Java error in session initializations - IC web client

Hi All,
When i access the CRM IC web client through browser (BSP page), Page is loading but inside the page im getting the following error.
" Java error in session initialization [Error message: abcj2systemid.domain.com: CALL_METHOD(SYS_METHODNAME) sessionid = SOAP Runtime Execption; CSoapExceptionTransport : HTTP recive failed with exception communication_failure ( Message Class CRMM_IC_FRAMEWORK- message number 106).
Pl suggest
Thanks
PRadeep

Hi Sai,
Kindly make sure that you have JREE1.4.0 and  not above for  your  error.
Secondly, you are getting the first message because when you are closing your application by clicking onto the close at top, it doesnt log out your agent from the Webclient. The correct approach would be to close using the path Menu Bar> File> Close
The channels are not  available because you have not maintained the queues and channels for your system. The same is do be done in SAP Easy Acess> Webclient> Additional Settings. It is also available in the Best Practices C78.
The link for the same is
http://help.sap.com/bp_crmv250/CRM_DE/index.htm
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

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