Limited image import from scanner

I find only limited image import options under Photoshop CS5 and CS6. Under CS3, I have a number of options which I have used frequently, regarding preview, zoom, desceening, filtering, stretch, noise removal, fading, grain, etc. None of these seem to be available under either CS5 OR CS6. In fact, under CS5, under "FILE>IMPORT", I I don't even GET the Canoscan 8400F opton. This is pretty basic stuff, getting good quality off a scanner. What's up? Do I need to go back to CS3 for everything? It actually worked.

Hi there, I'm sorry you aren't able to scan.
What operating system are you using? There are known issues with scanning while running Mountain Lion, in particular. If this is the case, Adobe engineer reccommends trying Image Capture:
Image Capture is a utility program in the Utilities folder inside the Applications folder, and is a standard part of Mac OS X. As far as I know, Image Capture does work properly in Mountain Lion.
ImageKit refers to the underlying Cocoa frameworks (programming interfaces) used by Image Capture as well as by Photoshop and other applications to perform scanning. For reasons I won't go into here, these are not working correctly in Photoshop, but are in Image Capture, which is the problem we're working to resolve with Apple.
The scanners that work with Image Capture/ImageKit are also a standard part of Mac OS X, which means that users do not have to go to a different web site (e.g. Epson's web site) to download and install drivers for their specific scanner, which you do have to do with TWAIN. Scanner support (numbering in the hundreds) through Image Capture/ImageKit is already included in Mac OS X "out of the box".
We added support for ImageKit scanning to Photoshop CS6 because we recognized it was unlikely that scanner manufacturers would go back and rewrite their TWAIN drivers to work in 64-bit mode (especially older scanners that are no longer manufactured).
One advantage is that as improvements are made to ImageKit and as more scanners are added by Apple to their Mac OS X releases over time, Photoshop users get those "for free", so to speak. Unfortunately, changes to ImageKit made for Mountain Lion have had the effect of breaking this feature in Photoshop, but we are confident this will get sorted out.
Here is an article talking about known issues with scanning in CS6, and some workarounds. It suggests downloading a TWAIN driver (more information here) or using your scanner's scan utility (although this might not be the optimal solution for you, considering you came to the forum).
I hope this information helps!

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