Launching Illustrator from browser/c# doesn't display AI desktop

I have written code to interface Adobe Illustrator CS4 with Microsoft CRM. When the user chooses to create artwork for an order an approval template is opened, product and order info is added to the doc, and it is sent to the customer for approval.
All I really need to do is execute the doJavaScript command.
The problem I have is that if Illustrator isn't already started manually that it starts with no visible desktop. Oddly enough, if something like the layers dialog is expanded that will display but not the main Illustrator desktop. illustrator.exe is definitely running. If I try to execute doJavaScript when the AI desktop isn't visible then it fails with the error "The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))".
I see examples posted here for starting AI from C# or VB with something like Illustrator.Application app = new Illustrator.Application(); but when I try that there is no desktop. The same thing happens from a web page with var ai = new ActiveXObject("Illustrator.Application"); I can see the startup messages for Illustrator display but the AI desktop never shows. All of this works fine if AI is already started before I execute commands against it.
The application.visible property is True even though it isn't visible.
Having to launch AI manually before working with artwork would be a minor annoyance and not a showstopper but I'd rather have it start automatically when it isn't running and the user selects the command to create or open artwork for an order.
Microsoft CRM is basically one big web site so anything relevant for a web app should work if an alternative launch method is needed. Also, it only supports Internet Explorer.
Any ideas?
Thanks.

Thanks for the suggestion but there is no second argument for the activex object creation.
Oddly enough doJavaScript will execute from a web page even with no Illustrator UI being displayed if you create the ActiveXObject from VBScript and not JavaScript.AI crashes though with an error 147:21 and tells you to restart your pc. :-/
If I run from a vbs file I get the same result as from a web browser. I suppose I could write a script to check to see if AI is running and use a wsh shell object to launch AI before creating the activeX object but I wouldn't expect to need to.
Is it supposed to be possible to launch Adobe Illustrator if it is not running outside of an already running Adobe application?

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