Lightroom 5.5 internal error and other issues

Since upgrading to Lightroom 5 (I'm using 5.5 now), I've had all sorts of weird behavior and slow performance, particularly in the Library module. After heavy use in the Library, Lightroom starts to refuse to reorder, or add to collections, or it will open the wrong photo in Photoshop when I press Ctrl-E, all kinds of things. One day I couldn't quit by pressing Ctrl-Q; it would bring up the Export dialog box. Typically if I exit and restart, the problems go away for a time.
Today, the latest is this:
I've deleted the Preference files once, and I regularly optimize the catalog. Any clues where I could go from here?
Windows 7 Home Premium, 64 bit.

Do you have the 3G/4G mobile network active when you press the download button in the message? Whenever I had to download the attachments in a mms message, I did it while connected to the 3G network. The wifi connection had to be turned off or disconnected.
HTH

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Adobe CS5.5 Production Premium Install Errors and Other Issues

Hi,
I just installed Adobe CS5.5 Production Premium on my computer and had some errors pop up at the end of installation. I will paste the summary below. I've tried to install Procction Premium a couple of times. I've used the Adobe Cleaner Tool. From what I've researched, the Flash Issue is a a false error since Flash was already installed on the computer. Is the rest of it connected to the Flash issue as well?
Thr programs all seem to work fine except for the issue below.
My other question is that when I am in Windows Explorer and I Right-Click on say a .jpg file and select Open With... I am not able to select Adobe Photoshop or Illustrator for that matter. I have Dreamweaver CS4 and that shows up as an option. I have gone through the process of trying to add the Adobe Photoshop .exe file, but it still doesn't work. However, if I open Adobe Bridge, I am able to select Photoshop or Illustrator to open a file. Is this connected to my install or is there something else going on? I did uninstall an ancient version of Adobe Photoshop 7.0 that I've had for years, but that was prior to installing Production Premium CS5. Could that have caused an issue? I read that uninstalling an old Photoshop can cause problems like this.
Any help would be greatly appreciated.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current
State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)
\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit
2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.7E8FC6P-
1021rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a28 97e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part
of the setup did not finish as expected. Contact your support personnel or package vendor. Action
NewCustomAction1, location: C:\Users\RYANAN~1\AppData\Local\Temp\InstallPlugin.exe, command: -
install plugin -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run
as part of the setup did not finish as expected. Contact your support personnel or package vendor.
Action NewCustomAction1, location: C:\Users\RYANAN~1\AppData\Local\Temp\InstallPlugin.exe,
command: -install plugin -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
Message was edited by: rynohose

Yes, your installation errors appear to be the innocuous false errors related to the brain-dead Flash installer. If the programs seem to be working fine, don't worry about it. As far as not being able to open images with Photoshop from Windows Explorer, I recommend taking that question to the Photoshop forum.

Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore

Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore - On my iPad the only thing I see is a connector cord to iTunes and nothing else.
What can I do ???

Same issue for me, recently I started having issues with apps no longer being able to access my Facebook account. But the iPad Facebook account settings will not accept my password, even though the Facebook app and Safari can access my account fine. The only significant events I recall that have occurred that may have triggered this have been that via my Facebook account I killed off a lot of so called authorised connections and I changed my user name, but still have the same email address and password.
I have tried just about every solution put forward on the net, short of a factory restore, back to new, on my iPad.
I have also; deleted my iCloud account, deleted the Facebook app and account, deleted Safari data.
One would think that after I have deleted my account from the iPad that it would ask for both username/email address and password, but it only asks for password, so the username is still stored somewhere that I am unable to delete.
I also see that no one seems to have been able to get an answer from Apple. So I'm guessing they have absolutely no idea themselves.
I am hesitant to put my username on Facebook back to what it was as Facebook only give you a few chances to change your username, then you are locked.
I have iOS 7.1.1 installed.
I did have a lot of respect for Apple and their devices as they just worked, but they are becoming tarnished by ignoring what seems to be a growing issue.

Exporting error: Lightroom has encountered an error and must close

In LR 1.0 (Trial), every time I attempt to export my images, I get "Lightroom has encountered an error and must close." Details of the error point to first discburning.dll and then ntdll.dll as the culprits. I am only able to export using the "Export Presets."
Prior to using LR 1.0 (trial), I used Beta 3, then 4.0, then 4.1. Prior to the first install of LR 1.0, I was warned by a friend to uninstall any older versions of LR. I did, the install was successful. After encountering this error, I uninstalled LR, followed by deleting the LightRoom Program Files folders, the backups, the databases, the settings, and registry entries. After reinstallation, the problem still exists.
I've seen discussion (without definite resolution) of this issue in the beta forum, thanks to Google.
Any ideas?

So how do I disable nView. I've accessed the nView Desktop Manager from the Control Panel and discovered that the "nView Desktop Manager" only had the Enable button and that only 2 of the 11 tabs (Profiles was the only other active tab) were grayed out. I can only assume that nView is disabled and has been while I've been having this ptoblem. Just the same, I went so far as to uninstall the drivers altogether, reboot, launch LightRoom again. Upon trying to export, I get the same exact error. Please help. I really loved LR in Beta, expecially 4.1, but this problem really makes it difficult to work with.

The server encountered an internal error and was unable to complete your request.

Hello
i am getting this error:
Server Error
The server encountered an internal error and was unable to
complete your request.
Could not connect to JRun Server.
the problem is that when i try to submit for email i am
getting this
the button is supposed to submit a email to ---->

Sometimes a quick trick to try is to do a <CFABORT> on
the first line of code..run it, nothing will happen, then take it
out.. and when you run it again you'll probably get the detailed
diagnostics that'll tell you what it's not happy about.
Otherwise...just progressively comment out code until it
starts working, and you've isolated where the issue is.

I am overseas and bought facetime and it has an internal error and won't work. I'm ******. Any Input to fix this

i am overseas and bought facetime and it has an internal error and won't work. I'm ******. Any Input to fix this

http://support.apple.com/kb/TS3281
Assuming you want Apple to look at iPhone without a charge a good way to
start is to show you have tried the standard troubleshooting as I
suggested.
These are described in the user manual and even under warranty
the genius bar will expect these to have been tried before they spend time
looking at an iPhone as normally these steps fix most issues
However it is up to you
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast: Exception Name: NSInvalidArgumentException Description: -[_NSConcreteUserNoti

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Exception Name: NSInvalidArgumentException
Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
User Info: (null)
0   CoreFoundation                      0x922216fb __raiseError + 219
1   libobjc.A.dylib                     0x920108db objc_exception_throw + 230
2   CoreFoundation                      0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
3   CoreFoundation                      0x9216af77 ___forwarding___ + 487
4   CoreFoundation                      0x9216ad22 _CF_forwarding_prep_0 + 50
5   iTunes                              0x00df38e2 iTunes + 14624994
6   iTunes                              0x00df36ae iTunes + 14624430
7   libobjc.A.dylib                     0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
8   Foundation                          0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
9   Foundation                          0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
10 Foundation                          0x93c137c2 __block_global_1 + 156
11 libdispatch.dylib                   0x9371b2cf _dispatch_call_block_and_release + 15
12 libdispatch.dylib                   0x9371ea80 _dispatch_client_callout + 46
13 libdispatch.dylib                   0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation                      0x9211b255 __CFRunLoopRun + 1829
15 CoreFoundation                      0x9211a7c4 CFRunLoopRunSpecific + 308
16 CoreFoundation                      0x9211a67b CFRunLoopRunInMode + 123
17 HIToolbox                           0x90b6fc76 RunCurrentEventLoopInMode + 242
18 HIToolbox                           0x90b76eb9 ReceiveNextEventCommon + 374
19 HIToolbox                           0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
20 AppKit                              0x97621923 _DPSNextEvent + 709
21 AppKit                              0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit                              0x9761d78c -[NSApplication run] + 855
23 iTunes                              0x0017a898 iTunes + 1546392
24 iTunes                              0x0017a709 iTunes + 1545993
25 ???                                 0x00000002 0x0 + 2

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
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Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

Hello friends, if any body have problem with "Creative Sound Blaster X-Fi series Driver 2.8.003" then you can download previews "Creative Sound Blaster X-Fi series Driver 2.8.0008" from above direct Links :
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http://rapidshare.com/files/2524409/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part.rar
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Internal error (-2014) Goods Issue with Batch Items added through UI

Hello Experts,
I've added a button to my Production Order screen labeled 'Issue Components' that is meant to streamline the process, and it works, except when the ProdOrder has Batch controlled items on it. When that happens it returns Internal error (-2014) 
I've tried stepping through the code and it doesn't error until the final Add
Here is my function, Thanks for the Help! 
I'm using CitiXSys Inventory Pro and am pulling the items from the Picked table, that's what that sQuery does. It returns correctly. I've also set everything to 'Manual' instead of 'Backflush' 
<pre>
Private Sub IssueComponents(ByVal iDocNum As Integer)
 Try
 'Declaring the needed variables'
 Dim oRec As SAPbobsCOM.Recordset
 Dim oGoodsIssue As SAPbobsCOM.Documents
 Dim bIssueLineAdded As Boolean = False, sQuery As String = "", x As Integer = 0, iCode As Long = 0, sErrorMessage As String = ""
 Dim tmpLot As String = ""
 'Instanciating the Goods Issue'
 oGoodsIssue = oCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oInventoryGenExit)
 'Initialzing the SBO object'
 oRec = oCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.BoRecordset)
 'Assing the header of the Goods Issue'
 oGoodsIssue.DocDate = Date.Now
 oGoodsIssue.DocDueDate = Date.Now
 'Getting the entire "Manual" components for this production order to issue them'
 sQuery &= "Select PK1.U_DocNo, KI.U_ItemCode, KI.U_BseLnNo, OW.DocEntry, KI.U_Quantity, KI.U_WhsCode, KI2.U_BatSrlNo, KI2.U_LotNo from [OWOR] OW (NOLOCK) INNER JOIN [@ctx_pkin] PK ON OW.DocNum = PK.U_BaseDoc," & vbNewLine
 sQuery &= "[@ctx_PKIN] PK1 (NOLOCK) INNER JOIN [@CTX_KIN1] KI (NOLOCK) ON PK1.U_DocNo = KI.U_DocNo," & vbNewLine
 sQuery &= "[@ctx_KIN1] KI1 (NOLOCK) INNER JOIN [@CTX_KIN2] KI2 (NOLOCK) ON KI1.U_DocNo = KI2.U_DocNo and KI1.U_BseLnNo = KI2.U_BseLnNo" & vbNewLine
 sQuery &= "where OW.DocNum = '" & iDocNum & "' and PK.U_BaseType = 202 and PK1.U_DocNo = PK.U_DocNo and KI1.U_DocNo = PK.U_DocNo and KI1.U_BseLnNo = KI.U_BseLnNo" & vbNewLine
 'Executing the query'
 oRec.DoQuery(sQuery)
 'Looping through the "Manual" components'
 For x = 0 To oRec.RecordCount - 1
 'Prompting the user'
 oAppl.StatusBar.SetText("Issuing Components...(" & x + 1 & " of " & oRec.RecordCount & ")", SAPbouiCOM.BoMessageTime.bmt_Long, SAPbouiCOM.BoStatusBarMessageType.smt_Warning)
 'Adding the previous line if applicable'
 If bIssueLineAdded Then
 oGoodsIssue.Lines.Add()
 End If
 'Filling the line information'
 oGoodsIssue.Lines.WarehouseCode = oRec.Fields.Item("U_WhsCode").Value 'dIssueComponents(x).Item("WhsCode")
 'oGoodsIssue.Lines.TransactionType = SAPbobsCOM.BoTransactionTypeEnum.botrntComplete
 oGoodsIssue.Lines.BaseEntry = oRec.Fields.Item("DocEntry").Value 'oProductionOrder.AbsoluteEntry
 oGoodsIssue.Lines.BaseType = 202 'Production Order Type'
 oGoodsIssue.Lines.BaseLine = oRec.Fields.Item("U_BseLnNo").Value 'GetBaseLine(oProductionOrder.AbsoluteEntry, dIssueComponents(x).Item("Component"))
 'oGoodsIssue.Lines.ItemCode = oRec.Fields.Item("U_ItemCode").Value
 oGoodsIssue.Lines.Quantity = oRec.Fields.Item("U_Quantity").Value 'Math.Round(oRec.Fields.Item("U_Quantity").Value, 2) 'dIssueComponents(x).Item("PlanQty")
 'Checking if the item is neither lot or serial controlled item'
 If oRec.Fields.Item("U_BatSrlNo").Value = "" And oRec.Fields.Item("U_LotNo").Value = "" Then
 'Nothing controlled item'
 ElseIf oRec.Fields.Item("U_BatSrlNo").Value <> "" Then
 'Lot controlled item'
 tmpLot = oRec.Fields.Item("U_BatSrlNo").Value
 'oAppl.MessageBox("Lot: " & tmpLot & ", whs: " & oRec.Fields.Item("U_WhsCode").Value & ", qty: " & oRec.Fields.Item("U_Quantity").Value)
 oGoodsIssue.Lines.BatchNumbers.Add()
 oGoodsIssue.Lines.BatchNumbers.BatchNumber = oRec.Fields.Item("U_BatSrlNo").Value
 oGoodsIssue.Lines.BatchNumbers.Quantity = oRec.Fields.Item("U_Quantity").Value 'Math.Round(oRec.Fields.Item("U_Quantity").Value, 2)
 'Else
 'Serial controlled item'
 'oGoodsIssue.Lines.SerialNumbers.SystemSerialNumber = oRec.Fields.Item("").Value
 End If
 'Setting the line to be added'
 bIssueLineAdded = True
 'Movoing to the next record'
 oRec.MoveNext()
 Next x
 'Checking if there was any component or not'
 If bIssueLineAdded Then
 'Adding the Goods Issue'
 iCode = oGoodsIssue.Add
 If iCode <> 0 Then
 oCompany.GetLastError(iCode, sErrorMessage)
 oAppl.MessageBox("Goods Issue Production Order: " & iDocNum & " didn't get created for the following reason: " & serrormessage)
 Else
 oAppl.StatusBar.SetText("Components were issued successfully.", SAPbouiCOM.BoMessageTime.bmt_Short, SAPbouiCOM.BoStatusBarMessageType.smt_Success)
 'TODO: add to ProdOrder remarks field
 End If
 End If
 Catch ex As Exception
 oAppl.MessageBox("IssueComponents() " & ex.Message)
 oAppl.StatusBar.SetText("Error in IssueComponenets() : " & ex.Message, SAPbouiCOM.BoMessageTime.bmt_Short, SAPbouiCOM.BoStatusBarMessageType.smt_Error)
 End Try
 End Sub
</pre>
Edited by: Rob Daniels on May 30, 2011 10:33 PM

Please use the latest upgrade of Inventory Pro from CitiXsys.
If you are using SAP Business One 2007; use Inventory Pro 5.6 series
For SAP Business One 8.8 and up; use Inventory Pro 6.6.1 and up

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description Symptom
IMAGE Replaced due to engineering change
System board Network card error
Hard disk drive Network card error
ECA-WIRELESS <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

HP Spectre x360 13-4002dx active pen and other issues

Hi, I'm havng issues with my active pen, but wasn't sure if it's an issue with my laptop or stylus (or if it's a software/driver issue). Is there an easy way to tell?Also, I've been using my laptop for a month now, and recently have had other issues, listed below. I wrote them down below in case that could provide some information, and/or if those issues are something I should be concerned about and should try to fix. To begin with, after doing some research, I bought a Synaptic active stylus (the Dell one), which worked very well for the first two weeks until last week. All of a sudden, it started to respond very awkward and randomly, sometimes it's too sensitive and draw lines even when the pen was off the screen, and sometimes it didn't draw anything at all even though I see the small circle following my pen tip. I initially thought it was due to low battery, but it's the same issue after I replaced the battery. Right now, the laptop doesn't respond to pen touching the screen (no clicks, no writings), although the pointer follows the pen. Any ideas on how to resolve this issue? How do I know if it's the pen that is faulty or if it's the laptop? Other issues I had or am having:1. Today, I had a BAD_POOL_HEADER error and blue screen of death. After reboot, everything seems to still work, but the login is now much slower. It's very fast to reach to the login screen, but it takes 2-3 minutes to bring up the desktop and other startup applications after I enter my password (I think it used to take less than 10 seconds). I tried rebooting 2-3 times, and it was always the same. 2. The laptop seems to gain heat very easily. With moderate workload (example, some websites with flash advertisements or videos), it can easily go above 70 degrees Celsius on either core (according to CPUID HWMonitor). One time, the system actually failed and forced hibernated due to overheating. (To me, the screen went blank all of a sudden. I turn the laptop back on, and the screen printed a message for a while saying it forced shutdown due to overheating. I realized it was hibernation after I logged in since I see all my windows) 3. On the second day of use of this laptop, the laptop just shutdown for no good reason, and then couldn't boot, saying it cannot find boot image or something like that. I looked up the web and found that it could be a BIOS issue. It said to try reseting the BIOS setting, and then it worked. I also upgraded the BIOS image to the latest after this incident. 4. This is probably more a router issue, but I initially had problems connecting wireless to my router. It was solved after changing my router. For those who are interested, the details is as the following: my old router supported up to 802.11n , but not 802.11ac, That shouldn't matter, but all wireless connections get disconnected once in every several hours if my HP Spectre x360 is trying to use the wireless. However the wired connections stayed ok when this happens, so the router is only "partially" killed. The fact that all wireless connections are getting killed seemed to me that the router didn't like something from my HP laptop. To be fair, I didn't try not using my HP laptop to see if the issue goes away, so it could be a coincidence that the router started to go faulty at the same time I bought and used my HP laptop. Anyways, it seemed it's a router issue, so after replacing the router. the issue went away. Thanks.

Will investigate and let you know what I can find out.
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!

RV042G Log Email and other issues

The RV042G manual said to use this site for support so here goes. After owning and operating the RV082 for many years, I recently upgraded to the RV042G V01. Overall the RV042G hardware appears to function pretty good. The RV042G has faster throughput, but it is slightly slower in command/control response and boot than the RV082. I have now owned the RV042G about two days and have found a number of issues. Specifically, emailing logs doesn't work.
- Emailing logs does not work. RV042G does not appear to handle any type of connection authentication, it does not have a place for the senders user name or password. I have tried SMTP servers that require no authentication and ones that do, none of them work. RV082 worked fine with the Time Warner Cable (TWC) SMTP server, RV042G does not. Additionally, there is NO output in the logs to show a failure. So TWO bugs here. I have checked settings to ensure no blocking rules, have rebooted, and even did a factory default with no luck and absolutely no mention in the logs anywhere of failure to send.
Email is my primary issue, any suggestions on getting this working would be appreciated. I've also identified a number of other issues as well and included them here to avoid multiple posts. These are:
- Port 0 apparently responds to interrogation and shows CLOSED (not STEALTH per grc.com). This was NOT the case for the RV082 and is a potential security vulnerability as it cannot be redirected.
- Port 1 is CLOSED and apparently responds to interrogation. This was NOT the case for the RV082. Normally I would be good on the RV082. I could redirect any OPEN or CLOSED ports to the bit bucket (192.168.1.254 for instance). BUT, the RV042G Port Forwarding is NOT sending things to the bit bucket and instead decides to OVERRIDE the forwarding and respond to queries. So there are TWO bugs here. This is a potential security vulnerability.
- The ALL Logs tab shows nothing, but sub tabs do until AFTER you hit the clear button, then it works as expected. This happens every time you open the logs. Another poster identified this problem so this is confirmation of that issue. Also, once the dialog box for the log has closed, it will not open again until leaving the page and returning.
- Authentication failures will show up in the System Log but not in the Access Log?
- HTTPS html interface works fine in Firefox. However, turn it off and use just HTTP and there is a problem. Can't see the forms and buttons, can only see the background image. This isn't as much of a problem as I can just use HTTPS, however, with the RV082 when HTTPS was activated it would open the remote management portal regardless of whether the button was clicked or not. So really a non-issue but a bug none the less.
- RV082 could send 500 log events, RV042 can only send 100. Again, not a bug but a reduction in capability over the older RV082.
One last thing, your hardware version control numbers and firmware download page are confusing for the RV042G V01. Found this when I checked if there was a newer version of the firmware than what the RV042G shipped with. Here is what the firmware update page shows:
"Cisco RV042G Dual Gigabit WAN VPN Router"
"Firmware Release 4.2.1.02 - RV042, RV082, RV016 firmware 4.2.1.02-tm (V3 hardware required)".
The problem is that you reset the hardware version in the RV042G (V01). Just seems probable that someone will download the firmware for the RV042 V01 and try to put it on the RV042G V01.
I like the RV042G overall and will wait for updates for these issues (email logs would be nice sooner rather than later as this is an advertised feature). The RV082 was a great router for a long time ONCE most of the bugs were fixed, hoping the RV042G will be the same.

Guess I spoke too soon. If Remote Management = Disable and HTTPS = Enable, it will OPEN external access to port 443. So have to use an access rule to kill it off. Can STEALTH Port 1 as well with an access rule but have to block all traffic there. Cannot block Port 0 (make it STEALTH) with an access rule and this needs to be fixed in firmware.
So port forwarding does work but not when sent to the bit bucket, have to use an Access Rule instead. (You can see this by doing the following: turn off HTTPS and remote management and look at port 443 from the outside of the firewall. No response at all. Now enable HTTPS and keep Remote Management disabled and forward port 443 to an unused internal IP address. The port still shows up as OPEN but won't connect. Again, the RV082 did not exhibit this behavoir and would simply not provide any response to an external query if forwarded to an unused internal IP address.)
For clarity, I have the RV042G V01 with Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55).

Scan app not opening and other issues

Hi,
Let me start by saying thank you for your assistance. I have a regular-old 5514 photosmart airprint printer, and it is going crazy. It is just about to be two years old. My computer is a MacBook Pro on 10.9.1 (also two years old). The printer and computer are connected by my Comcast blast wifi. All of my paper and ink are HP. So here's the problem, first it won't print my pictures, not on glossy or regular-it just makes the noise like it is printing but the pages are blank (this never used to be a issue); second, the scan app won't even open on my computer, it just gives me a long page of coded errors or just automatically closes; finally, it often is printing streaky if it does print. There are no updates that I can find on for the app on my computer, and I have zone 2 ink, (I will buy more if this thing starts working), and I have run all the tests and they are completely fine as if nothing is wrong. Please help! If you need additional details I can provide that info.
Thanks,
amycdero

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

DNS and other issues with SBS Server 2003

I see a lot of excellent information out here in the discussion group but I understand little of it. I am technology savvy but not an IT man, so please be patient when I ask questions to clarify your responses.
My first question should be an easy one to answer. Has anyone told you all that they appreciate your help today?
I DO !!! Thank you for your kind nature and your choice to help others (like me)!
Our 2003 SBS server has multiple issues. The server has two NICs; one for the WAN connection and one for the LAN.
Windows IP Configuration
Host Name . . . . . . . . . . . . : mathewsserver01
Primary Dns Suffix . . . . . . . : MathewsElectricalInc.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : MathewsElectricalInc.local
Ethernet adapter Mathews Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #1
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E7
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
Ethernet adapter Network Connection to Router:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #2
Physical Address. . . . . . . . . : 00-1E-C9-CE-C5-E6
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.yyy.xxx.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.yyy.xxx.1
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled
#1 In Event Viewer (Local) Application I have recurring event Source=Userenv Event 1053 every 9 minutes.
#2 In Event Viewer Directory Service I have recurring event Source=NTDS General Event 1126 every hour.
#3 In Event Viewer DNS Server I have recurring event Source=DNS Event 6702.
Also, I am surprised that the LAN NIC #1 is not set up as DHCP!
What information may you require to assist me?
tmath2 in Houston

Hi,
Could you type “route print“ on CMD, and post the result here?
It would be helpful if you may describe the phenomenon of the problem? such as changes before the problem occurs, any prompt error message, related operations except for these logged Event ID.
You may reference the link below for reference.
Event Source Userenv and Event ID 1503:
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=1053&EvtSrc=Userenv&LCID=1033
Event Source NTDS and Event ID 1126：
http://support.microsoft.com/kb/305837
DNS 6702：
http://technet.microsoft.com/en-us/library/cc735806(v=WS.10).aspx
Best Regards,
Eve Wang
Thanks Eve! I appreciate your attempt to help. I inadvertently posted my reply for the Route table without quoting you first. Sorry about that.
As far as the problems go, time to logon to server > 5 minutes. Group Policy issues abound. DNS issues (as mentioned). Thought I had an easy one for you. Sorry about that.
I have one client computer running Windows 7x64 (call it My Workstation) that I back the server and other client PC's up to. The clients have no problem, but after a day or two, the server can no longer "see" the My Workstation and the backup fails.
But then when I reboot the My Workstation, the server "sees" it again!
Furthermore, I backup a 10TB RAID 6 array on
My Workstation to yet another client for redundancy (Call it WORKSTATION2-PC), but if I try to click on the computer icon in Windows Explorer for WORKSTATION2-PC, I get the error "Windows cannot access \\WORKSTATION2-PC. However if I type in
the ip address or WORKSTATION2-PC, I have no problems.
tmath2 in Houston

Can't set up Lightroom Publish Services, internal error occurs

I'm trying to use LR 3's publish service for SmugMug. I'm a little scared since
I have a large number of photos to sync up.
When I click on "setup" on the SmugMug export services, I get a popup
error with this message:
"An internal error has occurred: ?:0: attempt to index field 'exportSettings' (a
nil value)"
Any idea how to fix this?
The same message appears for any of the publish services (Flickr, Facebook).
If I go the Publish manager, I can authorize the SmugMug account. It then says it syncs the hierarchy, but afterwards nothing seems to have happened and the account is not longer authorized.
Thanks.

Thanks Mark, but that's not it.
I'm not using Jeff's plugin, but the new built-in one for LR 3.2 and LR3.3. I did try to install Jeff's plugin just before LR3.2 came out. I uninstalled Jeff's version (or at least tried to - it doesn't appear anymore) before I ever used it.
I'm not even to the point of exporting to SmugMug, I just click 'setup' and get the error.

Lightroom 5.5 internal error and other issues

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