Legal control Issue - License cannot be used

Hi Team,
The sales order has Legal Control: Issue Error, due to this we are unable to deliver the goods. the below message found in the Log details:
Access object: License Master
Key (license nubmer): xxxxx
Validity period not long enough
Requested delivery date for item: 02/20/2012
End of validity period of license: 1231/2011
License cannot be used
we tried to extend the validity of license but it is not allowing. can anyone give some inputs on this error.
Thanks,
Rajam

Its a SAP GTS related error.
I hope you are aware of the License are created under Legal Control in GTS system.
If I'm not wrong, we can maintain License (GTS) by using TCode /SAPSLL/LCLIC01 and if the License is in active mode then can be modified by using TCode /SAPSLL/LCD_CHANGE
If my input didn't assist, then try to post your SAP GTS related query in SCN Forum following, for expertise help on SAP GTS.
- [Forum on *_SAP Global Trade Service_*|SAP Global Trade Services (GTS);
Regards
JP

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Legal controll error is sales order - license cannot be used

Hi Team,
The sales order has Legal Control: Issue Error, due to this we are unable to deliver the goods. the below message found in the Log details:
Access object: License Master
Key (license nubmer): xxxxx
Validity period not long enough
Requested delivery date for item: 02/20/2012
End of validity period of license: 1231/2011
License cannot be used
The license has the period Valid From 01-01-2011 To 31-12-2011, can this be modified? please advise.
we tried to extend the validity of license but it is not allowing. can anyone give some inputs on this error.
Thanks,
Rajam

Hi Abir,
In my situation, the sales order already creted in Dec 2011 and has delivery dates in Jan 2012. And the SO has GTS error and unable create delivery, business user releasing the SO manually by going to VX22N for emergency deliveries. but we need permanent solution.
the license is created under License type NLR (no license required). i dont think, user will accept for creating a new license for this as it is using for couple of years. we are trying to extend the validity of license by going to VX02N but valid From and To fields are greyed out. we also checked the Accepted and Extended fields in Status Tab by giving the future dates but Valid From and To dates are not changed.
Please advise...
Thanks in advance.
Rajam

Cannot do Picking with Legal control block

Hi,
We have activated the legal control check (with license or not).
Currently, if the outbound delivery is block due to legal control, it does not allow to post goods issue.
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Hello G Dy,
You need to move your question to component 'SAP Global Trade Service', it is a GTS related issue.
SAP Global Trade Services (GTS)
To your question, I think you can get some ideas from SAP Note 579357.
Thanks,
Derek

Product sales license-Legal control

Hello Gurus,
I need your help for following two issues. I tried researching the issues which gives me very little clue on the approach. If you guys can help me out I will be very grateful.
My client is a pharmaceutical company which requires license to sell particular drugs to particular customers. This is legal requirement. Following are the issues where I am stuck.
1. How can we control particular license for particular state alone.
E.g. If there are 10 customers in the particular state then we should be able to control the sale of particular product to that state only. I know we can control it by company code or country in the license master but not sure how to do it by State.
So for product ABC if we have license for say California, then we should be able to sell it to all the customers in California. System should validate the ship to party state and allow the sale for California alone and should not allow to process the order if the state is other than California.
2. How to control the total quantity of specific product to be sold by particular license to specific customer.
In license master I know we have field for value and quantity. With value field system validates the value but not the quantity. And also we need to have traceability of how much quantity is consumed from that license.
E.g. If we have legal license to sell product ABC to customer XYZ for say 1000 units for liense validity period of say one year. And if we create 10 orders for first 8 months which completes the quota of 1000 units and ten we try to create order with more quantity which surpasses the 1000 unit quota under this license for this customer then system should not allow processing the order.
Also the quantity for each license is limited and there needs to be a full audit trail from the sales order back to the license.
Gurus please help me out in this I will really appreciate your help. Full points guaranteed.
Thank you in advance.
SAPContributor

Hi PJ,
Thanks for the input.
But the solution which you have suggested are directly related with transactions and not with license or license master(VX01n) and we use sales orders with license validationin legal control so cant use Contracts. All this thing need to be controlled at license level.
I was thinking something on following lines. Gurus please chip in your recommendations:
1. I was thinking of adding new field in license master for state an dthen have system validate it when that particular license is called in sales order through a userexit.
2. I was thinking to use standard field "Quantity" in license master (VX01N) to maintain maximum quantity that license can sell. And the during sales order creation have user exit to validate this maximum quantity with all the sales order quantities created with reference to this license. If the sum of all quantities associated with this license is more than or equal to maximum quantity maintianed in license master then stop the order. If not then allow the order to be created for the quantity available.
Gurus. please let me know your comments on above solutions.
Thank you.
SAPcontributor.

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Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
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As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
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en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
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in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
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PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Legal control Issue - License cannot be used

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