Loaded update and can't open iTunes anymore
just installed the update and now it will not open? Any advice?
Verify your hard drive with Disk Utility (not the permissions verify, the other one). If it needs repairing then we can go into that. Next, repair permissions with DU. Now download the iTunes updater. Don't use Software Update. Install the update. Run DU again to repair permissions. Try iTunes again.
Ideally you should back up your computer before running any update. If an update causes problems and results in file loss then you won't have ot worry.
Similar Messages
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I keep getting the following message:
Runtime Error...Microsoft Visual C++ Runtime Library Program C:\Program Files\iTunes\iTunes.exe
R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now.
Please could someone help with this query as I am at a loss as to why this problem is now occurring? Thank you.Check the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
I just downloaded the latest itunes update and I cannot open Itunes. Any suggestions?
I just downloaded the latest itunes update and I cannot open Itunes on my Imac. Any suggestions? I have OS 10.6.8
Hello, I am quite new on these forums, and mainy joined because have problems with latest update of iTunes, which seems to have caused problems of one kind or another for various people. I think basically people are now waiting for a 'patch' from Apple to fix things.
-
I just added the ios7 and can´t open iTunes in my iPhone !! Why?
I just added the ios7 and can not open the iTunes app, you know why? already turned the iPhone off
I am having this same exact problem.
-
Installed iTunes 7.6 and can't open iTunes
Hi,
I recently installed iTunes 7.6 and at first it gave me the error message -2096. I restored my computer and tried to open iTunes and got the message saying "QuickTime unavailable. QuickTime was not found. QuickTime is require to run iTunes. Please reinstall iTunes." This happened to me when I downloaded iTunes 7.5 as well and it deleted all the songs off of my iPod for nearly a week. I'm getting very fed up with this and I was wondering if anyone else had had the same problem and could help to resolve this?
Thanks.OK, I fixed it:
Find iTunes on My Computer (i think it's the C Drive but mine is on an external hard drive so I'm really not sure)
Right click on the actual file of iTunes.exe and find the compatability tab (not QuickTime, iTunes, because i know i did QuickTime before)
Unclick the box that says that you want it to run in Compatability mode.
It should work after that.
Hope that helped.
Katherine -
I did the update and now cant open itunes i get a error 7 windows error 198
I did the update and now itunes wont open...I get a windows error 7 (windows error 198) HELP
Hello there, thumerick.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I downloaded the new update, and now cant open itunes
I recently downloaded the new itunes update, now cant open itunes, redownloaded atleast ten times, still cant open it all i get is an error message, reinstalled the itunes i had before the update, that wont open either, so i deleted itunes and went to redownload it, still cant open up itunes or download it
Hello there, thumerick.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I can't open iTunes anymore. Macbook Pro OSX Yosemite
So after installing an update for iTunes, it no longer will open. Now I tried to look in my updates and now its not showing up, so the update that I installed isn't showing and now iTunes isn't working.
I have OS X Yosemite 10.10.3. No matter how many times I click on itunes or try to open it or play a music file, nothing is happening.Hey there Jbandini,
I understand that you are experiencing some issues with your latest iTunes update. I have an article for you that will help you address this situation, and it can be found below:
Troubleshooting iTunes installation on Mac OS X - Apple Support
https://support.apple.com/en-us/HT201693
You may also need to follow up these troubleshooting steps with some further steps on addressing this software issue. This article provides a good overview of those steps:
Mac OS X: How to troubleshoot a software issue - Apple Support
https://support.apple.com/en-us/HT201516
If you find that you need to uninstall iTunes from your computer and reinstall it, this article can provide some assistance:
OS X Yosemite: Install, update, and uninstall apps
https://support.apple.com/kb/PH18752
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
Can't open iTunes anymore. Get error message
I recently got an iTouch. Also recently got a new computer. I downloaded iTunes onto new computer (Windows Vista) and it worked just fine. iTouch worked too. However, one day I went to open iTunes and it didn't open. I got an error message that said: iTunes application could not be opened. Unknown error occurred (13014). I've tried uninstalling and reinstalling several times but still get the same error message. Can anyone help me?
Hey there,
The page below might be able to help you out. Some say that by restarting your computer fixes the problem. You probably have already attempted this, but maybe try one or two more times. No harm done there. Hope this helps.
http://support.apple.com/kb/TS2380
B-rock -
Ever since I downloaded the Safari update, I can't open it anymore
I'm using a Powerbook G4, OS 10.4.11
As the title says, I downloaded the latest Safari security update, and since then, Safari won't work for me at all. Every time I try to open it, the icon will bounce in the dock for awhile, then I get the error message saying it crashed.
What's up with that?Would it help to post the crash log?
Date/Time: 2011-03-24 23:42:46.615 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version: 4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID: 994
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 <<00000000>> 0xfffeff18 objcmsgSendrtp + 24
1 com.pozytron.AcidSearch 0x03d1a0dc -[ASSafariAppController install] + 100
2 com.pozytron.AcidSearch 0x03d0f19c +[ASAppLoader load] + 368
3 libobjc.A.dylib 0x90a42548 callclassloads + 164
4 libobjc.A.dylib 0x90a4245c callloadmethods + 124
5 libobjc.A.dylib 0x90a3d2c8 map_images + 760
6 dyld 0x8fe0f5bc ImageLoaderMachO::doNotification(dyldimagemode, unsigned, dyldimageinfo const*) + 108
7 dyld 0x8fe035c4 dyld::notifyAdding(std::vector<ImageLoader*, std::allocator<ImageLoader*> >&) + 260
8 dyld 0x8fe0dc4c ImageLoader::link(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness, ImageLoader::InitializerRunning, unsigned) + 324
9 dyld 0x8fe04070 dyld::link(ImageLoader*, ImageLoader::BindingLaziness, ImageLoader::InitializerRunning) + 380
10 dyld 0x8fe09024 NSLinkModule + 240
11 libSystem.B.dylib 0x9002d12c NSLinkModule + 104
12 libobjc.A.dylib 0x90a45a8c objc_loadModule + 136
13 com.apple.Foundation 0x92bd1d78 _NSBundleLoadCode + 820
14 com.apple.Foundation 0x92bd1558 -[NSBundle load] + 308
15 com.apple.Foundation 0x92bd140c -[NSBundle principalClass] + 44
16 net.culater.SIMBL 0x030241b8 +[SIMBL loadBundle:] + 480
17 net.culater.SIMBL 0x03023960 +[SIMBL installPlugins:] + 284
18 com.apple.Foundation 0x92be8e1c nsnotecallback + 180
19 com.apple.CoreFoundation 0x90805ec0 __CFXNotificationPost + 368
20 com.apple.CoreFoundation 0x907fdf20 _CFXNotificationPostNotification + 684
21 com.apple.Foundation 0x92bd3224 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
22 com.apple.AppKit 0x93791c10 -[NSApplication finishLaunching] + 288
23 com.apple.AppKit 0x937917bc -[NSApplication run] + 88
24 com.apple.AppKit 0x93882458 NSApplicationMain + 452
25 com.apple.Safari 0x00118adc 0x1000 + 1145564
26 com.apple.Safari 0x00007ea0 0x1000 + 28320
Thread 1:
0 libSystem.B.dylib 0x9004b48c pread + 12
1 com.apple.WebCore 0x01e3e364 unixRead + 52
2 com.apple.WebCore 0x01e5867c sqlite3PagerAcquire + 3548
3 com.apple.WebCore 0x01e66788 checkList + 296
4 com.apple.WebCore 0x01e6719c checkTreePage + 796
5 com.apple.WebCore 0x01e67274 checkTreePage + 1012
6 com.apple.WebCore 0x01e673cc checkTreePage + 1356
7 com.apple.WebCore 0x01eccd3c sqlite3Step + 38188
8 com.apple.WebCore 0x01ecf8a4 sqlite3_step + 132
9 com.apple.WebCore 0x018d090c WebCore::IconDatabase::checkIntegrity() + 300
10 com.apple.WebCore 0x014e80ac WebCore::IconDatabase::performOpenInitialization() + 76
11 com.apple.WebCore 0x014e72f0 WebCore::IconDatabase::iconDatabaseSyncThread() + 240
12 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c11b7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be94d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90005eac stat + 12
1 libSystem.B.dylib 0x9003e0ac fts_build + 1116
2 libSystem.B.dylib 0x9003d720 fts_read + 1192
3 com.apple.Foundation 0x92c12884 NSLRUFileListRebuildFileDataUsingRootDirectory + 256
4 com.apple.Foundation 0x92c11bdc -[NSURLCache _diskCacheCreateLRUList:] + 84
5 com.apple.Foundation 0x92be94d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.Foundation 0x92be8f04 -[NSRecursiveLock lock] + 68
3 com.apple.Foundation 0x92bfc724 +[NSBundle bundleForClass:] + 64
4 com.pozytron.AcidSearch 0x03d17974 -[PZFontView setUpFontMenu] + 196
5 com.apple.Foundation 0x92be94d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff18 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x44004246 xer: 0x0000000000000004 lr: 0x0000000003d1a0dc ctr: 0x0000000000000000
r0: 0x0000000003d1a0cc r1: 0x00000000bfffd2d0 r2: 0x0000000003d2a254 r3: 0x00000000a0a3c88c
r4: 0x0000000090a50ff0 r5: 0x0000000000000002 r6: 0x0000000000000005 r7: 0x0000000000000001
r8: 0x0000000000000067 r9: 0x0000000000000000 r10: 0x00000000fffffffe r11: 0x000000006f5b0ff0
r12: 0x0000000000000000 r13: 0x000000000000026c r14: 0x00000000cc7b8502 r15: 0x000000000000026c
r16: 0x00000000cf7bba3f r17: 0x0000000000000000 r18: 0x0000000003122e60 r19: 0x0000000003126460
r20: 0x0000000003023844 r21: 0x0000000000000001 r22: 0x00000000bfffd890 r23: 0x00000000bfffd938
r24: 0x00000000a0a3cfd8 r25: 0x0000000000000001 r26: 0x0000000003d2a078 r27: 0x0000000003d2a078
r28: 0x0000000003d2f02c r29: 0x0000000003169d50 r30: 0x0000000003d2ed28 r31: 0x0000000003d1a078
Binary Images Description:
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0x93292000 - 0x9329ffff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a8000 - 0x935b6fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93706000 - 0x93712fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93717000 - 0x93737fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9378b000 - 0x9378bfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9378d000 - 0x93dc0fff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x941f8000 - 0x942bdfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94310000 - 0x94310fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9451c000 - 0x94559fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94561000 - 0x945b1fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x94719000 - 0x9475dfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94781000 - 0x94790fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94798000 - 0x947a5fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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0x94d35000 - 0x94d41fff com.apple.framework.Apple80211 4.2.9 (429.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x9502f000 - 0x9505efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
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Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.5), 1.5 GHz, 768 MB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-845E
Parallel ATA Device: TOSHIBA MK8026GAX, 74.53 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA -
Do Not Disconnect screen and can't open iTunes!
I upgraded to Windows 2000 Service Pack 4. I installed iTunes and restarted my computer like it said to. I couldn't open iTunes, so I plugged in my iPod to see if maybe it would open iTunes. My computer recognized my iPod and I got the Do Not Disconnect screen. It's been on the screen for about 20 minutes. Does anyone have any idea what I do to make it "okay" to unplug my iPod? Does anyone know how I get iTunes to open? If anyone can help, I'd really, really appreciate it! Thanks.
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A Safe Mode boot may help ...
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Hi! I'm using a computer at work, so I'm kind of worried that I messed something up.
I wanted to use the equation editor in microsoft word, so when I found where it was on the computer (maybe under applications?? I can't remember), I moved it to the desktop so that I could always find it more easily. But, I guess that wasn't a good idea because now I can't open it at all. I tried moving it back into the applications folder, but it still won't work. Any help would be appreciated! I'm afraid I broke the computer.Is this the Equation Editor for Office 2004? If so, I believe it is supposed to reside in the Office folder inside the Microsoft Office 2004 folder. I think you only access it in Word.
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