Just had the most awful experience with cleanmymac2. I just had research files "cleaned"?no help from customer support - please advise software to restore files
I just had 3 years of research "cleaned" by cleanmymac2 - due to poor instructions/information. Customer support just told me what software I should buy to restore the files they destroyed. Would appreciate any suggestions on how I might possibly retrieve my files? Thanks
If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
If you do not have a backup, create one now, verify that it is a viable backup of your essential software and files, then erase your Mac completely, reinstall OS X and your essential software. When you reinstall your essential software, you must do so from their original sources, not from a backup that may have been corrupted.
Nothing less than erasing your Mac and rebuilding it from the ground up will undo the effects of having used CleanMyMac, and its developer's instructions for uninstalling it are not completely effective.
I know no other way to recover from having used CMM other than the recommendations above.
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My phone will NOT turn back on after trying to restore it with itunes. It just has the blue music app with an arrow & the usb side of the power cord on it.
Help me please!!Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
The most awful pvr box I have ever had the misfort...
I got BT Vision a few months ago and have, right from the start, been frustrated by the terrible box. I've been using pvrs for many years, my favourite manufacture is Humax, fwiw.
BT box good points:
The padding where it will pad programmes that start one after the other on the same channel - the box will pad either side of both programs.
BT box bad points: - here goes:
Terrible remote reception - point the remote at anything other than the box and it might work - point it directly at the box, and it wont.
Doesn't work well with aftermarket/replacment remotes - I have a Logitech Harmony One remote that has, up until now, worked with every single item I have programmed it to. Not with this box though.
Sluggish remote response - when fast-fowarding through adverts and pressing play to resume, a lottery ensues as to the replay point. It might be 12 seconds after the point when you press play, or 1 minute before you pressed play.
Bad reception? I constantly get messages about poor/low freeview signal via this box, however, the two other pvrs (both dual tuner) and dtv never have any problems with signal - they all report a signal strength and quality of 10/10.
Menu. Who designed the menu? Imagine a list of 10 things. On every other single item I have ever owned, if I'm at the top menu item and I want the bottom menu item, I simply press the 'up' button to scroll from the top directly to the bottom. It's not rocket science, surely? Not on this box. To get to the bottom you have to press 'down' several times - this is made all the more difficult due to the FACT that this box is terrible with remote reception. This is the worst thing about the menu system, but the rest is equally unintuitive. Getting into menu options is incredibly fustrating.
Constant hanging - I'm finding that this box needs more resets than most others I have owned - kind of interrupts your viewing, no?
Sound - the sound stage constantly distorts, calling for a rewind to reset the sound. The box is connected via S/PDIF to my DSPAX640SETII amp that works fine with all the other connected equipment.
Apart from that, it's great. Not.
Comments?Terrible remote reception - You may have a problem with your remote. OR, there is other AV eqpt interfering with the signal (like a light auto sensor on your TV).
Not one of my other 9 items has this problem
Doesn't work well with aftermarket/replacment remotes - No, it doesn't.
No comment
Sluggish remote response - when fast-fowarding through adverts and pressing play to resume, a lottery ensues - you're pressing the FF button too many times. It has 2xFF, 3xFF, 4xFF and then an uncontrollable super 4xFF.
No I am not. I'm fully versed on how multi speed works thankyou very much. Even 4xFF (in your parlance) causes the lottery effect.
Menu. To get to the bottom you have to press 'down' several times - No you don't. Simply press the volume button down to get to the next bottom screen. Or up to go back.
On every single other item I have ever owned, to scroll to the bottom of a selected menu is acchieved by pressing the 'up' key. Every single one.
Let me demonstrate:
You press the menu button and the below appears, with 'play' highlighted:
Play
Settings
Picture
Audio
Info
On every single product I have ever owned or used, to get to 'Info' from 'Play' is done by simply pressing the up key once. On the BT Vision box, you'd have to press 'down' 4 (or in reality, 7or 8) times to get to 'Info' from 'Play'.
Constant hanging - You may have a problem or fault with your box/internet connection.
I have no problem with my internet connection.
Sound - I cannot comment on this. The Vision box only uses Dolby 5.1 surround Sound for On Demand films only. So I do not have my box connected to any external AV eqpt.
Well - it does.
Hope you get all the above resolved.
Me too
Rank - Mostly Harmless. -
Wanted to sync up my new IPhone4, and thought that I should make sure I had the most up to date version of ITunes on my desktop first. Tried to get on site, and got an error message saying; "The folder ITunes is on a locked disk or you do not have write permissions for this folder." Cannot get on ITunes at all now. Help! Thx.
In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac
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I updated my Iphone4 and had the m.calendar app with all of my daily temperatures saved, since the update after even after synching the iphone to itunes I have lost months of tracking I am devastated!! can anyone help get it back
I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.
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I've just found the keyboard shortcut in Garageband for 'copy region' had changed from cmdC to ctrlC. I went to Preferences and clicked Restore Defaults for shortcuts. Now its altC . How can I get it back to the original commands.
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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My 5C has just done the most recent update, yet I can't turn it on without it being plugged into iTunes through a laptop. However, I don't have iTunes on my laptop because it's my school one. Ideas please?
If you are seeing the USB cord and iTunes icons on your screen something has gone wrong with the update. You will have to restore your iPhone. The only way to do this is to connect the phone to your computer that is running iTunes.
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I made the fatal mistake of allowing iCloud to handle my @mac mail account.
I had set this address up with aliases and never had a problem.
Ever since iCloud has been handling it I have had problems.
It seams impossible to claim my account back from iCloud. How can it be achieved or has Apple set a booby trap?iCloud is the successor to MobileMe. MobileMe shuts down forever tomoorrow.
If you only want to use the email portion of your previous MobileMe account you can. You do not have to use all the other features of iCloud, just like you didn't have to use all the other features of MobileMe.
The email account has not really changed at all. Just the server address it comes from.
The sending emails problem you are having, is this on your Mac in Mail, in webmail at iCloud.com or on your iOS device?
When it doesn't succeed in sending, what does it do? Any error message?
What mail server settings are you using in Mail? What version of Mac OS X are you using? -
Awful Experience with Delivery and Installation of Appliances from BBY
I went to the Best But in College Park, MD on 02 March 2015 with the intention of buying an appliance suite (refrigerator, range, and dish washer). A sales associated assisted me promptly upon entering the store, and I let him know what I needed to purchase and that I would need delivery, installation, and haul away for all three items. He stated that the delivery, installation, and haul away was included with the price of all three items, and we scheduled my initial delivery date for 13 March 2015.
The evening before my delivery, 12 March 2015, I got a call from the Geek Squad giving me a three hour window they would be there to deliver and install my items. In going over the order with the representative I asked if the same crew dropping off the appliances would be installing the plumbing for the dishwasher. Contrary to what I was told in the store at the time of purchase, the representative on the phone notified me that a dishwasher installation was not sold to me and the following day the only thing the crew would be doing is dropping off the dishwasher. She then instructed me to call the store to see if there was any adjustments that could be made that would not change my delivery date the following day.
So, I call the store and explain what is going on to the representative in customer service. He instructs me that he cannot add the installation on to the order for the next day because the route has already been made and the warehouse told him its too late to change. So, instead he, in conjunction with his manager, said he can add the dishwasher install for a later date that I was available, but the delivery of the range and the refrigerator would remain for the following date. After about 45 minutes we work through the kinks and he lets me know he will call me back the following day to give me a solidified date and time that the dishwasher can be installed.
So, the following day comes and the time frame for my delivery and installation of the range and refrigerator comes and goes without hearing a word from Best But or the Geek Squad. So, I call customer service and the rep I'm speaking with lets me know that whatever the in-store rep did over the phone the following night put the entire order into reschedule and nothing would be delivered to me that day. Imagine my frustration because I've taken off from work to take possession of appliances that AREN'T GOING TO SHOW UP. Immediately, I hang up with customer service and go into the store where I originally purchased the appliances. I was told it did in fact get pushed into reschedule and my only option was to reschedule the delivery AGAIN. After working with both the rep and the General Manager in-store I was able to get the delivery rescheduled for 23 March 2015 with the dishwasher installation added to the order for free since it was an error caused by a Best Buy employee.
On 21 March 2015, I got the calls from the automated system giving me my three hour window the installers would be there on the 23rd of March to install my items. On 23 March 2015, the crew with the refrigerator and the range showed up first. They asked me to come to the truck upon arrival because there was some issue with the refrigerator and they wanted me to see it before they unloaded it and brought it up to my home. The refrigerator of course shows up badly dented on the door, so I refuse it because I haven't gone through all of this to take possession of a damaged product. The delivery man let me know that if I did take possession of it, they would offer me some discounts because it was damaged. I said no thanks and he called customer service for me to speak with a woman at the warehouse about the damaged product. The woman at the warehouse said she was going to check their inventory and call me back within a few moments to reschedule a new unit to be sent out. They install the range without an issue. Next, the dishwasher team shows up and that goes off without a hitch. Of course, I didn't hear back from anyone at the warehouse at all that evening to reschedule the delivery of a new refrigerator.
All in all, this has been a HORRIBLE experience with Best Buy. As a loyal Elite Status Rewards Zone customer and a former employee of the Best Buy in College Park, MD, I can say after this appliance experience, Best But has lost a lifelong customer. The level of customer service I received was sub-par and their attempts to correct an issue that started with their employee giving me improper information about installation being included in the price of all the appliances made the situation worse. I ended up returning the refrigerator because I refuse to wait any longer or go through anymore drama in order to take possession of something I paid for twenty days ago and can't receive because of Best Buy's inability to get their act together. I ended up purchasing a refrigerator from Sears immediately after cancelling my order for the one from Best Buy and it was delivered next day and damage free.Hello canbro34,
The purchase and delivery of new appliances should be exciting and fun and not result in the kinds of tribulations that you describe. Our representatives should ensure that you have everything you need for a successful delivery and installation and I was surprised to read that the did not. I apologize for your having to cope with this frustrating experience.
I was gratified to read that the store's general manager was able to work with you to help assuage some of the problems that were created. It was regrettable that the refrigerator arrived damaged, but I was happy to hear that the delivery and installation of the other appliances went smoothly.
Although I understand your reasons, I was dismayed to read that you elected to purchase your refrigerator from a competitor and that this experience may influence your future shopping destination. It is my hope that you will give Best Buy another chance one day soon.
Please know that I am sincerely grateful that you took the time to share your experience with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview -
I just purchased the Mac Mini Server with the intention of replacing Lion Server with Lion for the first hard drive while installing Windows 7 thru Bootcamp on the second hard drive. Is it possible for me to do this? Thanks.
I would use Parallels or VMWare and use the second drive to hold the virtual machine. That way the VM only uses the space that it needs and you can still use the remainder of the drive for other things, not to mention that you would not need to reboot to run windows.
Also Time Machine does not back up a boot camp partition. -
I have just brought a preowned iPad mini which had the prev persons apple Id details still in, I have my own I'd from my iPad I want to use. how do I change the prev persons details to enable me to use my details
You should configure the ipad to factory settings and set up as 'new'
settings/general/reset/erase all content and settings -
I just installed the most recent update. Now Firefox tries to start and then locks up.
I just installed the most recent update. Firefox starts to load and then locks up. Cannot get homepage to load or go to any other websites.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
See also http://kb.mozillazine.org/Browser_will_not_start_up -
TA24260 My XP PC system stopped loading the iStore. I just get the store header screen with bl
My XP PC system stopped loading the iStore. I just get the store header screen with blank screen. The firewall settings are correct. I can access the store on the iPad. Any ideas? Thanks, Miki
Attached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
created by durin in Audition CS5.5, CS6 & CC - View the full discussion
DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
Sent from Windows Mail
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