Letters when edited in MS Word and saved , saves to the local directory instead of saving to the database

If you click on the "W" image, the letter opens up in MS Word. After I finish editing the document, when i try to save it it shows a save us dialog and tries to save it to the local machine instead of saving it directly to PCM. PCM Version is 13.1.3.0. As per the user's guide it should be possible for letters in version 13 and prior should get saved to PCM directly.
Has anyone ever seen this error? How can this be resolved?

When you close (click the X) in Word, the document should just close and write the change back to PCM. If you click the SAVE in Word, I'm pretty sure that will just launch the local "Save" function, which would save to the local drive.
I've used this fine with Office2007 and PCM13.1, but not sure if you get the same behavior in Office2010. Also, as before, it's going to be sensitive to all the ActiveX settings in the browser.

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Hi gretchenm66156293,
Are you running into this issue with one PDF in particular, or with any PDF that you open? Did the PDF display correctly previously? How was that PDF created?
For starters, please choose File > Properties and click the Fonts tab. What fonts are used in the PDF? Are they "embedded" or "subsetted."
I would be happy to take a look at the PDF here, if you'd like. Let me know!
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Sara

When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert". My problem is that the "convert to" field isn't active. I ca

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You have posted in the wrong forum. Try posting in the forum for the product you are trying to use.
Here is a link to a page that has links to all Adobe forums... use the drop down list to see all.
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When I am in word and safe as word doc. it automaticaly saves as pdf??

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Hey Ted Doan,
The default program for word must have been Adobe Acrobat which us why the file saves as PDF.
Please right-click on your word document icon and select 'Open with> Choose default program'.
Then, a new dialog box appears from where you need to choose 'Word' and click OK.
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16bit? Pixels extending beyond the canvas? (from a crop with delete unused pixels turn off). Have you previously been saving PSD files?
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Path:            /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:      com.microsoft.Word
Version:         ??? (???)
Build Info:      Unknown-80409~0
Code Type:       X86 (Native)
Parent Process: launchd [128]
Date/Time:       2011-07-25 17:25:09.413 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          166920 sec
Crashes Since Last Report:           5
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      1C5621D4-1D85-488D-A24C-CB298759DBC6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
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Is it possible to break an edit into small scenes, and then sew them together, but without losing quality by using the 'publish and share' options?

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redflashred
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''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/828024]''
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See:
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The helpers at that forum are more knowledgeable about web development issues.<br />
You need to register at the mozillaZine forum site in order to post at that forum.<br />
See http://forums.mozillazine.org/viewforum.php?f=25

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RH detaches template from topics when editing. RH7, RH6 and possibly RH5 too

Just in case anybody has had this problem that I have lived with for years.
I've reported it as a bug.
Concise problem statement:
In many Help projects, I confine the contents of each topic to a table of about 750px wide, so that the appearance looks reasonable on some of these modern very large, wide-screen monitors. (This avoids having a line of text nearly two feet long!)
It also keeps the positioning of floating images in their correct place, and maintains the good appearance of the topis.
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A message box pops up, asking me if I want to make template changes to just this topic, or to all topics.
You have to be VERY careful to select 'Just this topic', and then re-attach the template again afterwards. If you get it wrong and select 'All Topics', then on earlier versions of RH it would strip the template off ALL topics and then DELETE THE TEMPLATE!
Fortunately, I haven't made this mistake on version 7, but I think the risk is still there.
Steps to reproduce bug:
1. Create a new topic template and insert a table (mine have invisible borders) of, say, 750px wide.
2. Save the template.
3. Create several topics with a reasonable amount of content (copy and paste something from a Word doc, for example.)
4. Try editing a few topics.
5. Or try changing the Topic Properties Topic Title and/or File Name and click OK a few times.
Results: It shouldn't be long before it starts to misbehave.
Expected results: The template should NOT be detached.
Note: I have had this problem on every Help Project since I started using RH years ago. But it wasn't till I built one recently that didn't use a table for the content, that I discovered that it was then stable because ther was no table for the content.
Hope this is helpful.
Philip Tory

Hi Phillip
I had a look at your video. RoboHelp is not losing the connection to the template. What is happening (at least according to the video you presented) is that for some reason it is sensing a change has been made to the Header or Footer. Because the topic is associated with the Template (or Master Page in RoboHelp 8) it is asking you how it should proceed. When you choose the option to apply the modification to the topic, you are instructing RoboHelp to break the connection to the template.
What you need to be investigating is exactly why it is sensing you have made a change to the Header or Footer. Once you solve that mystery you should not encounter the message that causes you to sever the connection between the Template/Master Page and the Topic.
Cheers... Rick
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Letters when edited in MS Word and saved , saves to the local directory instead of saving to the database

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