LMS 4.1 shows "No records" for all devices

Hello everyone,
One of our end clients noticed that there is a "No records" message when choosing to show syslog messages for all devices that are configured on his LMS.
Under "LMS - Admin > System > Server Monitoring > Processes" I can see that the "SyslogAnalyzer" and "SyslogCollector" are showing as "Running normally"
Also see attached screenshot:
I would really appreciate your advise on this issue.

hello Daniel,
you are getting syslogs but they are getting filtered .
go to >>
Admin > Network > Notification and Action Settings > Syslog Message Filters
and change the filter settings . Try >> KEEP and Enabled combination. after changing settings check the syslogs collector status , Keep an Eye on the Forwarded column, you should see counts in it instead of  zero .
you might need to play with filter settings   to get this worked. 
This is how Filters works:
Scenario 1:
All filters are disabled. Mode:Keep             (Like in Our case with
Disabled the LINKUPDOWN and  Mode is Keep  .so all the messages for that
LINKUP DOWN will be only Forward)
All messages will be forwarded.
Scenario 2:
All filters are disabled. Mode:Drop
All messages will be filtered.
Scenario 3:
Atleast one filter is enabled. Mode:Keep
Only those syslog messages that satisfy the enabled filters will be
forwarded and all others will be filtered.
Scenario 4:
Atleast one filter is enabled. Mode:Drop
Only those syslog messages that satisfy the enabled filters will be filtered
and all others will be forwarded
Thanks-
Afroz
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