Last 3 times I downloaded iTunes my Windows XP system locked up. CPU usage stays pegged at 100 percent. I can only seem to fix it by restoring to an earlier set point while in safe mode and then uninstalling I tunes. Any thoughts.

It seems like I can't load ITunes onto this machine anymore, although I did successfully use earlier versions

Just in case, let's check to see if we've got a LSP issue here:
Apple software on Windows: May see performance issues and blank iTunes Store

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At odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

at odd times I will get a second instance of Firefox startup. I have run avast av, spybot, malwarebytes, both in normal and safe mode and nothing has been found, any ideas?

That second one sounds like malware.
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I downloaded a adobe flash update and my computer and after next logon got a blue screen. could only start in safe mode and until uninstalling the flash player could i safe mode with networking. i cannot open any microsoft products now. I get a message

i downloaded an adobe flash update and my computer after next logon got a blue screen. I could only start in safe mode and until uninstalling the flash player could i start in safe mode with networking. i cannot open any microsoft products now. I get a message saying adobe acrobat 10 is not designed to run on windows or uninstall and reinstall it ....but it will not let me uninstall it. What do i do? is this all an adobe issue or a windows problem?? thanks Tim

Hate to suggest this, but you need to ask in the Flash forum. This forum is for Acrobat.

I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

I have an iPhone 4 and since I updated to iOS6 I must hit the home button several times to return home or sometimes turn off and then back on. Any thoughts? Could this be related to running low on available storage?

Hold the sleep/wake button and the home button until the phone shuts down and let it restart.

My MacBook Pro keeps starting up in safe mode and then just before halfway through it turns off

I shutdown my mac as it was working slowly. The startup disk was almost full so I decided to restart it. Once I restarted it it was stuck trying to start up so I restarted it in safe mode. Now the safe mode bar loads about 40% then disappears completely after which the mac turns off. I have tried PRAM reset. What is likely to be the problem?

Maximillianmann,
depending upon how full “almost full” actually is, that could be the problem.
You can try this, if you have Mac OS X 10.7 or newer installed, to see if it’s not related to your disk being almost full: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Once you hear the startup chime, try booting into Safe mode; does it let you do so now?

Firefox 4 crashes when loading pdf and other sites unless I first open it in safe mode and then revert

So firefox 4 crashes when opening in-browser pdfs and a whole host of other sites, even with no addons running.
I've found a fix: start in safe mode, then close and open in normal mode. This always solves the problem.
But '''why?''' What is causing this incredibly annoying problem. I went from happily browsing at high speeds (firefox 3.6) to suddenly finding myself propping my head on my arm, looking at a jammed firefox, trying not to go crazy, for about 2 minutes until it unjams (for pdfs - for the other sites it doesnt unjam) - and the pdf page ends up just black. God forbid I press F5 again lest I want to relive the experience.
This only happens on my work laptop. It's a top of the line laptop. It connects via a remote VPN. I'm not sure if that's relevant but I'm trying to give as much info as possible.

1. You have a pre-release Beta 1 version of what will become Firefox 4 in like 5 or 6 months. Unless you are intending to test it for flaws and report those flaws to help in the development process, don't use it.
2. Did you create a new Profile for 4.0b1, and are you using that Profile with it? ''That isn't done automatically when you install 4.0b1, and those of us who have been doing the "testing" for many years consider a new Profile as the basis of doing out testing.''
[http://support.mozilla.com/en-US/kb/Managing+Profiles]
IMO, Mozilla is making a huge mistake by directly offering these beta versions to the general public.
Also IMO. if you want to play with 4.0b1, use the Portable Firefox 4.0beta version to minimize any conflicts with a currently installed version of Firefox, and to eliminate the need for creating a new Profile for 4.0 Beta #:
Download Firefox Portable Test to your hard drive and double click the '''FirefoxPortableTest_4.0_Beta_#_English.paf.exe''' file. The entire installation (including a new Profile for "Portable") will be self-contained in the \Program Files\FirefoxPortableTest\ folder and won't interfere with an "official" version that you already have installed. Your Profile will be in the \Program Files\FirefoxPortableTest\Data\profile\ folder.
The "down side" is that Firefox Portable won't launch if any other version of Firefox is already running.
[http://portableapps.com/apps/internet/firefox_portable/test]

I use Session Manger and love this add on. Now for some reason I must start Firefox in Safe Mode and then close it and then reopen normally and it appears that session manger is causing this problem. How do I fix this??

I suddenly need to start Firefox in Safe Mode or it will not open. The problem after deleting extensions and adding profiles appears to be Session Manager which I have been using successfully for along time and really enjoy its usefulness. is there a fix to this problem?? Thank you.

I'm not using that extension, so I do not know which files are used in addition to sessionstore.js and you need to check the profile folder yourself for suspect files.
This can be a problem with the file [http://kb.mozillazine.org/sessionstore.js sessionstore.js] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] 
Delete the files sessionstore.js and sessionstore.bak and any existing files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js .
See http://kb.mozillazine.org/Session_Restore

HT4061 I forgot my 4 digit lock passcode & now cannot get into the 4S iphone - Is the ONLY way to fix this to restore to factory settings? I haven't synced my phone to my computer in a loooong time -

I setup my 4 digit lock & now cannot login (thought it was what I wrote but not working; I have not synched my computer w/my Iphone in a
long time- is restoring to factory settings the ONLY way to unlock this? (arrggghh). Any help is greatly appreciated.

Yes, that's correct.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Firefox freezes trying to download or save files, Import/Export bookmarks, clicking (Tools) Options (was: Fire Fox crashes in Windows safe mode and in Firefox Safe mode)

Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)

Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
 Cannot download or click tools -> options

Startup gets past Dell logo to Windows logo, but not further unless I put it to sleep mode and then wake up

Hi guys, new to the forum and very much hoping to get help to the following problem:
I'm experiencing a very unusual problem that I've never encountered before nor read about anywhere on the internet. After installing a clean install of Windows 8 on my Dell Inspirion N5050, startup does get past the Dell logo and onto the Windows loading logo.
However, it won't go further than this. The logo goes away, leaving the screen blank (NOT black) and it won't continue to the logon page or start menu. All lights are burning (meaning it's working somewhere underneath that weird blank screen). And the funny
thing is that when I press the power button (or close the lid) to put it to sleep and then wake it up by pressing again, the logon/start menu is there and Windows is working perfectly.
In short: everything works perfectly, except that I have to put the computer to sleep and wake it back up in order for me to see/get into windows.
Has anyone heard of this problem before? I'm so utterly confused here!
Thanks so much in advance!
Rose

Hi,
This issue can be caused by failing to load files or drivers.
First, I suggest you to try to boot into Safe mode, and shut down and power on to see if there is the same issue:
Please use these steps to boot into Safe mode:
Windows key + Run -> Type msconfig, and press Enter -> Under Boot tab, check on “Safe boot” -> Click Ok to restart computer.
To disable boot into safe mode automatically, repeat above steps and uncheck the Safe boot option.
If the issue not persists, please try to disable fast startup to make sure all the drivers were load properly and check the results:
How to Turn "Fast Startup" On or Off for a Hybrid Boot in Windows 8 and 8.1
http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html
Can we get this done?
If the issue still persists, please post back the event log (System) here for further research:
How to Save Event Logs
http://msdn.microsoft.com/en-us/library/gg163107.aspx
Meanwhile, we need to get the boot trace to see when did this issue happened:
How to collect a good boot trace on Windows 7
http://blogs.technet.com/b/jeff_stokes/archive/2012/09/17/how-to-collect-a-good-boot-trace-on-windows-7.aspx
Once down, please upload the .etl file into SkyDrive or Similar ones and share the public link here for our research.
Keep post.
Kate Li
TechNet Community Support

Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?

Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?

When you open Firefox in Safe Mode, it automatically disables your custom settings, themes, and add-ons. THOSE changes are temporary.
However, if you click any of the boxes underneath the line, "You can make some or all of these changes permanent", and then choose "Make Changes and Restart", everything you checked will be forever changed, even when you start Firefox again in 'normal' mode. [See attached image for a preview of the Safe Mode options].
To be clear:
1. If you check any of the boxes but do NOT select "Make changes and restart", those things will not be changed at all in safe mode.
2. If you select any of the boxes and you DO select "Make changes and restart", you will permanently lose any of the items you checked (bookmarks (except for backups), user preferences, etc.).
If you performed the action in step 2 above, you will only be able to restore those things if you have a previously created back-up of your Mozilla Profiles folder (not the same as the Firefox program folder).
Hope this helps.

My macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

Mac OS X: Gray screen appears during startup - Apple Support

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

Please authorize ADE 3 with same credentials that you used with older version of ADE

Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

I am looking for the exact same information! Someone, help? I didn't realize when I gave them so much money that Adobe has the customer support of a snake with its tail in its mouth...

Screen freezes, even in safe mode and in BIOS

I’m working on a friend’s laptop: Toshiba, Satellite M65 - S9092
Original problem: The laptop started shutting down after few minutes of use. (Probable overheating)
Took the laptop apart and clean it out. The heatsink, fan and outlets were really plugged up. Put it back together and did a clean re-install, Windows XP. Had few issues with USB drivers not being recognized but worked it out. Ran stress test for a whole day, no problem.
Worked for few days and then USB wasn’t being recognized again and the screen started freezing up. Re-installed os again but it is still freezing up after few minutes, and stays that way till hard shut down.
Screen freezes even in safe mode and in BIOS. (No blue screens)
Switched existing RAM’s around (2 - 512MB), one stick, two sticks, etc…still freezing up. Wanted to upgrade the BIOS but can’t get pass the screen freezing. Not sure if the motherboard may be shot from previous overheating or need new RAM. Don’t want to spend money till I’m sure I’m replacing the right part.
Any assistance is appreciated.

Hi there... I have a satellite A70 - S256 an it was freezing up the same way. I downloaded an OS named UBUNTU fron the internet free of charge. once you download it an burn it to cd you can then boot from it after a couple of tries ( due to freezing). When it boots select your language immediately and choose the option to run memory tests (both installed and BIOS) and let it do its thing for as long as it takes. you should boot from UBUNTU on another working pc to get familiar with it if you are not allready so that you make your selection quickly before it freezes. You may have to reboot a few times depending on freezing while the memory test is in progress and how much progress is made. This procedure fixed mines and I never had those problems again.

Last 3 times I downloaded iTunes my Windows XP system locked up. CPU usage stays pegged at 100 percent. I can only seem to fix it by restoring to an earlier set point while in safe mode and then uninstalling I tunes. Any thoughts.

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