LDAP on Crystal Reports Client

Hi
We have here a system with a LDAP authentication . If I connect to InfoView, LDAP works fine.
If I make a connection from the Crystal Reports Clients (CR 2008) to the server, the client computer need a direct LDAP connection to the LDAP server (I saw that in the TCP trace). The problem now is, that the crystal reports clients are behind a firewall and it's not possible to open a port to the LDAP server.
Is it any possibility to change the authentication mode from client to server?
Thanks
Christoph

Since Business Objects does not cache the LDAP credentials they must be sent from where they are entered. With CR this is the client computer, with Infoview/CMC this is from our web/application server. You must open a port to the client if you wish to login with LDAP.
A work around would be to create an enterprise alias for LDAP users that are behind the firewall (although you loose the password synchonization you would get using LDAP.
Regards,
Tim

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Senior Support Engineer AGS Product Support, Global Support Center Canada
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>
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>
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>
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This still sounds like a firewall issue specificly when dealing with the RAS server. I would refer you to the [Configuring The Crystal Enterprise SDK to Work With Firewalls|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/0047e5f4-3140-2b10-1bae-de175e4c741c] document.
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Hi Don,
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*Description of Problem or Question:
Reports defined in Crystal report client do not work correctly when published to Infoview.
When report run from client, correct data is returned. When run from Infoview, no or limited data is returned.
The problem is new since installation of Service Pack 3 fixpack 3.5.
We are using the SAP Integration kit.
Product\Version\Service Pack\Fixpack (if applicable):
BOBJ XI 3.1 SP3, FP 3.5 (Including Integration kit transports)
Relevant Environment Information (OS & version, java or .net & version, DB & version):
Windows 2003 64-Bit, Java, Linking to SAP ECC6 on MAXDB 7.6
Sporadic or Consistent (if applicable):
Consistent, altough 1st refresh returns data, subsequent refresh returns no rows or few rows.
What has already been tried (where have you searched for a solution to your question/problem):
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Steps to Reproduce (if applicable):
Create report in Crystal Reports - publish to Infoview
Install BOBJ XI 3.1 SP3 and FP 3.5
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Save Cystal report to Infoview, refresh data in infoview (scheduled or online) - returns incorrect or no data.

Hello,
this is interesting. Check your CR Server settings if there are any limits with regards to rows or timeouts after the installation of FP3.5
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Regards
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Please re-post if this is still an issue to the Business Objects Forum or purchase a case
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Please BEWARE that I have NO EXPERIENCE and NO EXPERTISE and probably onset of DEMENTIA which may affect my answers! Also, I've been told by an expert, that when you post an image it clutters up the thread and mysteriously, over time, the link to the image
will somehow become "unstable" or something to that effect. :) I can only surmise that is due to Global Warming of the threads.

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