Just installed os x maverick and updated my version of pages now when I try to open a document stored in pages format from old version get message "The Application "pages" can't be opened -1712 What is wrong?
Just updated to new version of pages. Now can not open stored documents created under al pages. Get message "the application pages can' be opened -1712" hat do I do?
Apple released Pages 5.0 to run on Maverics only. They completely rewrote the program for Maverics and 64 bit compatibility. They failed to explain that this version is missing much of the previous version's capability and that it cannot read older Pages files. When they install it they leave the older Pages 4.3 in place because it is the only way to read the older Pages files and upgrade them to a level that can be read by Pages 5!
If you still have Pages 4.3 on your computer it will tell you what to do. If you do not then go into your backups and retrieve it.
Because of the deficiences of Pages 5 I have removed it from my Mac and gone back to working with Pages 4.3. I have also removed Pages 2 from my iPad and found Pages 1.7 in the Time Machinew backups and brought it forward and droped it onto the iTunes icon to restore it and then synced the iPad to get the Pages 1.7 running again - it is compatible with Pages 4.3 on the Mac so all is back to normal for me.
Apple say that they will fix many of the deficiences in Pages 5 in the next six months. I suggest you wait until then and keep an eye on these communities beforte considering the "upgrade".
Incedentaly Pages 5.0 writes files that cannot be read by anything else including Pages 4.3 - better hope no one sends you one! It does not save RTF either - what where they thinking!
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Reboot and try again.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
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Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
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Test while in safe mode. Same problem(s)?
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thank you, MaryHello maryfromkailua,
Unresponsive apps can be frustrating. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning app issues:
OS X Mavericks: If an app freezes or quits unexpectedly
There are several solutions to try.
If the app is frozen, force quit the app. Press Option-Command (⌘)-Esc, select the app, then click Force Quit.When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac.Methods for starting up your Mac
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.Keep your Mac up to date
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
Restart your Mac in safe mode.Start up in safe mode
Use Disk Utility to repair your computer’s internal disk.
Thank you for contributing to Apple Support Communities.
Cheers,
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application/x-java-applet;version=1.2.2 Java applet
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application/x-java-vm-npruntime Java applet
application/x-java-applet;version=1.2 Java applet
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video/x-msvideo Video For Windows avi,vfw
audio/mp3 MP3 audio mp3,swa
audio/mpeg3 MP3 audio mp3,swa
video/3gpp2 3GPP2 media 3g2,3gp2
audio/x-caf CAF audio caf
audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
video/quicktime QuickTime Movie mov,qt,mqv
audio/x-mpeg3 MP3 audio mp3,swa
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video/msvideo Video For Windows avi,vfw
audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/vnd.qcelp QUALCOMM PureVoice audio qcp
audio/x-mp3 MP3 audio mp3,swa
application/x-rtsp RTSP stream descriptor rtsp,rts
audio/amr AMR audio AMR
video/sd-video SD video sdv
audio/aiff AIFF audio aiff,aif,aifc,cdda
video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
audio/3gpp2 3GPP2 media 3g2,3gp2
audio/aac AAC audio aac,adts
audio/x-m4b AAC audio book m4b
audio/x-m4p AAC audio m4p
audio/x-gsm GSM audio gsm
application/x-mpeg AMC media amc
audio/x-aac AAC audio aac,adts
audio/basic uLaw/AU audio au,snd,ulw
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audio/3gpp 3GPP media 3gp,3gpp
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State: Enabled
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MIME Type Description Suffixes
application/apple-default-browser Provides information about the default web browser
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Microsoft Office for Mac SharePoint Browser Plug-in
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application/x-sharepoint Microsoft Office for Mac SharePoint Browser Plug-in
application/x-sharepoint-protocolhandler Microsoft Office for Mac Protocol Handler
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application/x-shockwave-flash Shockwave Flash swf
application/futuresplash FutureSplash Player spl
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Version: 1.0
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application/webx-gpc-plugin64 gpc
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