John Lewis selling MBP cheaper than Apple?

Dear Forum
John Lewis in the UK seem to selling MBPs cheaper than Apple. ididnt think this was something Apple liked. i assume its thesame machine?
JL:
http://www.johnlewis.com/apple-macbook-pro-with-retina-display-mgxa2b-a-intel-co re-i7-256gb-flash-storage-16gb-ram-15-4-/p1613211
Apple:
http://store.apple.com/uk/buy-mac/macbook-pro?product=MGXA2B/A&step=config
Ive not got that wrong have i?

mumbles2701 wrote:
thanks Roger
...Apple seem to command their retailers to somehow not discount their products
Doing this would be seriously illegal and could attract a large fine. It's more likely that retailers mostly see no reason to undercut Apple on a product which is in much demand. 16GB is the maximum available, and indeed the only configuration for this model. (The 13 inch ones come with 8GB which you can upgrade to 16GB but only at the time of purchase - it's not possible to upgrade later as the RAM is soldered onto the motherboard.)

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Why doesn't the apple store give the same 3 year guarantee that John Lewis gives

Hello!
It would appear that John Lewis are also selling the new macbook pros for the same price as the apple store, but with a 3 year guarntee (presumably you would also get the 1 year warranty provided by Apple too), why does the Apple Store not also give a 3 year guarntee?
Kind regards

AppleCare IS an extended warranty.
See also this:
Apple Products and EU-wide Consumer Laws:
http://www.apple.com/uk/legal/statutory-warranty/

I bought an ipad mini from John Lewis in February. On Saturday the ipad suddenly stopped working. I tried charging it but all it done was go to the start up apple page (black screen with white apple) then shut down and constantly repeat this process.

I took it back to John Lewis today to get fixed as its still under warranty. Because there was scratches on the back of it.... Which is hard to avoid with the slate back!!! I got told apple will probably not fix it as it looks as if I've done it! I couldn't believe it!! If I honestly dropped it that bad to have caused a technical fault inside I would of smashed the screen as the same time!! Absolutely ridiculous as I know it isn't through any fault of my own.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

When will Apple be supplying new stock of ipads to John Lewis stores?

Out of stock at john lewis online and local stores for 2 weeks now. Even john lewis say they have no idea when apple are sending them any more! Really want it from them for extra year warranty. Anyone else having this problem?

Hello
If john Lewis are offering two year warranty on iPads then they must have faith in the product.
Yes, I can understand the extra warranty gives people that extra insurance.
Was looking at John Lewis but could not wait, so ordered one from apple. Had it within a week. Great service
Now have two, the first one again from apple , well the family look it over. No real problems with them at all. Wi-fi ok, heat ok, charges in 6 hours, just had a small problem when finishing a spreadsheet. Did not wait for it to save and upadate so it froze. How I wait for the sheet to update and save before closing the app and I have no problems.
so HAPPY with the IPad, downloaded pages and numbers and I can do all I want. Such a joy to use. Yesterday I packed my windows desktop away, and my other windows machine a laptop is not used now either.
Should have brought one months ago. We all learn .

John Lewis or Apple Store (UK)

For anyone in the UK, what is the advantage of buying from Apple, (1 year) over John Lewis' 2 year warranty,
Admittedly if something is going to go it will happen in the first year, but the Apple staff are so much better.....and also it's the same RRP.

Probably the same comparison can be made in the U.S. of Best Buy over Apple's warranty. Only John Lewis can state their advantage. I would recommend reading the terms of each warranty. See Apple's warranty covers manufacturer defects. I would also consider the fact warranties are not insurance, so if you have an accident, unless terms specifically say it, you are on your own as long as you can't prove a condition existed before the accident. I recommend always when getting a new machine to run the hardware test that comes with it to at least have a base line, and if there is an issue, to record it with Applecare.

HT1349 Seriel no DM*******FHW Apple I-pad Tablet, Purchased by me 2/2/12 from John Lewis, paid seperatly to have it set up in store, but now cannot access. Have typed in password several times but not sure how to enter it? Subsquently its now on extended

Have purchased above from John Lewis Cheadle 02/02/12, including in purchase price was set up charges.
Didnt appear a problem until this morning when attempting to 1st time use
Simple but true, have attempted to enter password as instructed but where/how do I enter?
After several attempts and failed it now is extending next attempts by 10 minutes, 15 minutes, and so on
Simple explanation Im sure, please advise
Thank you
Terry Matthews
<Serial Number Edited by Host>

Your description of who you purchased your ipad from seems unnecessary to solve the problem you are having. The password is entered on the lock screen. After a certain number of unsuccessful tries (maybe 10?) you'll be locked out. You'll have to restore the iPad. Since it sounds like you havent really used it, this shouldn't be a problem. Do you know how to do this?

John Lewis and the new iMac

Can anyone tell me if the iMac's in John Lewis right now come with Leopard pre-installed like they do on apple.com - The reason I ask is because they have the 24" in stock and I can get it now, but they couldn't tell me if Leopard was on it or not!

*Hi LOC-MAN, Welcome* to Apple's Users Help Users Forums.
*Francine Schweider* a |||| bar poster in these forums has what I think is an excellent thought. This is what I would do.
"I plan to buy my next computer before Leopard comes out. Why? Because generally new Mac computers will not run any system older than the one they ship with, I want to be able to use the fully mature Tiger system, rather than having to rely entirely on Leopard. Who knows whether the software I own will be fully compatible with Leopard? Or how long it will take for developers (think Adobe) to update if there are incompatibilities with Leopard. Or even just how stable and reliable and all like that Leopard will be.
Francine"
Enjoy your new Mac, JP

Help!! Consumer watch V John Lewis

Hi All
I am a Mac virgin and John Lewis are not making it any easier. Please bear with me as I really need some advice.
On the 4th of May I brought 2 iMac 20inch 2GHz intel Core duo's from John Lewis department store for my business. I spent serveral days setting up, updateing and installing software on "iMac #1". When I was happy I knew what I was doing with a Mac I attempted to set up my collegues "iMac #2". After a lunch break I returned to iMac #2 to see a screen saver. After moving the mouse I got a scrambled screen which only went away by switching off. After speaking to John Lewis technical they said the Mac was faulty and would need to be replaced.
2 days later the same happened to iMac #1. Having spent several days setting it up I was reluctant to have it replaced so after reading others on this forum came to a compromise of switching the screen saver off to stop it happening. A month later the hard drive on iMac #1 died. I called John Lewis technical and they confirmed the death and said it requires a "repair/replacement". So I called the branch I purchased it from to arrange a replacement and was told I could only send it away for repair as it was older than 28 days and that my guarantee was not valid with them if I was using the Mac for business as they only deal with domestic users.
At this point I ended the conversation and called trading standards/consumer watch who informed me I was entitled to a repair or replacement which ever was more convenient for me regardless of being over 28 days "it is part of my statutary rights as a consumer". After several conversations with John Lewis they maintain that I can only send the mac of to be repaired and will not budge. I explained what I was told by consumer watch and that I had spent over £2,500 on macs that were faulty and would like a new one not a fixed one but with no joy.
Can anyone help me as to where to take this or if Apple might even help restore my inital joy of owning a Mac as I am/was very excited about trying to turn away from windows and poorly built pc's.

Hello and Welcome to the world of Apple Computer users
Don't get the wrong impression from some here in Apple cyber-land. Most of us will help you as best as we can. Some will tell you to read the rules and don't ask questions not approved by the people that review your questions. I was very new once also, and asked many questions. So ask away, and you will learn in time
When you buy an Apple Computer, or any other item for that matter, and it breaks down, Apple has the right to fix it or replace it. They choose, not you. If it breaks over and over, then most of the time Apple will replace it with a new one. Again they decide, not you. Apple is a really good company. They will really do their best to help you. If your iMac failed after just a week or so, then the place you bought it from should have replaced it for you. If they refuse to replace it after only a week or so, then never buy a thing from them again, tell every one you know how their customer service is, and call your version of the "Better Business Bureau" and report what happened. It is a shame that you had lemons, but it truth, Apple Computers are very well made and rarely if ever break down. I have had Apple Computers for over 24 years. I had only one ever give me a problem. After three "fixes" Apple replaced it with a brand new one. Good luck and please don't think this is the norm.

Why is kindle books cheaper than buying on iPad

Why is kindle books cheaper than buying on Apple iPad,I've just checked it out and it's a £1.00 difference it may not seem a lot but if your buying all the time like I do it could work out deer.

I seriously doubt that seeing as how this is a user to users forum that is not frequented by either Apple or Kindle.
Allan

New Mac Pro at John Lewis?

Anyone know if John Lewis are doing the new Mac Pro? (I guess we should call them MacPro08?) I'm interested in the cut down version (i.e. single CPU) but with wireless keyboard and mouse - was wondering whether to buy from Apple Store or John Lewis.

John Lewis in time, will get just the basic unit. Like already said, any other model comes from Apple.
But be warned JL are very, very, VERY slow at realising there is a new model. If you go in now and ask for a Mac Pro, you'll get the old basic unit.
with OSX 10.4, 2 dual-core 2.66GHz processors, iLife 06, etc., at full price.
Edinburgh JL was trying to sell an ex-display single CPU 1.8GHz PMG5 at £100 below original price right up until Xmas.
But if you can wait, and don't mind the basic 8-core 2.8GHz, and you desperately want the 2 year warranty from JL. I think about April they should be on their shelves.
It's your money, and it'll be your Mac, but I beg you to do some research first. The basic unit comes with a hopelessly underpowered ATI 2600 card, so anyone with any foresight is ordering a MP with the BTO nVidia 8800 card. And I wouldn't see the point of saving a few pounds by only taking the single CPU option. But it's your money and your choice.

Kingston RAM OK rather than Apple approved?

I'm in Ottawa and I've been quoted by a shop that claims to be an Apple reseller who supplies Kingston RAM cheaper than the authorised Apple reseller. The price difference is significant.
I would be happier using the Apple authorised but am tempted by the Kingston product.
What does anyone think about inserting the Kingston RAM.
I have an ibook 933MHZ and want an extra 512 MB
Thank you all
Gordon

I have 1GB of Kingston RAM in my iBook. As long as they'll guarantee compatibility buy it.
John

Refurbished Iphone 4 Cheaper Than The New One? Why?

I'm just confused as to why a refurbished iphone 4 is cheaper than a regular brand new new one when they can perform the same things. What makes a brand new iphone 4 stand out from a refurbished iphone 4? I' might to get a refurbished iphone from ebay (link below)
http://www.ebay.com/ctg/Apple-iPhone-4-16GB-Gold-Unlocked-Smartphone-/110677401? _refkw=refurbished+iphone+4&_pcatid=801&_pcategid=15032&LH_ItemCondition=2000|25 00&_dmpt=Cell_Phones
<Link Edited by Host>

As to the "iPhone 5 test", that's a total scam. Congratulations: you've just signed yourself up for all sorts of spam as well as possible indentity theft. Apple never, repeat never, recruits testers for their hardware by some anonymous and random email. They don't use people from the general public to test new hardware at all, but if they ever wanted to contact you would do so directly.
Probably time to get a new email address, as your current mailbox is probably going to get hammered with spam now. And if you were really foolish and gave them your home and cellphone numbers and address, you're going to get marketing calls and all sorts of junkmail.

Why is Verizon charging $50 more than Apple?

Somebody care to explain to me exactly why Verizon is charging $50 more than Apple themselves for each model of the Verizon iPhone?
Seriously, I'd love to hear the reasoning.
I'm upgrade ineligible but use Macs for my business so I've accepted that I can't get an early upgrade, even though VZW has selectively chosen who they'll give discounts or rebates to. We've been with Verizon for 10+ years and are loyal customers. Regardless, I've accepted it and have planned on paying full retail since day one.
So rather than whining and saying that it's a slap in the face that they won't give me an early upgrade- I won't. WHAT I will say though is that charging $50 more per phone when they know full and well that the vast majority of buyers at full retail WILL be upgrade ineligible, loyal customers, now THAT is a slap in the face.
Think $50 isn't much when you're already spending X amount on the retail price of the phone? Consider that when pricing the 16GB at $649 through Verizon and THEN adding sales tax, you're not far off at all from the 32GB version via Apple.
I don't mind spending a few extra $'s if I'm going to get something from it. I don't like spending another $50 because the corporate suits say "Let's charge a little more because upgrade ineligible customers WILL pay whatever we want and LIKE IT".
If you want the Verion iPhone bad enough, vote with your wallets, give your money DIRECTLY to Apple and save your $50.
Or maybe someone here, or better yet, a Verizon rep can enlighten me on why I should just hand over that extra $50.

If you are already a VZW customer, go to this link, underneath the device description, click on "Check your iPhone 4 eligibility" and type in your info. If you're not eligible for an early upgrade it will show the the full retail price if you buy now and, it will also show you the price and date when you are eligible for the reduced price.
If you are eligible for an ugrade, I'm not sure if it still shows the full retail price.
http://www.apple.com/iphone/notify-me/
And yes, we all full understand the ins and outs of the business world. However, Apple is pretty strict about how much you can charge for their products. That aside, if in fact the pre-order can only be done on Verizon's site on Feb 3rd, and they are not giving loyal customers any type of discount, sure would be nice if they could keep the retail price the same for us. Especially when they know that the majority of those purchasing at full retail will be existing customers. Besides, we're talking about a "reputable business" with Verizon, not Ebay or Craigslist.
In case you're wondering why I think the majority of people paying full retail will be existing, non-upgrade eligible customers? It's simple, a new customer could get the discount price, and cancel a couple months in, eat the ETF and it would still be cheaper than the full retail cost.

Did anybody else lose Safari history -- other than Apple history -- overnight?

I rely on return visits to many of the websites I access every day. It's so convenient to merely use the Safari History dropdown menu to back track but today, along with other aggravating weirdness, I can no longer access any websites I visited earlier other than Apple. The only reason I've been here today to Apple's crazy environment is because of all the stupid things my computer's suddenly doing today. . . like ousting all web history except their own. What arrogance!
Is anybody else having this problem?
Thanks.

(people do forget to update their signatures you know )
I have the same issue. I was using my MBP Retina on the w/end and all of a sudden my auto complete was not working (for something as simple as news.com.au). I'd normally type in news and it would display the '.com.au' part.
Likewise for all my commonly used sites. They're simply gone. I've observed this before, but not bothered to investigate. This time, I had a large number of sites and it's just plain frustrating.
I have my history set to manually delete, and there's a heap of HDD space left.
As I mentioned, this is not the first time. I've observed this on 10.8 as well.

John Lewis Reading in stock

Hi all,
I've just got back from John Lewis in Reading with a new touch. Just to let you know they;re in stock there!

John Lewis in West Quay Southampton have stock but all week 37. I returned my iTouch (week 37) to the Apple Store in West Quay today, they had no new stock so I got a refund. One of the Apple guys was very offish about but his colleague butted in and said that he had already taken back several week 37 units already. He referred to later versions having a different image on the box front and that these 'should' be OK. I am now waiting for new stock and will not bother unless it's > week 37.
Message was edited by: rattty

John Lewis selling MBP cheaper than Apple?

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