Logging Alarm Activations, deactivations, and Acknowledgments

Lookout 5.1
I have a need to be able to execute an event on alarm events when they become active, inactive, and are acknowledged. Management wants an up to date record of when an alarm comes in, how long that alarm is on, how long it takes operations personnel to respond to the alarm, etc... I see that I can use the $Alarm block to produce a list of when the alarm is activated, but don't see any method of allowing me to capture when that alarm goes inactive, or when the alarm is acknowledged.
Does such a capability exist, or is management stuck yet again?
David

David,
There is not an easy way to access the alarm database. Alarms are stored in the MSDE database, and you are free to try to access this database via OBDC (in a 3rd party environment or from Lookout) but the tables aren't published and it is not a supported method of accessing alarm information. Oh, you are using Lookout 5.1 which stores alarms in the Citadel db. In any case, you could try using OBDC to import alarms into a datatable. This may be easier than in Lookout 6.0 but I don't know the structure of the tables -- you'd be on your own there. Here are a few other ideas:
Have you used the ActiveX AlarmBrowser object? This embeds the same Alarm Browser you use in MAX right into your Lookout Panel. This gives you all the information you are asking for (timestamp for when the alarm occured, when it was acknowledged, when it became inactive) and color codes the four alarm states: active unacknowleged, active acknowledged, inactive acknowledged, and inactive unacknowledged. Now, it just presents the timestamps, not a running amount of time the alarms have been active, etc, and you can't really do anything besides acknowledge the alarms from it, but it does present the information you are referring to.
If you actually want to programmatically do things with alarms, you can use either the $alarm object built into every process, or create your own Alarm objects. Alarm objects have an 'active' datamember that you could work with to create different types of timers with. As far as knowing when individual alarms are acknowledged programmatically, the only thing I can think of would be to create a separate alarm area for each alarm, then you can use the $alarm object and check which alarms are active and/or acknowledged. With some creative uses of timer objects, the $alarm object, and expressions, you may be able to do what you are thinking about. Hope this helps!
Message Edited by Doug M on 12-20-2005 03:44 PM
Doug M
Applications Engineer
National Instruments
For those unfamiliar with NBC's The Office, my icon is NOT a picture of me

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Dear Experts,
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For your first problem solution is this note: 936644
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Uday,
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Have you tried plugging your iPad to iTunes?

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mms68 wrote:
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mms68 wrote:
... Apple Spain can give me no solution
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I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

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Using FaceTime http://support.apple.com/kb/ht4319
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Setting Up Multiple iOS Devices for iMessage and Facetime
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Unable to use FaceTime and iMessage with my apple ID
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DSC 8.6.1 doesn't log alarms

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Thanks,
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Hello David,
I have the same Problem with LabVIEW and DSC8.5.1 and, yes, SQL-Server 2000 was installed before I tried to install DSC the first time.
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TCS4 + CS5.5 + *3* machines + Activation/Deactivation - Question Jumble

I apologize in advance if this seems convoluted -- I have *tried* to make sure I'm saying only what needs to be said :-) Any help would be appreciated. [Note: I *did* try to 'chat' with a representative, but didn't even get through the deactivation question before they got stuck in scripted answer limbo.]
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So...
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Question: Is that correct?
Question: Is there a time limit within which I have to reactivate, or am I good anytime?
Question: Is there a limit to the number of times I can deactivate and reactivate the software, and/or a minimum period between deactivation and reactivation?
When I deactivate TCS4 on machine #1, I will no longer have Acrobat available.
Question: Can I *reinstall* Acrobat 9 Pro (from the TCS2.5 install) or Acrobat X Pro (from the CS5.5 install)?
Question: Will installing this older version of Acrobat interfere with the Acrobat XI Pro that is already installed (which I will want to be able to use again later)?
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Installation and activation are separate and distinct actions, completely independent.
You can have installed Adobe software that is deactivated - it's still fully there but won't run.
Don't tie yourself in knots - the easiest thing to do would be to contact Adobe customer service and have them reset the activation counts for all your product serial numbers to zero. Then you can reactivate them exactly on the systems you want (just start the programs to do this).
For more details, see:
How to Move Adobe Software Between Computers, or from PC to Mac
Hope this helps!

Yoga S1 Windows 8.1 Activation Disabled and poor (or no support from Lenovo at all).

Dear Lenovo Friends,
I've purchased Thinkpad Yoga S1 with Windows 8.1 onboard.
I've had an OS problem that leaded me to order Recovery DVDs via Lenovo Thinkpad Support in Poland (thanks, got disc set in 7 days).
After reinstallation the WIndows 8.1 OS keeps saying my licence code embedded into BIOS is invalid and I can no longer activate the system. See the event log for sample try and fail on activation my system, please.
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
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<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-09T20:02:04.000000000Z" />
<EventRecordID>1866</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>n316-pc04</Computer>
<Security />
</System>
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<Data>0xC004F069</Data>
<Data>9D6TC</Data>
<Data>?</Data>
<Data>?</Data>
</EventData>
</Event>
I've contacted the Lenovo Support in Poland and they tend to tell that this is because Microsoft has invalidated my codes for unknown reason. Contacting Microsoft they told me that it its vendor's (Lenovo) problem and they are not responsible - shall I obtain new licence key from Lenovo. The Polish Thinkpad support is working on the problem since January the 9th, with no success.
The Windows grace period is already over and I cannot use my ultrabook now without activating the licence.
Is this the famous Thinkpad support quality? I already own 4 Thinkpads and sorry gyus but I'm considering swithing to some other vendor.
When I called them, the solution provided by the Thinkpad support was... "would you please reainstall the OS once more to get another grace period?" I was thinking it was a kind of joke, but it wasn't... Asking for the responsibility of the Lenovo for the Windows OS they provided I was told that Lenovo is not responsible and I was given the advice to buy the hardware with no OS next time, have box licence from Microsoft separatelly.
I'm really disappointed. This is my last Thinkpad I believe. It seems even having the warranty it is not enoug to get support from Lenovo - I'm on my own...
Regards,
P.
Solved!
Go to Solution.

Solved!
Finally I've got another DVD recovery set from Lenovo. Now it works. Seems that the first DVD set was invalid .
Regards,
P.

Home Hub 3-- Re-activating BTWIFI and BTFON signal...

I have a Home Hub 3 and some days ago I had to do a factory reset on it. After that I had lost the BTWIFI and BTWIFI-with FON hotspot signals from the hub.
When I logged in to the hub it said “You aren't currently part of the BT FON WiFi Community”.
I found this page on your website: http://bt.custhelp.com/app/answers/detail/a_id/12987/~/i%27ve-changed-my-bt-home-hub-and-my-bt-wi-fi...
I carried out the instructions to opt out and to opt in again, but after 3 days nothing had happened. There were still no hotspot signals from the hub and if I looked at the hub it still said “You aren't currently part of the BT FON WiFi Community”, despite the fact that if I checked my status online it said “opted in”.
I then called the support number 0800 022 3322 recommended on this forum and got the Indian call centre who told me that home hubs do not have a dedicated hotspot signal and that the problem was due to a lack of hotspots in my area….!!!
I then sent a support message using the BT support contact form describing the above problem and asking if they could re-instate the signals manually. This is the reply I received:
“*removed
This reply was also from India and needless to say, I did not phone the help desk as suggested, as this was the same number that had failed me previously. It is obvious that BT staff in India are not aware of how BT provide hotspots in the UK.
I opted out and in again once more at that point, but it is now 5 days since my opt in and nothing has happened at the hub.
So my question is, is there a way of contacting someone in BT in the UK who understands the problem and can arrange for the hotspot signals to be re-activated on the hub.
After all, they were de-activated inadvertently, and you would think that it would be in BT’s interests to activate them again as soon as possible.
I have no complaints about the BT broadband service, and I can understand the need for them to use an inexpensive call centre to filter out most of the simple queries, but in situations where the staff do not understand or cannot help they should refer the customer back to someone in the UK qualified to solve the problem.
Solved!
Go to Solution.

All power to the Mods! I had a letter from Stuart this morning saying he had checked my hub status and that it was queued for activation and that it should happen within 48 hours, but by the time I read his letter it was already activated. He thinks it was a combination of luck and co-incidence, but I blame divine intervention.
So I have marked SJTP’s post as the accepted solution. Thank you.
However, it should not be necessary to resort to these forums and the mods to resolve a problem like this, so I am going to suggest the following to any BT employees who might be interested.
While having a call centre in India is an inexpensive way of dealing with most of the problems raised by BT’s clients, there will always be some problems that are not resolved or are advised badly due to the limited training of call centre staff. At present BT send a customer satisfaction survey after any query of their call centre, but the results are used for their own purposes. What I would suggest is that any unresolved issues at that point should result in the client being given a contact to a UK based technical team so they can have some hope that their issue would be resolved.
This would create a huge boost to BT’s image amongst users and would probably greatly reduce the number of issues on this forum, particularly the ones resulting in negative press for BT.

Active Directory and many OUs

Hello all,
This topic might have been talked about before but after a lot of searching I still have not found a solution, so I ask for a bit of help.
In our Active Directory there are many OUs where users are kept. There is no one top OU where you can start your search. I don't really know why it was set up this way and I don't have an option to change that. I would really like to have ou=users like most have!
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I'm hoping there is some simple solution to this. Maybe JNDI API allows for searching in many OUs at the same time (some fixed list in the code)? Or maybe the OU is not needed at all in the search?
Any help/hints would be appreciated.
best regards, Logi

For searching, you can issue a subtree search will search through the entire subtree, irrespective of how many levels of OU's may exist, by using SearchControls.SUBTREE_SCOPE
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their NT style logon name (samAccountName)
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or their Windows 200 style logon name (userPrincipalName),
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You may also want to look at some of the following posts:
JNDI, Active Directory and Authentication (Part 1) (Kerberos)
http://forum.java.sun.com/thread.jspa?threadID=579829&tstart=300
JNDI, Active Directory & Authentication (part 2) (SSL)
http://forum.java.sun.com/thread.jspa?threadID=581425&tstart=50
JNDI, Active Directory & Authentication (part 3) (Digest-MD5)
http://forum.java.sun.com/thread.jspa?threadID=581868&tstart=150
JNDI, Active Directory & Authentication (part 4) (SASL EXTERNAL)
http://forum.java.sun.com/thread.jspa?threadID=641047&tstart=0
JNDI, Active Directory and Authentication (part 5, LDAP Fastbinds)
http://forum.java.sun.com/thread.jspa?threadID=726601&tstart=0
JNDI, Active Directory, Referrals and Global Catalog
http://forum.java.sun.com/thread.jspa?threadID=603815&tstart=15

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade?

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade? This just started!!!!!!!!

Hi EdAAK,
I've checked your account, and see no issues with your subscription. So, if you're using a web browser, please log out, clear the browser cache, and then log back in to https://cloud.acrobat.com. And, if you're using Reader, make sure that you're logged in—you should see your name listed in the upper-right corner. If not, click the Sign In link and then sign in with your user name and password.
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10.6 home directory mounting with active directory and open directory integration

Hi guys i am having some issues in my new mac environment. I have a windows network with an server 2008 active directory. I have just recentlly created a "magic triangle" setup with active directory and open directory. When my users login via windows their home folders mount perfect. When any user logs in to any iMac in the building it does not work. They login perfectly fine, but their home folders do not mount. When i try mounting them manually with smb, i get a prompt for credentials. I am thinking this is my issue, my Single sign on with kerbos is working but for some reason is not logging in correctly. If i type in my credentials with my domain first then my name it works.
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I feel like this is the problem with the home folders not mounting.
Can anyone provide some help with this?
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Dani

Hi dani190,
are you using the fully qualified domain name of the network server? ie if your server is bob. and your domain is domain.company.com. then the FQDNS would typically be bob.domain.company.com or bob.company.com.
If the FQDNS works, then have you checked in the AD to make sure the path to the network home folder uses the FQDNS?
For the contact search path, did you put the AD at the top the list? (in directory utility)
Did you set the WINS work group on your client computer to your domain?
ie:Apple Menu, System Preferences, Network, Active Network Port (ethernet and or airport) , Advanced Button, WINS Tab, set workgroup to the name of your domain. ie domain.company.com and or company.com

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