Just purchased a second hand iPad 3 in Bangkok which requires set up, but asks me for iCloud password from previous owner which I cannot obtain. Does anyone know how to activate

Cannot activate iPad 3 I recently purchased second
hand. I need to have previous owners iCloud details, which I cannot get. Does anyone know if iPad can be activated?

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

Similar Messages

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My mini iPad is not adjusting automatically to the way i hold it - ie. not spinning round when i turn from landscape to portrait or vice versa - does anyone know how to fix this?

my mini iPad is not adjusting automatically to the way i hold it - ie. not spinning round when i turn from landscape to portrait or vice versa - does anyone know how to fix this?

Understanding the side switch
http://support.apple.com/kb/ht4085

I just updated my iphone 5 to ios 7 and updated my itunes...now my iphone is not showing up in itunes devices. Does anyone know how to fix this?

I just updated my iphone 5 to ios 7 and updated itunes as well...now my iphone is now showing up in itunes devices. Does anyone know how to fix this problem?

Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

Hi All, i have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion

Hi All,
I have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion how can i change the itunes password or the account settings.
Thanks & Regards
Ayub

Restore the iphone as new.
iPhone User Guide (For iOS 5.1 Software)

I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?

Hi
I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?
Thanks a lot

charger: http://store.apple.com/us/product/MD836LL/A/apple-12w-usb-power-adapter?fnode=3c
cable: http://store.apple.com/us/product/MA591G/B/apple-30-pin-to-usb-cable?fnode=3a

I have been watching videos from my ipad via ATV2 with no problems. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it

Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I have just purchased a new iMac OS Xlion version 10.7.3 and I'd like to install Windows. I have a disc for XP but the Boot Camp Assistant manual only refers to Windows 7. Please does anyone know if it will it work with XP.?

I have just purchased a new iMac OS Xlion version 10.7.3 and I'd like to install Windows. I have a disc for XP but the Boot Camp Assistant manual only refers to Windows 7. Please does anyone know if it will it work with XP.?

Get a Virtual Macine software program, Parallels, VMware Fusion or VirtualBox, and install XP in a virtual machine.
You can't install XP in a Boot Camp Partition with Lion or Mt Lion, only Win 7.

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

I updated to Itunes 11.1 on Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problam & does anyone know how to fix it?

I updated to itunes 11.1 in Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problem & does anyone know how to fix it?
I have restarted my computer, turned my devices off & then on again & reinstalled itunes & none of this has helped.

I have the same problem. Emailed apple--no help

I just installed ios7 on my iPhone 4s. It seems to be working fine but all of the apps I had previously installed are gone. They show up in my app store as purchased, but the shortcuts are gone. Does anyone know how to get the shortcuts back? Thanks!

I just installed ios7 on my iPhone 4s. It seems to be working fine but all of the apps I had previously installed are gone. They show up in my app store as purchased, but the shortcuts are gone. Does anyone know how to get the shortcuts back? Thanks!

I updated via my iPhone 4s. The apps were on my iPhone 4s. That's all the information that I have. The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc. But all of the apps I had installed over the past year are no longer showing up as shortcuts. No facebook, no twitter, no espn, etc. They are all still listed in my app store as purchased, but the shortcuts and my folders are gone. Thanks.

Hi! I've just purchased a new iPhone 5s but whenever I text people with iPhones it's always sent from my iCloud account. This means that my email show instead of my name/number which is really frustrating! Does anyone know how to stop this?

Hi! I've just purchased an iPhone 5S but whenever I text people with iPhones it sends from my iCloud account. This means that my email comes up for other people not my name/number which is really frustrating! Does anyone know how to stop this?

Go into Settings>Messages>Send and Receive> Is your phone number checked there? If you do not want your email used, then tap on them and remove the checkmark. If there is no checkmark by your phone number, then turn iMessage off, perform a reset on the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Turn iMessage on. When it activates, check your settings again under Send and Receive and make sure the number is checked and the emails are not.

I have an original iPad and downloaded the new operating system. Now' I cannot write on my Contacts or Calendar apps, and my Pages app (purchased) has lost the ability to use the bold, underline, and italics functions. Does anyone know how to fix these

I have an original iPad and downloaded the new operating system. Now, I cannot add to my contacts or calendar apps, and Pages ( which I purchased) is not allowing me to use the bold, underline, and italics functions. Does anyone know how to solve this problem?

No, it stays with the current OS (iOS5 in this case) - Apple doesn't allow downgrading iOS
If you are syncing to a desktop, you shoudln't lose anything. If you aren't syncing, then that's the first thing you should do, to protect contacts etc.
the other thing is, when the iPad is connected to iTunes, right-click its name in the Devices list and choose Back Up.
That way, when yoiu do the restore, everything should come back as was.

HT4009 Does anyone know how to get a refund for an iPad app purchase?

Does anyone know how to get a refund for an iPad app purchase?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I have just connected my computer to my iPad to import photos to my iPad and have imported the wrong ones and wish to delete them. Does anyone know how I do this please. I am a novice at this as I have ony just acquired my iPad,

I have just connected my computer to my iPad to import photos to my iPad and have imported the wrong ones and wish to delete them. Does anyone know how I do this please. I am a novice at this as I have ony just acquired my iPad,

Photos that were synced from your computer using iTunes can only be deleted by de-selecting them from the folder from where they were synced - and then re-syncing.
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Photos Tab on the right.
Uncheck all of the albums that you want to remove under the Sync Photos From heading
Click on Apply in the lower right corner of iTunes
If you are using iTunes 11 and you can't see the sidebar go to View>Show Sidebar from the menu at the top.

Just purchased a second hand iPad 3 in Bangkok which requires set up, but asks me for iCloud password from previous owner which I cannot obtain. Does anyone know how to activate

Similar Messages

Maybe you are looking for