Laserjet 1022 OSX 10.4.5 Error: -9672

Printer appears in printer setup utility but always gives Error: -9672 and then the driver hardly works - jobs are not sent, stopped, stuck in cue, etc.
Hours on the phone with HP after many manual uninstalls and reinstalls yielded the answer that it is an "Apple problem". An hour on the phone with Apple yielded the answer it is an "HP problem".
Can anyone help?

There is a thread about this error that suggests visiting HP's site for a solution:
(thread)
http://discussions.apple.com/thread.jspa?messageID=728982&#728982
(solution)
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00263384&lc=en
Hope this helps.

Similar Messages

  • Laerjet 1022 + Express = error -9672 +frustration

    Hi,
    Whenever I try to add my Laserjet 1022 w/ Bonjour I get error -9672. I've tried everything I can think of--installed new drivers, deleted Printer Setup utility preferences, repaired permissions. Nothing works. Any ideas?
    It worked flawlessly the last time it was set up in May, so I've no idea why it has decided to stop working.
    Powerbook G4 1.67 Ghz   Mac OS X (10.4.7)  

    I finally figured this one out, so I thought I'd post it in case it happens to someone else.
    The Laserjet 1022 doesn't like WEP encryption. I reset my Express to the default settings, and was able to add the printer via Bonjour, and I could print just fine. Then, I added my settings, including 40-bit WEP encryption. Printing still worked! Also works on my roommate's PC. (A side note, I could never get 128-bit WEP to work on the PC––I could add the network, but could never print or surf the net.)
    So, to get the 1022 working with encryption:
    1. Add the 1022 FIRST, making sure you can print.
    2. Set your encryption.
    3. Print securely.

  • HP LaserJet 1012 Error -9672

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    goatmale229,
    Uninstall the HP software that came with your printer using the HP uninstaller. From the hard drive, click Applications, then click HP and select HP Uninstaller. The uninstaller will open. Follow the on-screen prompts to uninstall the product.
    From the hard drive, click Applications, then click Utilities and select the Printer Setup utility.
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  • Dreaded error -9672

    have set up home network using Airport Extreme Base Station (AEBS) with eMac and MacBook (Intel), both running OSX 10.4.11 and 2 printers: HP Laserjet 1022 and Canon Pixma iP4500, both connected via the USB slot on the AE. Able to print from both printers via MacBook, and Airport Utility shows both printers are connected via AEBS. Problem printing from eMac: although both printers are found in the Printer List (when using Printer Browser) whenever try to add them get the dreaded -9672 error. What needs to be done to resolve this? (am aware there is a long-standing problem resulting in these -9672 errors)

    See the following for possible solution:
    HP DeskJet: 5150, 5650, 5850 -- Driver not installed or Error -9672 in Mac OS 10.3 when trying to add the printer under USB to the Printer Setup Utility.
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    Resolution:
    Deleting the Current driver (drivers) and preferences:
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    • Open the Macintosh Hard Drive.
    • Open the Library folder on the Macintosh Hard Drive
    • Open the Printers folder in the Library folder
    • Open the HP folder in the Library folder.
    • In the HP folder there should be a DeskJet folder. Drag this folder to the trashcan.
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    2. Close all windows that are open at this time and reopen the Macintosh Hard Drive.
    • Open the Users folder on the Macintosh Hard Drive.
    • Open your user file in the Users folder. The one with the little house beside it.
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    • Open the Preferences folder that is located in this Library folder.
    • In the Preferences folder locate all the files that start with com.apple.print. and drag them into the trash.
    WARNING: This will delete all your printing preferences for all printers.
    3. Close down all the windows that you have open.
    Download the current driver:
    4. Connect to the internet and go to www.hp.com.
    • Click on the Support and Drivers link in the bottom right corner of the page.
    • Click the Download drivers and software button and enter in your product. Ex DeskJet 5150. Then hit return on the keyboard
    • For the DeskJet 5100 and 5600 series you will need to select your product from the next page.
    • Select the Mac OS X option on the next page
    • Then you will need to select the driver under software. Select the version 2.3.1 or greater driver from below the software menu.
    • Click the Download now button at the bottom of the page.
    Install the downloaded Driver.
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    • It will mount the disk image and open a window with the installer in it. Double click on the installer in the new window
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    • Read the license agreement and click Accept to continue.
    • Click Continue to the Read Me file.
    • Select Easy Install from the drop down menu in the top left corner and click the install button.
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    • Open the Macintosh Hard Drive. Open the Applications Folder. Open the Utilities folder. Double click on the Printer Setup Utility
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  • LaserJet 1022 on Windows 8 64-bit driver problem

    Hello!
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    Operating system: Windows 8 64-bit
    Printer: HP LaserJet 1022 connected via USB
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    In the device manager the printer is listed in the 'Other devices'.
    I have read forum topics on Windows 8 drivers installation but none of the solutions worked for me.
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    Pavel.

    Hi @debblong ,
    I see that you are having issues installing the printer on Windows 8. I would like to help you resolve this issue.
    To access the Start in Windows 8 to do the steps provided in the previous post, in desktop mode, press the Windows key and R at the same time, to show the run command line. Then you can type in %temp% to access the files to delete them.
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    Make sure the printer is connected directly to a wall outlet and turned on, and the USB cable is connected directly to one of the back USB ports on the computer if using a Desktop, if you are using a Laptop try another USB port.
    The USB cable shouldn't be longer then 6 feet.
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    Follow these steps in this document to get to the device manager to check for any printer entries.
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    Then click on Identifying problems in Windows Device Manager.
    In the list click on Universal Serial Bus controllers and look for USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
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    If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
    Restart the computer and the printer also to see if the printer will be detected.
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    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Hp laserjet 1022 driver not available

    I am running 10.8.2 on a MacBookPro.  After the recent update of the OS my HP Laserjet 1022 stopped functioning.  In Mountain Lion, the HP drivers are meant to be installed by the OS. However all my attempts to update the driver software from within System Preferences, to to install a new printer have failed.  I always get an error message saying that the appropriate software was not available on the server. Anyone have any ideas on hwo to fix this, or where to get driver software that I can manually install?

    Power cycle both devices and try by downloading manually necessary drivers:
    http://support.apple.com/kb/DL907
    After downloading software, try add your printer again.
    Acording to this:
    http://support.apple.com/kb/ht3669#HP
    Your printer is supported.

  • HP LaserJet 1022 driver problem with Windows 7

    I can not load the drivers for LaserJet 1022 on my new acer windows 7 lap top.  I got a windows 7 machine a couple years ago and Had no problem loading drivers.  Any one have any suggestions.?

    Hello Abzozo1.  I understand you're getting the "webcam not detected" error.
    What is the exact product number of the notebook?  This document can show you where it is located.
    Has the webcam ever worked since you upgraded the operating system?
    To ensure that you have all of the software installed properly I suggest installing the HP Software Framework and HP Support Assistant.  You can then run HP Support Assistant and it will automatically install any missing software.  If that doesn't resolve the issue I suggest you take a look at my thread located here.  This thread covers the common solutions to this error.
    Take a look at that thread and let me know if any of the steps help.
    Have a great day!  I'll keep an eye out for your next reply.
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Hp laserjet 1022 windows 7 (64 bit) won't install printer, what can i do?

    1. HP LaserJet 1022 Printer 
    2. Windows 7 64-bit
    3. No Error Message
    4. The only changes made to the system are security upgrades from Windows Updater. This is a new computer and the old one was running XP. 
    I have tried removing the printer, downloading newer software (lj1020-HB-pnp-WIN64-en) and trying to install it, adding the printer through windows and still the printer will not work. The cd version will run until it asks you to plug in the printer and then nothing happens. I even tried leaving it running overnight to see if it would find it and install, but nothing happened. This printer is a workhorse for me and I would like to keep it running, any suggestions on getting this printer recognized and running again?
    This question was solved.
    View Solution.

    In the Device Manager see if the 1022 is listed under Other devices.
    Under "Other devices" right click on HP 1022
    Select "Update Driver Software...."
    Select "Browse my computer for driver software"
    Select "Let me pick from a list of device drivers on my computer"
    Select "Printers" > Next
    Under "Manufactures" > HP
    Under "Printers" >  HP Laserjet 1020
    Select "Yes" to warning popup                                             ​                     
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Help with LaserJet 1022 - Mac OS X

    Please can someone help?
    I have been using the beloved 1022 for years now, and have managed to keep it going with Gutenprint etc.
    But a few days ago it started printing blank. All the drivers I can find online don't get it working. 
    I've tried it on Yosemite and the previous OSX, nothing. 
    Please can anyone suggest anything? 

    Hi @mattymoo ,
    I see that you are experiencing issues printing with the Laserjet 1022. I would like to help you out today.
    Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
    Hold down the Go button (green) for 5 seconds.
    Repair the Disk Permissions on the Mac:
    Close all applications.
    On the Apple menu bar, click Go, click Applications and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left.
    Click Verify and then Repair Disk Permissions.
    Restart the computer..
    Reset the Printing System:
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Click the Apple icon and then click System Preferences.
    Click Printers & Scanners.
    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system.
    Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
    You might have to run the Apple Updates or download the HP Printer Drivers v3.0 for OS X.
    Try and print.
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Hp3420 + AirPort Bonjour = Error -9672, (on 10.4.8)

    Hi all.
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    thanks!
    PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini   Mac OS X (10.4.8)  

    Do you have any software that might be causing this?
    I just realised that I have Adobe Creative Suite2 with the Adobe Acrobat 7.0 installed on both machines (iMac & Mac mini G4), but not on my wife's iBook (the one that's still working fine).
    My friend's new MacBook also failed last night. Not sure what software was installed on it.
    Why isn't Apple making list of error codes available?
    That "-9672" must mean something for troubleshooting, yet only info I could find was this article which is hardly helpful.
    http://docs.info.apple.com/article.html?artnum=300511
    PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)
    PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)

  • Error -9672 when adding my printer as a Bonjour printer after OS 10.5

    I can not add my HP Color LaserJet 2600n as a bonjour printer to my Airport extreme
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    Fuga
    Oh, a belated welcome to Apple Discussions!!
    iFelix kindly provided me with these links:
    HP Deskjet 5000 Series and Photosmart 1000 Printers - 'Error - 9672' Message Displays in Mac OS X when trying to add printer in Printer Setup Utility
    HP Photosmart C3100 and C4100 Series All-in-Ones - Mac OS: 'Error:-9672' Displays on the Computer When Adding a Printer Using the Printer Setup Utility while Connected to an Apple Airport Base Station by USB.
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  • Error -9672 while trying to add printer

    I had a printer connected via USB directly to my iMac 20 (OSX 10.4.11) that was working fine.
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    Hi, one strange cure...
    http://discussions.apple.com/thread.jspa?messageID=8592688&#8592688
    More...
    http://discussions.apple.com/thread.jspa?messageID=8491661&#8491661

  • Netbook wireless printing to HP LaserJet 1022

    I have a HP LaserJet 1022 connected (USB port) to desktop computer running Windows XP pro and it is working ok.  I also have a laptop also running XP that I can print from using a local network with a rooter.  Just bought an ASUS netbook 1201N the uses the same network with a wireless connection.   My problem is the netbook will not print to the LaserJet even tho it shows up as a printer.  The error message I get is “Error 0x000006ba”.  Have tried several things suggested on the web.  Need help!
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    The Sharing is through Microsoft and not an HP function.  This particular configuration where you are shared on XP USB and wired to a router, then trying to connect via a wireless laptop is not an HP supported configuration.
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    Thank you,
    Thanks,
    Double-U-Dee
    Don't forget to give Kudos where Kudos is Due - OR - if a Response Resolved your Issue, Click the "Accept as Solution"
    I am an HP employee, but my posts and replies are my own and do not reflect the opinion of HP.

  • HP Printers - "Error: -9672"

    I have a number of users on my network who are having difficulty printing to HP printers. I assume it started after a software update, but I couldn't be sure. All I know is, day by day, fewer and fewer people can print to the color printer.
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  • Drivers/Help for HP LaserJet 1022 for Windows 7 (64 bit)

    I have a LaserJet 1022 which doesn't work with recently upgraded Windows 7 (64 bit). I downloaded  the drivers from the site, but the printer properties in Windows says that it doesn't need drivers, yet it doesn't appear in my list of printers when I go to the print dialog.  When I run the plug & Play basic driver wizard, it stalls at the point where it asks user to connect the device.  Despite the device being connected (and displaying in Printers and Devices) the wizard just hangs at this point, and I have to cancel setup. Please help, I have to have a printer, and the reason why I chose this Laserjet is specifically because it is easy to install.

    Dionee,
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    Thanks!
    Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

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