Latest update failed 6 times, then Firefox will not start.

Latest update self installed 2 days ago, after which Firefox would not run. Tried restart and shut down, but it would not even open. System restore cured problem. Then it tried partial update, which failed. Full update caused same problem, so ran system restore again. This morning partial update failed again. Run Glary utilities Pro once a week, everything else working to spec, this is the only update that has caused such problems. Even tried uninstalling Firefox, and new install, but problem still the same. I have no doubt that when full update is installed problem will return.

Firefox 15 is constantly crashing. I never saw this behavior prior to version 14. I tried the "disable hardware acceleration" setting, and it made no difference.

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After restoring backup new macbook with time machine Firefox will not start. says missing profile

after restoring backup on new macbook with time machine Firefox will n to start. It says it is missing profile although profile exists and profile manager will not start. Also reinstalling does not help. Direct after starting Firefox it says profile is missing and then quits Firefox. Please help edit

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

After downloading and installing a security update an hour ago, firefox will not start

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

Firefox will not start, even in Safe Mode. Evidence suggests that this is due to an incompatibility with the latest update of Java.

Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of Java

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

I switched on my PC and there was an update for realplayer. Since then firefox will not load. It is running according to Task Manager. I've downloaded a another copy of the programme using IE but whilst it loaded as a programme, does not open a window.

I switched on my PC and there was an update for realplayer. Since then firefox will not open as a window. It is running according to Task Manager. I've downloaded a another copy of the programme using IE but whilst it loaded as a programme, does not open a window.

Hi again,
Helps if I give the correct link ! <br/>The press shift button appears to still work, but the option to start in safe mode from the programs listing of a standard install I do not think exists anymore.
Safe mode will start from a command line, (or a shortcut) and in some circumstances you may need to enter the full path name on a command or shortcut detailed instructions are at http://kb.mozillazine.org/Safe_mode
Remember (at least at this stage) do not make changes when you get the options list, just click on the continue button.
If you think that RealPlayer is causing the problem you could uninstall that for now.
Firefox recent versions are 3.6 4.0 (and 5.0 in beta). There is some debate as to whether creating new profiles or re-installing Firefox is the simplest method of troubleshooting and solving some of these problems, personally I use multiple profiles and multiple versions of Firefox, and tend to forget the required procedures are less than straightforward. For now at least try [[safe mode]] again.
* see also Instructions for [[installing a previous version of firefox]]

I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!

I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!

Hello Carolyn - Thank you for your quick response to my concerns, I had already gone to the HP support site and tried to get the latest HP drivers, the site said for Lion 10.7 there was NA version. So, I just used my time machine to replaced the OS from that time spot. I got my printers working again, so all right with the printer. But, the fact remains that I still keep getting the New Update HP Printer in the software update window. But, what happens if I try to download and install it is this: It starts the download, everything seems to come down fine, it starts write the files and then starts moving items into place, the blue bar fills to all most the end and slows down to a stop and never completes the installation. I have left my laptop on over night and it never finishes the operation. I can only force quit the software update. Which has knock out my printer drivers. Now, I just keep unchecking the box in the software updates for new HP printer software. Is anyone else having this problem or is it just my system? Sincerely: Professor G

Tried to in stall the latest update.. now my ipad will not work at all!

Tried to install the latest update.. now my ipad will not work..

samanthafaith wrote:
I have the ipad 4th generation. I tried installing the latest version and the screen came up with the arrow and itunes sign. Im pretty sure I have the latest version of itunes. After I tried restoring it on my coumpter it now has an apple logo staying on the screen.
That would be the indication of Recovery Mode. You can try instructions from this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you attempt it a couple of times and it does not complete, then make an appointment at the Genius Bar of the nearest Apple Store, or Apple Service Provider to check for hardware problems.

Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

Hi Tokha,
If you are having an issue with using AirPlay from your MacBook Air, I would suggest that you troubleshoot using the steps in this article -
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Firefox will not start after a software update

After software installation Firefox will not start and displays a message box that says that it crashed and can't start

Installed latest Firefox v. 6 software.
Drop box saying that Firefox could not start and had to shut down upon start.
Yes, Firefox started with Shift and click of icon.
I uninstalled software, re-installed and it seems to be working fine.
Thank you for your help

Yesterday I got a message that Firefox is updating, and since then I could not start Firefox again.

I am using WIndows 8 RP. Firefox used to work fine till yesterday. Yesterday I got a message that Firefox is updating, and since then I could not start Firefox again.
As the window starts and crashes there is no way I can see any error message.
I uninstalled Firefox, downloaded, and reinstalled again.
But no use, the problem persists.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox will not start, after reboot.

For a few months now Firefox will not start after I reboot my computer. In order to get it to start I click the exe then must go into task manager kill it, click the exe again, kill it again then, from there it will typically start, but sometimes it may take one or two more trys. When clicking the exe firefox will appear in the task manager under processes but will will start with ~7% CPU usage, then quickly drop to zero every time until it does actually open and start. I have ran a full system recovery and started anew after reinstalling mozilla several times failed to fix the problem. I run virus and spyware checks often and come up clean, and also run Chrome as a default browser.
== This happened ==
A few times a week
== Around the time 3.5 was released

Hello Tom.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

Firefox will not start at all ... not even profile mananger will start

After an auto overnight reboot initiated by a Windows update (XP 5.1 SP3) Firefox will not start at all ... not even Profile Manager ... all that happens is a few seconds of hourglass on the cursor and then nothing ... this is happening on two different computers at the same time ... identical symptoms ... any advice?
== After overnight reboot by auto Windows update

I had the problem after I restarted the computer when Firefox indicated that was needed to install updates. After that every attempt to start Firefox resulted in no response at all. I went to my program list and found Firefox Safe Mode. That started OK. I then closed it. After that Firefox started OK.
Bob G.

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

After removing system fonts and reinstalling fonts, FireFox will not start

After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious.

Firefox will not start at all

New versions of Firefox will not start and only bring up the crash reporter. I've tried starting in safe mode, I've deleted/created new Profiles and I've uninstalled/installed Firefox over and over. I can still download 28.0 and it has no problem opening. Below is the latest Crash ID from 35.0
Crash ID: bp-4ac8fb2d-9a2a-4a6a-a9e4-06cc42150125

hello sid.robinson, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program.

Latest update failed 6 times, then Firefox will not start.

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