Keeping c310 from going offline

my c310 goes offline even if my computer is not sleeping. How do I keep my printer on 24/7? I can't even turn off power button to restart. I have to pull the plug to reboot. I'm sick of this procedure.

Ghery wrote:
I have the same problem and the links did not go directly to anything useful. The C310a goes to an off-line status at random times. Attempting to print from a computer on the network, or using ePrint results in the same message - the printer is offline. Removing power at the plug, returning power and hitting the power button is the only identified fix. And, yes, I'm using a static IP address and have tried locations closer to the router with the same result.
The referral to the other forums I provided above was because that is where you will find help for basic functional issues like the type you are raising - this forum is for web services issues and you have a more basic printer wifi connetivity issue.
You should start a new thread in those forums as indicated - the first one if your printer is totally locking up, the second one if the printer is responsive but won't stay connected to your wireless network.
- Printer locking up: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/bd-p/Install
- Losing network connection: http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/bd-p/Networking
I am an HP employee.

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How do I keep it from going to "off line mode"?

<blockquote>Locked by Moderator as a duplicate/re-post.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?comments_parentId=713355&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
It goes to "off line mode" can I keep it from doing that?
== Firefox version
==
3.0.5
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
== Plugins installed
==
*-The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Adobe PDF Plug-In For Firefox and Netscape 8.2.2
*RealJukebox Netscape Plugin
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*6.0.12.732
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It might be best to start with the basic ( I know you have probably done mot if not all already, but bear with me here). The following document well guide you through the necessary steps to begin. Please let me know the outcome of your efforts if you require further assistant; 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
If you do indeed require additional assistance, please let me know what operating system, and version you have Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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===============================================================
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D Cluster Disk 3 DiskSignature 994692308 (0x3b49ccd4)
S Cluster Disk 3 DiskIdGuid {4f27bc43-6964-466e-a77d-2321b2b0b718}
=============================================================
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HP P2000G3 FC/iSCSI Multi-Path Disk Device
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Disk 3 (Cluster Disk 3):
HP P2000G3 FC/iSCSI Multi-Path Disk Device
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================================================================
Comparing the two, it selects the correct DiskID that was taken from "cluster res" command.
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