Just received my upgrade to CS6 Production Premium from CS5 Design Premium

Just received my upgrade to CS6 Production Premium from CS5 Design Premium and it states I do not have a qualifying product for the upgrade. How can I fix this problem?

You probably ordered the wrong upgrade package. get in touch with support.
Mylenium

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Upgrading to CS6 Design and Web Premium from CS4 Design Premium Install Failure

I am trying to upgrade to CS6 Design and Web Premium from CS4 Design Premium on Win 7 (32bit). I am nistalling from the DVD which was purchased from the Adobe Store. The box says it is for Upgrading from 4 or 3x. I am entering the CS6 serial number and it is able to validate it. When it goes into the Preparing to Install mode the status bar never changes and after what seems like a very long time the Installation failed message is displayed. I ran the Adobe Support advisor and followed the link to the page that tells you how to resolve the issues and chose to go into the registry and look for "In Progess". There was no "In Progress". I have the serial numbers for CS4 and CS6 so they should be valid given that both were purchased through the Adobe Store. I am very frustrated!!!!!!!!!
Installation Status:
Installation failed:
Adobe Advisor Results:
Regestry:

I downloaded and installed the Application manager and re-started the installation. This time it got to installiing the applications and after 3 hours it was only 55% completed and showing that it was installing Acrobat and had 2 hours to go. It seemed to be stuck so I cancelled the install.

Where can I download an upgrade from CS5 Design Premium to CS6 Design Premium?

I am frustrated with the site - cannot find a way to upgrade to CS6 from CS5.

Hi there,
You can download Design & Web Premium CS6 from the below link:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium&loc=en_us
Once you download and install, you need to use CS6 serial number in the first screen and click next. On the next screen when it says "Previous qualifying version not available", please select CS5 Design Premium from the drop down list and enter your CS5 serial number and click next. It should then activate without any issues.
Regards,
Jairaj

Can I upsell (migrate) from CS5 Design Premium to CS5.5 Production Premium WITHOUT losing InDesign?

I currently own and am a registered user of Adobe CS5 Design Premium. I want to migrate to (and add to what I have already purchased) CS 5.5 Production Premium. I have been told by an Adobe salesperson that if I purchase Production Premium 5.5, I will lose apps. I have purchased in Design Premium that are not also in Production Premium. Can this be true? I hope not. Adding to what I have would force me to throw away apps. that I need and use. Please confirm or deny this awful marketing nonsense.

You won't be forced to throw away anything! The Production Premium suite doesn't contain all the applications of Design Premium. Thus some of the Design Premium applications will not be "upgraded" to their CS5.5 versions when you install Production Premium. If you don't uninstall Design Premium, the CS5 version of those applications will continue to be available on your system.
- Dov

CS4 Web Premium to CS5 Design Premium??

Hello there!
I have a question regarding upgrades to these two creative suites. First of all, is this possible? I found in some forums that you can upgrade to whatever type of CS you wanted (Design Pre, Design Standard, Web Pre, etc). I have CS4 Web Premium and would like to upgrade to CS5 Design Premium. However, I purchased InDesign CS4 on it's own. Now, if I choose CS5 Design Premium, will this upgrade my standalone InDesign app as well?
Any help would be greatly appreciated.
Thanks!!

You can no longer buy CS5 products other than used licenses from other people, so what's the point at all? If someone sells you CS5, it will be a full license one way or the other - a complete package or the person's own upgrade including all previous qualifying version, which makes this a moot discussion. Likewise, your standalone ID is irrelevant in such considerations. Switching to another suite does exactly that - you get all programs that are part of the suite, regardless of what you had before, but at the same time may are stuck with the older versions of the programs in the previous suite.
Mylenium

Will it be possible to upgrade from CS5 Design Premium to PS CS6 only?

Hi!
I do own CS4/5 Design Premium and would like to know if it would be possible to get PS CS6 as upgrade from my versions. Or can I only upgrade to Suites?
Thanks,
Sven

You cannot buy an upgrade from a suite version to get just Photoshop CS6.
You might consider, however, buying a subscription to Photoshop 6 or the CS6 and the Creative Cloud (separately).
It will be easier to view your options after the official announcement of CS6 which is to happen on Monday, April 23.
http://www.adobe.com/special/cs6/launch-event-desktop.html

Multiple problems installing upgrade from CS5 Design Prem. to CS6 Design Prem.

I had started a thread a few days ago regarding problems that I was having while installing my upgrade from CS5 Design Premium to CS6 Design Premium. Everything seemed to install fine with the exception of Acrobat X Pro. http://forums.adobe.com/message/4716847#4716847
I thought that I had resolved the issue through tech support, but apparently not. First of all, they had me install the trial version of Acrobat X which actually let me install with no errors. A couple of days passed and Acrobat asked if I would like to continue my trial or enter a serial number. I tried to use my serial that came with my upgrade but it rejected it, so I opted to continue the trial. Then earlier today as I was working in InDesign, upon launching I got a script error message.
Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts CS6\Flash\Flash-12.0.jsx
Line 153: if( app.name = = flashAppname && (module.name = = 'DefaultScript' II module.name = = 'Flash'))
Cannot open resource file.
After clicking OK it seemed to open InDesign fine and I was able to open files and go about working. While working I noticed that I had no effects in the dropdown menu under 'Object'. Tried the shortcut for them and nothing happened. I have yet to try to open any files containing effects (drop shadow or something) but am guessing that they will not work. My next course of action was to try to Uninstall and Re-Install. I removed CS6 and Acrobat X Pro from my computer and ran the Creative Suite Cleaner program. Then instead of installing the upgrade from the DVD, I decided to download the program from the Adobe LWS and give that a go thinking that maybe the download files are more up-to-date than the DVD that I recieved. Now it seems I am back to square one with the same problems (InDesign missing 'Effects' and who knows what else, and Acrobat X Pro failed to install), but this time I have diffent errors on the "error summary file" that shows up as a link in the "Installation Complete" dialog box. Sorry for being windy, but I really need to get this resolved. Thanks for any and all input. PC is Dell Precision T3500 running Windows 7 and is current on it's updates.
Here is a copy of the errors from that page:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF012, DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 5 warning(s)
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Locale\fr_FR\AcroIEFavClient.FRA. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Locale\fr_FR\AcroIEFavClient.FRA. Verify that you have access to that directory.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Jon\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Jon\Desktop\Adobe CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Errors "Exit Code: 6," "Exit Code: 7"
Acrobat Cleaner Tool
Sign in or activation errors
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium

Cs5 design premium vs cs5 web premium

I have narrowed my selection between cs5 web premium and cs5 design premium. I need some help in determining which is best for web design AND design in general.
YES I KNOW 1 HAS WEB IN IT:).
The only difference which i can see is that web premium has contribute and flash builder. Are these critical in web design? Whilst cs5 design premium has indesign but not the other 2 mentioned above. I am not a hard coder so anything which is going to make my life simpler the better. I am not creating a flash based website but i will have elements of flash in it. I am leaning towards design premium as it seems indesign could help me quite a bit in terms of web layout, is this true? Also design premiium is valued more than web.
If anyone has some knowledge in the products could they share shed some light on which to get. Also i have no experience with these programs but i am going to take professional courses once i get some time out of my two degrees at uni.
Thanks for any help

Actually Bob, that article clears up NOTHING! You simply state that Design Premium is better without giving one lick of supporting evidence. You mention IF you don't need FlashBuilder 4.5 or Contribute, Design Premium is the clear choice! In a well-written article, an expert would state why a person likely doesn't need the two aformentioned softwares, what they do, and who they would benefit (hey, you're claiming to "clear up a few questions" here). You also did not even name what Design has that web doesn't (InDesign) and why a person needs that, what is so great about it, how this one software is better than FlashBuilder and Contribute, etc. Honestly, your article makes it look as if you really don't know anything about the two products that you are comparing. I found myself not being any closer to making a decision after reading your article because in my opinion, it really doesn't tell us anything other than what you like better. You don't even tell us why you like it better. The fact is that these two bundles are very similar. It basically comes down to whether or not a person thinks InDesign is worth more to them than Flashbuilder and Contribute. That's it! Break it down from there. I'm sorry for sounding harsh, it's not my intent. I am just giving harsh constructive criticism.

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.
I am referring to the DVD installation Disks not Cloud. Disk last release, I believe in 2012.
Thank you.

at the link i posted i see an upgrade for cs5 and cs5.5.
you can contact adobe support if you don't see that.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Procedure of upgrading my CS5 Design Premium (Student and Teacher Edition) into CS6 Master Collection

How can I upgrade my CS5 Design Premium Student and Teacher Edition into CS6 Master Collection? Thank you.

You simply buy the normal commercial upgrade. and make sure you select the correct previous product during checkout.
Creative Suite 6
Mylenium

Can I upgrade from CS3 Design Premium to CS6 Design Standard?

I'm looking to upgrade my CS3 (and may need to as I'm upgrading my Mac OS X and not sure about compatibilty)... of course I know I can upgrade like for like, i.e. go from CS3 Design Premium to CS6 Design and Web Premium but I don't really need Dreamweaver and Flash so just wondering if I can upgrade to CS6 Design Standard?
Also, as I'm still relatively new to this arena and have never upgraded before... how does it work? Do I need to keep my CS3 software (i.e. disks) as well as the new software/disks? i.e. if for whatever reason I may need to re-install down the line...or can I get rid of the CS3 once I get the CS6?
Thanks in advance.

Yes, you can do that. But you only have a few more weeks. You may want to look into Creative Cloud instead. You'll need the CS3 serial number to upgrade to CS6 but the CS3 apps do not necessarily need to be installed.
bob

Error: Upgrade von CS5 Design Premium auf CS6 Design und web Premium

Hi, ich möchte ein Upgrade CS6 Design&Web Premium auf meinen iMac(Macosx 10.6.8) installieren. Habe aktuell noch CS5 Design Premium auf dem Rechner. Starte installation von CD, muss die Seriennumer von CS6 eingeben. Es folgt die Meldung" Die angegebene Seriennr. ist zwar gültig, auf diesem Comp. wurde aber kein als Berechtigungsnachweis geeignetes Produkt gefunden". Daraufhin wähle ich aus der vorgegebenen Liste mein Produkt (cs5 Design Premium) aus und gebe deren Serienummer ein. Daraufhin folgt die Meldung "Die Seriennr. gilt nicht für ein komaptibles Produkt. Geben Sie eine andere Nummer ein." Beide Creative Suites habe ich unter meiner Adobe-ID online registriert. Vielen dank vorab

Support per Webchat kontaktieren. Völliger Schwachsinn, bei sowas im Forum rumzuposten - hier gibt's nur User, keine Adobe-Offizieleln.
Mylenium

Upgrade CS4 Production Premium to CS5 Web Premium?

I need to get Adobe Dreamweaver for some web work. Rather than spend $399 for DW, I thought I would spend $599 for the upgrade from CS4 Production Premium to CS5 Web Premium... These suites hace a several programs in common but the thing is, I still need to use Encore and the Media Encoder that only exist in Production Premium. After I install the CS5 Web Premium, will I be able to still use (officially or un-officially) a few of my CS4 Production Premium applications on the same system?
Thanks...

Hi, this other forum thread should help answer your question:
http://forums.adobe.com/message/2730787#2730787

I want to upgrade from cs3 design premium to cs6....how do i do that?

I want to upgrade from cs3 design premium to cs6....how do i do that?

You cannot. There is no upgrade path from CS3 to CS6 any more. That window closed a couple of years ago.
Your options now:
Buy a full new version of CS6, or
Join the Cloud

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Just received my upgrade to CS6 Production Premium from CS5 Design Premium

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