Lost company's files in a reformat. Need help.

Note, I'm not a Tech person. I'm a graphic designer. Tech was too busy to reformat so I went ahead and did. it. The reformat was done as so:
• Upgraded to Yosemite using the Apple ID of my boss.
• No files on Mac Hard Drive. Company protocol is to use external HDDs. I only backed up desktop and downloads*
• Did a reformat on restart, registered mac on my own Apple ID
• Changed name of Mac
The problem arose when I tried to access the files on the external hard drive. All of the files were there except for those of the user who was using the mac before me. His folder appeared as "NO NAME" and as an alias of only 738 KB. However the drive was still 912/1000GB used. So practically full.
I have no idea what happened but my guesses are:
Was the external drive already full so he was actually using the internal hard drive?
Is the alias just some snafu that needs to be fixed in prefs?
And my question is can this be fixed? We have essential files from that previous user. Thanks Mac Community. I'm keeping my fingers crossed.

You posted in the support forum for the Apple routers......these products:
Can you help us understand how your question would involve one of these products?
It appears that you have a question about Yosemite (10.10.1). If that is the case, the place to post your question would be in the Yosemite support forum. The link is just below:
OS X Yosemite

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Lost company's files in reformat. Need Help.

Note, I'm not a Tech person. I'm a graphic designer. We are very short-staffed and Tech was too busy to reformat so I went ahead and did it. The reformat was done as so:
• Upgraded to Yosemite using the Apple ID of my boss.
• No files on Mac Hard Drive. Company protocol is to use external HDDs. I only backed up desktop and downloads.
• Did a reformat on restart, registered mac on my own Apple ID
• Changed name of Mac
The problem arose when I tried to access the files on the external hard drive. All of the files were there except for those of the user who was using the mac before me. His folder appeared as "NO NAME" and as an alias of only 738 KB. However the drive was still 912/1000GB used. So practically full.
I have no idea what happened but my guesses are:
Was the external drive already full so he was actually using the internal hard drive..
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And my question is can this be fixed? We have essential files from that previous user. Thanks Mac Community. I'm keeping my fingers crossed.

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It appears that you have a question about Yosemite (10.10.1). If that is the case, the place to post your question would be in the Yosemite support forum. The link is just below:
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LenBlazer wrote:
JaneGoodall wrote:
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Lost company's files in a reformat. Need help.

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