List of service orders including partner functions assigned

Hi gurus,
We were trying to get from IW39 report a list of service orders with partners assigned in partner functions, but doesn´t seem to be possible.
Do you know how to get such a list?
Best regards,
VL

Hi,
You can use the multi-level list IW40. Use the 'filters' to choose which objects you want to see including partners.
-Paul

Similar Messages

I can not see all "Divisions" in BP Rel.--Partner Function Assignment

Hi,
When I edit "Partner Function Assignment" in BP reliationship such like BUR011("Employee Responsible"),
I can not see all "Divisions" in list which I can see in configuration via SPRO-->Customer Relationship Management->Master Data->Orgnizational Management->Division Setting->Define Divisions.
E.g., in configuration, I can see 7 records of divisions from "001" to "007", but in "Partner Function Assignment" of BP relationship, I can only see "002" to "004".
Do you know why? Thanks a lot!
Best regards,
Long

hi
that should not be happening,if they are visible in one client then should be there in another too
do one things try run this
hrbc1_atributes_buffer_update
it will refresh the buffers of your org structure and then you may be able to add this
also check the check box where it is mentioned that"object determination should be permitted"
remember it will run only for once after you run this the check box will be unchecked again
i guess it may solve your probs
also try to structure your org structure index
use t code
crmd_index_om
and withtin the object type give O
and execute
best regards
ashish

BP Relationship - Partner Function Assignment not maintained

During the initial load for CUSTOMER_REL the Partner Function Assignment is not maintained for the Relationship "Usage". We want to default this information based on the Sales Area data of the Sold to party and Partner Function maintain in the ECC KNVP and/or KNVK. Anyone have any experience in accomplishing this?

Hi
Go to transaction VOPA and maintain partner determination
In the customer master , VD01 maintain partners for this customer for whom you are creating the sales order
Hope this helps
Cheers
N Ganesh

CO27 (Picking List) for Service-Order (CS)

Hi,
we use Tcode CO27 for PP-Orders. This Tcode cannot be used for Service-Orders.
Is there any Tcode to get a Picking-List for Service-Orders?
Thanks.
Regards, Dieter

Hi,
As per your query you have to consult with SD consultant, because they have to configure accofdingly.
Anil

Sales order level partner Function error

Hi,
I created New Partner Function ZB (Agent ) and also i have done partner Determination
According to my client requirement each customer having more than 2 agents so i have assigned in the customer master
Coming to Sales order, i created sales order , for that customer has 3 agents from header level system is picking one agent and coming to line items ( i created one line item ) system is not showing 3 agents its showing i tried manual entry also
bcoz i am giving agent commission to those agents based on the sales
plz guide how to solve the issue

Hi,
By using the path specified below,
SPRO>Sales and Distribution>Basic Functions>Partner Determination>Set Up Partner Determination-->Set Up Partner Determination for Sales Document Header.
Click on "Partner Determination Procedure Assignment".
Check the partner procedure assigned to your Sales order type.
Click on "Partner Determination Procedures".
Select the Partner procedure noted earlier.
Click on "Partner Functions in Procedure".Check whether "ZB" is there in the partner functions list or not.
Click on "Partner Functions".
Select the entry "ZB".Ensure that there is no tick mark for the field "Unique".
Regards,
Krishna.

Error message in Creating order without Partner Function ER(CSR)

Hi All ,
My client want a error message to be appeared when we are creating sales order for customers where partner function CSR (ER ) is missing ...Can u just help where the congiguration is to be done .
Bala

You can do this by following:
SPRO>S & D>Basic func> Set up partner determination , select Partner determination for Sales doc header. Here check through ->Partner Determination Procedure Assignment as to which procedure is assigned to your Sales doc type.
After getting the procedure goto ->Partner Determination Procedure Assignment , Select-> Partner Functions in Procedure, check here if your partner function if available, if not add it here and mark it as Mandatory.
This will solve your issue.
Rewards if helpful.
Regards,
PATHIK

Service order-Error during account assignment

HI experts,
I am facing a problem in CRM when saving Service Orders.
Issue:No account assignment found for this service process
An error has occurred in the system XXX while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors occurred while transferring the document into another system.To view the error messages,see the enclosed log.
Transmission log
No account assignment found for this service process (Notification E CRM_SRV_LOG_EXT_OLTP 008)
Actually,We have a problem about service order,how to integration with WBS element.
We can see Account assignment in service order item from GUI,but search help is nothing.
Account assignment is missing in UI.
If anyone know it,please share with me.
Thank you.

Hi Fan Ding,
1. Would you please check the Controlling integration settings in CRM and ECC systems.
Most importantly, Replicate service characteristics relevant to controlling
Assigning cost centres to service org units
Establishing controlling type, controllin glevel and scenarios
Assigning plant and storage location to service org units
etc.,
2. Please check whether Sales/Service organization assigned to Billing unit and in turn the Billing Unit is assigned to company code or not.
Regards,

In service order Issu:No account assignment found for this service process

Issue:No account assignment found for this service process
An error has occurred in the system RT1400LS while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
No account assignment found for this service process (Notification E CRM_SRV_LOG_EXT_OLTP 008)
While we created the service order as a fallow up document of the quotation system unable to create the PR. System showing the above error in the service order.
We created the service order with same items directly not as fallow up document to quotation PR created with out any fail.
As per my analyses above error because system unable to find out the Internal order to create the PR hence we created service order as a fallow up document of the service quotation.
Revert require data to understand the issue more.
Best Regards,
Prakesh

Dear Gurus,
Thanks for your update. we checked as per your suggestion but the issue is PR is not determining the IO while creating the PR.
We used the different item cat in quotation and service order system generating the PR, But our Clint want to use the same item cat in the both service order and quotation.
If we created the quotation after that service order with the service line item and spare part line item system creating the IO (internal order) but PR not generating.
Please help me in this scenario what should we do.
Best Regards,
Prakesh.

Service Order status update function module ?

Hello,
We are looking for a Function/BAPI anything to update the line item status of a Service Order .We are using this Service Order in the CRM_IC (Interactive Center) Web Client Implememtation.
Thanks
Manoj

Manoj,
You could use CRM_STATUS_UPDATE, but if you use that function, the update will probably not be send through the flows of CRM (=> dependent systems, like MSA, will not be updated).
If you want the update to pass through the CRM flow, you'll have to use the standard Bapi to maintain orders (CRM_ORDER_MAINTAIN) or the inbound XIF-function which might be easier to use: CRMXIF_ORDER_SAVE.
The first is based on tables which contain the changes, the second is based on a bdoc-structure that you'll need to fill for yourself.
Grtz,
Michael.

Rule Modeler, Order Routing - Partner function to update ?

Hi,
I have configured order routing in rule modeler based on categories to determine the org unit to which the order should get routed too.
On execution, the partner function 'SLFN0003 - Support Team' gets changed to the BP for the org unit.
My question is - I cannot find any link between Order routing and Partner function SLFN0003 - How does the system know that it needs to update this partner fucntion only ?
If I create my own Z Parnter function, how can I get the order routing to change this partner function type ?
Any help will be appriciated.
Thanks,
Raj

Solution: Problem solved. Error was the name of the attribute. It has to be POST_CODE1_IB
and not ZPOST_CODE1_IB.

Service order - Error during account assignment - Avoid the transfer to ERP

Hello SAP Experts,
I am facing a problem in CRM when saving Service Orders. An error is coming from my ERP system because the system is trying to tranfer the cost from the CRM Service Order to R3.
This is the error: Orgfinder: No value found for Organizational Unit BILL_ORG
I don't need the transfer of costs to the ERP. Can anyone tell me how we can deactivate this option? The item category is relevant for pricing but it is not relevant for invoicing and costs.
Please help.
Thanks in advance and regards.

Hi Savan,
SAP CRM Status Management is a part of SAP CRM Basic or Base Customization and the link is available in the following path
IMG --> CRM --> Transactions --> Basic Settings --> Status Management --> Change Status Profile for User Status.
Here you can influence the status. You can also have a look at the status profile documentation here
[Status Profile|http://help.sap.com/saphelp_crm70/helpdata/en/92/8269126d1547578aab640f097de32c/frameset.htm]
Hope this will help.
Thanks,
Samantak.

Partner function assignement to EQUIPMENT

Hi,
I want to assign ship to partner to Equipment. can someone suggest which function module or BAPI available for this task.
Appriciate your help.
Regards
Pravin

Hi Pravin,
I am not sure of a BAPI, atleast in 46C.
But I did was use the IBIP functionality. With this you will be able to add partner details to Equipment.
Check out the T.Code: IBIP for more details.
Here is a link to related documentation. Check out point 12.
<a href="http://help.sap.com/saphelp_46c/helpdata/en/35/a47db0763e0392e10000009b38f9b7/frameset.htm">http://help.sap.com/saphelp_46c/helpdata/en/35/a47db0763e0392e10000009b38f9b7/frameset.htm</a>
Hope this helps.
Regards,
Sumant.

Access Sequnce in Partner Function

Hi
We are using same transaction types for 3 different types of service orders functionality.
Service order, Copy Service Order, Follow up service Order, we are defined partner function with below category, Client, Alternative Requester, Employee Responsible, Service Group..
Scenario 1.
The Original service order has both Client & Alternative partner function fields with the same person i.e. u201CClient is equal to Alternative Requester, we require scenario as below
i)      Copy service order partner functions are the same partner functions as the preceding (original) service order.
ii)      FUSO alternative requester partner function will be copied from Original service order Client Partner Function partner function.
Scenario 2:
The Original service order has both Client & Alternative Requester partner function fields with different values i.e. u201CClient is not equal to Alternative Requesteru201D. Here it will impact on FUSO as described below
i)         There is no effect to copy functionality i.e. Copy service order partner
           Function has same partner functions as the preceding (original) service order
ii)     Effect on FUSO logic: Alternative requester partner function will be copied from original service order to FUSO alternative requester field.
But as per scenario Client from Original service order should become Alternative Requester for FUSO,, Suggest perfect access sequence to satisfy above condition
Regards
Raju

Hi,
Create an access sequence with one step:
1) Client from Preceding document
in which the source should be preceding document and the details on the origin should be your client partner function.
Then assign this access sequence to your Alternative Requester partner function.
This should work.
Regards.

Copy partner function?

Hello!
We're running a CRM 5.2 system with a big daily load ~10k SO/day.
We have a situation where a lot of service orders have been created with one partner function referencing a small number of business partners. The result being that these business partners are extremely slow in the system and often time out in searches.
The exact amount of service orders and business partners is as of yet still unknown, but a ball park figure is about 15-20 business partners with the partner function on potentially hundreds of thousands of service orders, each. In total we have about 8 million service orders. So we are dealing with large volumes of live production data.
What we would like to do is to "fix" these service orders by "copying" the business partner from another partner function on these service orders and replace the incorrect one. See example below:
Before:
Service order: 8000001234
Partner function Z0000109: BP 500000111 (incorrect BP)
Partner function Z0000108: BP 500000222
After:
Service order: 8000001234
Partner function Z0000109: BP 500000222 ("copied" from below)
Partner function Z0000108: BP 500000222
We believe this would be accomplished by changing the GUID for BP 500000111 to the GUID for BP 500000222 in field PARTNER_NO for the relevant partner functions in table CRMD_PARTNER. We intend to verify this approach in a sandbox environment for sure so we know that it can be done before we start development for real, but we would be very glad for comment on this approacy, whether you have any tips/suggestions on how to do this, whether it has been done before on large data volumes (we couldn't find a good SAP note), or whether you perhaps advise against doing this at all.
Thanksful for any comments,
Petter

By changing the GUID in CRMD_PARTNER you should be able to do so, I have done it several times, but only with smaller numbers. However, if you work on this table I would rather (due to performance reason) do it directly on the DB and not via an ABAP. Maybe even use a shadow-CRMD_PARTNER, update this via program and later copy back the values into the CRMD_PARTNER to minimize access time on the table.
With that many data I guess you have an explicit DBA responsible to database tuning? I would go and see this guy beforehand.
Regards, Kai

Reg ES for Service Order

Hi ,
I need to list the Service Orders based on Functional Location using a Standard ES .
Can any one please give me the name of the ES .
Thanks & Regards,
Hamsa Shree

Badrinarain,
You can use user exit PPCO0007 to serve your purpose.
Regarding the info to reach the senior person, you can talk to your Basis consultant to have the required settings, when any new order is created, it will be informed via mail to the senior person.
Hope this helps you.
SmanS

List of service orders including partner functions assigned

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