Jabber for Windows Install

Question

 We are deploying Jabber for windows for a customer.  Without any jabber-config.xml uploaded the users are able to login without issue and they can search the corporate directory, get images....etc.
The issue is the at the ipphone field is where the users ext is located and we want to change the Work phone to reflect this.  It is my understanding that this is where the jabber-config.xml file comes into play.  I have created a generic file with the changes to Business phone and uploaded it to both TFTP server and restarted the service.  I am able to browse to the url and see the file.  When a user opens Jabber and signs in the log files show that they are downloading the file but I don't see it on the workstation, and there doesn't appear to be any errors that the file isn't available.  
CUCM/IM 10.5,
Thanks,
Joe

Answer 1

The customer sent me the file cachedTFTPConfigStore.xml
<?xml version="1.0" encoding="UTF-8" ?> 
- <Jabber>
- <CachedConfig>
  <alertonavailableenabled>true</alertonavailableenabled> 
  <allowusercustomtabs>false</allowusercustomtabs> 
  <basefilter>(&(objectCategory=person))</basefilter> 
  <bdibasefilter>(&(objectCategory=person))</bdibasefilter> 
  <bdibdiuseranr>true</bdibdiuseranr> 
  <bdibusinessphone>ipphone</bdibusinessphone> 
  <bdicity>l</bdicity> 
  <bdicommonname>cn</bdicommonname> 
  <bdicompanyname>company</bdicompanyname> 
  <bdidisablesecondarynumberlookups>0</bdidisablesecondarynumberlookups> 
  <bdidisplayname>displayName</bdidisplayname> 
  <bdidomainname>userPrincipalName</bdidomainname> 
  <bdiemailaddress>mail</bdiemailaddress> 
  <bdienabletls>0</bdienabletls> 
  <bdifirstname>givenName</bdifirstname> 
  <bdihomephone>homePhone</bdihomephone> 
  <bdilastname>sn</bdilastname> 
  <bdilocation>co</bdilocation> 
  <bdiminimumcharacterquery>3</bdiminimumcharacterquery> 
  <bdimobilephone>mobile</bdimobilephone> 
  <bdinickname>Nickname</bdinickname> 
  <bdiotherphone>otherTelephone</bdiotherphone> 
  <bdiphotosource>thumbnailPhoto</bdiphotosource> 
  <bdiphotourisubstitutionenabled>false</bdiphotourisubstitutionenabled> 
  <bdipostalcode>postalCode</bdipostalcode> 
  <bdipredictivesearchfilter>anr=</bdipredictivesearchfilter> 
  <bdisearchtimeout>5</bdisearchtimeout> 
  <bdisipuri>msRTCSIP-PrimaryUserAddress</bdisipuri> 
  <bdistate>st</bdistate> 
  <bdistreetaddress>streetAddress</bdistreetaddress> 
  <bdititle>title</bdititle> 
  <bdiuseraccountname>sAMAccountName</bdiuseraccountname> 
  <bdiuseranr>true</bdiuseranr> 
  <bdiusesecureconnection>1</bdiusesecureconnection> 
  <bdiusesipuritoresolvecontacts>false</bdiusesipuritoresolvecontacts> 
  <bdiusewildcards>0</bdiusewildcards> 
  <businessphone>ipphone</businessphone> 
  <callhistory_expire_days>180</callhistory_expire_days> 
  <city>l</city> 
  <commonname>cn</commonname> 
  <companyname>company</companyname> 
  <connectiontype>0</connectiontype> 
  <ctiwindowbehavior>OnCall</ctiwindowbehavior> 
  <customize_phone_server>false</customize_phone_server> 
  <customize_voicemail_server>false</customize_voicemail_server> 
  <directoryservertype>EDI</directoryservertype> 
  <disable_im_history>false</disable_im_history> 
  <disablesecondarynumberlookups>0</disablesecondarynumberlookups> 
  <disallow_file_transfer_on_mobile>false</disallow_file_transfer_on_mobile> 
  <displayname>displayName</displayname> 
  <dockedwindowposition>TopCenter</dockedwindowposition> 
  <dockedwindowvisible>true</dockedwindowvisible> 
  <domainname>userPrincipalName</domainname> 
  <emailaddress>mail</emailaddress> 
  <enableaccessoriesmanager>false</enableaccessoriesmanager> 
  <enablebfcpvideodesktopshare>true</enablebfcpvideodesktopshare> 
  <enablecallpickup>false</enablecallpickup> 
  <enabledscppacketmarking>false</enabledscppacketmarking> 
  <enableforensicscontactdata>true</enableforensicscontactdata> 
  <enablegroupcallpickup>false</enablegroupcallpickup> 
  <enablehuntgroup>false</enablehuntgroup> 
  <enablelocaladdressbooksearch>true</enablelocaladdressbooksearch> 
  <enableothercallpickup>false</enableothercallpickup> 
  <enablep2pdesktopshare>true</enablep2pdesktopshare> 
  <enablesavechattofile>true</enablesavechattofile> 
  <enablesipuridialling>false</enablesipuridialling> 
  <enabletelprotocolhandler>true</enabletelprotocolhandler> 
  <enabletelprotocolpopupwindow>true</enabletelprotocolpopupwindow> 
  <enablevideo>true</enablevideo> 
  <file_transfer_enabled>true</file_transfer_enabled> 
  <firstname>givenName</firstname> 
  <forcec2xdirectoryresolution>true</forcec2xdirectoryresolution> 
  <forcefontsmoothing>true</forcefontsmoothing> 
  <homephone>homePhone</homephone> 
  <initialphoneselection>softphone</initialphoneselection> 
  <lastname>sn</lastname> 
  <location>co</location> 
  <loginresource>multiResource</loginresource> 
  <meetings_enabled>true</meetings_enabled> 
  <mention_groupchat>true</mention_groupchat> 
  <mention_p2pchat>true</mention_p2pchat> 
  <mention_persistentchat>true</mention_persistentchat> 
  <minimumcharacterquery>3</minimumcharacterquery> 
  <mobilephone>mobile</mobilephone> 
  <nickname>Nickname</nickname> 
  <otherphone>otherTelephone</otherphone> 
  <persistent_chat_enabled>false</persistent_chat_enabled> 
  <photosource>thumbnailPhoto</photosource> 
  <photourisubstitutionenabled>false</photourisubstitutionenabled> 
  <postalcode>postalCode</postalcode> 
  <predictivesearchfilter>anr=</predictivesearchfilter> 
  <preventdeclineonhuntcall>false</preventdeclineonhuntcall> 
  <remoteaccess>ON</remoteaccess> 
  <screen_capture_enabled>true</screen_capture_enabled> 
  <searchtimeout>5</searchtimeout> 
  <servicesdomainssoemailprompt>ON</servicesdomainssoemailprompt> 
  <set_status_away_on_inactive>true</set_status_away_on_inactive> 
  <set_status_away_on_lock_os>true</set_status_away_on_lock_os> 
  <set_status_inactive_timeout>15</set_status_inactive_timeout> 
  <showcontactpictures>true</showcontactpictures> 
  <showofflinecontacts>true</showofflinecontacts> 
  <sipuri>msRTCSIP-PrimaryUserAddress</sipuri> 
  <spell_check_enabled>false</spell_check_enabled> 
  <start_client_on_start_os>false</start_client_on_start_os> 
  <startcallwithvideo>true</startcallwithvideo> 
  <state>st</state> 
  <streetaddress>streetAddress</streetaddress> 
  <telemetryenabled>true</telemetryenabled> 
  <telemetryenabledovercellulardata>true</telemetryenabledovercellulardata> 
  <telephony_enabled>true</telephony_enabled> 
  <title>title</title> 
  <usecucmgroupforcti>false</usecucmgroupforcti> 
  <useraccountname>sAMAccountName</useraccountname> 
  <userdefinedremotedestinations>false</userdefinedremotedestinations> 
  <usesecureconnection>1</usesecureconnection> 
  <usesipuritoresolvecontacts>false</usesipuritoresolvecontacts> 
  <usessl>0</usessl> 
  <usewildcards>0</usewildcards> 
  <usewindowscredentials>1</usewindowscredentials> 
  <voicemail_enabled>true</voicemail_enabled> 
  </CachedConfig>
  </Jabber>
It looks like the file has businness phone set to ipphone.
Any suggestions?