Keep getting an email that says I need to upgrade to a larger iCloud by september 30, 2013. But I have upgraded already. "Your complimentary iCloud storage upgrade expires on September 30, 2013."

I keep getting messages that indicate that I will lose my 20 GB complimentary storage. "Your complimentary iCloud storage upgrade expires on September 30, 2013."
When I go to my icloud settings - it shows that I am on the 20GB plan for $40.
What gives?

If you have purchased additional space that will have over-ridden the complimentary storage you had and will run until renewal a year from when you purchased it. You've received an automated email which hasn't recognized that you have purchased the storage: ignore it.

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Keep getting unreadable emails that say theyr'e sent from my email address sometimes every minute

I keep getting undelivered mail with attachments which say they have come from me, its all rubbish with the words all messed about, the last one came from America, Is it because I don't have a spam folder so that they are sitting in my in box, and what do I need to do, as soon as I hover over them they open. how on earth do all these people have my email address. Any help please would be greatly appreciated.

Yes, you've guessed it.
Someone is abusing and using your email address.
They are randomly sending to a load of email address which they hope will get a response. If any email address is not valid or blocking, then you will receive the Mailor daemon message that it is undelivered.
This at least tells you that someone has used your email address.
Do not respond to anything.
Do not open any attachement.
Delete those emails.
Just in case any of your contacts have received one of these emails, you should alert them to the fact.
Send them an email stating that someone is abusing your email address.
Suggest you add a specific signature to your emails and tell your contacts that anything genuinely from you will have your signature. Tell them not to open an attachment and delete those emails. Usually, they do not even look like they came from the alledged sender.
What you need to assess is whether this is just someone spoofing your email address (more common) or whether your computer or account have been compromised.
Reboot computer in safe mode and run your anti-virus software.
change passwords after checking no malware on computer - key logging etc.
You cannot stop this kind of abuse.
You can help to try to avoid this by never disclosing your email address in any forum etc.
Sometimes people forward emails they think are amusing etc, but they do not remove the email addresses before forwarding, so after the email has been forward a zillion times, who knows how many people may end up knowing your email address.
Good advise here:
http://askleo.com/someones-sendin/
http://www.pcworld.com/article/253305/minimize_your_exposure_to_email_spoofing.html

I'm trying to download CS6 I keep getting a window that says I need to close Bridge. Bridge not open

I cannot download CS6 because I keep getting a window popping up saying I need to close Bridge. Bridge is already closed. How do I get around this? Do I need to remove bridge altogether from my computer?
Thanks for the help.

Hi Jeni.lyn,
Open task manager/Go to processes and look for Bridge.exe and End task: http://windows.microsoft.com/en-in/windows7/open-task-manager .
Regards,
Romit Sinha

I keep getting an alert that says I need to update an app but the update "is no longer available?"

I keep getting an alert on tge App Store icon that I have an update available. But, when I get to iTunes to update, I get a message that "the item I chose is no longer available." The item/app shows up on the updates page but I can't seem to update it or even delete it! Suggestions?

If you hold your finger on the Craiglist App, until all Apps Jiggle, do you get an X on the upper right hand corner of the app and if you touch the X, does the app not delete? If you can delete it, you can redownload it and you'd get the current version.

I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah lah go to iTunes story on your computer. You must verify your payment info before you can make purchases. I did all that

?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped

If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

All of a sudden when i try to attach an iphoto to an email or facebook i get a message that say i need i photo 5 or later and my pictures are not available

First I have Mac OSX 10.6.8
I photo 8.1.2
All of a sudden when I attempt to download a photo from Iphoto to an email attachment or to facebook, I get a message that says I need to :
"open Iphoto 5 or later to see photos from your Iphoto library in this list" it shows in light grey.
AS I mentioned above, I have 8.1.2 and my photos are all available when I go to the photo app.
I read to delete iphoto from the library which i did but that didn't help and maybe was a mistake? And if it was how do I fix that?
I have searched the web to no resolve. I also see that I do not have the latest version of iphoto but when I check for updates it says there are none available.
What happened and how can I fix it! HELP!
I'm not very computer savvy so I appreciate simple instructions.
Thank you!

1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS.

Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up?

Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up? https://www.dropbox.com/s/gtm3khm6ngo0d26/Screenshot%202014-12-10%2019.56.56.png ?dl=0

jackallday wrote:
Kappy, got a page when I clicked saying it can't find the page and it looks like THIS https://www.dropbox.com/s/ldjyssatbmy53u0/Screenshot%202014-12-10%2021.28.24.png ?dl=0
Try http://support.apple.com/kb/DL1572
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

TS4036 I am trying to back up my Ipod and I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?

I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank you

Welcome to the Apple Community.
You should only get that message when you are trying to create a new account.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.

Hi-I am trying to email photos from iPhoto and I keep getting a flag that says "the server does not recognize the username/password combination. Can you help me to reset it?

Hi…I am trying to email photos from iPhoto and I keep getting a flag that says "the server does not recognize the username/password combination. Can you help me to reset it?

Thank you very much for the quick reply and it was so easy. Make my life much easier now
Thanks so much

I have not been able to download previous purchases since the new update. I keep getting a message that says this computer is associated with an APPLEID and that I can download previous purchases again in 82 days with a different ID?? I only have ONE ID

I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

HT4993 i keep getting a msg that says "too many http redirects" why is that? and how do i fix it?

i was trying to watch a movie in itunes andd i keep getting a msg that says "too many http redirects" and i need help fixing it so i can watch my movies!!!!!!!!!!!!!!!

This has been asked and answered several times today.
Look at the other posts below yours or look at the Morew Like This section on the right side of this page or do a forum search, also on the right side of this page.

I'm trying to use bootcamp assistant and I keep getting an error message saying I need at least 10gb available on my start up disk and I have 27gb available. Any suggestions?

I'm trying to use bootcamp assistant and I keep getting an error message saying I need at least 10gb available on my start up disk and I have 27gb available. Any suggestions?

That is not what it says, please post the exact and complete message, take a screenshot.

I cannot sync my Iphone 6 . I keep getting a message that says "1 Item failed to sync. Please see ITunes for more info"

I recently got an IPhone 6+ a few weeks ago. The 128 GB version. So far, I've loved it. I love the screen size, I love being able to put as much music and movies on it as I can. At least theoretically.
For whatever reason, I cannot sync and put music and movies on my phone. No matter what I do, what settings I change, or how many times I Google it, I keep getting a message that says
"1(Or just) Items failed to sync. Please see Itunes for more information"
Every time I try to sync my phone, I get this message. I have a library of 1300 songs and entire seasons of shows that play just fine through Itunes but for whatever reason will not sync to my phone. It doesn't matter if the songs were ripped or bought from Itunes, I cannot get more than a handful of songs onto my phone anymore.
Has anyone had this problem recently? Most Google searches only found information from 2011-12. And again, every "fix" I've found from Googling has not fixed this problem.
What's the point in a 128 GB Iphone if I can't put anything on it?
Thank you for your advice and direction.

Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd

Keep getting an email that says I need to upgrade to a larger iCloud by september 30, 2013. But I have upgraded already. "Your complimentary iCloud storage upgrade expires on September 30, 2013."

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