Lms 4.1 prime psirt/eox no data available in the report

Hi:
I´m running LMS 4.1 Prime for Windows.
I tried an immediate report with PSIRT/EOX Report option: Cisco.com
The job succeeded, but without any data in the report
<TABLE style="WIDTH: 100%" border=0 cellSpacing=2 cellPadding=2 align=right mcestyle="width: 100%;">
No data available in the report. The problem could be any one of the following:
<TD style="COLOR: #686868" bgColor=#ffffff height=24 vAlign=top align=left mcestyle="color: #686868;">1. No PSIRT data available in the LMS database for the selected device(s).
2. PSIRT/EOX system job might not have run, or might have failed.
3. You might have entered the wrong cisco.com credentials.
Then I tried logging to Cisco.com (with the same user/password as configured in LMS) and download the PSIRT_EOX_OFFLINE.zip file.
I unzipped it and put it in the folder C:/PROGRA~1/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml (please read \ instead of /, because it is wrong in the LMS display).
I set SIRT/EOX Report option: local
And again, the job succeeded, but without any data in the report (same message as before)
What do you think is happening? How could I debug the process?
Thanks a lot
Julio
PD: I`m selecting old devices to be sure that they already had an EOL/EOS.

Sorry, the copy/paste didn´t work as expected, here it is again:
Hi:
I´m running LMS 4.1 Prime for Windows.
I tried an immediate report with PSIRT/EOX Report option: Cisco.com
The job succeeded, but without any data in the report
No data available in the report. The problem could be any one of the following:
1. No PSIRT data available in the LMS database for the selected device(s).
2. PSIRT/EOX system job might not have run, or might have failed.
3. You might have entered the wrong cisco.com credentials.
Then I tried logging to Cisco.com (with the same user/password as configured in LMS) and download the PSIRT_EOX_OFFLINE.zip file.
I unzipped it and put it in the folder C:/PROGRA~1/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml (please read \ instead of /, because it is wrong in the LMS display).
I set SIRT/EOX Report option: local
And again, the job succeeded, but without any data in the report (same message as before)
What do you think is happening? How could I debug the process?
Thanks a lot
Julio
PD: I`m selecting old devices to be sure that they already had an EOL/EOS.

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