LMS 4.1 Common Services and RME Question

Hello,
we are using Cisco LMS 4.1 and we going to deploy Cisco Security Manager 4.2 as well. Can CSM and LMS share RME and Common Services?
thanks in advanced
alex

No that is not foreseen, so not supported. Use 2 servers.
What can be done is having the DCR's in sync by having a common service as master and the other as slave.
Cheers,
Michel

Similar Messages

LMS 3.2 common services error

Hi all,
I am facing a problem with my LMS 3.2 server. Suddenly I found there is no device reflecing in common services-> device management as well as RME also. I restarted LMS services, server multiple time, reseted casuser, demoted the server from ACS mode to local mode but no luck. However in "dcrcli" i can see all devices and exported all devices to CSV file.
After this I restored from a backup 3 month old when devices were reflecting under common server and RME device management. this also not resolved the problem.
I uninstalled LMS, performed system cleaning and reinstalled LMS 3.2. Then I imported the devices from CSV file i had. Now also the problem not got resolved . I can see devices in dcrcli but none of the device is reflecting under device management of any module.
In Dcmaservice.log i found the error" ERROR,[main],com.cisco.nm.rmeng.config.netshow.server.admin.NSCommandSetManager,getAllCommandSet,8661,Invalid MDF data file:D:/CSCOpx/lib/classpath/com/cisco/nm/cwcs/mdf/mdfdata.xml"
Hence I restored teh mdfdata.xml file from another server. However now i can see the following errors
1) in common service -> software center -> device updae -> device count are 0 for all module
2) no device is reflecting under any module
3) one progress i saw when tring to add any device if selecting device type, it is showing me the list of device type along with OID. before restoring mdfdata.xml it was also not comming.
Please help me to resolve this.

Hi Martin,
Yes you are correct. I did the fresh installation. Imported all devices from the CSV file. However
1) none of these device is showing up in CS>device & credential >device manag
2) Also none of these device are showing up in any other module
3) In Dcrcli i can see al the devices are there
4) for testing I added few device manually. Those are also not showing in any module.
Just to inform all the modules are configured with Auto mode along with manage all devices in Auto Allocation settings under device management.
Thanks & Regards,
Satya

LMS 3.0 topology services and email notifications issue

Hi
I have an LMS 3.0 install that was working when I installed it at a customer site a few months back. I went back in to give them an overview of its operation and there are now several issues. Nothing has changed since I installed it because the customer didn't know how to use it.
The issues now are
1. When there is a link failure the mail account that should receive a notifivation gets nothing.
2. In topology services the faled link goes red but when repaired goes to dotted red and never goes back to solid black.
I know the mailing worked previously because I can see previous errors that were fixed being reported about a month back.
Also in DFM all my devices now show as learning under the device discovery page and never move from 10% completed. I found another post that says I need to upgrade to LMS 3.0.1 and DFM 3.0.5
Is it possible this will fix the other issues ?
I have LMS 3.0, DFM 3.0.0, RME 4.1 and CM 5.0
Many thanks, Stephen.

Yes, your versions are plagued by numerous bugs. It is highly recommended you upgrade to LMS 3.0.1, then apply the Campus Manager 5.0.6 and DFM 3.0.5 service packs. LMS 3.0.1 can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 , and the various required SPs from Common Services > Software Center > Software Update.

LMS 3.2 Common Services User Defined Groups problem

CiscoWorks LMS 3.2 is installed on Windows 2008 64-bit server.
All devices are added into appropriate User defined group in Groups/Common Services.
All groups are fine except that Members of group named Switch-HO-access have been copied also to group named Router-Branch by system for unknown reasons.
At few files we have noticed errors :
" FATAL com.cisco.nm.xms.ogs.server.OGSServer main Exception while OGS Server start up: CTMRegistry::startRegistryServer() : Can't find/start registry server " and
" com.cisco.nm.xms.ogs.util.OGSException: CTMRegistry::startRegistryServer() : Can't find/start registry server ".
What is the reason for copying this devices and is there some other underlying problem?

it seems that the errors you see correlate with regular stopping/starting of the LMS processes (dmgtd) so this would be a normal behaviour.
Can you provide a screenshot of the problem you describe and also the rule for the group Switch-HO-access and Router-Branch

Common Services and device removal

Hello group,
Just joined our new Ciscoworks server to our ACS server per the documentation and everything went fine except for the device import from LMS to ACS. Anyway, I have gone through and added a bunch of our devices to ACS manually and now they show up in CS, RME, etc. However, there is now a disproportionate amount of devices that are not in ACS versus devices in ACS.
My question is simply, can I remove those devices that are listed as "Not configured in ACS"? I tried to use the dcrcli command from the LMS server, but I get an error resembling a permission denied. Is a purge of devices possible?
Many thanks in advance,
AJ Schroeder

Here is the error that I get when trying to remove devices from the dcrcli command (this is with the local admin account):
Exception in thread "main" com.cisco.nm.dcr.DCRException: Authorization Failed
        at com.cisco.nm.dcr.LocalDCR.getMatchingDevices(Unknown Source)
        at com.cisco.nm.dcr.DCRProxy.getMatchingDevices_DIRECT(Unknown Source)
        at com.cisco.nm.dcr.DCRProxy.getMatchingDevices(Unknown Source)
        at com.cisco.nm.dcr.DCRcli.performDel(Unknown Source)
        at com.cisco.nm.dcr.DCRcli.start(Unknown Source)
        at com.cisco.nm.dcr.DCRcli.main(Unknown Source)
I also tried with the system identity account and got rejected as well:
Error in Delete Device: User is not authorized to perform the task on device.
Hope this helps,
AJ Schroeder

Bad customer service and warranty question.

I called a couple days ago to see if could get my lcd bezel fixed, since it just started to crack and the bottom (basically the back of the lid when it's close) for no reason at all. if i dropped it or did something to break it, i wouldn;t even bother calling. but it just started doing this naturally so i;m worried that there might be a bigger problem. i didn't think it was a big deal, and i do have a warrenty for a reason, so i thought i might get it fixed before it runs out and the problem gets worse.
To be clear, i have the warranty that came with the machine. I called Lenovo expecting the same great service, but i got something completely different. I explained my problem and the women just started speaking at a really loud voice "it's going to cost you $995 to get it fixed, Do you still want to do that" I told her that i thought that my machine is still under warranty and she told me that is not covered.
Since i have my thinkvantage tool open to get the model number and everything, i can see that i have 60+ days left. so i told her that and she comes back with "let me check your warranty." I'm a very patient person and rarely get mad, but at this point i was kind of confused and mad that she would just give me an answer without checking. she told me that i was not covered with accidental damage and i don't think i am. But when i told her that the damage is not by accident, she got very defensive and told me a lot of stuff i couldn't make out. such as "it will still cost you 995 dollars and it would just be a waste of time to send in your machine and get it sent back. and that all damage plastic wise, will count as accidental damange and if there is no damage, they send it back, it;s still gonna cost 995 dollars. This is all i could understand, since she was being loud and her voiced cracked over the phone.
To replace a piece of pastic should not cost anywhere near 995 with or without warranty
so i guess after complaning for this long, here is the real question.
Is that true, that the warranty that you get when you buy a machine does not cover plastic damage because it would be part of accidental and you do not get accidental protection when you buy the machine, even when the damage was not the result of an accident. this is not even a week after they replaced my power adapter and HDD.
I do plan to call back, but wanted to see if i can get a straight forward answer before i do.
Thanks

Escalate your complaint to the customer service satisfaction officer.
There is no warranty agreement in your warranty booklet, which explicitly states that case or plastics fitting is not covered. In such cases, one should assume that it is covered, provided that you did not damage the part yourself.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Directory Services and Windows Question

If this question has been asked before or if it seems really simple I am sorry. I have a client that has a small windows work group of XP machines. They want to move to a client server infrastructure but are not interested in the headaches involved in Windows licenses and have asked me about OS X Server on a Mac Mini. My question is if I create the users in the Mac server directory services can they use those usernames and passwords to log into their machines essentially making the Mac Mini run as a "Domain Controller" role or would those usernames and password only be used to authenticate to resources hosted on the Mini?
T

Actually, the same problems that existed in ARD 2 still exist in ARD 3 and make it difficult to make this useful with ActiveDirectory (but are not problematic in OpenDirectory). That problem is that ARD looks for a group named "ard_admin" (and others for other purposes), and when you make a group in AD it always gets prepended with your domain name (ie: DOMAINNAME\ard_admin).
The only way of handling this with ARD 2 was to create a local group named ard_admin and add the network users to it, or nest a group, but that only works with 10.4.3+. I asked this question to the project lead for ARD at Apple, and he dismissed this as a "OS issue"... not what I wanted to hear.
There is a work-arround for ARD 3 where you manually change the com.apple.remotedesktop preferences to include other groups, but this will only work if you do it manually for every computer unless you have OpenDirectory. The instructions for this are in the ARD 3 manual (page 62).

LMS 3.2 on Solaris 10 - New devices and RME archive job

Hi All,
I've created a RME job that archive syncs our devices. When I add new devices to Common Services, which updates RME, will those new devices have their configurations archived by that same RME job, or do I need to create a new job?
When the existing job was created the option "All Devices" was selected.
Thanks,
Jose Ribeiro

Hi Jose,
If you really wants to track the devices configuration with the help of RME Jobs ( sometimes for auditing purpose we have to have a job ), then you can schedule a job as well but with the option Group Selector like (Select A Layer: Device SelectorGroup Selector ). You can see this option at the very top while creating the job. If you select this option, the membership of the group is dynamic in nature i.e this job will run on all those devices which exist in the group that you have selected at the time of running of job and not at the time of creation of job. For example, if you had created job on Normal Group of RME, then this job will attempt to take the backup of config of all those device which exist in Normal Group. So if your RME is synchronized with DCR (Common Services), and if you are adding the new device to Common Service, then you need not to add this device again for this schedule job since DCR will send this device to RME and once this device have inventory collected, it will automatically be in the normal group of RME and since we had selected Group selector option, RME will collect the config for this device too.
However periodic polling and periodic collection is also desinged to acheive the same purpose and known as kind of administrative task for managing the devices in RME.
Now the question arise what is difference between periodic polling and periodic collection :- Its very simple actually -
Periodic Polling :- Under Periodic polling, RME will first poll the device and if it find any change in the actual configuration of device with the existing configuration in RME . it will trigger collection of backup config for the device. If it will not find any difference between the actual configuration on the device and the existing configuration in RME, it will not trigger any new sync archive on the device thus save your network resources.
Periodic Collection :- Under Periodic Collection, it will not do any comparison and always trigger the sync archive on the device. However you will be able to see the new version of device configuration only when any change on the device happen since there is no point of keeping the same config many times in RME database.
Hope it answer your querries.
Thanks & Regards
Gaganjeet

Bug CSCti41352 for Common Services 3.0.5

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Hi,
We don't have found the patch to fix CSCti41352 bug for Common Services 3.0.5 in cisco download page. I attach screenshot that show this. Where is this patch available?
Thanks

The End of SW Maintenance for LMS 2.6 (Common Services 3.0.6) was June 11, 2009, so I think you're SOL trying to get the patch for CS 3.0.5 now.
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/prod_end-of-life_notice0900aecd80532c07.html
Table 1. End-of-Life Milestones and Dates for the CiscoWorks LAN Management Solution 2.6
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
June 12, 2007
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
June 11, 2008
Last Ship Date:
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
September 10, 2008
End of SW Maintenance Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
June 11, 2009
End of New Service Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
June 11, 2009
End of Service Contract Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
September 10, 2010
Last Date of Support:
App. SW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
June 30, 2011

CSM 4.2 RME and Common Service Question

Hello,
we're planning to use CSM 4.2. We already using Cisco LMS 4.1. Is it possible to use RME and the Common Services from the existing LMS 4.2?
thanks for your feedback
Alex

If you are not using the 64-bit CSM, then you can share the same RME instance (Till LMS 3.2), just have to see the server ip within CSM options:
http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/4.2/deployment/guide/cmsdg42.html#wp47518
Resource Manager Essentials (RME)
4.3
This is the officailly supported version for CSM 4.2
I don' t think the new prime architecture is officially supported (LMS 4.2.x)
Regards
Farrukh

LMS services in Common Service can't start

Hi all!
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1.     My server have problem with service. In RME module, I see “JRM service could be down, Check whether JRM services are running”. But I go on Common Services > Sercurity > Admin > Progess. I don’t see any services. I don’t know how to start all services ? This server is running LMS 3.2. Thank so much!

Hi ,
To Start all the Services :
TO STOP :        /etc/init.d/dmgtd stop   ( for solaris)
                        net stop crmdmgtd       (For windows)
TO START :      /etc/init.d/dmgtd start ( for Solaris)
                        net stop crmdmgtd      ( For Windows )
If the issue does not resolved after Restarting the services.. please send me the output of pdshow
> go to commnd prompt : type pdshow >pdshow.txt   ... send me the pdshow.txt file
Also share the screen shot of SERVICES.MSC window !!!
Thanks--
Afroj
If this post answers your question, please click the "Correct Answer" button"

WebI Processing server 4.0 and its common services

Hello there.
Tried to search here as well in SAP notes area, but did not find anything useful. Problem here is that the default WebI processing server was deleted and when I'm trying to create it from a scratch it allows to add only single service, for example: WebIntelligence Core service or WebIntelligence Common service etc.
By default WebI pro server consists of Core, Processing,Common, Information Engine service... ok the last one can be added to APS server, but how to get tose 3 Core/Common/Processing to single server, I can't add them from a list because it's empty. I do not want to recreate the SIA node, but the problem here is that one of those services consuming huge amount of memory...more than 6GB of mem and I do not see the switch how to turn it out.
many thanks in advance

Hi again
I do not like to bump like this, but maybe somebody have any idea how to deal with it? Maybe it makes sense to add this question to diferent thread?
Aiwar

RME + Common Services + User defined fields

Hi
We have installed CSM and RME + MCP and are going to use RME now
Does anybody using the 4 "user defined fields" at Common Services ?
If yes , which data do you write to the fields ?
sincerley Alfred

Hi Alfred,
These feilds are for the user defined values for the device location or any other value that you want to define for the device. Later on you can use these feilds for generating customized Inventory reports etc.
So, lets suppose apart from all the other information like ios version of device, SysobjectID etc that being collected during the pharse of Inventory collection by RME, there are some more feilds/tags that you want to defined for the devices, you can mentioned it here and later on you will have the option to run the query on the basis of these parameters to get the reports for your specific devices.
For more information, kindly refer to the below User guide :-
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_resource_manager_essentials/4.3/user/guide/invent.html
Hope it helps,
Many Thanks,
Gaganjeet

I forgot my Apple ID password and security question. Also the email I'd is not accessible as the organisation has stopped their email service. How can I now update my applications which I downloaded using this Apple ID. Please help

I forgot the password of my Apple ID that I used for downloading apps when I newly bought my mac book back in 2011 October.
Now I forgot the password and also the security question.
Also the email service provider has stopped their email service and hence m not able to use email authentication as well.
Now I am lost, how will i update the applications that I downloaded using this Apple ID.
Please help

Saunakhvshg,
contact Apple directly.

Common Services portal does not appear on the LMS 3.0 homepage

Hi,
I am encountering a problem on Ciscoworks LMS 3.0 wherein the Common Services portal does not appear on the homepage. This was after I tried to upgrade CW to LMS 3.2 but does not seem to work so I revert back to LMS 3.0. I even did a restore of the backup database but still no Common Services on the homepage.
How do i resolve this?
Appreaciate your help. Thanks in advance!

If you're not seeing the Common Services application portlet on the Functional Portal View, then you need to open a TAC service request to get the steps to manually re-register all of the installed applications from the command line.

LMS 4.1 Common Services and RME Question

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