LMS 4.0.1 Cisco 3925E Inventory Polling Fails

I have an LMS 4.0.1 server (on Windows 2008 R2) with all the LMS and device updates applied that fails when trying to do an Inventory Collection on a Cisco 3925E router. The router is running IOS Version 15.1(1)T2. This device is apparently supported according to:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/device_support/table/lms40sdt.html
Some 'show ver' info:
Cisco IOS Software, C3900e Software (C3900e-UNIVERSALK9-M), Version 15.1(1)T2, RELEASE SOFTWARE (fc1)
ROM: System Bootstrap, Version 15.1(1r)T2, RELEASE SOFTWARE (fc1)
System image file is "flash0:c3900e-universalk9-mz.SPA.151-1.T2.bin"
Cisco CISCO3925-CHASSIS (revision 1.0) with C3900-SPE200/K9 with 689152K/293888K bytes of memory.
'show inv':
NAME: "CISCO3925-CHASSIS", DESCR: "CISCO3925-CHASSIS"
PID: CISCO3925-CHASSIS , VID: V02, SN: FGL152610R8
NAME: "Cisco Services Performance Engine 200 for Cisco 3900 ISR on Slot 0", DESCR: "Cisco Services Performance Engine 200 for Cisco 3900 ISR"
PID: C3900-SPE200/K9   , VID: V02 , SN: FOC151828UX
NAME: "WAN Interface Card - HWIC Serial 1T on Slot 0 SubSlot 0", DESCR: "WAN Interface Card - HWIC Serial 1T"
PID: HWIC-1T           , VID: V04 , SN: FOC15170VRL
NAME: "C3900 AC-POE Power Supply 1", DESCR: "C3900 AC-POE Power Supply 1"
PID: PWR-3900-POE      , VID: V02, SN: SNI1503C7AV
NAME: "C3900 AC Power Supply 2", DESCR: "C3900 AC Power Supply 2"
PID: PWR-3900-AC       , VID: V03, SN: SNI1521C825
For reference, here is the SNMP configuration on the 3925:
snmp-server group ADMIN v3 auth
snmp-server community <rostring> RO
snmp-server ifindex persist
snmp-server ip precedence 2
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps tty
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface-old
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps flash insertion removal
snmp-server enable traps envmon fan shutdown supply temperature status
snmp-server enable traps bgp
snmp-server enable traps memory bufferpeak
snmp-server enable traps config-copy
snmp-server enable traps config
snmp-server enable traps entity
snmp-server enable traps event-manager
snmp-server enable traps cpu threshold
snmp-server enable traps syslog
snmp-server enable traps vtp
snmp-server enable traps ipsla
snmp-server enable traps bulkstat collection transfer
snmp-server host 10.152.1.27 version 2c <rostring>
The specific error message captured from the IC_Server.log file:
[ Thu Sep 29 16:19:55 EST 2011 ],ERROR,[Thread-23],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1075,Exception for device 172.22.41.9 is
java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor24.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:1065)
    at java.lang.Thread.run(Thread.java:662)
Caused by: com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.EnergyWise_HelperMethods.getDeviceEnergyWise(EnergyWise_HelperMethods.java:77)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.EnergyWiseAGI_ENERGYWISE_Mib.g$eval(EnergyWiseAGI_ENERGYWISE_Mib.java:51)
    at com.cisco.nm.xms.xdi.ags.EnergyWiseAGI.g$eval(EnergyWiseAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:687)
    ... 1 more
[ Thu Sep 29 16:19:55 EST 2011 ],ERROR,[Thread-23],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1107, Collection failed for the device : 19
com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
    at com.cisco.nm.xms.xdi.pkgs.LibInventory.EnergyWise_HelperMethods.getDeviceEnergyWise(EnergyWise_HelperMethods.java:77)
    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.EnergyWiseAGI_ENERGYWISE_Mib.g$eval(EnergyWiseAGI_ENERGYWISE_Mib.java:51)
    at com.cisco.nm.xms.xdi.ags.EnergyWiseAGI.g$eval(EnergyWiseAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:687)
    at java.lang.Thread.run(Thread.java:662)
I have attached a more detailed output from the IC_Server.log file for the Inventory Collection job of the device.
The error at first glance appears to be related to EnergyWise, so I even tried creating an SNMP view that excludes the EnergyWise MIB with the following configuration:
snmp-server view EXCLUDE-ENERYGYWISE-MIB iso included
snmp-server view EXCLUDE-ENERYGYWISE-MIB ciscoEnergywiseMIB excluded
snmp-server community L1ghty3@rSnmp$ view EXCLUDE-ENERYGYWISE-MIB RO
snmp-server group ADMIN v3 auth read EXCLUDE-ENERYGYWISE-MIB
But that didn't seem to fix it, the Inventory Collection still fails. (Perhaps this configuration is incorrect?).
Has anyone experienced any issues like this? I have tried everything I can think of to fix this, and have trawled through the support forums but couldn't find anything.

Hi,
First of all very nice research with logs
You are hitting the below bug , which will be fixed in LMS 4.2.However an official Patch will be release in the mid of october so you can conatct cisco to get the Patch for the same in October.
CSCts13593 Inventory collection fails due to VersionAPI code
Thanks
Afroj

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09_16-27-49PM.txt
OPatch failed with error code = 73
Can anyone please help me to solve this?
Do I need to install latest opatch utility?

Hi,
this error message " LsInventorySession failed: LsInventory cannot create the log directory **ORACLE_HOME***\cfgtoollogs\opatch\lsinv\lsinventory2015-04-
09_16-27-49PM.txt "
indicates that you have permission issue with your file systems : ORACLE_HOME/cfgtoollogs/opatch
double check the owner of this file system.
Regards,

WCF, Typed polling fails - schema deployement error

Hi,
I am using WCF- typed polling feature to generate schema, while testing i got this error msg:
There was a failure executing the receive pipeline: "Microsoft.BizTalk.DefaultPipelines.XMLReceive, Microsoft.BizTalk.DefaultPipelines, Version=3.0.1.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" Source: "XML disassembler" Receive
Port: "RecPort--" URI: "mssql://localhost//HL7_PMI?InboundId=PollRowId" Reason: Finding the document specification by message type "http://schemas.microsoft.com/Sql/2008/05/Polling/#Polling"
failed. Verify the schema deployed properly.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
But I know for sure that there is no schema with the above namespace anywhere, so why is it looking for this schema in this namespeace?
Any help is much appreciated,
Thanks,
sushma

Hi sushma,
You need to check two things
1) Goto BizTalk Admin Console ->schema artifacts and check "http://schemas.microsoft.com/Sql/2008/05/Polling/#Polling"
has been deployed in your application.
if deployed use schema view property to see the entire schema.
2) In pipeline change the setting for validation=false, and stop the orchestration. Then enable receive
location ...message will be suspended. Then check the message body.
Now compare schema in step 1 and step 2 must be match.
Regards
Suman

LMS 4.0.1 Cisco 3925E Inventory Polling Fails

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