Just tried to update iOS 7 to my Ipad two then it went black and it seems to be locked up, and it won't hold a charge. What do I do?
I have been having trouble with my iPad 2 lately. I went and down loaded iOS 7 and installed it. Then when I came back it showed the low battery so I figured that the update just drained my battery. I plugged it into the charger and after a while it just showed the apple logo. Then when I came back to look at it it again was showing low battery even though it was on the charger the whole time. It seems to be stuck in a cycle of low battery and the apple logo, and it just can't seem to break that cycle. I need all the help I can get. Any suggestions?
Did you ever get a solution from anyone about your charging issue?
Similar Messages
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I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes
I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again. -
Im trying to update my apps from the ipad in the app store section and when i press update the ipad tells me that im not connected to the itunes store??
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Just tried to update iOS on iPad 3 and it is totally locked up. How can I restart?
Tried to update iOS and the iPad is stuck on the Apple logo with the status bar at about 90%. It will not even turn off with the power button. How can I restart it?
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
plz tell me how I can get back from the recovery mode to my normal mode without lossining data...I stuck in this mode while I was try to update ios 7 in my 4s
If it's in recovery mode, anything on the phone is already gone. Restore the phone using iTunes, then restore it from your last backup. If you've been backing up on a regular basis as intended, you won't lose anything except what's changed since the last backup.
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Please your help.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Need help - this is my son's iTouch, and he lives on the thing.....
I did a hard reset on mine because to start it fresh because I was having problems with syncing come to find out it is this newest verision of iTunes, it is not recognizing iPod Touchs or iPads. Wonderful, right.
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HOw to update 7.0.2 without an error message on mi ipad2?
Hello Mimilynn444,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario -
i just tried to update ios, and now my phone wants me to connect to itunes. I dont have a PC anymore. what can I do?
No, I'm sorry. If you're seeing that Connect to iTunes screen that means the phone is in recovery mode and needs to be restored.
If you can't borrow a friend's computer, you can go to the Apple Store and they will restore it for you. -
My phone just went black and idisplays an apple...what happened
My phone just went black and displays an apple only...what happend?
See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here > https://discussions.apple.com/message/19521062 -
Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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i was trying to update ios and after i was complete i can not do anything with my phone now it just shows the charger with an arrow pointing to the itunes symbol,
i cant get out of that, what can i do?Most likely it is showing an cable connecting to an iTunes symbol which indicates the device is in recovery mode.
Connect the device to a computer running iTunes and restore. -
My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I just tried to update my 4s to ios 7.0.2 and it isn't letting me restore to a backup
Try setting it up as a new phone and after it's completed that unplug it and plug it back in and then restore your backup.
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I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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