Kuler Panel doesn´t work

I´m trying to use the Kuler panel in Adobe Illustrator and when I open the panel I get a message saying:
Not connected. To continue, ensure that you are connected to the internet and that your preferences allow services to connect to the internet.
Since my computer IS connected to the internet and I couldn´t find any preference in Illustrator about internet connection, I have no idea what it ia talking about or how I can solve this problem
¿Has anyone encountered this problem? ¿Any idea how to solve it?
Many thanks in advance!!!

Did you repair your permissions or tried this You don't mention what platform I guess Windows,
I am not ceertain tha this is the correct path for your version of Windows they chang it each version
1. Quit Illustrator.
2. Rename the AIPrefs file (for example, to AIPrefs.old) in the Users/(user)/AppData/Roaming/Adobe/Adobe Illustrator CS5 Settings folder.
3. Start Illustrator. Illustrator creates a new preferences file.
1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS5 Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.

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