Kann keine Käufe ni Clash of Clans machen

hallo ich habe mir heute eine itunes card 30fr. Guthaben gekauft,ich habe mir einen NEUEN acount gemacht und habs dort eingelöst, ich wollte mir ein einer App in App Käufe machen doch es zeigt mir immer an ich sollte zu www.itunes.com/support gehen was soll ich tun vielen Dank für eure Hilfe .

Gleiches Problem beim iPhone. Musik, Apps konnte ich alles kaufen, nur In-Apps nicht mehr.
Wenn man die In-App-Käufe  selbst auf seinem Gerät deaktiviert hat (beim iPhone: Einstellungen => Allgemein => Einschränkungen) sollte man sie aktivieren. Wenn es daran nicht liegt, kann man selber daran erstmal nix machen! Dann hat man die Möglichkeit entweder den iTunes-Support eine Email zu schreiben und schildert das Problem (https://expresslane.apple.com/Issues.action) oder man ruft die Hotline an. Ich rief  bei der Hotline an, da ich lange keine Bestätigunsmail hinsichtlich meiner Anfrage bekommen habe. Nachdem der erste Mitarbeiter recherchiert hatte, wurde ich zur zuständigen Abteilung durchgestellt. Er benötigte die Account-ID zur Sicherheit und hat etwas im System umgestellt, dann hieß es 30 Minuten warten und alles lief wieder
Der nette Mitarbeiter meinte, dass so etwas hin und wieder vorkommt vor allem beim Wechsel zu einem neuen Gerät (bei mir der Fall: von iPhone4 zu 5). Laut Aussage des Mitarbeiters wird bei iTunes irgendwas blockiert und muss wieder  freigeschaltet werden. Apple ist das Problem bekannt und es wird nach Lösungen gesucht! Laut Auskunft des Mitarbeiters soll es aber auch nach einiger Zeit vonn alleine wieder gehen. Wie lange das ist, weiß ich nicht!
Ich hoffe ich konnte helfen

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