LiveCycle broken by UserManagerService

We have a problem with a service using the activity "Find Group" in Livecycle ES.
In DEV, everything was ok, but when we switch to production, we have this exception :
Caused by: | [com.adobe.livecycle.usermanager.client.DirectoryManagerServiceClient] errorCode:16385 errorCodeHEX:0x4001 message:Exception wrapped in DSCException is Null or NOT An Instance of UMException chainedException:ALC-DSC-023-000: com.adobe.idp.dsc.registry.service.NoActiveServiceConfigurationException: There is no active service configuration for service: DirectoryManagerServicechainedExceptionMessage:There is no active service configuration for service: DirectoryManagerService chainedException trace:ALC-DSC-023-000: com.adobe.idp.dsc.registry.service.NoActiveServiceConfigurationException: There is no active service configuration for service: DirectoryManagerService
I have tried a new service that only do one lookup. In DEV, envything is ok, but after deployement in PROD we have the exception (bellow). The two environnment have the same Domains configuration. We migrate the service by using the "create archive"/"import archive" from Livecycle Workbench/Livecycle Admin.
When we go the administrative console " Services/Applications & Services/Service Management / Config DirectoryManagerService" we also have the message : There is no active service configuration for service: DirectoryManagerService.
Our installation is inusable, we cannot use the DirectoryManagerService anymore and it seem there is no mean to "reset" the service. Our process rely on this component.
I think the DirectoryManagerService from UserManagerService is broken. I wonder if there is a solution other than delete all the data and reinstall LiveCycle ES ?
Thanks for your help
David NARAMSKI
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(Ej bTransactionCMTAdapterBean.java:212)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doSupports(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:104)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.workflow.engine.PEUtil.invokeAction(PEUtil.java:724)
at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.transientInvoke(WorkflowDSCInvoker. java:346)
at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.invoke(WorkflowDSCInvoker.java:157)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew (EjbTransactionCMTAdapterBean.java:284)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:143)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:315)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint. java:138)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java :81)
at sun.reflect.GeneratedMethodAccessor356.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1096)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1037)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:566)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:90)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConn ectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitia lReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)
Caused by: | [com.adobe.livecycle.usermanager.client.DirectoryManagerServiceClient] errorCode:16385 errorCodeHEX:0x4001 message:Exception wrapped in DSCException is Null or NOT An Instance of UMException chainedException:ALC-DSC-023-000: com.adobe.idp.dsc.registry.service.NoActiveServiceConfigurationException: There is no active service configuration for service: DirectoryManagerServicechainedExceptionMessage:There is no active service configuration for service: DirectoryManagerService chainedException trace:ALC-DSC-023-000: com.adobe.idp.dsc.registry.service.NoActiveServiceConfigurationException: There is no active service configuration for service: DirectoryManagerService
at com.adobe.idp.dsc.registry.service.impl.ServiceRegistryImpl.getHeadActiveConfiguration(Se rviceRegistryImpl.java:944)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.resolveConfiguration(ServiceEngineImpl.ja va:148)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:73)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.livecycle.usermanager.client.DirectoryManagerServiceClient.findPrincipals(Direc toryManagerServiceClient.java:845)
at com.adobe.idp.dsc.um.lookup.UserManagerLookupServiceImpl.findGroup(UserManagerLookupServi ceImpl.java:150)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(Ej bTransactionCMTAdapterBean.java:212)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doSupports(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:104)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.workflow.engine.PEUtil.invokeAction(PEUtil.java:724)
at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.transientInvoke(WorkflowDSCInvoker. java:346)
at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.invoke(WorkflowDSCInvoker.java:157)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew (EjbTransactionCMTAdapterBean.java:284)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_ caf58c4f.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:143)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:315)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint. java:138)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java :81)
at sun.reflect.GeneratedMethodAccessor356.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1096)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1037)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java: 190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:566)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.jav a:90)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink .java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink .java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConn ectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitia lReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionLi stener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)
at com.adobe.livecycle.usermanager.client.ManagerServiceClient.throwNonUMExceptionAsUMExcept ion(ManagerServiceClient.java:53)
at com.adobe.livecycle.usermanager.client.ManagerServiceClient.handleException(ManagerServic eClient.java:90)
at com.adobe.livecycle.usermanager.client.DirectoryManagerServiceClient.findPrincipals(Direc toryManagerServiceClient.java:849)
at com.adobe.idp.dsc.um.lookup.UserManagerLookupServiceImpl.findGroup(UserManagerLookupServi ceImpl.java:150)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
... 91 more

I would consider two possibilities:
1) It is unlikely that your DEV and PROD directories have the same provider URL. If they do you may have more trouble than you know. All user lookup services use a provider URL, either configured directly in each service instance or configured in the base service. Validate the provider URLs.
2) Your PROD directory service may not enable access from external sources, by default. Check with your security admin. They may have to configure and enable a named user who can access the directory. The user credentials could then be used to run the LiveCycle ES service.
Steve

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1- Thank you
2- It only seems rational that if I make a form with LiveCycle that I should be able to view it with Adobe Reader or Adobe Pro.
Making a form with LiveCycle to be distrubuted to personnel internally that have Adobe Reader and Adobe Pro and cannot open it without it having a digital signature field in it that has just recently been signed just doesn't make sense. Nor does it seem to make sense to have to purchase 200 additional licenses just for LiveCycle so that people can open a PDF that was made with LiveCycle. If I make it in LiveCycle and only people with LiveCycle can open it, what is the purpose of making it to begin with?
3- This also totally sucks. In a standard Adobe Doc I can at least attach documents to it?
So, what, exactly then, is the purpose of LiveCycle if the only benefit it seems to provide is ease of creation, but the end product has way less functionality?
And how do I go about contacting an Adobe rep on the phone in regards to this without getting "there is no support for this product, go to Adobe.com"
We have millions of dollars of Adobe software and can't get support other than hunting and pecking in these forums? Really?

PDF Templates: using forms designed in LiveCycle Designer

Greetings,
I’m creating templates using Adobe LiveCycle Designer ES2 and using Adobe Acrobat X. When I upload the PDF templates I’ve created to BI Publisher, I hit a brick wall. The reports spit back *“FormProcessor internal error.”* when I click on View, then click through the "Error: contact an administrator" box. When I choose Export... I get a broken PDF file that doesn't seem to have any content.
When I go to Layouts and click Map Form Fields for any of these layouts, I end up with a blank-looking screen. It says "Map PDF Form Fields" at the top, but there's just a gray box below it, where you should see the PDF form.
It should look like this
http://download.oracle.com/docs/cd/E10383_01/doc/bip.1013/b40017/T421739T423025.htm
(right by “Adding a Predefined PDF Form as a Template”)
I'm using BI Publisher 10.1.3.4.0
Any help is appreciated! The "FormProcessor internal error" is so vague that I'm not sure where to look for help. I can generate reports using RTF templates with no problems. LiveCycle Designer seems perfect for the task at hand, so I'm really hoping I can get this working.
Thanks,
Martin

Greetings,
I’m creating templates using Adobe LiveCycle Designer ES2 and using Adobe Acrobat X. When I upload the PDF templates I’ve created to BI Publisher, I hit a brick wall. The reports spit back *“FormProcessor internal error.”* when I click on View, then click through the "Error: contact an administrator" box. When I choose Export... I get a broken PDF file that doesn't seem to have any content.
When I go to Layouts and click Map Form Fields for any of these layouts, I end up with a blank-looking screen. It says "Map PDF Form Fields" at the top, but there's just a gray box below it, where you should see the PDF form.
It should look like this
http://download.oracle.com/docs/cd/E10383_01/doc/bip.1013/b40017/T421739T423025.htm
(right by “Adding a Predefined PDF Form as a Template”)
I'm using BI Publisher 10.1.3.4.0
Any help is appreciated! The "FormProcessor internal error" is so vague that I'm not sure where to look for help. I can generate reports using RTF templates with no problems. LiveCycle Designer seems perfect for the task at hand, so I'm really hoping I can get this working.
Thanks,
Martin

PDF version of Docs - link broken

Was really pleased when i found there was a pdf version of the docs,
it seems the link isn't working.
http://learn.adobe.com/wiki/spaces/exportspace.action?key=lccs
any ideas?
is there another link to the pdf.
glenn
tinylion

Hi Glenn,
I am guessing you clicked on the "PDF version" link from this page or a child-page: http://learn.adobe.com/wiki/display/lccs/LiveCycle+Collaboration+Service
It doesn't work for me either.
You can find a PDF version of the docs in the SDK payload: \docs\LCCS_Developer_Guide.pdf.
I will e-mail our Learning Resources Team to see what they can do about the broken link.
Hope that helps.
Thanks for pointing out this broken link,
Julien
LCCS Quality Engineering

Reader 8.0 and LiveCycle 8.0

I have created a fillable form with Livecycle 8.0.
When I have published it it seems to work fine in reader 7.0 and everyone can send it back to me using the submit button.
I have found that in reader 8 its `hit and miss` whether you can send it back it seems to just sit there and do nothing.
Please help !!!!!!!!!!!!!

Thank you for going through all of that. I had done the same thing over the weekend and found the same thing. Just for anyone running into this problem down the road, here is what I did:
- Instead of directly importing the Word document into LiveCycle (that generated a master page for every page in the document which was undesireable although I'm not sure why) I used the Adobe PDF/Convert to Acrobat PDF option that gets added to Word when you install Acrobat Pro. In that I had selected the option to embed the fonts and used the 6.0 compatibility option.
- When that was opened with the LiveCycle, the way I found the discrepency was by noticing that the font that was showing for each of the controls was "TimesNewRoman" (no spaces between the words) and any new controls that I put on the form where I wanted that same font showed as "Times New Roman" (spaces between words).
Again, many thanks for wading through that whole thing. There are many things about the conversion which were undesireable, namely that any paragraph of static text got broken into the separate Text areas for each line, and where a given line had an embedded word or words that were bolded/italicized/underlined, the conversion turned that single Text area into 3 different ones...the first for the text leading up to the bold/italicized/underlined word(s), a second for the those word(s) and a third for the remaining text. That is quite messy, however I'm not sure that creating a document of the length I had (12 pages) would any easier to create from scratch in LiveCycle.
Don't get me wrong...this is a really powerful tool, but it is a bit klugey to use for developing documents from scratch.

Problems importing images into Livecycle Designer 8.0

Hello all,
Recently, I have been having problems importing images into the livecycle forms. I put in the image field and link the image but it would just show a broken link symbol. i usually edit the image in photoshop and save as a jpeg. I can't figure out why Livecycle takes some images but not others.
Please help anyone

Never mind, I figured it out, have to save files in RGB format, not CMYK

LiveCycle Designer ES 4 trial download problem

Hi,
Im trying to download LiveCycle Designer ES 4 trial here http://www.adobe.com/cfusion/tdrc/index.cfm?product=livecycle_designer but nothing happens. When trying downloading with Explorer an error message comes up saying:
We're sorry, we encountered an error processing your request.
Please try your request again. You may wish to try one of the following links:
Is the link broken? If so does there exist a valid link somewhere? Could the problem be somewhere else?
Thanks,
Noora

I tried downloading the trial again and now it comes up with an error 413 header too large https://www.adobe.com/cfusion/tdrc/index.cfm?product=livecycle_designer#state=%7B%22ac%22% 3A%22Adobe.com_TDRC_LivecycleD…
Is there anyway to actually contact Adobe to fix this?

Is Livecycle being discontinued

Hi
On this page: Adobe - LiveCycle Developer Center | Adobe Developer Connection it states that "The Adobe Central Output Server family is scheduled to reach end of life on June 30, 2016. AEM forms is the recommended replacement for most Central products. "
It's not totally clear on any page I can find, but is LiveCycle (Workbench and Designer) part of this Adobe Central Output Server family that is being discontinued? We are looking into what tool to use going forward and are trying to work out whether we should even consider Livecycle in the future or whether to just consider AEM forms as the only official Adobe option.
thanks
Dan

It is now apparent that iWeb, and iDVD, will no longer be supported by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
All of these issues can be solved with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
Apple has announced that iLife is now an unsupported product and those iApps will only be available thru the App Store from now on. However, the boxed iLife 11 at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought. Personally, if I already didn't have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This might be of some interest to you at this time: Life After MobileMe.
OT

Jackd + guitar: "timeouts and broken pipes"

Hi friends! I'm trying to pass my electric guitar via any rack/effects (like Guitarix or Creox) with no luck. I've got this sound card:
01:06.0 Multimedia audio controller: Creative Labs [SB Live! Value] EMU10k1X
01:06.1 Input device controller: Creative Labs [SB Live! Value] Input device controller
I try with QJackCtl and invoking jackd from the terminal with any luck.
jackd -d alsa -C -P
jackd 0.121.3
Copyright 2001-2009 Paul Davis, Stephane Letz, Jack O'Quinn, Torben Hohn and others.
jackd comes with ABSOLUTELY NO WARRANTY
This is free software, and you are welcome to redistribute it
under certain conditions; see the file COPYING for details
could not open driver .so '/usr/lib/jack/jack_net.so': libcelt0.so.2: cannot open shared object file: No such file or directory
could not open driver .so '/usr/lib/jack/jack_firewire.so': libffado.so.2: cannot open shared object file: No such file or directory
JACK compiled with System V SHM support.
loading driver ..
creating alsa driver ... hw:0|hw:0|1024|2|48000|0|0|nomon|swmeter|-|32bit
control device hw:0
configuring for 48000Hz, period = 1024 frames (21.3 ms), buffer = 2 periods
ALSA: final selected sample format for capture: 16bit little-endian
ALSA: use 2 periods for capture
ALSA: final selected sample format for playback: 16bit little-endian
ALSA: use 2 periods for playback
jackd watchdog: timeout - killing jackd
[gabo@machina ~]$
This is the output from QJackCtl:
00:12:07.126 Client deactivated.
00:12:07.130 JACK is being forced...
cannot read server event (Success)
cannot continue execution of the processing graph (Bad file descriptor)
zombified - calling shutdown handler
cannot send request type 7 to server
cannot read result for request type 7 from server (Broken pipe)
cannot send request type 7 to server
cannot read result for request type 7 from server (Broken pipe)
00:12:07.339 JACK was stopped with exit status=1.
I can hear my guitar and record with Audacity, but when jackd enter into the escenario everything blows up. I read that nowadays almost any sound card will work with QJackCtl with the default options. I play with the parameters and sometimes jack refuse to start. With the default options on i can make it run, but i get no sound of the racks or guitar effects processors neither the guitar tuners that use jack takes the sound from the guitar. My line input is in capture via alsamixer, but still no luck. Any clue on this? I'm skipping steps?
Thanks in advance.
iamgabo

Hi!
groups && cat /proc/asound/cards && cat ~/.asoundrc && cat '/etc/security/limits.d/audio.conf' && jackd -v
adm disk lp wheel http network video audio optical storage power users polkitd vboxusers wireshark kismet
0 [Live ]: EMU10K1X - Dell Sound Blaster Live!
Dell Sound Blaster Live! at 0xcc00 irq 17
#pcm.upmix71 {
#type upmix
#slave.pcm "surround71"
#delay 15
#channels 8
pcm.!default {
type hw
card 0
ctl.!default {
type hw
card 0
# convert alsa API over jack API
# use it with
# % aplay foo.wav
# use this as default
pcm.!default {
type plug
slave { pcm "jack" }
ctl.mixer0 {
type hw
card 1
# pcm type jack
pcm.jack {
type jack
playback_ports {
0 system:playback_1
1 system:playback_2
capture_ports {
0 system:capture_1
1 system:capture_2
cat: /etc/security/limits.d/audio.conf: No such file or directory
I have a file called 99-audio.conf
cat /etc/security/limits.d/99-audio.conf
@audio - rtprio 99
@audio - memlock unlimited
Also i've seen some guys changing this file too:
cat /etc/security/limits.conf
# /etc/security/limits.conf
#Each line describes a limit for a user in the form:
#<domain> <type> <item> <value>
#Where:
#<domain> can be:
# - an user name
# - a group name, with @group syntax
# - the wildcard *, for default entry
# - the wildcard %, can be also used with %group syntax,
# for maxlogin limit
#<type> can have the two values:
# - "soft" for enforcing the soft limits
# - "hard" for enforcing hard limits
#<item> can be one of the following:
# - core - limits the core file size (KB)
# - data - max data size (KB)
# - fsize - maximum filesize (KB)
# - memlock - max locked-in-memory address space (KB)
# - nofile - max number of open files
# - rss - max resident set size (KB)
# - stack - max stack size (KB)
# - cpu - max CPU time (MIN)
# - nproc - max number of processes
# - as - address space limit (KB)
# - maxlogins - max number of logins for this user
# - maxsyslogins - max number of logins on the system
# - priority - the priority to run user process with
# - locks - max number of file locks the user can hold
# - sigpending - max number of pending signals
# - msgqueue - max memory used by POSIX message queues (bytes)
# - nice - max nice priority allowed to raise to values: [-20, 19]
# - rtprio - max realtime priority
#<domain> <type> <item> <value>
#* soft core 0
#* hard rss 10000
#@student hard nproc 20
#@faculty soft nproc 20
#@faculty hard nproc 50
#ftp hard nproc 0
#@student - maxlogins 4
* - rtprio 0
* - nice 0
@audio - rtprio 65
@audio - nice -10
@audio - memlock unlimited
jackd 0.121.3
There are the snaps for QJackCtl
Also, checkout this stuff that i've recorded with audacity, only from the line and nothing else
http://ompldr.org/vZ3A2eg
Thanks!
Last edited by iamgabo (2012-12-15 02:21:08)

HT1688 I have a damaged I-Phone and I need the contents of my calendar off of it. I did not have Mobile me at the time. Can I swap out the sim card from the broken phone to a new phone and recover this calendar?

I have an older I-Phone (3G) that for some reason the body of the phone has split in two. This phone was a business phone and it had a lot of important information on it. I have a second phone that is also a 3G. On the broken phone there is a lot of important information that I need in my calendar. Im not worried about anything else but the calendar. I didn't have the Mobile Me account at that time or I would be having this problem. Does anybody know if I can ust switch out the sim cards. I just need to recover the old calendar, so im hoping that the calendar will transfer when I switch the sim card into the good 3G. If that doesn't work does anybody know of anyway that I can retrieve this information off of this phone?

Nothing is stored on the sim card on an iPhone. If you backed up to your computer the backup will contain your calendar events. Otherwise, if your phone isn't functioning there is no way to back up or extract your calendar at this point.

HT1384 My lock screen/power button on my iPod Touch is broken, and I need some assistance.

As the title suggests, I can not use the lock screen/power button on my iPod Touch, it is broken. I can use Adaptive Touch to turn the screen on and off at will, and also turn my device off. But if I turn it off, I don't know how to get it to turn back on. Could I just plug it into a charger and turn it back on, or would I need to plug it into my computer? Please help, in a few days I won't have access to it for 9 weeks, I need immediate help.

If you power off the iPod, it will turn back on if you connect it to a charger like a wall charger or a computer. I just checked with a charging source to confirm. I knew it did it with a computer.

Error while invoking Livecycle process with Java

Hi,
I am trying to invoke a short lived process using java code. But when i try doing that i get the following error
cannot access class com.adobe.idp.dsc.clientsdk.ServiceClient; class file has wrong version 49.0, should be 45.3 or 46.0 or 47.0 or 48.0.
I am using the following versions:
Adobe Livecycle: 9.0
java version "1.5.0_03"
JDeveloper: 9.0.5.2
Can some one please suggest the appropriate action i need to take so that i can compile the code.
Thanks in advance

If you are invoking LiveCycle ES2 on JBoss compile with JDK 1.6 and run against JRE 6.
Steve

Error during 10.8.2 Update - Appstore and iTunes Broken

Hi Guys,
I hope you can help me with this one.
I just installed the 10.8.2 update trough App Store, then it asked me to restart my computer... During the restart some error message appeared saying that the installation could not be completed due to an unexpected error, and then restarted my computer automatically.
The problem is, now both my App Store and iTunes are broken, here are the details of the error message I get when I try to launch App Store either normally or using the Apple > Software Update menu option:
Process:         App Store [419]
Path:            /Applications/App Store.app/Contents/MacOS/App Store
Identifier:      com.apple.appstore
Version:         1.2.1 (129.7)
Build Info:      Firenze-129007000000000~2
Code Type:       X86-64 (Native)
Parent Process: launchd [157]
User ID:         501
Date/Time:       2012-09-20 15:09:21.308 -0300
OS Version:      Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report:          1063564 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   8
Anonymous UUID:                      877BB7B8-8322-4C71-BEFF-67D640D02852
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
Referenced from: /Applications/App Store.app/Contents/MacOS/App Store
Reason: image not found
Binary Images:
       0x107a22000 -        0x107aa2fff com.apple.appstore (1.2.1 - 129.7) <31AAF1C2-2BE9-393B-ABFD-6D869F72E909> /Applications/App Store.app/Contents/MacOS/App Store
    0x7fff67622000 -     0x7fff6765693f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: KINGSTON SV100S264G, 64,02 GB
Serial ATA Device: Hitachi HTS545025B9SA02, 250,06 GB
USB Device: Samsung S2 Portable, 0x04e8 (Samsung Electronics Co., Ltd.), 0x1f05, 0x24100000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
I appreciate if you could help me,
Best Regards,
Dante Araujo

I had this problem too.
Go to http://support.apple.com/kb/DL1580
Download the update manually and install. Worked on my MBP15 retina.
Regards
Chris

How do i transfer my musiclibrary from my iphone to a new computer since the computer the iphone is synct with is broken and no longer works

if the computer your music library is synct with is broken how do y transfer your music on your iphone to a new itunes on a new computer

1. Disable automatic syncing on connection: iTunes Prefs > Devices > Disable....
2. Connect phone.
3. Right-click the device tab on left border of iTunes window and select "Transfer Purchases." This will transfer all iTunes store purchased music, media and apps to the iTunes library on the computer.
It won't transfer non-iTunes store music/media (i.e. CD's you ripped yourself) and these will get deleted from the phone when you sync. There are 3rd party apps for your computer which may be able to backup non-iTunes media on your phone. Google.

LiveCycle broken by UserManagerService

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