LMS4.0.1 - failure with PSIRT-EoX System Job

Hello,
So we cant create EoX and PSIRT reports
For Job-Log please see attached 1007.1.log.
Patch lms40x-win-CSCto46927-0 has been installed already.
CCO-Credentials + Proxy-settings in LMS must be oK, because we are able to auto download device packages for instance.
Steffen

Hi,
Thanks for confirming. OS should not be issue here.
I foudn the following exception on the job log :-
[ Wed Jul 13 13:45:12 CEST 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,postToCCO,735,Exception occured. Either no such URL found on cisco.com or connection failed to cisco.comno protocol: java.net.MalformedURLException: no protocol:
    at java.net.URL.(URL.java:567)
    at java.net.URL.(URL.java:464)
    at java.net.URL.(URL.java:413)
    at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.postToCCO(EOXSoftwareXMLParser.java:646)
    at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.fetchEoxSoftwareZip(EOXSoftwareXMLParser.java:101)
    at com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemPsirtRDG.getData(SystemPsirtRDG.java:64)
    at com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor.generatePsirtData(SystemJobExecutor.java:227)
    at com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor.main(SystemJobExecutor.java:525)
[ Wed Jul 13 13:45:12 CEST 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,fetchEoxSoftwareZip,103,no protocol: com.cisco.nm.rmeng.inventory.reports.util.IRException: no protocol:
    at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.postToCCO(EOXSoftwareXMLParser.java:739)
    at com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser.fetchEoxSoftwareZip(EOXSoftwareXMLParser.java:101)
    at com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemPsirtRDG.getData(SystemPsirtRDG.java:64)
    at com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor.generatePsirtData(SystemJobExecutor.java:227)
    at com.cisco.nm.rmeng.inventory.reports.job.SystemJobExecutor.main(SystemJobExecutor.java:525)
[ Wed Jul 13 13:45:12 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,fetchEoxSoftwareZip,104,Exception occurred while accessing the CCO Server. If any EoS/EoL Software data exist in RME DB, This Report job will fetch from RME DB and show the EoS/EoL Software Information.
Also, customer is running proxy server too :-
[ Wed Jul 13 13:45:13 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,GetURLFromPSUApi,525,Proxy configured is true:
[ Wed Jul 13 13:45:13 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,GetURLFromPSUApi,533,Proxy Server:merkur Proxy Port:3128
[ Wed Jul 13 13:45:13 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,GetURLFromPSUApi,552,Setting proxyHost and proxyPort details into System properties.
[ Wed Jul 13 13:45:13 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,GetURLFromPSUApi,572, mdf and sof id 280915376 280775123
[ Wed Jul 13 13:45:20 CEST 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXSoftwareXMLParser,GetURLFromPSUApi,575,url now {PSIRT_EOX_OFFLINE.zip=}
Kindly check if customer is able to download other device packages or updates easily.
Thanks,
Gaganjeet

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<TABLE style="WIDTH: 100%" border=0 cellSpacing=2 cellPadding=2 align=right mcestyle="width: 100%;">
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Sorry, the copy/paste didn´t work as expected, here it is again:
Hi:
I´m running LMS 4.1 Prime for Windows.
I tried an immediate report with PSIRT/EOX Report option: Cisco.com
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No data available in the report. The problem could be any one of the following:
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Best,
Andreas

I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I d

I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host>

I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host>

My Windows 7 Professional desktop system hard disk got corrupted and I took the opportunity to install an SSD for a new system disk and reinstall Windows. The system is up and running on the SSD, with my old system disk now used for storage as it is stil

My Windows 7 Professional desktop system hard disk got corrupted and I took the opportunity to install an SSD for a new system disk and reinstall Windows. The system is up and running on the SSD, with my old system disk now used for storage as it is still readable. The only Adobe product I have reinstalled so far is Reader XI but I would like to reinstall Elements 8 and Acrobat 9 without taking up more licences as both are also installed on my laptop. Can you point me to the best way to do this? - Thanks

If you have the two allotted activations already and one was lost on the hard drive that failed then you need to contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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