Just got my iPhone 6, i used iCloud backup to get my information on it, everything is on there but i can't make calls or send iMessage. Help?
help! I need to be able to use this before 7 o'clock
I activated two new iPhone 6's today, both times I ended up having to call in to get them activated properly. I was able to restore all my settings from the cloud ok, just could not get them activated automatically. Had to wait on hold a bit, but both times once I got someone on the phone they got them activated quickly with no problems.
Similar Messages
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I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.
OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers -
I just got an iPhone 5s and it won't let me add my hotmail email address to my mail. I can add it under outlook but then it doesn't show me all the emails or folders I have, I have to login in via the we page to view them, too inconvenient... Please help!
Open Mail app and then click on Mailboxes(Left up)>Go down and select your Hotmail acoount and then try Refreshing by pulling down the list.
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I am using Pages app but I can not make folders as instructed in help menu
I am using Pages app but I can not make folders as instructed in help menu
While in Pages looking at the screen with all your documents, touch and hold a document until it starts to jiggle. Then touch a document and drag it on top of another holding it there for a couple of seconds until a folder forms. While things are still jiggling you can click on the folder name and change it. And while still jiggling you can drag more files into the folder, or create another folder.
Much the same as you create folders of apps on your home screen. -
Hello, I bought an iphone from Japan but I can not make calls fom him, his number is 012417004140945. Please help me."
Get SIM from the carrier who sold the iPhone.
Or Get it unlocked from them if they offer unlocking service.
If it is from SoftBank, they don't. -
tryed to restore iphone 5c get an error message theres no info on it anymore and halfway through restore process it gives me an error
The iCloud backups just dont work for me so I use the computer backup intead and works fine. If you can make a computer backup.
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hubby has an iPad with purchased games. I just got a mini and would like to have these same games without having to pay again. We just purchased a new game that downloaded to both. Can I get his existing games on my mini? iCloud activated and wifi was used when we got new game.
Yes, you can get those games on your iPad Mini.
Sign into the iTunes and App Store section of the Settings with the same Apple ID used to buy those games. Then go to the App Store and click "Updates" and then "Purchases" and you should see the games your hubby bought with his device.
Hope that helps! -
I just got an Ipad and I really dont know much about them its a 32gb 4g wi-fi, I use at&t as my server(dsl) and that works fine but I need to download my mcafee which comes with my at&t for free but it wont let me download it says I need more than 6.1.0and I dont know what to do can anyone help, I know someone that has 1 just like mine but she doesnt use a antivirus and doesnt have any trouble but,,, I have a laptop and a desktop and I use mcafee on both,, so any suggestions, I just down know what to do,,, can anyone give me input on what to do, and I also what to know is there anyway I can use my portable device that I got thru at&t that I can buy minutes on, is there an adapter for this ipad that I can use this on,, help I need all I can get,, thanks chrystie
You can not install it.
Only apps from the official Apple App Store can be installed. -
my icloud backup message states it hasn't been backed up in 3 weeks but won't allow me to continue because the ok prompt does not engage
Welcome to the Apple Support Communities
Hold Sleep and Home buttons until the iPad restarts, so you will be able to use the iPad again -
Just got an iphone 5. My music didn't download from my computer. Everything else did. Why?
I did a restore from my computer for the new iphone 5. It gave me everything but my emails & my music. How can I get these?
In order to install iTunes 7, you need OS X 10.6.8 Snow Leopard, or newer. You can call the online Apple store, which in the US is at 800-MY-APPLE and order it.
If you want to upgrade to Lion or Mountain Lion, that would be the next step, however, you don't have to in order to use iTunes 7 and your iPhone 5. -
I can't really remember what I wrote in the heading but I am desperate for help. I have basically got a very expensive iPod. Calls will connect so the call ticker will go round but there isno sound from either side. Also the speakerphone button will be constantly pressed but still no sound. I have restored it many times, sent it back to apple but they could find no fault. I have done everything but with no joy. I just want to make phone calls!!!
Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source) -
I am having problem with iphone 4s, I can not make calls or send text message? Please help.
The problem is presistant. I tried to send the text message but it does not leave the phone, it is only delivered after I turn the phone off and then turn it on again. Only then it gets delivered and even that is only for that moment.
Secondly, I can not send or recieve the calls as well.
Thirdly, after I make a call, the calling screen gets stuck and I can not talk to the current caller or dial to another caller.
Note: I have 'Not" dropped my iphone any where uptil now and I keep it in a pouch to protect it. The problem started recently and before that it worked fine. The problem started when I turned off the phone and after an hour or 2, I turned it on again.
The signals of the service provider is coming perfectly. I haven't found any problem with there service yet.Network unavailable means the phone is detecting and using the SIM, else you would get a NO SIM error.
It means that Sprint does not exist in the Ukraine (obvious), and Sprint does not have any interconnection agreement with a local carrier. Hence, the phone can't talk to anyone, carrier-wise. You need to get a SIM from a local carrier and try again. If it works, you're all set and the phone is indeed unlocked. Else you have been conned and will need to go and complain with whomever sold it to you. -
My iPhone 5 can't make calls or send receive texts after update to iOS 8.0.
sa shortly after I updated my iPhone 5 to iOS 8.0.2, I started noticing that it keeps dropping the connection to AT&T. It keeps switching from LTE to 4G then drops the connection and finally says "searching". It does this continuously. If I make or receive a call, the call disconnects after a few seconds or never connects. Most of my messages say "unable to deliver".
ive tried rebooting. I've tried reset to factory and restore, but nothing fixes it.
basically I now have an iPod Touch at this point.
the wifi works fine, but strangely GPS doesn't work most of the time.
any ideas? I can't downgrade to iOS 7.x since it is no longer signed by AppleThis is a secret plot by Apple to disable the phones of jerks.
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I just got an iphone 4s and went to itunes to get all the stuff that I had on my last phone onto my new phone. I think that I have put all my setting for my old phone onto my new phone. My old phone being a iphone 4. Is there anyway I can get my phone back to how I got it earlier today?
No, no one here can help you, & neither can/will Apple. Only Orange can authorize the unlocking of your phone, & typical of most carriers, they will only do so for customers using the phone on their network.
Either establish service with Orange, then request the phone be unlocked, or sell it to someone that can use it on their network. -
I have an Iphone and my mom just got an Iphone last week, and our stuff on our phones are downloading each others things, so what do I do to make it seperate?
What things?
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