Just a Reminder

This is just a reminder that 3.6 for windows is due within 5 days.
The spring deadline was missed.
The July deadline was missed.
Now it's starting to look like August will be missed as well.
Please prove me wrong.

That's great news. Thank you Sun.
FYI, The product page still says otherwise.

Similar Messages

Is there a way to create a due date in Reminders on the iPhone like you can in iCal, rather than just a reminder?

I realized that I can create due dates on iCal for tasks that sink to my reminders (so I am still reminded of a task, but also know when it NEEDS to be done). The problem is when I try to create a new task in reminders on the iPhone, it only gives me the option to set a time to remind me. I understand that this is the point on the app, but if it is going to sync with iCal, it should have the same functionality. I am curious if there is something I am overlooking.

I don't think so. Reminders is very limited app.

Just a reminder that video must be in a playlist to sync

I know it's mentioned elsewhere in the discussions but since it took me more than an hour to find the cause for not synching I thought I'd bring it out specifically.
Just got my ipod today and while I got my videos into iTunes they wouldn't sync to the ipod. Then I ran accross Podner, which actually created a playlist entry that it added the video to and about same time I ran accross it in the discussion.
I.e. the video needs to be in a playlist, just like songs. It was mentioned not to mix music and video in the same playlist.

Do you have your ipod set to auto sync it all or only playlist(s) you select?
That might be the diff as I have much more than I want on my ipod so I sync only selected playlists, so it actually makes sense that no playlist no sync. I just had it on the brain that video was different I guess, assuming playlists to mean music only. Learn something new every day. Every minute actually

Just a reminder - this forum is for the 3S connectors.

This forum is for questions and/or issues with the 3S connectors (SugarCRM connector, SharePoint Connector and Salesforce Connector). Mobility Pack questions should be posted in the DS-Mobility-Pack forum. The Mobility Pack forum can be found here:
DS: Mobility Pack

Hi
I am working for active noise control inside a duct, I am using real time application with sampling rate 10 000, max. frequency 1500 Hz and 2 outputs.
I had a DAQ card 6221 M series is this sufficient for this application or I might use another.
Thanks
Waleed

I just installed Yosemite, now I can't clear history without clearing cookies. how do I clear history and keep cookies?

I just installed Yosemite, now I can't clear history without clearing cookies. How do I clear history and keep cookies?

I think you guys make a great point, I too don't like how my cookies are erased when I clear history and have to use the go around. Just a reminder and I'm sure you all know, this is a user to user forum and Apple may or may not get to see your opinion. I think you should let them know. You can leave them feedback at the following url. https://www.apple.com/feedback/safari.html
Hope that helps,
Weston

Reminder: BIOS Update

Just a reminder for everyone "DO NOT UPDATE THE BIOS" if your laptop is not having the same issue as what is indicated in the BIOS UPDATE. Don't just click on the notification about new updated in the Toshiba service station. You already know this guys. Don't be a CLICK HAPPY ^_^. For issues regarding the Time is running fast have your system sent to Toshiba not to your local vendor or to a local tech. let your warranty work for you. But if you really are a hard headed person, go ahead and waste your time. I'm just telling you the best way to solve your issue. Hardware and Software issue, it is BEYOND OUR CONTROL. You can't expect the system or software always due to factors we all don't know, in short S _ I_ happens in time that we are really in a crunch time.
one more thing. KNOW YOUR WARRANTY ^_^

Hi:
You might set HPSA to "Notify" to prevent it from trying to update your BIOS.
Please read this suggestion by HP expert Dragon-Fur:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-Support-Assistant-for-Win-8-...
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Getting error while updating a scheduler.

com.sunopsis.core.l: Cannot update scheduling - This agent is not a scheduler
     at com.sunopsis.dwg.dbobj.SnpAgent.computePlanning(SnpAgent.java)
     at com.sunopsis.graphical.frame.b.jg.j(jg.java)
     at com.sunopsis.graphical.frame.b.jg.g(jg.java)
     at com.sunopsis.graphical.frame.b.cr.actionPerformed(cr.java)
     at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
     at javax.swing.AbstractButton$ForwardActionEvents.actionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
     at java.awt.Component.processMouseEvent(Unknown Source)
     at java.awt.Component.processEvent(Unknown Source)
     at java.awt.Container.processEvent(Unknown Source)
     at java.awt.Component.dispatchEventImpl(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Window.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
i m getting this error..
can someone guide me on this?

Well Friend we schedule the scenarios always no matter whether its package or procedure.
Have a look at this link - http://odiexperts.com/?p=1043 .hope this helps.
just a remind of step considering your server is unix
update odiparams.sh
start agent.sh
Create Physical , Logical Agent .
Test physical
Once done
start the agent again in a terminal ,and put it in background process
- sh agentscheduler.sh -name=<agent_name> -port=<port_no> &
when you are saying you are not able to schedule ,can you trigger the interfaces .check for that . ?

Wireless and network printing transcript for Meet the Experts

On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
nc256: Do I need a wireless router to hook up my wireless printer?
CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
katiepage: How can I print when I am using a VPN?
DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
MelissaP: Why would I want a wireless printer?
CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
Deltan: What is the maximum distance I can have between my router and my printer?
CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
lpeterson123: What makes wireless so flaky at times?
CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
jest1: Am I able to print from my iphone to a wireless printer?
CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
Bowman16: Any plans to do this again?
SiobhanF-HP: Yes we are.
ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
ZhuLee3: Thanks for setting this up!
SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
TEACHER1: Thank you all for conducting this session !!!!
jest1: Is there an OS limitation to print wirelessly?
JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
Live Forum Closed
Message Edited by timhsu on 03-18-2009 05:39 PM
Message Edited by timhsu on 03-18-2009 05:43 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Ask the Expert Live Discussion – BT Infinity

Hi All
I’m pleased to announce our next live discussion with some BT experts! It’s on a subject that is of great interest to many of you – BT Infinity! We’ve recently announced the changes to the BT Infinity service and thought it was a great chance to get our Infinity experts on to the community to tell you a bit more about that and answer any Infinity related questions you may have.
Our experts Charles and Martin will be chatting with you on Tuesday 15th May at 7pm.
The format is pretty simple – simply come back here on that date and the box you see below will turn into an area where you can submit your questions. Enter your email address in the reminder section so you don't miss any of the chat.
BT Infinity Expert Chat Transcript
(05/15/2012)
7:00
KerryG:
Hi Everyone, let’s get the chat started! Welcome to our live discussion with our BT Infinity experts.
7:01
KerryG:
Today we are joined by Charles and Martin from the Infinity team. Welcome everyone!
7:01
KerryG:
Today’s chat is tech focused on BT Infinity, so if you have any individual service queries, we can’t answer them during the chat, sorry. Those queries can be raised in the forum as normal. This chat is focused on the Infinity service itself, all comments will be moderated and the usual forum terms apply.
7:01
Charles:
Hi everyone!
7:02
KerryG:
We have our first question...
7:03
Comment From GedGed:
my wired infinity speed is 54 kps but I can only get 20 when wireless - any way I can improve the wireless speed - Thanks
7:04
KerryG:
We're typing up the answers, so bear with us as we get the answers through to you...
7:05
Charles:
Hi Ged
• Upgrade your computer to ‘N’ standard wireless hardware. If needed, buy a suitable N wireless adaptor from BT atwww.bt.com/nwireless
• Keep your computer streamlined eg. by running our ‘PC Healthcheck’ app (part of BT’s Desktop Help software atwww.bt.com/desktophelp)
• Reserve wireless for mobile devices, use Ethernet for main computer
• Consider powerline adaptors for longer ranges
7:05
Comment from
john 46
hi all
7:06
KerryG:
Hi gooch - thanks for your question, but this is an Infinity tech chat so we need to keep it on topic if you post in the Phones board there's lots of helpful community members that will help you out with your query
7:07
Comment From Neil Potter
How soon after an exchange goes live with Infinity will BT allow other providers to sell Fibre To The Cabinet services from that exchange? My existing ISP is waiting to announce pricing details to me so I can make an informed choice. Thanks
7:08
KerryG:
Hi John Good to see you on the chat - who else is here?
7:09
Comment From Chris
Hello world.
7:10
Comment From Helen
hi all.
7:11
Comment From Paul
Are we able to get fastpath on BT infinity,or will this ever be available ?
7:12
Martin S.:
i Neil. When Openreach enables an exchange for fibre, all internet service providers are able to use that service equally - so other ISPs should be able to offer their fibre products at the same time as BT Retail's Infinity product
7:12
KerryG:
Thanks for all the great questions coming through guys... answers being typed as we speak!
7:13
Charles:
Hi Paul, We don't support Fastpath on BT infinity at the moment, I'm afraid.
7:13
Comment From Helen
I've recently upgraded to Infinity 2. The ethernet connection is fine, but the wifi is constantly dropping. I have an old Homehub 2 , which we had for total broadband, will it work, so I can test the wifi.
7:14
Comment From Simon
Hi all
7:15
Martin S.:
Neil - also its worth remembering that when an exchange is enabled for fibre, this does not automatically mean that all cabinets and lines connected to that exchange are also enabled, which might explain if your exchange has been enabled but your line is not appearing as eligible yet
7:16
Comment From Kevin
Whats the upgrade path from fttc to fttp does it mean a new contract or can we just expect it to migrate?
7:17
KerryG
Out of interest...are those on the chat existing Infinity customers or people thinking about it?
7:18
Charles
Hi Helen, your wireless should work ok on your Hub 2, though our more recent Hub 3 is better. If you're expereincing drop outs, it's usually a sign of radio interference. Have you any powerline adaptors you could use instead?
7:18
Comment From Neil Potter
Thanks Martin - Workmen recently dug up the path outside my driveway to install FTTC so I know it's there  My exchange goes live on 30th June - I can't wait!I have another question: I'm in the process of consolidating my TV, Telephone and Broadband into one bundle. The "BT Vision Unlimited" looks ideal.
7:19
Comment From Paul
Is there a estimated date that fast path will be available ?
7:19
Martin S.
Hi Kevin - Due to the structure of how fibre has been deployed, your line will either be FTTC or FTTP; there is no way to change your technology type. If you mean 'how do you move to the faster 80mb product (on FTTC)?', this can be done using the links on BT.com
7:19
Comment From Helen
I'm an existing customer.
7:19
Charles
No, 'fraid not, Paul.
7:19
Comment From Neil Potter
thinking about re-joining BT just for Infinity product(s)
7:19
Comment From Paul
existing customer here
7:20
Comment From Chris
I've recently ordered my Infinity package, installation is due the 22nd.
7:20
KerryG
Great to see you all on here... roll on the 22nd for you Chris
7:20
Comment From Kevin
Why are you fitting 2 separate items a modem and a wireless router? cant we have a combined unit, without the need for 2 adaptors and sockets its not the tidiest install
7:21
Comment From Chris
Regarding the Infinity installation, is it mandatory for the BT O/R Engineerer to have access to your PC?
7:22
Martin S.
Hi Chris - It is not mandatory, but we recommend allowing the engineer to show you on your own equipment your fantastic new speeds!
7:22
Comment From Simon
hi, im trying to setup port forwarding to my old draytek, as it has more powerful wirelelss capabaility then the bt homehub, is it possible
7:23
KerryG
Hi Simon - that sounds like a great question for the forum boards, the Draytek is not a BT product so we can go into detail here in this chat, but there will be lots of people who i'm sure can help in the forum.
7:24
Charles
Evening Kevin, for BT Infinity is based on thecurrent FTTC product offered by BT Openreach, which comprises the VDSL modem provided by Openreach and the Home Hub 3 provided by Retail. If/when Openreach move to supporting a single box solution, then we would look to moving to that. Openreach will shortly be trialling this.
7:24
Comment From Helen
I've already checked there's nothing interfering with the Hub.
7:24
Comment From Helen
I don't have a Hub3, both the one that is currently connected, and the old one I have in the box are Hub 2.
7:25
Comment From Chris
Yes, going from 3mb to an estimated 50mb+ is quite the upgrade, I would even be happy if it was merely a 10MB upgrade. - If I remember correctly FTTC is around(if not the same) price as standard broadband these days.
7:26
Charles
Helen - could you post your issue in the Bt Infinity forum and one of our mods will look into this for you.
7:26
Comment From Kevin
My install is planned for the 28th May my question is i have my master socket downstairs directly below the room i want my fttc modem installed is it possible to have the modem upstairs with the extension cable ?
7:27
Comment From Mike B
I have an istalation question. I understand that the modem for Infinity needs to be sited close to the BT phone socket. Am I right in thinking that the modem is then connected via a Cat 5/6 cable to the wireless router situated elsewhere in the house? Does this impact on the speed?
7:27
Comment From Helen
Ok charles, I will do..
7:28
Comment From Neil Potter
On the subject of Powerline Adaptors (PA's) - I have a unique setup here at home whereby I would need to utilise 4 x PA's. Are there any known performance issues sharing data, experiencing latency or dropped packets from Desktop PC's all connected via PA's at the same time?
7:28
Martin S.
Kevin / Mike B: The engineer can use an extension cable up to 30m long to help position your equipment where you want it - this should not affect your speed.
7:29
Comment From Eric Simpson
I have bt broadband .. I am currently getting 3M download. I have two "estimates" from the BT site. One says I should get between 10-17 ... the other which does some sort of check/diagnostic (and appears to be the real thing) says I should get between 1-4. We are meant to get Infinity next month. How would that impact me?
7:31
Charles
Hi neil - good question. I've found from experience that powerline performance is very much dependent on the adaptor manufacturer and your home environment, specifically how 'clean' your electrical spectrun is. All I can say is give it a try. That said, i would always recommend an Ethernet connection for the fastest and most stable speeds.
7:31
Martin S.
Hi Eric. You can find your predicted BT Infinity speed (if it is available on your line) at bt.com/infinity and entering your number into the availability checker
7:31
Comment From Simon
hi, really I'm just asking a tech question - can the bt home hub port forward?
7:32
Comment From Eric Simpson
Does my question pop up only when it comes up the queue?
7:33
KerryG
Hi Eric - Yes, they will flow in as they get answered - it helps to make the chat easier to read as the Q & As flow in a reasonable order.
Great questions coming through... lots more to get through...been a quick 33 mins!
7:33
Charles
Hi simon - I'm assuming you're talking about the Hub 3 (our latest Hub). Yes, it does support port forwarding. You can set this up via the configuration menu in your Hub. See instructions in your Hub user guide for how to do this.
7:33
Comment From Glynn
Will BT Retail be selling fibre-on-demand at an affordable cost for home users?
7:35
Comment From guilbo
Hello folks. I have a question. We often see on the Vision forum that users start having problems with their service on Infinity that they weren't having with ADSL. Do you know of anything that would cause this?
7:35
Martin S.
Hi Glynn, we are currently reviewing Fibre on Demand and have not yet announced any pricing or availability details.
7:36
Comment From Chris
How reliable is that checker by chance?
7:37
Comment From Paul (Heanor)
Also I am booked for installation on 22nd May
7:37
KerryG
Nice one Paul  You'll be enjoying super fast speeds then too
7:38
Charles
HI guilbo - I'm not aware of any technical issues for Vision customer regrading to Infinity. We have hundreds of orders go through each week. If the problem persists, I would suggest customers contact the Infinity helpdesk.
7:38
Comment From Neil Potter
Thanks for your reply Charles - If I could ask, the PA's you supply with the current BT Vision boxes are manufactured by Simpler Networks - would I need to purchase identical PA's from the same manufacturer for extending my network? Will BT Retail sell me these as an additional extra? This will be my last question - I feel I have been fortunate to have two answered already
7:39
Martin S.
Hi Chris - The speeds estimated in the checker are a very good indication of actual speeds, but we can only know the exact speed once installed.
7:39
Comment From Eric Simpson
it says not available yet. I am just frustrated because I get faster speed from my little Android phone using it as a hotspot. If there is a bottleneck somewhere in the system, would fibre really make a difference
7:41
Comment From Kevin
I have been given the estimate of 59.4Mb download 20.0Mb upload will this be accurate?
7:42
Charles
Hi neil - yes you should always stick to the same model for all your PA's. I am pretty sure that additional Vision PA's can be bought from the BT Shop, and these should be fine. I have had 70mbps out of mine! seewww.bt.com/shop
7:43
Martin S.
Eric - Generally fibre can make a very significant difference to overall speeds, though individual increases can't be guaranteed. If / when it becomes available on your line, the checker will tell you how much of a difference it could make to you.
7:43
Comment From Chris
I'm assuming it's based on the length of copper from my house to the Green Cab. - The exchange is 2miles~ away from me and the said Cab. Will this also effect my speed?
7:45
Charles
Hi Kevin - our estinmates are as accurate as we can make them, but your actual speed will depend on your underlying phone line speed. We will only know your true speed once Infinity is live - it will then train to your optimal line speed, which should be approx as shown by your prediction.
7:45
KerryG
Glad to see you all keeping Charles and Martin busy here... keep the questions coming in, we're in the last 15 mins now...
7:45
Martin S.
Chris - Yes, your speed is primarily affected by the total amount of copper between you and the exchange. With FTTC fibre products, the old copper between the exchange and the cabinet is replaced by fibre, meaning less copper overall and faster speeds.
7:45
Comment From Lewis
Why does DLM take so long to take interleaving off?
7:45
Comment From Neil Potter
Thank you very much for your time this evening Charles / Martin / Kerry. It's nice to see these types of events becoming more accessible to your customers and I for one feel I've got a lot from joining you all this evening
7:46
Martin S.
Thanks Neil - you're welcome!
7:46
KerryG
Great stuff Neil.... glad you've found it useful.
7:46
Comment From Chris
The Cab is 500-600 metres away from me, and according this graph the the BT estimated speed is just right on that.
7:47
Charles
Hi Lewis - DLM will apply interleaving only if it detects an ustable line. It will not apply interleaving unless it is warranted.
7:47
Comment From Kevin
I guess when i get my infinity installed a lot of sites and links will still be on dsl or adsl+ or even slower and the speed my end wont improve the speed there end ie my speed will depend on the site i visit and there upload speed for my download speed?
7:48
Comment From Dom
I am moving to BT infinity, but I had to order my line and then wait for it to be activated before ordering infinity. Is this a technical issue or a process at BT issue?
7:49
Charles
Evening Dom. It's a process issue - we can only provide Infinity once a Retail line is up and running.
7:49
Comment From William Sinclair
Hi guys. I've upgraded to Infinity 2 with an estimated max download of 49.5 Mbps however my IP profile hasn't budged from the Infinity 1 value of ~30. Any thoughts?
7:50
Comment From Dom
Thanks - this is a great service BT, keep it up!
7:51
Martin S.
Hi Kevin - yes, some websites that you visit may not be able to keep up with your superfast speeds! We aim to give you the best speeds at your end, but sadly there may sometimes be bottlenecks in the wider internet.
7:51
Charles
HI William - sorry for the delay in responding. Best thing to do is to reboot your Hub, then it should pick up the new speed. If not, contact the Infinity forum.
7:51
Comment From Lewis
What would cause an unstable line?
7:53
KerryG
@wiesiek @ Martin (not S) thanks for your questions, but as they're individual issues we can't pick them up as part of this chat. Please post in the forum and we can help.
7:53
Comment From guilbo
Apologies in advance for my ignorance. If Infinity is installed does the 'phone continue to use copper all the way to the exchange or does this also go over fibre?
7:54
Charles
Hi lewis - the most common cause is interference on your phone line, in which case DLM will moderate your BB speed until the line stablises. There'smore lot of info on this at the Infinity FAQs on BT.com
7:54
Martin S.
Hi Guilbo - good question - yes, the phone still uses the copper.
7:54
Comment From Paul (Heanor)
Will downloading from such as Xbox market place or apple store as examples max out the connection?
7:55
Comment From Kevin
Thanks to Martin, Kerry, and Charles for all your answers to the questions very much appreciated and a credit to BT Kevin
7:55

Hi everyone
Just a reminder that we have our Infinity Expert chat this evening at 7pm. If for any reason you can't make the chat, you can PM me your questions in advance and we'll try to include them. There will also be a replay available of the chat here on the same post after the event.
Thx
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I am a new Mac user, and I love everything about it!!!

Hi to all fellow Mac users,
That's it, I've finally had enough of Bill Gates and his crappy software. I tell you all now, if I ever saw him on the street, I couldn't guarantee I would say anything nice to him, quite the opposite.
I met a friend from a drama club I go to, and after several playful arguments and games deciding what was better; Apple Mac or Microsoft Windows, I think the Apple Mac seemed to take over everything that Windows can do. Ok, an example, I do subtitled videos for the Deaf and Hard of Hearing community... after several months of using Windows Movie Maker (apologies for the foul language) I decided to take my friend up on his offer. After 5 minutes of using Final Cut Pro... I was amazed. 5 simple words sum up my experience of subtitling on a Mac... easy, simple, FUN!, smooth, quick. It was fun to do, a challenge after suffering with another Bill Gates failed program, quicker and easier than I EVER thought it would be, and just to remind you all, that I have been a windows user for 9 years. I loved windows, I thought my Windows PC was my life, the music sounded great, I was happy with virus threats, and pop-ups from everywhere...
I told my kind hearted friend that I have always wanted a laptop, so I could listen to music on the train, whenever I go to visit my folks, I could watch DVD's, videos etc... and he very kindly gave me his old Dell Latitude laptop.. (200MHz, 256MB RAM) It looked like it needed a facelift, and a new battery (the battery charge only lasted 3 minutes on a good day), so it constantly needed to be plugged in. Installed on this laptop was a new piece of Operating System I had never used before. Linux, Ubuntu. My friend told me that it used the UNIX system, and was fairly similar to a Mac. Over the moon, I disappeared never to be seen again, while I figured out how to use this machine. Easy - not bad, fun - ok, however I soon got bored of it. I wanted the Mac... I wanted a mac, REALLY BADLY.
I came into a little bit of money, and now I have bought a second hand iBook G4. I have stopped sleeping with it now... after some strange looks from my girlfriend. (I'm not joking) However, I may have kicked it out of bed, but god I love this thing. No spy-ware... no ad-ware, no pop-ups, no viruses, no 'DLL ****' no goddamned Bill Gates ****-up of a Registry either. I seem to spend more time looking at this, because normally I would be clearing all the goodies that come with Windows... as mentioned above. The mac doesn't have it, it's smooth... even the cat has taken a fancy to it... (keeps sniffing it, it wont be long until he tried to bonk my ethernet port!) Even my grandma could probably use this... and she's 65 something. She doesn't even know how to turn on a computer!
iTunes... iPhoto... iChat... *nods in satisfaction* Open source software, not bad stuff really. The only thing that I have to groan about the Mac is the price of their products... a little on the pricey side, but the one solution to that? Get a better job!
But, what can I say... If you have the same problems with Windows as I have drivelled on about, get a mac... no, get a mac! I will not accept anybody using Windows. Get a mac. I wont repeat myself again, get a mac. Oops.
Many thanks for reading,
Kieran
iBook G4 1.07GHz Mac OS X (10.3.9)

Hi Kieran,
Welcome to Apple Discussions and the world of Mac!
My 'rebirth' happened about 3 years ago after staying up all one night trying to clear the latest virus from my Windoze lappy. I've forgotten what it was called, there were so many. I do remember, though, that it was a juggling act trying to download the patch from M$ before the virus stopped me. Apparently that particular one was designed to do just that. (It blocked the download site, or was designed to overload it or something…?)
I'd vaguely heard/read that Macs were supposed to be immune to such attacks so decided to explore…
At the time PC World (dreadful place!) had a special offer on, what was then the new, eMacs. We went and had a look but 'er indoors hated the look of them, as I did. They had one poor, lonely iMac left, a 17", ( the model now known affectionately as the iLamp, ET or iGloo - see avatar ) which had been returned for, supposedly, one dead pixel. They had it sadly stowed away underneath the main display still in its box with a tatty handwritten 'Manager's Special' ticket on it with successive reductions marked. Cut a long story short, we got it for a stupidly low price, about 40% off list, & we gave it a home.
I had great fun playing with it and after only 10 minutes felt totally at home with its GUI. After another couple of hours of 'playing' I thought it was time to do some serious stuff and try and get some of our files off the Windows 'thing' onto the iMac. I was a total tyro at networking and didn't even know how to begin so everything got burned to CDs on the lappy and put onto the iMac that way, where compatible. (I've still never ventured into the dark arts of Win/Mac networking, I've never had to.) What shook me though was, even after only two hours on the iMac, how 'kiddy' the XP interface seemed, like it was a FisherPrice toy computer compared to the Mac (Jaguar) interface.
The iMac soon had company when my iBook joined the family. ('Er indoors quickly appropriated the iLamp for her eBay business) Now I prefer the iBook, the iMac keyboard seems so clunky after the iBook's. My only regret is that I didn't go for a larger HD when I ordered it. 30GB doesn't go anywhere these days. Yet my first, very own XP machine only had 3.2GB!
From those early days we've never looked back. I've gone out of my way to learn more about Macs mainly through this forum and other online resources, but there's no way I'd consider myself any kind of expert. I shy away from most things 'Terminal' sticking to sudo periodics and the like. Occasionally I have to 'face' a Windows machine, and hate it. Everything just seems so difficult and non-intuitive, but maybe that's because I am out of practice. To be honest, I don't really care. Windows is not something that I have the slightest inclination to re-familiarise myself with.
Would I change back? I think I've answered that!
Enjoy your Mac and visit frequently. 'Here' is an invaluable, free resource that can answer most of your questions via the search box or just browsing. And if you're still stuck anytime someone will always go out of their way to help.
Take care,
Adrian
ps The iMac's still going strong and I never did find that that 'dead pixel'. His loss, my gain!
pps Watch that cat, they love the warmth of laptop keyboards which, of course, increases the longer the cat lies on it until....poof! Overheated iBook and singed cat. Sometime during the last week or so, someone posted about their cat who, when asleep on the keyboard, could mysteriously activate the password to wake it up! I kid you not, have a scroll back.
ppps I used to live very close to Derby; Ilkeston then later, Heanor

Unable to load driver download page.

I was called by my dad who needed some assistance to get a printer installed he bought fresh from a second hand store.
Anyway, I tried getting to the HP download page. The page however remains blank and does not load. I found some similar threads that availability to the driver pages is sometimes inaccesible. I don't want to get ahead of things (like assuming it's the fault of HP), and I also don't want to be a jerk (I love HP seriously)
But I have had very frequent issues in the past with multiple machines on different networks while accessing HP webpages. Either because of extreme long loading times through any hp web service. And in this case unable to access pages completely. Just a reminder that it might be a area of business to improve upon albeit a minor focus point for the people that run this company.
I read similar threads on this board through google searches that the same webpage (driver) page could be accesible through different international domains. I tried the german and spanish ones with the same results.
I tried accessing the driver download page for over 4 hours now.
Maybe it's just a issue with the driver page of my printer type. Especially since it is a older model.
Personally I don't know about safe alternative download methods to get the drivers.
Please post-
1:If you consider the fault to be at my end and how to fix it.
2:If there is any other way to get my hands on the printer software.

Hi:
The problem is on HP's end.
The link is now working.
http://support.hp.com/us-en/product/HP-Deskjet-D2400-Printer-series/2510721/model/2510766/drivers
Yes, I agree with you that there have been too many times in the last year that the support pages are down.
There should be a performance metric that is part of whoever's job it is that is in charge of the webpages (webmaster?), and there should be measurements of accessibility which should be part of the person's performance evaluations.
For example overall: Webpages never go out more than 1% of the time each year, etc.
I have found it quite unacceptible lately, and if this person worked for me, they would be on the carpet.
I was the commanding officer of a USCG LORAN station back in the 1980's
The mission of the station was to provide a radio navigation signal 100% of the time.
Anything short of that, and you better have a darn good reason why the station went off air.
You go off air too many times, how do ships and planes find their position?
I can tell you this, if my station had gone off air as many times as these web pages have been down lately, I would have been relieved of command.
Plain and simple.

How to register the Extended Warranty in Finland

Hello
I recently bought a Toshiba laptop with the extended warranty. When I registered the laptop there was a message that I should send copy of the receipt by e-mail. I accidentaly clicked the message away and forgot what the e-mail address was.
Could not find it on your website so can you give it to me?

Hi Aki
This was just a reminder you can still register your notebook or purchase an additional the extended warranty on the Toshiba pages.
http://eu.computers.toshiba-europe.com/innovation/jsp/vpoWarrantyRegHome.do?service=EU
Warranty extension can be purchased on this EU page:
http://eu.computers.toshiba-europe.com/innovation/services/warranty-extension/

How do I transfer an App store purchase from my MacBook to my iPad-WITHOUT an Internet connection?

I live on a boat in an anchorage. My iPad won't connect to the wifi in the anchorage; my MacBook Pro, with an external radio, will make the connection (sometimes). I want to purchase a couple of apps from the App Store and download them to my computer. I won't be able to connect the iPad to the Internet--ever--but I can of course connect it via USB to the MacBook Pro. Can I
- purchase the apps from the App store
- download the apps to my MacBook Pro
- disconnect the MacBook from the Internet (it costs about $1 per minute for my connection)
- sync the iPad to the MacBook
- transfer the newly purchased apps from the computer to the iPad
Just a reminder--I _can't_ connect the iPad, ever, to the Internet. The signal just won't reach that far. I don't want to take either the computer or the iPad on a (wet) dinghy ride to try to get close enough to the wifi hotspot for the iPad to connect (maybe). Both the iPad and the MacBook Pro are registered to the same ITunes account, but there isn't any way to connect the iPad to iTunes central for their servers to confirm this--only the MacBook Pro can be connected.
I also don't want to erase any info on the iPad--I have waypoints, navigation info, documents, etc., stored in various apps. Do I have to sync first to avoid losing this data? (Hope it's not cloudy tomorrow and those solar panels will be pulling some amps!)
Thanks,
Sue
PS--I have OS 10.6.8 and iTunes 11.0.1 on the MacBook; iOS 6.0.1 on the iPad.

Yes, you should be able to buy/download apps from the iTunes app store on your Mac and then sync them to the iPad - neither the iPad nor the Mac should need to be connected to the internet to sync the apps over to the iPad
If the iPad hasn't been synced to that computer before then you may find this page useful : https://discussions.apple.com/docs/DOC-3141

Win 8.1, Retina MBP, external display, stupid scaling

I've got a Retina MacBook Pro (Late 2013) with a 2880x1800 display, also connected to an external 1920x1080 display, dual-booted into Windows 8.1 with the latest Boot Camp drivers and the most recent nVidia drivers.
In Windows, when I go into the Display control panel and make "Change the size of all items" a little larger, then things look fine on the external display - but the laptop's display shows a teensy tiny taskbar and teensy tiny icons on the desktop.
If I check "Let me choose one scaling level for all my displays", then things look fine on the laptop's display - but the external display's windows and icons are HUGE.
And either way, if I'm not running the laptop's display at Retina resolution - even if I'm running at exactly half resolution, 1440x900 - then the laptop's display is terribly blurry. Makes me want to go back to a pre-Retina laptop.
What are the best Windows settings to have reasonably-sized windows and icons on the Retina display as well as the external display under Windows 8.1?
(Yes, this is just another reminder that I shouldn't bother trying to run Windows on a Mac ... but I thought that handling multiple displays with different pixel densities was supposed to be Windows 8.1's strong suit?)

Good point, but then it's a shame that not only can I not take advantage of the Retina resolution, but then the lower resolution setting makes the Retina display look terribly fuzzy. Even set to exactly half the resolution (2880x1800 -> 1440x900), it looks like WIndows is trying to fuzz everything instead of simply pixel-doubling it.
I understand that's a shortcoming of the nVidia driver. I'll go find the nVidia board to complain...
(I'm extending the desktop, btw, not mirroring.)

ICal Events on iPhone 4S IOS 5 and Lion with iCloud issue.

Last week I tried to create an event on the 4th of May just to remind me of a past particular special event in my life. I created it in Lion on my iMac and after a couple of seconds it vanished. I then tried creating it on my iPhone 4S IOS 5 and the same happened.
Then I tried switching Calendars off in my iCloud settings and did the whole thing once again. By doing so events remained for ever on the device even after I switched back on the Calendars in my iCloud and merged all the events that were on the computer and device.
Still, when I go back and search for the event to see if it's still there and edit it, it once again vanishes.

Does anyone know how to resolve my question (first paragraph in original posting) regarding uneditable calendar items on iPhone (with regards to syncing through iCloud)? Thanks.

Just a Reminder

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