LMS Timeouts - Captivate 4
I have a client who is having problems with a lesson timing out. It was built in Captivate 4 (before I started the company) and drops the connection to the server after a certain amount of idle time. This loses the tracking which is obviously a huge problem especially considering it takes hours for our customers to go through the lesson. It's 'a biggie'.
I was reading that there are some other development tools (that will remain nameless) that actually ping the server at set intervals to ensure there are no timeouts. Does anyone know if this feature is in Captivate 5 +? Any idea if this is strictly a server issue? Any thoughts are welcome.
Many thanks in advance for sharing...
Best, Steve
I'm not sure where this stands with the latest versions of Captivate, but for versions 3 and 4, I'm pretty sure CP would send it's stored ('suspend') data to the LMS on a timed basis - like every 7 seconds or something. So if it's a big course and a lot of data is being recorded...the further the user gets into the course, and the more data CP sends (it sends the full 'suspend_data' string)...
So I could see a situation where after several minutes, the suspend_data value has grown very large, and it isn't able to send the full string before the LMS times-out waiting for the data...and/or before 7 seconds elapses and it tries to send the data again...
SO perhaps an 'easy fix' is to select the preference that says 'never send resume data'. That should prevent the CP lesson from sending the suspend_data to the LMS. The downside of that is then that the lesson/LMS has no way to resume (ie bookmark) the lesson. So if a user goes halfway through and closes the lesson, then relaunches it later, the lesson starts over.
BUT that at least may be a way to troubleshoot the issue and see if that prevents the timeout from occuring.
IF that seems to work then you can first try to re-enable resume data (uncheck 'never send resume data') but reduce the amount of information it contains by selecting just 'Report Score' instead of 'Interactions and Score' under the Reporting Level section of the project preferences...
Of course, if that section is already set to just 'Report Score' then that doesn't help much...
...in which case, if you still have the problem and just 'Report Score' is selected and you need to have bookmarking (resume data) then the only option is likely to split the lesson into more manageable bits...
...or increase the LMS response timeout on the server, or increase the bandwidth between the user and the LMS...(!)
HTH
Erik
Similar Messages
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can we send pre-test score (Pre-test question slide) and post test score (Question slide) both in lms from captivate?
Pretest score normally is not sent to the LMS. However it is stored in a system variable, you could use JS to send it.
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Free LMS for Captivate ?
Is there a free/open source LMS that works well with captivate-exported scorm packages?
How is captivate created content frequently used ?
a) export it to a web and use it in a website without LMS ?
b) export it to scorm and use it in a LMS ?
It is disappointing that Adobe does not provide a LMS to complete the e-Learning picture
thanksHi,
Illias, moodle (already mentioned) and A-tutor are just three of the many open-source SCORM-capable LMS that have popped up. Moodle seems to be more popular due to ease of installation, and the variety of modules/add-ons that allow you to really customize your installation. Illias is very good, great for larger institutions, but is definately more complicated to install, configure and support - Although it has many fans, I've not installed A-tutor, so although I know it is also PHP/MySQL-based like the others, and it seems simple enough, I can't speak directly to its supportability.
If you're going to use 1.2 SCORM, they are all good choices, but I do believe Illias support for SCORM 2004 seems to be better than Moodle, but I've gotten that information second-hand, so take it for what it's worth.
It really depends on the needs of your organization, how big it is, how much control you want over content, and what resources you have to maintain and support your Distance Learning effort.
Good luck.
/Kurt -
Ayuda, cómo agregar "Nombre de Usuario" desde LMS a Captivate
Saludos a todos,
¿Alguien me puede ayudar?
Necesito agregar el "Nombre de Usuario" en todo el curso y/o evaluación en Captivate 5, pero este dato debe de venir desde un LMS. (SumTotal)
Ya hice el ejemplo en donde el usuario captura su nombre, pero no lo conveniente.
¿Alguien sabe, como agregar este dato?Hi all
Here is the question according to Babelfish:
Greetings to all, Somebody can help me? I need to add " Name of Usuario" in all the course and/or evaluation in Captivate 5, but this data must come from a LMS. (SumTotal) I already made the example where the usuary one captures its name, but not advisable it. Somebody knows, like adding this data?
And here's my reply (English first, then Spanish as translated by Babelfish)
Hi there and welcome to our community
You may need to use a Widget for this. One that will be programmed to interpret the name from the LMS. Assuming, of course, that the LMS exposes the user name as a variable.
I don't believe Captivate offers a native way to do this.
Cheers... Rick
Hola allí y recepción a nuestra comunidad Usted puede necesitar utilizar un aparato para esto. Uno que será programado interpretar el nombre del LMS. Asumiendo, por supuesto, que el LMS expone el nombre de usuario como variable. I don' t cree cautiva ofertas una manera nativa de hacer esto. Aclamaciones… Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks -
Basic Questions On Scoring and LMS with Captivate 4
Hello,
Forive me if this question is too basic for this forum, but I have to ask it somewhere.
I am an academic librarian who develops tutorials using Capitvate 4. Each tutorial I develop has about 5 true/false, multiple choice questions. My technical knowledge is limited as a "librarian," but is strong enough to storyboard, develop graphics, and write elearning tutorials. But I have no idea on how to capture the results from my quizes and perform assessments, which is what I really need to do.
So, basically, what do I need to do? Do I ask my university to tap into their LMS? Coordinate with someone in a techncial services capacity and let them handle it? Have test results emailed using Captivate? Use something called Moodle? Wait until Captivate 5 comes out? I do not need anything fancy; just percentages on pass/fail rates associated with 5 questions or so.
Are there some basic instructions out there?
Best,
George GermekHello,
Since you seem to have a LMS, the easiest way is to let handle the assessment by the LMS. You'll have to ask where you can store the SCORM-objects(will explain soon) so that the users you want to reach can have access to them. The LMS takes care of the login for the users, and can link the results of an assessment to this user. You'll have to ask for the rights to have access to these results.
Creating a SCORM-object from CP is possible, but you need to know which SCORM-standard is supported by the LMS. Then you will decide what you want to have reported from the LMS: p.e. only the score, if they failed/passed (when you have put in a mastery score), how many attempts they made etc. If you have this information, would be glad to help you set up a first SCORM-object from a CP-file.
E-mailing results is a bit tricky in CP4, sometimes it works, sometimes not.
In CP5 you'll have other possibilities than a LMS (by the way Moodle is a free LMS, do not think this will be OK for you because you already have a LMS around): posting the results to acrobat.com (rather simple process, really) or using an internal webserver (but then you'll need some technical assistance I'm afraid).
Hope this gives you some ideas?
Lilybiri
PS: just realize this was your first posting. Welcome on this forum, George. -
Meridian Global LMS and Captivate 4
Is anyone using Captivate 3 or 4 with the Meridian Global
LMS? We're implementing this LMS and I would like to get a
headstart on any problems or idiosyncracies we can expect from this
combination.
THANKSIf we are talking SCORM 1.2 the test suite from the ADL identifies many spots where starting an "identifier" with a number is not allowed. Often what is happens is you save your course with some number and that then gets propogated into the manifest.
Here is a sample output from the test suite on a course with numbers to start the name.
ERROR: Datatype error: Value '6789_XX_XX_ID' is not a valid ID(NCName).
ERROR: Datatype error: Value '6789_XX_XX_ID_ORG' is not a valid IDREF(NCName).
ERROR: Datatype error: Value '6789_XX_XX_ID_ORG' is not a valid ID(NCName).
ERROR: Datatype error: Value '6789_XX_XX_SCO' is not a valid ID(NCName).
ERROR: Datatype error: Value '6789_XX_XX_ID_SCO_RES' is not a valid ID(NCName).
So, the above posters advice is correct but it isn't based on some arbitrary decision on Meridians part but based on what the ADL wants.
Peace,
Rickard -
When my project launches from the LMS, the lauch window is smaller that the actual project size and requires the user to resize the window to see the whole project. My LMS administrator tells me that the launch window size is not controlled by the LMS so I am trying to figure out how I can set this to match the project dimensions.
The size of the browser window CAN be controlled by the LMS, but some LMSs are hopeless in this area and don't provide the settings to do so.
Moodle for example allows you to specify that the course content will open in a new window each time an item in the LMS TOC is clicked and what the height and width of that window will be. However, all versions of SumTotal before the latest one did not give you this option (and that despite the exhorbitant price difference between these two products.)
So your LMS admin might be correct in that HIS particular LMS cannot control the size of the launch window, but that's not because no LMS can do this. -
"Error intitializing communications with the LMS" in Captivate 8.0.1
After updating to 8.0.1.242 and publishing projects as SCORM 1.2 in html5, I get the error message "Error intitializing communications with the LMS" both in the LMS we use and in ScormCloud. This happens in IE 10.0.9200. I am pretty sure we have not had this message before. I had a colleague generate the same project for me using 8.00.145 and I get no error message. Any input on what causes this would be appreciated.
Can you share your project on id: [email protected]
we will try to investigate this at our end. Also please send the exact steps how you are able to get this error.
Regards
Shriyansh
Adobe Engineering Team -
Reporting pretest score to LMS using Captivate 8
Does anyone know where I would find instructions on how to report pretest scores to an LMS? I don't have the eLearning suite.
Hmmm, your question was really different than my interpretation. You want to know what is the goal, design of the Pretest?
Pretest's design is for one specific goal: allow the user to take a pretest, in order to create custom navigation based on the score of the pretest. That custom navigation is created using the Pretest action, that you can Edit with the button in the Actions part of the Quiz panel for Pretest slides. There is a basic set up but you have to edit the slides to jump to in Pass/Failure situations. You can also extend the conditional action to more than two branches based on the result of the Pretest score. You will see that the system variable I pointed to in my first answer is used in this action.
On my pleading, the Adobe team added more Pretest system variables after the first release (6?), to make it possible to create a real score slide to show the result to the user. I suppose you already have my updated table with the system variables in CP8, you'll find the explanation of those Pretest variables in the table.
As you are aware of, SCORM requires that each course has only one Quiz, and that score will be reported. The pretest was designed to have an easier work flow to have such a 'pretest' but its score is not reported to the LMS (unless the LMS accepts values of variables), only the score of the real quiz. -
Can we pass parameters back and forth between Captivate 4 and a homegrown LMS?
We are currently using a home grown LMS and ToolBook. At the beginning of every training course we are passing several parameters to ToolBook using a getparameters function and sending several parameters back to the LMS from our ToolBook assessments using HTTP Post.
We are in the process of elavuating Captivate 4 and we need to be able to do something similar to what we are currently doing with ToolBook. At the start of each training session we need to be able to send several pieces of information (user ID, return URL, etc. etc,) from the LMS to Captivate and at the end of each assessment we need to be able to send several pieces of information back (user ID, pass/fail, score, etc.) to the LMS. We do not need to display any of the information brought into Captivate.
Is it possible to do this using Captivate user-defined variables and HTTP? If so, can anyone out there give us some pointers on exactly how to accomplish this. If not, is there any way that this can be done with Captivate?
Any help will be greatly appreciated.
Thanks,
Vernon . . .I don't really have any examples at hand but the basic process would be something like this.
1. Create the user defined variable in your Captivate project. Publish your project.
2. Edit the HTML file and add your JavaScript to send that information into the Captivate user defined variable. I can't remember the exact JS code for that but perhaps you can see that from the link Rick posted. If not then that information can definetly be found on www.pipwerks.com and I think he has a couple of examples as well (check out the "Lab").
That should really be it.
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.http://www.cpguru.com/ -
How to connect to a Learning Management System (LMS)
Are there any tutorials available on how to connect an LMS with Captivate or a walkthrough someone could offer me?
As Lilybiri states, Captivate is SCORM-compliant, meaning it can publish a SCORM-compliant file. Per the SCORM spec, any SCORM-compliant content must be uploaded to a SCORM-compliant LMS as a .zip file (technically, a '.pif' file, but .zip is the most common).
Now, the actual process your LMS requires to upload a SCORM package completely depends on the LMS, so refer to your LMS documentation/support on how to do that.
Within CP itself, also as Lilybiri pointed out, you need to setup the preferences properly - selecting SCORM (or AICC if that's you and your LMS preference), the version, the various manifest requirements, and the various scoring/reporting options. That in itself is an entire discusion - do refer to the Captivate help on those sections first.
HTH
Erik -
Captivate Exit button not exiting
I updated the SCORM.htm file to stop bookmarking, which is
now working wonderfully (thanks to all who posted those
solutions!). BUT, now the Exit button is no longer closing the
course. I click the Exit button on the skin and it just sits there.
Before updating the SCORM.htm file to stop bookmarking, the Exit
button was working fine.
I am using the Meridian LMS and Captivate 2. Any suggestions?
Thanks in advance for your help,
Brookebschepker,
You indicated that the lesson closes after several seconds.
Have you checked the timeline on the last slide? Perhaps you have
something continuing to run for several seconds, preventing the
slide from ending and thus triggering the built-in window close
functionality?
I use a button to pause my last slide and am continually
having to reset the timing of the rest of the objects to make sure
the slide ends at 2.5 seconds (the button pauses the slide at 1.5
seconds, so add 0.5 seconds for slide fade out + 0.5 seconds for "I
like things to start and end on 0.5 second intervals").
Also, it may be possible that the movie is waiting on a
response from the LMS before closing the window. I don't claim to
know how Captivate's SCORM implementation works, but if the
behavior is consistent and it's not a timeline issue, that may be
what's going on.
If that's the case, then a suggestion would be to add a new
slide at the end of your file that says something like "Submitting
your results... please do not close this window or your completion
information may be lost." This would at least keep the user from
closing the window before the movie has a chance to do so on it's
own. -
I'm using Captivate 5.0 (client requirements) and I can't get my exit button to exit the course when it's being played in a SCORM LMS. I've tried an advanced action assigning rdcmndExit = 1 and also tried a javascript action of window.close(); and niether work. Nothing happens when the button is clicked in the LMS.
The Captivate Exit functionality is highly unreliable. If you are trying to exit from an LMS environment you should try calling the SCORM functions that terminate the LMS session instead. Look in the SCORM JavaScript files in the Captivate output and find the one that will end the LMS communication (most likely called something like "terminate" or similar).
www.cpguru.com - Adobe Captivate Widgets, Tutorials, Tips and Tricks and much more.. -
We are having an issue with adding flash demonstration and
simulation activities created using Captivate v3. When inserting
these flash files, we are setting them to run in a separate browser
window. After the module is published, and I am given the option to
view the published presentation, everything works fine. If I launch
the module later from my local drive, everything again works fine.
The problem however is that when I try and copy the published
directory over to a network directory for review, or post to the
LMS, the captivate files do not load. I have also tried to publish
directly to the shared directory, and while the files will play
immediately after being published, going back and launching them
from the same location leads to them not playing.Hi there
Probably depends on where you are testing.
Click here for a tutorial that may help.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks -
Content file, quiz file = 1 SCORM file in LMS??
Is it possible to put content in one file, put quiz questions in another file, link to the quiz in the content file and still have the quiz results report in SCORM 2004 in an LMS?
Captivate 8The Force Module Sequence button causes Captivate to set code in the main imsmanifest.xml file of the package that is supposed to force the LMS to only allow the learner to select and view the modules in the order listed. So the LMS is supposed to see this code and prevent the learner from using the TOC to jump to module 2 or 3 untill AFTER completing module 1. The learner must start at the top of the TOC list of links and work their way down. If this property is not set, the learner could theoretically click any link on the TOC and do the modules in any order.
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