License Quantity does not show up

Question

How/where should I enter a quantity per license so I have 1) view it in
the "Edit/view license records" view 2) modify the number of licenses if
additional are purchased after the originally purchased licenses.

Answer 1

On Wed, 31 Oct 2007 08:16:31 GMT, Marcus Breiden wrote:
> let me ask
ok it took some time:
from 2 levels higher up..
"So he said that they are entering a number of licenses they have
purchased, and that is getting entered correctly right? Then he says the
"Quantity installed number is displayed as 0 when I know that it shouldn't
be". The quantity installed can only be gathered by doing inventory scans
on workstations that have that product installed. So if quantity installed
number is 0, either A) the product is not installed B) the inventory scan
is not picking up the product C) He is not successfully scanning the
machines with the product.
For the question #2 where he modifies the number of licenses, you don't
really modify what you already have, you enter another purchase order, and
ZCM should add the licenses for the 2 purchase orders together to make a
total amount.
It is kind of hard to know what he is talking about, but if he got us some
screenshots that may help a lot.
Marcus Breiden
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