Lms 4.2 adding devices questions

Hi All,
I´m new in Prime LMS and trying to add some my network devices on cisco lms 4.2 and getting stuck on this stage.
First I tried to use the "Discovery" way and got follow messages
Total Devices Discovered: 16
Reachable Devices: 1
Unreachable Devices: 15
Devices Newly Added to DCR: 0
Devices Updated to DCR: 1
Went on "Unreachable Devices" got a list of devices saying stauts : Unreachable
any idea what could be the problem ?
AB

I found the problem was an snmp configuration missmatch on unreachable devices :/

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LMS 3.2 Adding Devices Manually

Can anyone tell me if I need a seed devices to add devices manually or can I just bypass this portion of the setup since I'm NOT going to be discovering anything with Ciscoworks.(My envoronment is to complex to perform and discovering) Or do I need a seed device anyhow for functionality of Ciscoworks and other processes?
Please advaise & thank you in advance,
Erick

If you are adding devices manually, there is no need for a seed device. The whole purpose of seed devices is to use it as staging for discovering neighboring devices.
There is a great document written on the CSDiscovery process in LMS by Joe.
https://supportforums.cisco.com/docs/DOC-9005

Unable to view list of added devices in LMS

Dear All ,
Iam working on Cisco LMS 3.2.1.Everything was working fine before but since last 2-3 days we are unable to view the list of added devices under device management tab.We are able to see the added groups only.Because of this issue we are unable to get the logs from the added devices.
Can anybody help in resolving this issue.....???
Regards ,
Divya A M

We tried the suggested steps and could successfully reset the Casuser Password.But couldnot perform unregistering and registering Apache service.We ended up getting the following errors.
1.)
C:\Documents and Settings\Administrator>pdreg -u Apache(no output)
2.)
E:\lms\MDC\Apache\bin>pdreg -r Apache -epdcmd: option requires an argument -- eERROR: no such command, or option error.Usage: pdcmd options...Where -b msg broadcast message to all daemons -k daemon kill daemon -K stop system -H start system -l list daemon registry -R daemon start daemon -i daemon show daemon status briefly -I show all daemons status briefly -s daemon show daemon status -S show all daemons status -G show daemon statistics -r daemon -e path -d depends -f arguments [-w ] [-n] [-q] [-t code] register daemon (-w -- timeout for ready file notification) (-n -- no autostart) (-q -- no INFO messages) (-t {0|p|n} -- expected transient exit code where 0 = expected exit code is 0 p = expected exit code is >=0 n = expected exit code is < 0 ) -u daemon [-q] unregister daemon (-q -- no INFO messages) -v show version number
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E:\lms\MDC\Apache\bin>Apache.exe" -f "-d'Apache.exe" -f "-d' is not recognized as an internal or external command,operable program or batch file.
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Regards ,
Divya

LMS 3.2 credentials/username question

I recently installed the trial version of LMS 3.2 on a single server (10.1.1.1). Now my head is spinning over what credentials i'm using vs authorization to modify a routers config vs device config. etc etc.
I've added a bunch of devices, but I cannot configure any devices via LMS.
I added a user called lmsuser to my routers/swiches.
I added the loggin 10.1.1.1 comment to my routers/switches.
I added read and write community ("readstring" and "writestring" strings to my routers/switches).
Question
1) I currently log into the portal using username: admin. Is this used anywhere other than getting into the portal?
2) I created a credential set called "firstset" with a user called lmsuser and readstring and writestring community strings. Do I need to do something to associate "firstset" with each device in the DCR?
3) When configuring RME credentials, do I use the the IP 10.1.1.1?
4) In cisco view I see views of my devices. When I right click on a switch interface and select "disable" I end up with an error message about not having permission to make the change. What secret handshake is required to make this happen?
I feel like I'm just not connecting the dots here. Thanks in advance.

1. No. These credentials are only used to access LMS applications (the portal, command line, etc.). They are not used to communicate with devices.
2. It depends on how you are adding devices to LMS. Each way (manual add, Discovery, import) allow you to choose a credential set, or use an automatic credential set. If you choose automatic, then a credential set will be applied to your devices based on the rules you have defined. Note: credential sets are only automatically applied when a device is added to DCR. You can choose to manually apply credential sets later, but if you modify a credential set after a device is added to DCR, those changes will not automatically be applied to your existing devices.
3. I don't understand. This is the IP of the LMS server. I'm not to sure what "RME credentials" you are referring, but I can't imagine where you would add 10.1.1.1 with any credentials.
4. You need an SNMP read-write credential (e.g. community string) configured for the device in DCR (i.e. under Common Services > Device and Credentials > Device Management).

LMS 3.2 adding an 881w router

Hello,
I have an 881w router and I have a question about adding it to LMS. Do I add the router and AP separately or just add the router? Will LMS be able to manage the IOS on both devices?
Thanks

If you are adding devices manually, there is no need for a seed device. The whole purpose of seed devices is to use it as staging for discovering neighboring devices.
There is a great document written on the CSDiscovery process in LMS by Joe.
https://supportforums.cisco.com/docs/DOC-9005

CiscoWorks: Adding device in CS but it's in pending devices in RME.

Hi,
I have fresh installed the LMS 3.2.1 without any errors. Then I am adding device in CS, give it correct credentials. Its appears in RME automatically, but it always remain in Pending devices in RME.
I have run a job in RME to check the devices credentials and it's appearing that credentials for snmp are wrong but ssh/ telnet appears as "did not try". Although I have added the correct credentials in CS for device, but it appearing as wrong in RME.
Also when I add device in CS, it's not automatically picking it's device type, until in CS I define its device type manually.
Please advise a solution for thiss problem.
Thanks

This usually indicates that SNMP contact to the devices fails
I use the CLI tools like \CSCOpx\objects\jt\bin\snmpwalk.exe to check this.
Cheers,
Michel

Adding devices in Wireless toolkit

Hi,
I'd like to know how to add my Sony Ericsson p800 to the device list of my wireless toolkit. I presume I'm ok with using the default color device put have seen in some ericsson java developers guide that it can be done. Just don't know how.
Cheers for any help

With reference to original question. It is not very clear to me from the question by what you mean by adding a device. As far as I read, the concept of adding devices to W2K is to change the display properties, font properties, etc. This can be done using the following way.
Assume your installation of w2k is at D:\WTK20
1. Go to D:\WTK20\wtklib\devices directory.
2. Create a new directory with your device name.
3. Copy DefaultColorPhone (say MyNewDevice)
4. Copy the DefaultColorPhone.properties file from DefaultColorPhone directory to your new directory and rename it to MyNewDevice.properties (This is to simplify things. Otherwise you can choose to create a totally fresh file).
5. Go through the properties and try to play with it by changing the values and openng your midlets in this new device. This way I could create a emulator that supports Indian language.
Hope this gives some pointers on how to do it. But not sure whether it answers your question. All the best.

Adding Device support/definitions in Ciscoworks LMS 3.2

Hi All
I am having some issues adding updated definitions for Cisco C3750X-48PS switches.
We have ciscoworks LMS 3.2 and I need to update the definition/device support for these switches. We are conducting a network refresh and are having some issues with ciscoworks polling these devices correctly.
I have looked through the various user guides and searched on google with not much luck as to how to actually do this, the links I have found breifly go into it, but not indepth, and the cisco links I have found, of course have redirects to new pages which bear to resemblance to what is in the original document. Is there a clear guide out there on how to update the switch definiton in ciscoworks? So I can i can try and do this correctly?
I am new in my current role and I want to ensure I am doing this correctly. Apologies if this has been asked before.
thanks

First thing to check is the supported device table for LSM3.2. According to it, the 3750X-48P-S is supported pretty much across the board by the LMS tools.
So you then need to just make sure you update the RME, CM, DFM and CiscoView device packages to integrate the updates into your server. While you can manually download and install the various packages, this task is more easily accomplished via the application GUI itself.
In LMS 3.2, updates can be done via the Common Services Software Center. The User Guide (here) tells how to use that area in great details. I usually just select "everything" for updating so as to be fully updated for whatever gets installed (as opposed to trying to pick and choose the minimal set of packages).

LMS 4.1 -- Adding larger amount of devices ( 10) results in webUI freeze and not collecting Inv/Conf-Data

Hi all,
with LMS 4.1 running on solaris 10 I discovered the follwing.
Adding larger amount (>10) of devices one after the other (via DCRCLI) results in IC_Server no longer collecting the Inventory-Data nor ArchiveMgmt will collect Configs and after some while DataCollection (ANI) will get stucked in endless loop.
After that (navigating in CW2k-WebUI) the UI freezes.
Is that a known problem with Interprocess-Communication and Eventbus in LMS 4.1???
Any feedback is welcome.
Best Regards
Lothar

After stopping the system I discovered that RmeDbEngine won't stop.
Issuing dbstop command also results in RmeDbEngine still running.
We had to kill process with signal 9.

LMS 3.2 DFM-all devices QUESTIONED-SNMP Timeout

I imported 26 devices to DFM. All devices became QUESTIONED, error is SNMP timeout. Here are the troubleshooting steps that I tried:
1. rediscovered devices
2. deleted and rediscovered devices
3. increase snmp timeout settings
4.re-entered snmp strings in device credentials
But I still get the same result.I noticed that devices become questioned so fast.Any advise on this?

Hi,
What version of SNMP you are using on these 26 devices ?Try to do the following:
- Go to Device Center
- Select one device for test
- click on "check device credentials", select SNMP according to the version you are using.
- See the results.
May be you get more technical and detailed information about the SNMP timeout error. I have already experienced some problems using SNMP v3. The problem was resolved when I configured the SNMP v2c instead of v3.
Also, I suggest you to try do "SNMP walk" test in the Device Center. If you get some results reading, for example, the value of "sysObjectId", just verify the Credentials Settings in DCR. You can edit the Credentials trhough the Device Center -> Edit device credentials.
Regards,
Wando N. Rocha

Cisco Prime LMS 4.2 DFM Devices Missing

Hi Everybody
Having manually added a device into the DCR and confirmed that it's in a managed state I cannot get added into DFM. Within Device Centre, it's collector status against "Data Collection", "Inventory", and "Fault Discovery" are all Success.
My Device Allocation Policy (Inventory > Device Administration: Device Allocation Policy) is currently set to Manage All Devices.
Running "geti Router" from within dmctl -s DFM returns all but the device in question.
I have manually deleted and readded and have also restarted service CRMDmgtd.
Many Thanks in anticipation.

Hi,
can you try to remove it from DB as below ::
NMSROOT/Objects/smarts/bin/dmctl -s DFM invoke <Class>::<Instance> remove
Class => Switch or Router,
Instance => Device IP or Name.
dmctl> invoke Switch::X.X.X.X remove
then add the device back in LMS and see if it makes any difference.
Also try to increase the SNMP timeout and retry for DFM:
Admin > Network > Timeout and RetrySettings> FaultManagement SNMP Timeouts and Retries
Thanks-
Afroz
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Need help adding device to Canon ELPH 320 HS

I just bought a Canon ELPH 320 HS. I am having trouble adding my laptop as a device. I have Windows 8, and I downloaded what I thought was the windows 8 compatible version of Canon Picture Window. All of the settings in my control panel seem to be correct as far as media sharing, etc.
Here are the steps I've been taking. Please tell me if I'm doing something wrong.
I touch the internet icon
Then the computer icon
Click Add a device
Our wireless connection shows up, so I select that, I enter our network password and
then my laptop shows up and I select that.
And at this point it says connected to Kelly's Laptop, and has that spinning circle. It takes forever to connect. And then I get a communication error/connection failed error.
Please tell me what I'm doing wrong! Thanks!! The wifi was one of the main reasons why I bought this camera. It will be a huge disappointment if it doesn't work.

Hi kelly1010!
The instructions for setting this up also mention needing to make some changes to the Windows Firewall settings. Certain ICMP Inbound Echo Requests and UPnP services must be enabled. You mentioned you have been through the necessary Control Panel options already. Did you also enable these in the Windows Firewall settings?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

LMS 3.0.1 upgrade questions

Hi...
We have the following system freshly installed
LMS 3.0.1 dec 2007 update
CW Common Services 3.1.1
Campus Manager 5.0.2
Cisco View 6.1.7
CW Assistant 1.0.1
DFM 3.0.2
IPM 4.0.1
Integration Utility 1.7.1
LMS Portal 1.0.1
RME 4.1.1
HUM 1.0.0 (Eval)
We have bought the software just over 1 year ago. The System is used on a private WAN that has no internet connectivity, so all updates have to be manually installed. I have the following questions,
1- I am able to use our CCO login to download device updates, but there are a lot. Are the latest device updates, MDFs inclusive of all the previous ones or I have to download each one separately?
2- Will my current License allow me free upgrade to LMS 3.1 or higher in order to avoid many incremental updates? The product description on the license claim certificate is LMS 3.0 Devise Restricted Upgrade for LMS 2.5.x, 2.6
3- Can I directly upgrade from Campus Manager 5.0.2 to 5.0.5?
All help is appreciated

Michel correctly answered regarding the LMS 3.2 being able to use your 3.0 license file. I did this same thing myself.
Regarding the updates, they are cumulative. If you install the latest version, it will roll up the earlier ones. The Common services MDF update is a key one - you'll need to install that first before most of the RME updates will successfully install.
Be sure to check your logs after each install. CW won't necesarily highlight an install failure due to a dependency not having been met (although it says it will alert you).
Also, I've been finding it necessary to restart the server after package updates. The auto-restart process is kicking off but when daemon manager restarts, it's not starting up Apache. Doing a subsequent manual daemon manager restart isn't doing the trick either. I may open a new thread on that issue....

LMS 4.2 Performance report question

Hello, I got some questions about Performace Reports, more specifically "Interface utilization".
If I use the Report -> Performance -> Interface -> Utilization and select one device it generates a report with 3 Interfaces, Fa0/4, Gi0/2 and Fa0 from that device.
The device Interface status is:
Fa0/1          connected          trunk          a-full          a-100          10/100BaseTX
Fa0/2          connected          trunk          a-full          a-100          10/100BaseTX
Fa0/3          disabled          1          auto          auto          10/100BaseTX
Fa0/4          connected          trunk          full          100          10/100BaseTX
Fa0/5          disabled          1          auto          auto          10/100BaseTX
all interfaces in between are disabled also
Fa0/24          disabled          1          auto          auto          10/100BaseTX
Gi0/1          connected          trunk          full          1000          1000BaseLX
Gi0/2          connected          trunk          a-full          a-1000          10/100/1000BaseTX
Fa0          connected          routed          a-full          a-100          10/100BaseTX
The logical (for me) would be that all connected interfaces (Fa0/1,Fa0/2,Fa0/4,Gi0/1,Gi0/2,Fa0) would be included in the report.
To the qeustions:
How can I make all connected interfaces appear in the report?
Is there any way to make a report on for a specific interface, say Fa0/1?

Hi, I forwarded this question to the support and got some info which might be useful.
To force LMS to poll specific interfaces, go to Monitor > Performance Settings > Setup > Pollers and create your own poller with the devices or interfaces you want to have polled.
To generate a report of one or more specific interfaces, you first make a poller for those Intrfacesand then make a custom report which uses that poller.

CiscoWorks LMS 4.0.1 / Device Discovery

Simple question, not so simple answer?
I have tried multipule times to do device discoveries, the same 26 devices come up unreachable. I have checked, double checked, and tripple checked the snmp community ro and rw strings on the switches and that snmp is enabled.. All seems configured correctly on the switches. I have tried arp, ip ping, cdp, just about all of the proper discovery protocols. I have tired using different seed devices, even already known reachable devices.... I'm stuck, no clue why I can't get this going! Please help. As a side note.. If imanually added unreachable devices as an snmp target in snmp setting windows during device discovery configuration it will "reach" and add the devices.

John...did you get this resolve? I am having the same issues. Several of my devices with subnet of 10.83.*.6 (seed switches) are unreachable in CW. I can telnet to many of the devices from the CW server and see that the community string (RO/RW) is the correct string in the configure however, still unreachable. Was you able to get this working? I do have a TAC case open for this. Still working through the issue. Write back...thanks in advance.

Lms 4.2 adding devices questions

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