showcontactpictures>
<showofflinecontacts>true</showofflinecontacts>
<sipuri>msRTCSIP-PrimaryUserAddress</sipuri>
<spell_check_enabled>false</spell_check_enabled>
<start_client_on_start_os>false</start_client_on_start_os>
<startcallwithvideo>true</startcallwithvideo>
<state>st</state>
<streetaddress>streetAddress</streetaddress>
<telemetryenabled>true</telemetryenabled>
<telemetryenabledovercellulardata>true</telemetryenabledovercellulardata>
<telephony_enabled>true</telephony_enabled>
<title>title</title>
<usecucmgroupforcti>false</usecucmgroupforcti>
<useraccountname>sAMAccountName</useraccountname>
<userdefinedremotedestinations>false</userdefinedremotedestinations>
<usesecureconnection>1</usesecureconnection>
<usesipuritoresolvecontacts>false</usesipuritoresolvecontacts>
<usessl>0</usessl>
<usewildcards>0</usewildcards>
<usewindowscredentials>1</usewindowscredentials>
<voicemail_enabled>true</voicemail_enabled>
</CachedConfig>
</Jabber>
It looks like the file has businness phone set to ipphone.
Any suggestions?

Jabber for Windows- VM issue

I had configured Jabber for windows in windows 7, the problem is after logging into jabber client iam not able to get the "phone accounts" under options.
Iam able to call , and recieve calls but no voice mail. In the Jabber cleint diagnostic it shows username and password is wrong for voice mail.
If i have 'phone acounts' option in jabber client i could set username and password for voice mail. Iam able to telnet the unity server.
Any clue?
We have IM&Presence 9.0, CUCM 9.0
Jabber - 9.2
Tnx
Bobby

HI,
As Aron states - you can configure your client to use same login and password ID as other UC services. This will then mask the fields you see in your jabber client. This is great when you don't want your users to have to populate the fields. The less they have to do the better.
Check your Unity Connection system - is it AXL ot AD or neither ?
If you can, your better to use only one username / password across your UC environment. For now just check your setting for the VM service is not set .

Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.

Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.
Setup includes CUCM9.0, Unity Connection 9.0, Presence 9.0....
steps taken to configure(and results acheived)
1-users created locally on CUCM and Enabled for IM and Presence.
2-able to login to clients (CUPS7/8.6 and Jabber) but getting error Voicemail Error. The server has rejected the provided credentials. [1903]
in order to verify there is nothing wrong with the credentials...i checked on unity and i am sure it's the PIN(12345) i need to use .
Can Anyone help me out here...Thanks in advance.

It's not looking for your PIN - that is only used over DTMF-based interactions - it's looking for your CUC password. If the mailbox is synced from LDAP and you have LDAP Auth enabled on CUC, then this would be your AD password. If it's synced over AXL, not synced at all, or LDAP synced but without Auth, then there will be an alphanumeric password field on the mailbox under Edit > Change Passwords.
Please remember to rate helpful responses and identify helpful or correct answers.

Jabber for windows 9.2: search bar field mapping?

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