Kernel Panic - Don't Know What From
I just experienced a very frustrating kernel panic, while I had a bunch of unsaved work open.
I'm using Apple's current top-of-the-line MacBook Pro (15" retina display, 2.6 GHz), running OS X 10.9.2.
My work involved MS Excel and Powerpoint, as well as heavy Preview use. I think the other apps I had open at the time included Word, iTunes, Mail, Firefox, 1Password, and maybe Messages.
3rd party background software that I have running: Caffeine (wasn't activated at the time), Dropbox, Temperature Gauge Pro, and some Canon software for my all-in-one machine.
I've used Caffeine on my old 2009 17" MBP, as well as on this one since December, and it's never caused me any grief.
Dropbox is so ubiquitous that if it was causing people kernel panics, I'd expect to have heard about it by now, or that there'd been a software update to address it.
Temperature Gauge Pro is the least known of the 3 to me, but having said that, I've been running it for at least a couple of months now (same version all along), and it's never caused a problem.
Canon software hasn't caused me any issues over past several months that I've known about.
I've included the panic report, below. I'd be thankful for anyone's experienced opinion of what it says. (I Googled the "panic(cpu 7 caller 0xffffff80192a4f5a)" bit and got no hits, and then I searched for Preview causing panics, and didn't see much there either.)
Thanks!!!
Sun Mar 30 10:04:36 2014
panic(cpu 7 caller 0xffffff80192a4f5a): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.90.20/osfmk/vm/vm_resident.c:2388
Backtrace (CPU 7), Frame : Return Address
0xffffff81ff5cbb50 : 0xffffff8019222fa9
0xffffff81ff5cbbd0 : 0xffffff80192a4f5a
0xffffff81ff5cbc00 : 0xffffff801928ffa8
0xffffff81ff5cbcb0 : 0xffffff80192958b3
0xffffff81ff5cbce0 : 0xffffff801928f05d
0xffffff81ff5cbd10 : 0xffffff801928e2ac
0xffffff81ff5cbd50 : 0xffffff801927e24c
0xffffff81ff5cbe60 : 0xffffff801928228f
0xffffff81ff5cbe90 : 0xffffff801923da13
0xffffff81ff5cbed0 : 0xffffff80195cc63e
0xffffff81ff5cbf40 : 0xffffff80195cc36c
0xffffff81ff5cbf50 : 0xffffff801963e363
0xffffff81ff5cbfb0 : 0xffffff80192f3b26
BSD process name corresponding to current thread: Preview
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID:
Kernel slide: 0x0000000019000000
Kernel text base: 0xffffff8019200000
System model name: MacBookPro11,3
System uptime in nanoseconds: 37861552049307
last loaded kext at 37656938365868: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9b805000, size 49152)
last unloaded kext at 37722006317925: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9b805000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.GeForce 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
That panic occurred deep in the system. Fundamental System data structures were found to be corrupted.
"VM_PAGE_QUEUES_REMOVE: unmarked page on Q"
The stuff in the backtrace doen't have any recognizable extensions in it that can be called out.
No third-party extensions added to the kernel.
The reason behind this one is likely to be:
a) System Image is corrupted OR
b) Memory errors
Similar Messages
-
"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!
lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that -
HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
finished, at about 26 chaps, 1) hard-drive went out, 2) visited site & then got "ur virus is infected buy us now" pop-ups (only time in 3 year. of using a mac, and 3) (forget what but an issue. Spent hours on-line, and at store. And finally w/an attorney when I kept being told it was user error. (I"m getting to book isssue I promise) During this time, Harddrive was wiped, external b-up replaced, something about "separated" etc. etc. and even computer replaced w/same issues afterward. Final vrdict 1 yr. later: 1_ we've never seen it 2_ we don't know what it is--not a virus, not harddrive malfunciton, not software issue 3_ we don't know how to fix it. Live w/it w/multiple errors and oddities every time you try to type or start all over. Got an attorney, and took it in again, and miractulously, "he" fixed it. However, in meantime, I wrote many duplicate chapts. when I couldn't find missing, or edited, some, etc.
Everything was writen in Pages, chapt. by chapt. Now I have a 27 chap. book(my first) in pieces--w/many duplicate or slightlychanged chapters all over the computer. I'm trying to reconstruct. Some chaps. I just can't find, some are garbled, some do strange things like left justifying and changing to single space (and can't change back to double, just have to erase and start over, on those old documents. Needless to say I have felt so defeated it's been really hard to get back to the almost finished book for last re-write.
The Questions: 1)I'm trying to find the chapters, and as I find and edit them I need to know how to make this massive achievement work. Should I continue w/chapter by chapt until all are finished? Or start putting them into single document as they are finished? How do I find anything? If I put finished in PDF to send to publisher, even tho it's my PDF, I can't go back and edit my own, except in a duplicate entire document, is that correct?
I cant' find the string to start unraveling this mess. I do have hardcopies made and presented to writing group so need to edit those chapters.
I'm used to paper typewritten copies of everything for manipulation, and I know things now I should have done on the Mac but didn't when I started. (I"m also having trouble getting a Table of Contents to work, which is making it doubly hard to find anything.)
To sum it up, I think, How do I write a book, with chapters (no technical sstuff, only a few footnotes & I may group them at the back of the book.) as far as manipulating documetns/folders, have ready for export, etc. Probably too long a question so go ahead and chew me out. (And I havent' used any other document except Text Edit in years.) I am overwhelmed an book is wasting away.If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter -
How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.
So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases -
I have been trying to add music files to my library however the button is alway OPEN, and not add. I have tried updating my itunes, dragging and dropping, and again trying to open it in add file. Please help! I don't know what else to do.
christyIt wants to erase your iPhone because you are not syncing it to the same library.
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
iCloud only stores a copy of your non-iTunes purchases if you subscribe to Match. It still isn't the best way to get your music to a new computer. That's
(if you use iTunes' default preferences settings): Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. -
When I try to open some pictures in finder with preview I get a message that I do not have permission to open it. It tells me to go to file - info. Don't know what to do from there.
When you do Get Info for a picture, what does it say in Sharing & Permissions for your username. The Privilege should be "Read & Write"
-
Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
-
I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later. But I have version 8.1.2. I don't know what to do. I've been able to import in the past.
Sounds like an issue with the iPhoto Library
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.
Wmorlac wrote:
I have the new IPad and can't connect via bluetooth to any of my apple devices...
Correct... See Supported Bluetooth Profiles Here...
http://support.apple.com/kb/HT3647
Suggest you check the User Guides of your Devices to find the Method of what you are trying to do -
how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?
Have a look at this link
http://support.apple.com/kb/ht2727 -
My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support
When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it. -
My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?
Sounds like you may have a harddrive issue. You are probably going to need to get that changed out and then install the OS X again to get it going.
-
Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
Netflix streaming from iPad to hgtv via VGA cable not working. Message says to turn off mirroring in airplay, but I don't know what that is or how to turn it off. Any help?
Try resetting the iPad (hold the home and power buttons down until the Apple logo appears).
Barry
Maybe you are looking for
-
I can set it manually or by Internet time sync but it does not keep time or update again from the Internet automatically. Another real time wasting feature of Windows 8? Gosh Microsoft, I really need to get some productive work done!
-
ITunes won't install. PLEASE. HELP. URGENT.
iTunes won't install. My PC got reformatted. Now, I can't install iTunes. I've been trying to install it for like 3 months now, then it still won't. I've tried to remove it completely, following the guidelines Apple has given. AND ALMOST EVERYTHING.
-
NullPointerException when deleting from table with no non-primary keys
We have an object mapped to a table in our database. This table has two fields that together form a composite key. When we attempt to perform a delete from this table using the mapped object we receive the following exception and stack trace: java.la
-
Oracle Database SQL Expert study material
Hi, I want to take following certification exam. "1Z0-047 Oracle Database SQL Expert" its part of OCA (1st Paper) Is Anybody having study material for this? pls send to : (email address removed for security purposes) or pls suggest me some site name
-
If I restore my phone, will I be able to redownload all my songs without having to pay again?
Also my computer will not me transfer purchases from Phone to computer