Just a clarification

I'm new to oracle App Server.
I just wanted to know wher ora 10g or 9i AS do provide any room for LDAP ?
If so how should i import my datas in oracles app server and how can i retrive this data ina java front end ?
Plz guide me ....
Thanks in adv
Srini

etresoft wrote:
czakhary wrote:
They are not dead pixels, but more like little white spots that are more prominently seen when looking at an angle.
I can see why they wouldn't agree to replace it. Have you tried cleaning it? Sometimes people here are overly cautious and won't touch their Macbook with anything more forceful than a Q-tip. I use whatever glass or plastic cleaning chemicals that I happen to have around.
You mean I can buy a screen and they would do the work for me?
I don't know. I just know that if you replace your screen anywhere else then your warranty is definitely void. They are a repair shop. I don't see any reason why you couldn't take your machine in and have them install a new screen. You would have to buy the new screen from them and they would put it in. It will be a few hundred dollars at least.
This is what I was afraid of. I found a distributer where I can get the screen for $180. Knowing apple, the price for a new screen would probably run double that if not more. I wish I could just provide the screen and them replace it so my computer could stay under warranty.

Similar Messages

Ical Server Snow Leopard email notification: just a clarification question.

Hi,
I succesfully installed my mac mini snow leo server.
Our scenario: icalserver calendar is used by 4 clients in our network.
ical server is running fine, but there is one thing I
do not understand: the workflow of email notification.
On the server I enabled email notification and set up an email adress [email protected] in Server Admin / Emailnotification.
Then I created a test event in ical. I did not use the local calendar,
I used the caldav calendar.
Then I was wondering: why did mail start on mini server to send the invitation ?
Email data is still stored in Server Admin / Email notification, so I assume email is sent independently in the backgound from any mail programm !??!
It would be nice if anybody could give me any advice.
Thanks

Invitations are sent to external email recipients directly by the server posting them to a known mail queue, (probably in your case on the same mini). There is a calendar server manual online which explains, and calendarserver.org where the project is based. I was only able to make it work using the internal account names, not a friendly one I set up for the purpose.

Just some clarification about special points...

...that is, 20 points for each new member I refer...
How long I have to wait before seeing these points on my account ?
Since last week I know that 2/3 persons gave my mail as reference, but, till now, I see nothing !
Thanks for sharing your experience !
Bye,
Roberto

One week...

Clarification on ASA

Hi,
Just a clarification on Proxy ARP on ASAs.
Scenario:
Web Server 10.1.1.1 -- in ---- ASA ---- out ----- Internet
Let's say the WWW server has real IP 10.1.1.1 and static NAT 200.1.1.2
ASA's outside IP is 200.1.1.1
When traffic comes from the Internet to the NAT'ed IP of the Web Server (200.1.1.2), the ASA has to respond with it's own MAC (Proxy ARP).
If disabling Proxy ARP on the outside interface, then traffic will never reach the Web Server from the Internet (unless there's a static ARP entry in the Gateway pointing to the ASA's outside interface).
Same thing happens with dynamic NAT.
Bottom line:
Can't disable Proxy ARP on ASA if using NAT (to present itself as another IP to another interface), unless there's a static ARP entry on the Next Hop.
Can safely disable Proxy ARP on the inside interface (unless there's NAT to present the inside network as something else to another interface)?
I am looking to understand this correctly.
Thank you very much,
Federico.

Ah,
Seems both the ASA and the Cisco Router will allow you to input such route.
I tested this on my C1841 Router connected to the ASA LAN interface
My link network between the Router and ASA is 10.0.10.0/24
I check the routing table for destination 10.0.10.100
LAN-ROUTER#sh ip route 10.0.10.100
Routing entry for 10.0.10.0/24
Known via "connected", distance 0, metric 0 (connected, via interface)
Routing Descriptor Blocks:
* directly connected, via FastEthernet0/0
Route metric is 0, traffic share count is 1
I then add route and check the above again
LAN-ROUTER(config)#ip route 10.0.10.100 255.255.255.255 10.0.10.2
LAN-ROUTER#sh ip route 10.0.10.100
Routing entry for 10.0.10.100/32
Known via "static", distance 1, metric 0
Routing Descriptor Blocks:
* 10.0.10.2
Route metric is 0, traffic share count is 1
I then configure a Static NAT for a WLAN device behind my ASA
interface Vlan1
description LAN
nameif LAN
security-level 100
ip address 10.0.10.2 255.255.255.0
interface Vlan20
description WLAN
nameif WLAN
security-level 100
ip address 10.0.255.1 255.255.255.0
object network WLAN-NAT
host 10.0.255.10
nat (WLAN,LAN) static 10.0.10.100
I then ping this from the router
LAN-ROUTER#ping 10.0.10.100
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.0.10.100, timeout is 2 seconds:
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/45/212 ms
So seems to work.
I was personally not aware that Static Route would override a connected route.
- Jouni

Hi i just to want to know when we use object casting..

sorry about this newbie question i ve already asked to my tutor but
didn't get it...
i just wonder what will happen if we cast object..
i just can't imagin..coz im just bit slow on creative thinking...
my currently writing code is like this..
Integer nextCustID = new Integer("123456");
Customer customer = new Customer(nextCustID, "Fred");
customers.put("First", customer);
customer = (Customer) customers.get("First");
System.out.println(customer);i don't know about object casting...............................

You don't cast objects. You just cast references - widening or narrowing their "scope" along the inheritance hierarchy.
String s = new String("Hello");
Object o = (Object) s; // Explicit cast not necessary, just for clarification
String s = (String) o;While "hello" might appear as a String, then as an Object, then again as a String, it is always a String. Only the reference type to it changes.

Defective iPhone 4 Policy Clarification.

I just want clarification on this subject as I have now been put through the ringer by both Apple (From whom I have purchased thousands of dollars worth of product) and Rogers Wireless (from Whom I presently Have 4 Devices)
I bought my iPhone 4 on October 3rd, right from the second I was in the store it was Crashing and Hard restarting, the Assistant Manager (Who sold me the device) saw this happen, and when he was confronted on the issue ushered me out of the store.
When I called Tech Support for Rogers they told me that they would replace my device with a new one. a sigh of relief was had... I finally got my new phone today Low and behold it is a 5K model... I really am not impressed.
I call up rogers and explain the situation and they are now telling me that I am wrong, they can't give me a new phone even if that is what I bought, and I am still left to pay the price for a brand new phone because this is Apple's policy.
is this accurate, because if this is this is without a doubt the worst policy ever. to expect people to purchase second hand goods for first hand prices.

Same thing happened to me too,stupid policy.
Rogers is only allows to return in 14 days but must be less than 30 mins talk time,for me,pass 30 mins just in 3days.
I know does not matter if nothing wrong with the referb but the felling is bad,paid for brandnew price and get the referb one,just dont get it!!!!

MSI K8N Neo 4 Platinum Clarification of SATA

Hi Folks!
Just some clarification from you guys in the know.
I have an MSI K8N Neo 4 Platinum Mboard. The specs say it will run SATA drives and am looking to upgrade.
Now from shooping around for price i was presented with three options.
SATA 150 , SATA 300 and SATA II
I have worked out that SATA 300 and SATA II are superior to the 150 but is my board capable of running any of the three or is my choice limited.
My motherboard specs just show that it is SATA compatible but no further info.
I would appreciate any help.
Thanks in advance.

Q-Tex, All your nVidia SATA ports [1-4] are SATA II 300 mb/s and the Silicon Image SATA ports [5-8] are SATA I 150 mb/s. SATA II drive brands to consider are: Seagate, Samsung, Hitachi, WD [I know from personal experience that Seagate 's work]. I belive that there are still issues with Maxtors. If buying drives from retailer with a high turn over you will get a drive with the latest firmware [has the bugs worked out] and if you buy a drive that doesn't have the latest firmware it's not the end of the world - you can get a firmware upgrade if neccesary.

A2109 tablet autorotate does not work

The autorotation on my recently purchased tablet A2109 does not work. I look in settings and the auto rotate field is not highlighted, I therefore cannot choose to turn it on.The tablet has the Android jellybean OS and I did update it but to no avail. Can anyone help?
Thanks
Solved!
Go to Solution.

Dear tdsouza
Welcome in lenovo forums
just a clarification , do you mean option Rotate is dimmed in setting
Please let me know
Thanks
Alaa
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Issue in free goods(inclusive method),urgent

i have raised sales order for free goods inclusive method.for 11items (10+1).but system showing price for tann item also.it should not show free of chrge item(tann),pls help me out on this.
regards
prasad

hello, friend.
just a clarification... did you enter quantity in the sales order as 10 or 11? if 10, then your situation is exclusive and not inclusive; your free good also appears with item category TANN as a separate line item.
if you entered 11, the sales order shows only 1 line item and the pricing is calculated as 10 units, then this is inclusive. entering an order quantity 11, with the result of 10 units with item category TAN and 1 with item category TANN is also inclusive.
for item category TANN, whether or not price is displayed have the same result, and that is your customer is not charged for this item.
in the inclusive Free Goods condition record, you can execute VBN2 to change the settings. once inside the record, select your item and go to the column 'FG'; here you choose '1' (with item generation) or '3' (without item generation).
i hope this helped you.
regards.
Edited by: jonathan yap on Mar 8, 2008 10:14 PM

Logical delete in database adapter

Hello
I was wondering if someone has solution the problem with polling database. You can specify the logical delete column and you can give values for READ, UNREAD and RESERVED states. The problem is that when for example ESB project polls some specific table and starts an instance for every new row with specified logical delete field with value UNREAD, when something unexpected happens and something goes wrong the database adapter updates the row with READ value. This is problematic if we have thousands of rows, and we would like to separate the errored rows from the successfully read rows. Is there anyway (easy) way to update those rows that went wrong to some other value than READ?
I don't know if anyone understood me, but just for clarification here's a example:
I have a ESB-project which poll specific database table and parses and XML from the data. After this the ESB-project sends the data to some Web Service. The database table has column CONDITION_CODE in which value 0 means unread and value 1 means read. Now if everything goes fine there is no problems. But if the Web Service is unavailable or the data is malformed, the database adapter still updates the CONDITION_CODE to 1! We have no ways (except to listen ESB_ERROR topic and implement some error handling there) to know what rows were successfully delivered and which were not...
Hope I was able to clarify the problem... And I hope someone could be able to provide me with answer.
Best Regards Tuomas

Did you use the RESERVED value property? How about the transaction mechanism? Do you have global transactions? I gues you would have to use them!

Question regarding homehub and Open reach router -...

Hi all,
I had infinity installed earlier this month and am happy with it so far. I do have a few questions regarding the service and hardware though.
I run both my BT openreach router and BT Home hub from the same power socket. The problem is, if I turn the plug on so both the Homehub and Openreach Router start up at the same time, the home hub will never get an Internet connection from the router. To solve this I have to turn the BT home hub on first and leave it for a minute, then start the router up and it all works fine. I'm just curious if this is the norm or do I have some faulty hardware?
Secondly, I appreciate the estimated speed BT quote isn't always accurate, I was quoted 49mbits down but received 38mbits down - Which I was happy with. Recently though it has dropped to 30. I am worried this might continue to drop over time. and as of present I am 20mbits down on the estimate . For the record 30mbits is actually fine and probably more than I would ever need. If I could boost it some how though I would be interested to hear from you.
Thanks, .

Just a clarification: the two boxes are the HomeHub (router, black) and the modem (white). The HomeHub has its own power switch, the modem doesn't.
There is something wrong if the HomeHub needs to be turned on before the modem. As others have said, in general best to leave the modem on all the time. You should be able to connect them up in any order, or together. (For example, I recently tripped the mains cutout, and when I restored power the modem and HomeHub went on together and everything was ok).
Check if the router can connect/disconnect from the broadband using the web interface. Leaving the modem and HomeHub on all the time, go to http://192.168.1.254/ on a browser on a connected computer, and see whether the Connect/Disconnect button works.

GeForce4 TI Video Card Not Recognized Anymore?

For about almost a year, the fan on the GeForce4 TI video card would occasionally make a grinding noise, although it has always been easily fixed by lightly sticking a finger on the fan to stop it for a second and it would go back to normal.
However, about a month ago this little fix stopped working. The grinding noise was unbearable. After searching the Internet for a few minutes, I found out that I wasn't the only one suffering from this problem, and some even offered tips on how to replace the fan.
I followed the steps very carefully and made sure the card was not harmed. After installing the new fan, which was very easy, I stuck it back into the Power Mac and boot it up. However the monitor didn't find a signal.
I was glad that I installed Remote Desktop on the Power Mac so I was able to connect to it and see what's going on. I opened Apple System Profiler and noticed that the computer isn't properly recognizing the graphics card anymore! Instead of the very detailed information I'm used to seeing, this is what I saw below:
pci10de,a:
Type: VGA-Compatible Controller
Bus: AGP
Slot: SLOT-1
Vendor: nVIDIA (0x10de)
Device ID: 0x252
Revision ID: 0x00a3
I have no clue what this means as it seems like the computer still recognizes A video card. Also this also gave me the impression that the Power Mac is missing the drivers, but that's impossible as I haven't touched the software on the hard drive and nVidia drivers are part of OS X.
If the card is broken then fine, I'll take my losses and buy a new one as I would hate to just throw the computer away since it still more than fulfill my needs. But I just hope the AGP slot isn't broken.
Any ideas? Thanks in advance.

Just for clarification:
You have two systems based on the same MS-7008 mainboard, correct? Both use the same BIOS Version?
In one system, the card is functioning, running in AGP 3.0 Mode x8 and in the other, same mainboard model, what are the symptoms of "video card not recognized" besides the AGP 2.0 Mode x4 limitation?
I mean, if you can see the BIOS Setup, the card is putting something out on the screen, right?

No multiple speakers option in Remote for iPad

OK. By searching around here I managed to discover that the speaker selection option on the iPad is actually on the multi task bar (double click home button).
But I have now discovered that while the Remote app has the option for multiple speakers on my iPhone 4, it's not there on the iPad.
All my versions are up to date and everything works perfectly, I just want clarification that the option isn't available on the iPad.
If it is can someone help me get it activated?

Maybe you saw it / see it, but I don't and neither will anyone who looks at my iPad.
I updated fromn my iPad 1 which of course never had such an option.

OneDrive for business App- On premises installation (Sharepoint 2013)

Hi,
Just needed clarification regarding One Drive for Business application on iPhone/iPad.
When I connect to internal corporate network, the application works fine. However when I go on external network, it gives an error that 'You are logged in but we can't access your settings'. Is there something I am missing? Same with One Drive for business
application for laptop.
It also works fine when I connect my iPhone/laptop on VPN.
We are using SharePoint 2013 (on premises installation). Do I need to get some subscription for business in order to get the app working over the internet? I know we need Office365 or sharepoint online in order to get the app working but it works fine when
I am connected to internal network or VPN.
We do have a public IP and URL for One Drive which works fine on any browser from external internet. So the problem is only limited to the application on Apple and Laptop (windows). We are using TMG.
Any info would be appreciated!
Thanks

Hi aso,
You may want to check the authentication types for SharePoint on-premise site internal and internet access, some authentication types are not supported, you can check if it is the case.
http://office.microsoft.com/en-001/office365-sharepoint-online-enterprise-help/use-the-onedrive-for-business-app-on-an-iphone-or-ipad-HA104005688.aspx#_Toc383014604
http://social.technet.microsoft.com/Forums/en-US/3ad5b8ca-37e9-43b2-9201-9c5c339d157c/onedrive-for-business-ipad-app-with-onpremise-sharepoint-2013?forum=sharepointadmin
Thanks
Daniel Yang
TechNet Community Support

Verizon received this Priority Express letter from me yesterday morning, no response so far.

Subject: Service Ticket # << removed >> and tons of problems from Verizon leading up to it.
For a little more than the last three years, I had been bragging about the service I have been receiving from Verizon. That was until a couple of months ago.
Now, I am having the absolute worst customer experience with Verizon I have ever had with any company in my life. No other company comes close to the terrible experience I’m having with Verizon.
Several years ago, when I lived and worked in Auburn, Alabama, I purchased a property on the Flint River in Upson County, Georgia. I go there for good weather weekends and plan to retire there. I switched to Verizon because it was the only provider that covered that area. Customer service, both on the phone, and at the store in Auburn was mediocre at best, but I kept Verizon because I needed the coverage for my weekend place on the river.
When I started working back up in North Metro Atlanta three and a half years ago, I found a great, privately owned Verizon store in Suwanee, Georgia on Peachtree Industrial Blvd. near work. The owner and his employees were all very knowledgeable, friendly, and helpful. When I considered getting a Verizon Mifi, I was concerned about whether it would work at the river, so they even gave me a loaner to try out for a couple of weeks.
Then, one evening last October, I started to plug my Galaxy S4 in to charge the battery, and the connector on the phone broke. I have managed quality in manufacturing electonics for many, many years, so I know to be careful with connectors. The connector just broke.
I figured it was no big deal. I would just drop by the store at lunch the next day and they would either fix it on the spot or I would pick it back up that evening. To my disappointment, I found the store had closed.
The closest store I could locate was on Peachtree Parkway, Northeast of Suwanee, GA. It was quite a drive. I called them, but they didn’t do hardware repairs, but referred me to a phone repair shop that did. I went to that shop and they said that they didn’t have the right connector, so they sold me a charger and an extra battery to hold me over until they could get the right connector.
Before the part could come in, Verizion downloaded a mandatory software update to my phone. When the download was completed, the phone no longer worked. I could use the camera and access my documents, but I could no longer make phone calls or access the internet on my phone. When I called Verizon (on another phone), they said this happened with a few phones with this download. They had me try a few things to try to resolve the problem and then said I would have to send the phone in and have it replaced. I had only had this phone a few months, so it was in warranty. They told me to save all my information that was in the phone first. That’s kind of hard to do with the connector broken and with the phone not accessing the internet.
I took the phone to the Verizon store on Peachtree Parkway where an employee named Brian managed to figure out how to upload my information on the cloud using the store Mifi. He then told me that since I had a lot of data on my phone, it was going to take up to 8 hours to upload everything, so I would have to leave it overnight at the store. He said he would go ahead and order the replacement phone to be shipped to me and I could come back to the store tomorrow to pick up the defective phone to ship back. He went behind the counter, and when he came back, I started to tell him that I wanted the replacement phone shipped to my work address. He said it was too late. He had already placed the order without discussing it with me and was having it shipped to my apartment. I asked him to change that because I’m at work during the day and there’s nobody at the apartment to receive it. He said the address could not be changed until the tracking number indicated that FedEx had it in transit. He assured me that FedEx will leave it with the apartment office staff, but if I wanted, I could call FedEx, and have them change the address after it had left the Verizon facility.
A couple of hours later, back at work, I saw that the tracking number indicated that the phone had shipped, so I called FedEx. FedEx told me that they had contract agreements with Verizon. One rule was that only Verizon could change the ship to address. Another rule was that the recipient had to provide government photo ID to receive the package. They were not allowed to deliver it to apartment office staff.
I called Brian back at the Verizon store. Brian was technically savvy, but he had a poor attitude and had grown tired of me. He refused to contact FedEx, so I called the Verizon service number. The woman on the phone said that it was correct that only Verizon could change the ship to address. She said she would forward my call back to the store and stay on the line with me. She forwarded the call, but when Brian got on the phone, she was no longer on the line. I had to tell Brian that I would call the Verizon service number again before he finally agreed to contact FedEx, but he said he was busy and would do it in about twenty minutes or so.
Not trusting Brian by now, I wouldn’t let him hang up the phone until he carefully took down my work address and my email address. I made him promise to send me an email after he had changed the ship to address with FedEx and to state my work address in the email so that I would know that he had gotten it right. Brian sent me an email a few minutes later stating that he had gotten the ship to address changed to my work address. I am including a copy of that email with this correspondence.
The next morning, I advised the people at work in the Receiving Department and the Receptionist about my anticipated shipment and monitored the tracking number which was indicating that the phone was out in a FedEx truck to be delivered. Then the tracking said that the delivery failed because nobody was at the address to pick up the package. It showed that they tried to deliver it to my apartment address. I printed a screenshot of the failed delivery. I called FedEx and found out that Brian had lied and never contacted them. FedEx finally allowed me to have the shipment delivered to a nearby FedEx store.
It was delivered to the store a few hours later. When I picked up the delivery after work, there were two identical boxes in the shipment. Both of them had the apartment address on them, and both of them were very light in weight like they were empty. When I opened the first one, it was empty with only the cardboard and stretchwrap shipping insert and instructions for shipping the defective phone back.
When I opened the second box, even though it felt very light too, it had the replacement phone in it. The phone itself is very light without the battery. I figured the first box was for shipping the phone back. I briefly wondered why Verizon didn’t just want it shipped back in the same box in which it came.
The next day, I went back to the Verizon store to pick up the defective phone. I also wanted to confront Brian about lying about not changing the ship to address leaving it to be shipped to where it could not be delivered. Brian was not there though, and nobody there could find the defective phone. They asked me where in the store I had left the phone. When I told them that I left it with Brian, the reply was, “Oh, well Brian’s not here today.” I had to insist that they keep searching until they found the phone.
One of the technicians started the downloading of my information from the cloud to the new phone. He also said that it was going to take several hours. Since I had brought my own Mifi with me this time, he said it would continue downloading when I left the store.
I then asked to see the Store Manager. The technician kept asking why, even when I told him that I had no complaints about him. I had to insist on seeing the Store Manager. When she came out I told her about Brian. She was a bit defensive at first, but nodded about Brian’s poor attitude. She became obviously concerned when I showed her a hard copy of Brian’s email saying that he had changed the ship to address to my work address and the hard copy of the screenshot showing that the delivery failed the next morning because it was still sent to my apartment address. She asked if she could make a copy of the two documents. It was clear that she wanted to confront Brian about this as well. I told her that she could keep the two copies.
I also lost almost all of my contacts from the defective phone because the battery went dead while uploading to the cloud. At least all of my photos and documents were intact.
The very next morning I shipped the defective phone back to Verizon. I’m not sure which of the two boxes I used because both of them had shipping instructions in them and I couldn’t tell which was which.
A couple of days later, I received an automatic text message from Verizon telling me to ship back the defective phone or I would be charged a fee that could exceed $500. Since it said to disregard the message if I had already shipped it, I didn’t give it too much thought. Later the very same day, I received another automatic text message from Verizon confirming that the defective phone had been received.
After another couple of days, I received another automatic text message from Verizon again saying that if I did not ship back the defective phone, I would be charged for it. I called the Verizon service number. The person confirmed that Verizon had received the defective phone and assured me that I would not be charged for it. I told him that I received this warning message a couple of days after receiving the automatic message confirming that the defective phone had been received. He told me that often the automatic messages got out of sync and not to worry about it. I also told him about the empty box that I had received. He also assured me that was not an issue.
Throughout November, I kept getting these warning messages. Everytime I got one, I called Verizon and was told everything was okay. I told them that I did not appreciate this aggravation. I was paying Verizon for a service, and Verizon was taking up too much of my time dealing with them.
On November 30th, I got a message saying that I had been charged for the phone, but if I sent in the defective phone, the charge would be removed. I went online and checked my Verizon account and saw no charge had been made on my account. I then called Verizon as I have done so many times in the last month, and was told that if there was no charge showing up on my account to not worry about it.
I didn’t get any more automatic messages after that, but I kept monitoring my account online. On December 23rd, my account showed that I had been charged $499.99. I immediately called Verizon. The lady could tell I was upset. She told me to hold while she pulled my information. I waited for quite a while. Then someone else picked up on the line and said she was Stacy and asked for my identifying information. When I asked what happened to the other lady, Stacy said that calls were not supposed to be forwarded to her without advising the customer, and that she would take care of that.
After going through the whole thing again, Stacy said that she had to fill out a form, but would get to the bottom of this. Later that day, December 23rd, she sent me a text message saying, “Your ticket number is 198708. I will call you with the outcome most likely next week. Thank you for your patience.”
I didn’t hear from Stacy again until she sent me a text message on January 5th. She sent, “This is Stacy from Verizon. I am still following up on your ticket for the phone charge. Thank you for your patience.”
I work as a consultant on a noisy industrial plant floor, so I did not hear my phone ring on the morning of January 8th. I was shocked later when I listened to the voicemail Stacy had made. She said that I intentionally had the store order a replacement phone and then I personally ordered one. She said that Verizon has the proof that I received two packages and that I must return the extra phone or pay the $500. She said that she does not have a direct line so I can’t call her but she would try to call me back. I cranked up the ringer volume on my phone to maximum, and changed the ringtone to “Bug’s Story”, which I found to be the most noticeable ringtone, and carried my phone in my shirt pocket for the next two days so I would not miss her call. She did not call back the remainder of the week. Basically, she implied that I was a deliberate thief in a voicemail from a phone to which I cannot call back to and reply.
Calling someone a liar is a strong statement, but Stacy saying that I personally ordered a phone is an outright lie. I never told her about the store ordering the phone. If Stacy can look into the records and determine that the store ordered a phone, she can obviously see that I did not personally order one. I am sure that somebody reading this can have this confirmed as well. Besides, both packages had the apartment address printed on them, where I knew I would not be able to receive the shipment. Talk to that store manager. I’m sure she will remember how strong an exception I took to sending the phone to that address.
I don’t know how your system works, but if the store and I had both ordered a replacement phone, wouldn’t they come in separate shipments?
I am not going to pay $500 for an empty box. Period. It’s not going to happen. As many times as Verizon employees’ words and promises to me have failed and considering how much time consuming trouble and distress I have been put through, and now this final insult of insinuating that I’m a thief, if anybody should owe anybody several hundred dollars, Verizon should owe me, the person who has been a loyal customer for several years and has done nothing wrong.
I’m offering Verizon two courses of action to resolve this:
First choice: Drop this phony $500 charge. This woman Stacy must apologize as well. If she doesn’t, she should be fired. Accusing customers of thievery without getting the facts straight and not allowing the customer to reply is reprehensible and absurdly arrogant.
Second choice: I find another service provider for both phone and internet, send you back the phone I am using and pay my remaining service balance, and we end our contract.
Even writing this lengthy explanation has been time consuming, taking up precious hours of my weekend.
I want this issue ended now.
Message was edited by: Verizon Moderator

That's all terrible. Just for clarification, this is a peer to peer forum. I am guessing that you posted this here to have others be aware of this. You most likely won't get a response from a VZW rep here and if you do it may not be fruitful.
I can also tell you that a store rep doesn't have the ability to change the shipping address unless it is done at the time of the order. It is correct that to change the shipping address the tracking number has to be generated and then VZW has to fill out a form with FedEx and that could delay the package by up to 48 hours. I don't know how you received 2 packages BUT when VZW sends a device they make a note of the ESN on your account with the package's tracking number. If, in deed, their records indicate that 2 devices were sent they can easily rectify this situation. How? It is simple.
1.) Take note of the ESN on your current device. Take the battery out and it is on the sticker. It will most likely begin with 99.
2.) Call them. I know that you don't want to do this but insist that they look through the notes and confirm the ESNs that were sent to determine which one is on your account and which one is the missing one.
3.) Have them input the ESN in to the system and see if it is activated on another account. If it is, they won't tell you who has it but they should easily see that it isn't you.
This can also be done in a corporate VZW store. Not that you'd want to but if the store that Brian works at is one, I would go back there.
Hope this information helps you start to get to the bottom of this. It shouldn't be on us to do any legwork but we have to be proactive when it comes to our money.

Just a clarification

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