Job Request - read Z* Jobs and Chains from CPS

Dear Ladies and Gentlemen,
We are establishing Job Scheduling Management, using Job Requests and Job Documentation. In addition CPS (oem) is to be used.
If we place a Detailed Job Request, or create a Job Documentation, then we can only select the pre-defined global jobs. None of the self-created jobs or job chains is visible.
For Job Request the steps are:
- create detailed job request -> enter system, client -> tab "scheduling" -> value list in field "Job Definition" at the bottom
For Job Documentation the steps are:
- create job documentation -> tab "systems" -> add a logical component -> mark the system (bottom) -> press button "schedule" -> new IE window pops up -> Change -> button "Select Scheduler" and choose "SAP CPS" -> value list in field "Job Definition" at the bottom
Please also have a look at
/people/martin.lauer/blog/2009/05/28/monitoring-job-chains-with-sap-cps-by-redwood-and-sap-solution-manager how it may look like, this bug makes it impossible to follow this example.
Q: what has to be done to make this work?
Q: what is the reason of this misbehavior?
Best regards,
Peter Müller

Hi Giovanni,
For  details on how to configure service desk please check the
Knowledge kits on service.sap.com/rkt-solman
Also check:
Service Desk Functionality in Solution Manager:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/f0c804fb-45ed-2c10-f7ba-d6ca6c2f6d08
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0c804fb-45ed-2c10-f7ba-d6ca6c2f6d08?QuickLink=index&overridelayout=true
Thansk
Regards,
Vikram

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      4  );
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