Just installed a new PC, Windows7 64-bit. I regularly use a site (for work) that requires Silverlight. Silverlight version up to date. Any ideas?

Creating floorplan on Metropix site, which I have been doing for years on old PC/ Windows XP Pro.
Screen locks for minute or so, then "Silverlight crashed" message appears.

Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

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    Incident Identifier:BA9C4326-3703-4647-828A-D1176383466C
    CrashReporter Key:   b23759c2ac947e579293f58cf4946134851104a2
    Hardware Model:      iPhone3,1
    Process:         Europe [405]
    Path:           /var/mobile/Applications/92141794-C29F-4BAF-BF1C-DE27A94D4A78/Europe.app/Europe
    Identifier:      Europe
    Version:         ??? (???)
    Code Type:       ARM (Native)
    Parent Process:  launchd [1]
    Date/Time:       2011-05-12 13:36:14.804 +0200
    OS Version:      iPhone OS 4.3.3 (8J2)
    Report Version:  104
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes:KERN_PROTECTION_FAILURE at 0x00000000
    Crashed Thread:  0
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    Thread 0 Crashed:
    0   libsystem_c.dylib                0x35e273a80x35dd6000 + 332712
    1   libsystem_c.dylib                0x35e274760x35dd6000 + 332918
    2   Europe                           0x00019918 0x1000 + 100632
    3   Europe                           0x00019e2c 0x1000 + 101932
    4   Europe                           0x0001a05c 0x1000 + 102492
    5   Europe                           0x000186c0 0x1000 + 95936
    6   Europe                           0x000175c4 0x1000 + 91588
    7   Foundation                       0x349db6ce 0x34956000 + 546510
    8   CoreFoundation                   0x310faa40 0x31085000 + 481856
    9   CoreFoundation                   0x310fcec4 0x31085000 + 491204
    10  CoreFoundation                   0x310fd83e 0x31085000 + 493630
    11  CoreFoundation                   0x3108debc 0x31085000 + 36540
    12  CoreFoundation                   0x3108ddc4 0x31085000 + 36292
    13  GraphicsServices                 0x30a0c4180x30a08000 + 17432
    14  GraphicsServices                 0x30a0c4c40x30a08000 + 17604
    15  UIKit                            0x311b3d62 0x31185000 + 191842
    16  UIKit                            0x311b1800 0x31185000 + 182272
    17  Europe                           0x000169b8 0x1000 + 88504
    18  Europe                           0x00016934 0x1000 + 88372
    Thread 1:
    0   libsystem_kernel.dylib           0x35d333ec0x35d21000 + 74732
    1   libsystem_c.dylib                0x35e0a6d80x35dd6000 + 214744
    2   libsystem_c.dylib                0x35e0abbc0x35dd6000 + 215996
    Thread 2 name:  Dispatch queue: com.apple.libdispatch-manager
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    0   libsystem_kernel.dylib           0x35d33fbc 0x35d21000 + 77756
    1   libdispatch.dylib                0x35a040320x359fe000 + 24626
    2   libdispatch.dylib                0x35a0503a0x359fe000 + 28730
    3   libdispatch.dylib                0x35a045ea0x359fe000 + 26090
    4   libsystem_c.dylib                0x35e0a58a0x35dd6000 + 214410
    5   libsystem_c.dylib                0x35e0abbc0x35dd6000 + 215996
    Thread 3 name:  WebThread
    Thread 3:
    0   libsystem_kernel.dylib           0x35d30c000x35d21000 + 64512
    1   libsystem_kernel.dylib           0x35d307580x35d21000 + 63320
    2   CoreFoundation                   0x310fb2b8 0x31085000 + 484024
    3   CoreFoundation                   0x310fd562 0x31085000 + 492898
    4   CoreFoundation                   0x3108debc 0x31085000 + 36540
    5   CoreFoundation                   0x3108ddc4 0x31085000 + 36292
    6   WebCore                          0x366f627e 0x366f0000 + 25214
    7   libsystem_c.dylib                0x35e0930a0x35dd6000 + 209674
    8   libsystem_c.dylib                0x35e0abb40x35dd6000 + 215988
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        r4: 0x00000000    r5: 0x0085f758      r6: 0x0085f758      r7: 0x2fdfe8f8
        r8: 0x3f4cc8d0    r9: 0x0000008a     r10: 0x00ba9d70     r11: 0x00ba9e20
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    Binary Images:
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    0x2fe00000 - 0x2fe25fff  dyld armv7 <bb9bfc7d242331d29a79adf7ef7aaa18> /usr/lib/dyld
    0x307a8000 - 0x307d1fff  MobileCoreServices armv7  <57fef84bdc17301d8bf53ba0fb967fe6>/System/Library/Frameworks/MobileCoreServices .framework/MobileCoreServices
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    0x3080a000 - 0x3080bfff  libsystem_network.dylib armv7  <39bf0f48bd8539169a77f8f61cdcd4c9>/usr/lib/system/libsystem_network.dylib
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    0x308fc000 - 0x3091cfff  MobileSync armv7  <4df400c4559435889eccd88db77a110c>/System/Library/PrivateFrameworks/MobileSync. framework/MobileSync
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    0x30b76000 - 0x30c90fff  libicucore.A.dylib armv7  <bada0c2725bb31a483d5adf9aaf1f8df>/usr/lib/libicucore.A.dylib
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    0x30e39000 - 0x30e40fff  libMobileGestalt.dylib armv7  <55f29184efcc3046bb833dd72a4487e1>/usr/lib/libMobileGestalt.dylib
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    0x30fd2000 - 0x31020fff  CoreMotion armv7  <58c353bb7e33361f881da07c72f4cdfb>/System/Library/Frameworks/CoreMotion.framewo rk/CoreMotion
    0x31085000 - 0x3116afff  CoreFoundation armv7  <a8444f997111304c9571b3ff974b769c>/System/Library/Frameworks/CoreFoundation.fra mework/CoreFoundation
    0x3116b000 - 0x3117afff  MobileDeviceLink armv7  <563a09bcdb2f32369b1e22f53f58273a>/System/Library/PrivateFrameworks/MobileDevic eLink.framework/MobileDeviceLink
    0x31185000 - 0x31512fff  UIKit armv7 <c271b78464d93cb7bf28c6e49df293ba>/System/Library/Frameworks/UIKit.framework/UI Kit
    0x31533000 - 0x31620fff  libiconv.2.dylib armv7  <f4146ce07e3031ea8a81fa5516fd77d0>/usr/lib/libiconv.2.dylib
    0x31621000 - 0x31622fff  libremovefile.dylib armv7  <e8858a499d663e6a9e3c188521273cc1>/usr/lib/system/libremovefile.dylib
    0x31623000 - 0x3162dfff  AccountSettings armv7  <d083fb384dc7311eb6766b9b2d2dd9c8>/System/Library/PrivateFrameworks/AccountSett ings.framework/AccountSettings
    0x31633000 - 0x3163cfff  CoreVideo armv7  <ea847e6dba2d36b1826b255c73b39539>/System/Library/Frameworks/CoreVideo.framewor k/CoreVideo
    0x3163d000 - 0x31670fff  StoreServices armv7  <d526715648f435c3aac4c42953e76d20>/System/Library/PrivateFrameworks/StoreServic es.framework/StoreServices
    0x3168d000 - 0x3168ffff  libAccessibility.dylib armv7  <d55f1553d14831a2a5435ae27ef75ef4>/usr/lib/libAccessibility.dylib
    0x31690000 - 0x316e1fff  libsqlite3.dylib armv7  <8a41cc6a6d9332308bc415d27577fd24>/usr/lib/libsqlite3.dylib
    0x316fb000 - 0x31702fff  libbz2.1.0.dylib armv7  <0a082e1d475432959ba93aa3dbf7fb31>/usr/lib/libbz2.1.0.dylib
    0x31703000 - 0x31746fff  ManagedConfiguration armv7  <f790c26852cb3cf298abe56bc9a3940b>/System/Library/PrivateFrameworks/ManagedConf iguration.framework/ManagedConfiguration
    0x31747000 - 0x3174cfff  liblaunch.dylib armv7  <f5ccc8234aea3ebd9a88bd37f0fa23ae>/usr/lib/system/liblaunch.dylib
    0x3177c000 - 0x31782fff  StoreKit armv7  <0deee3e11c7632aab98ab3c026d41e41>/System/Library/Frameworks/StoreKit.framework /StoreKit
    0x31787000 - 0x31792fff  libz.1.dylib armv7  <ac706bee36593dc683fd5a96a389d72e>/usr/lib/libz.1.dylib
    0x31793000 - 0x318dffff  MediaToolbox armv7  <482b13059e8a329fa5d832baede25103>/System/Library/PrivateFrameworks/MediaToolbo x.framework/MediaToolbox
    0x31903000 - 0x31903fff  libdnsinfo.dylib armv7  <21415179ffa03f949fa8cc851c6c31c7>/usr/lib/system/libdnsinfo.dylib
    0x31904000 - 0x31905fff  libsystem_blocks.dylib armv7  <ccc041df3de73eafb7a59e74cdb1702b>/usr/lib/system/libsystem_blocks.dylib
    0x31906000 - 0x31926fff  PrintKit armv7  <e5a01ca9083a36afacc08611a398e2ad>/System/Library/PrivateFrameworks/PrintKit.fr amework/PrintKit
    0x31933000 - 0x31975fff  CoreAudio armv7  <c972fd5f8e89333ca680b9a33587f896>/System/Library/Frameworks/CoreAudio.framewor k/CoreAudio
    0x319db000 - 0x31ceefff  GeoServices armv7  <88616f3deada3bb495fc15e3ba58dc83>/System/Library/PrivateFrameworks/GeoServices .framework/GeoServices
    0x31cef000 - 0x31e01fff  MediaPlayer armv7  <da848c0745a637af81d7edd962a09324> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
    0x31f00000 - 0x31f40fff  CoreMedia armv7  <8e0570582ba535bfa74f1f00eef64376>/System/Library/Frameworks/CoreMedia.framewor k/CoreMedia
    0x31f48000 - 0x31f80fff  IOKit armv7 <80ae313ad69d3363935c88e51a11862d>/System/Library/Frameworks/IOKit.framework/Ve rsions/A/IOKit
    0x31fa0000 - 0x31fc0fff  AppleAccount armv7  <4e0ac5cf93b338ab8c5f34ba3c5e2ee4>/System/Library/PrivateFrameworks/AppleAccoun t.framework/AppleAccount
    0x31fc1000 - 0x31ffdfff  libGLImage.dylib armv7  <9d97699e44ee3651ba4ac37e5adec35b>/System/Library/Frameworks/OpenGLES.framework /libGLImage.dylib
    0x33bc3000 - 0x33bc8fff  MobileKeyBag armv7  <8c35c090bc373cb181fc26b961b8dba5>/System/Library/PrivateFrameworks/MobileKeyBa g.framework/MobileKeyBag
    0x33bc9000 - 0x33bd2fff  MobileWiFi armv7  <03d98d5cf6383695aa7d8a88da52f410>/System/Library/PrivateFrameworks/MobileWiFi. framework/MobileWiFi
    0x33c13000 - 0x33c16fff  MediaRemote armv7  <0804293b2774359189f3a67e2c81558d>/System/Library/PrivateFrameworks/MediaRemote .framework/MediaRemote
    0x33c17000 - 0x33c40fff  ContentIndex armv7  <ecd71782cd833360872b943ecc65d203>/System/Library/PrivateFrameworks/ContentInde x.framework/ContentIndex
    0x33cdc000 - 0x33cdffff  ApplePushService armv7  <015c68c15621348db9f6a012499170e1>/System/Library/PrivateFrameworks/ApplePushSe rvice.framework/ApplePushService
    0x33ce0000 - 0x33d26fff  CoreTelephony armv7  <af7d1e770e5a3ffd8834a57fb5d40557>/System/Library/Frameworks/CoreTelephony.fram ework/CoreTelephony
    0x33d27000 - 0x33d33fff  SpringBoardServices armv7  <c68262667ac8397a949ce4e92dfec7db>/System/Library/PrivateFrameworks/SpringBoard Services.framework/SpringBoardServices
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    0x33f30000 - 0x33f5bfff  IMFoundation armv7  <f1f21bedbf2e3ea38f692abef0005d76>/System/Library/PrivateFrameworks/IMCore.fram ework/Frameworks/IMFoundation.framework/IMFoundation
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    0x34c3a000 - 0x34cfefff  libobjc.A.dylib armv7  <6b51e76fde9f381bb7b3bc5badbfee3a>/usr/lib/libobjc.A.dylib
    0x34ee4000 - 0x34f17fff  AppSupport armv7  <0217468bd9f839229a47910b7816b3d5>/System/Library/PrivateFrameworks/AppSupport. framework/AppSupport
    0x34f18000 - 0x34f1ffff  AggregateDictionary armv7  <ab9777b39e8e3026ad64dc90323cad7e>/System/Library/PrivateFrameworks/AggregateDi ctionary.framework/AggregateDictionary
    0x34f20000 - 0x34f21fff  DataMigration armv7  <42e9e87a4e0735c3837e27d4f2adcf55>/System/Library/PrivateFrameworks/DataMigrati on.framework/DataMigration
    0x34f22000 - 0x35043fff  CoreGraphics armv7  <65f6c8701b563542820a26b0dfc4f6a4>/System/Library/Frameworks/CoreGraphics.frame work/CoreGraphics
    0x35084000 - 0x35371fff  libLAPACK.dylib armv7  <b855d60dac01310495453bddfd004f0d>/System/Library/Frameworks/Accelerate.framewo rk/Frameworks/vecLib.framework/libLAPACK.dylib
    0x3539d000 - 0x353d2fff  AddressBook armv7  <3f2071a77bc134cd82065eef90d4082f>/System/Library/Frameworks/AddressBook.framew ork/AddressBook
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    0x355cd000 - 0x35721fff  AudioToolbox armv7  <6619c8c13f8d328e923e797fa8d0df23>/System/Library/Frameworks/AudioToolbox.frame work/AudioToolbox
    0x35722000 - 0x35788fff  EventKitUI armv7  <b3b568df80863f2e9374054bab335bf3>/System/Library/Frameworks/EventKitUI.framewo rk/EventKitUI
    0x35789000 - 0x357adfff  MediaControl armv7  <1cfc7d79f554357ab59eb69f9efebf07>/System/Library/PrivateFrameworks/MediaContro l.framework/MediaControl
    0x357ae000 - 0x357b0fff  MailServices armv7  <74ae0145ef713c6d91fd8f68885b0a61>/System/Library/PrivateFrameworks/MailService s.framework/MailServices
    0x357c2000 - 0x357c3fff  CoreSurface armv7  <7b83cd757da73e6e826693c29296d3fa>/System/Library/PrivateFrameworks/CoreSurface .framework/CoreSurface
    0x357c8000 - 0x35871fff  libxml2.2.dylib armv7  <5538d3f2c7d83b88b06168488fe6326b>/usr/lib/libxml2.2.dylib
    0x3589c000 - 0x358a1fff  libsystem_dnssd.dylib armv7  <c7cfe523e2d73521abc01587313ef730>/usr/lib/system/libsystem_dnssd.dylib
    0x3598f000 - 0x359acfff  libsystem_info.dylib armv7  <48016be86e3f3cd9aeee1c6590e1ac6f>/usr/lib/system/libsystem_info.dylib
    0x359ad000 - 0x359b7fff  ExternalAccessory armv7  <eebb4bdbbefb37419b884ffa011e1dc5>/System/Library/Frameworks/ExternalAccessory. framework/ExternalAccessory
    0x359e6000 - 0x359f8fff  PersistentConnection armv7  <659ea9d5b13d3fefb37acff09016a69c>/System/Library/PrivateFrameworks/PersistentC onnection.framework/PersistentConnection
    0x359f9000 - 0x359fdfff  libcache.dylib armv7  <d2f7fd2a352b3cd59c564be34b53cf80>/usr/lib/system/libcache.dylib
    0x359fe000 - 0x35a0bfff  libdispatch.dylib armv7  <9a0511ad5ebc3db898f1f49ed1a73d34> /usr/lib/system/libdispatch.dylib
    0x35a3c000 - 0x35a7bfff  libSystem.B.dylib armv7  <33dcf9a403ae3fd5971d6030ada2fcab>/usr/lib/libSystem.B.dylib
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    0x35d1d000 - 0x35d20fff  CaptiveNetwork armv7  <fc834fd33a18341ea7506587ad895703>/System/Library/PrivateFrameworks/CaptiveNetw ork.framework/CaptiveNetwork
    0x35d21000 - 0x35d38fff  libsystem_kernel.dylib armv7  <a06ec84e53bf32098b63c0caebdb45b6>/usr/lib/system/libsystem_kernel.dylib
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    Hi Jjjames,
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    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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