JRE update after sysprep fails

Hi,
During our rollout of windows 7, we are having problems with JRE 7. We can install and update without any problems before sysprep. But after sysprep when a user tries to update it fails with "installation Interrupted". We setup logging the install and found MSI error 1603, with a reference to CustomAction InstallJava. As show in the log here:
MSI (s) (0C:04) [09:55:16:706]: Set LastUsedSource to: C:\Users\USERNAME\AppData\LocalLow\Sun\Java\jre1.7.0_45\.
MSI (s) (0C:04) [09:55:16:706]: Set LastUsedType to: n.
MSI (s) (0C:04) [09:55:16:706]: Set LastUsedIndex to: 1.
MSI (s) (0C:04) [09:55:16:706]: Executing op: ActionStart(Name=InstallJava,Description=Registering Java Runtime Environment,)
Action 09:55:16: InstallJava. Registering Java Runtime Environment
MSI (s) (0C:04) [09:55:16:706]: Executing op: CustomActionSchedule(Action=InstallJava,ActionType=3073,Source=BinaryData,Target=MSIInstallJRE,)
MSI (s) (0C:F8) [09:55:16:722]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI31AC.tmp, Entrypoint: MSIInstallJRE
MSI (s) (0C:78) [09:55:16:722]: Generating random cookie.
MSI (s) (0C:78) [09:55:16:738]: Created Custom Action Server with PID 2180 (0x884).
MSI (s) (0C:58) [09:55:16:987]: Running as a service.
MSI (s) (0C:58) [09:55:16:987]: Hello, I'm your 32bit Elevated custom action server.
CustomAction InstallJava returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 09:55:52: InstallFinalize. Return value 3.
Any1 have any experience with a situation like this?

We found the issue!
Apparently our Symantec Endpoint Protection, anti-virus program, had a definition setting called:
"Prevent registration of new Browser Helper Objects (HIPS) [AC15]" that was causing the issue.
We disabled this and the problem completely disappeared.
Kemicaze

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Hello all,
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isarver wrote:
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thanks.
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tt2

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Last edited by 86turbodsl (2010-04-08 10:19:23)

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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
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Updating hybrid configuration failed - Kerberos authentication: The network path was not found

I'm configuring Exchange 2010 SP3 as a Hybrid server with Exchange Online. This is a single server running Exchange roles Mailbox, Client Access, Unified Messaging and Hub Transport.
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My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
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Thanks for listening and please help. Cheers!!
Solved!
Go to Solution.

I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
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To delete the mentioned folder, follow these simple steps:
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My Itunes won't open after a failed attempt at upgrading.

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Hello Comunity,
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//

Hi,
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