Lost the will to live!

on my secound shuffle sent the first one back with same problem .error mes cannot be updated unknown error occ (-50) and cannot be read from or written to .Please all i want is a simple answer I do not have a degree in computers or the desire to spend the rest of my life sat at this computer tryin to work it out .does this product work or should i just send this one back too! hangin ont life by a thread mandy
Windows XP

I had a similar problem. Look at my post regarding this:
http://discussions.apple.com/thread.jspa?threadID=789985&tstart=0
If the problem is similar try the resolution at the bottom.

Similar Messages

Customer Service - lost the will to live

Knowing my BTBA mobile contract ran/runs out sometime this month I thought "Better ring up and check that the old contract continues". BT should have told me "In 2days it runs out and you will get a text message" but started on a marketing call - during the call I had time to establish that for an HTC Hero 3g want £20/month for 24mnths + £1.95"admin fee" was a better deal for me than BT anywhere 250 + £5 "unlimited data" + £50 for the handset. Made the mistake of entering into the "debate" that BT for 18months was a better deal than 3G for 24 months and that it would cost less. Thought I was winning until BT moved the goal posts and replaced their number 18 with there recent signing "Numero Seventeeno" . This striker is 1 month younger and does't carry the middle aged spread of £20 and a £49.95 handset. BT were revitalised and came back strongly with mathematical wizardry that has only been seen before when Man Utd were bought using their own money. The game petered out into a draw when the home side turned off the floodlights rather than risk their classy defender Infinity (a contract of 1p/month costs the same as one at £100/month if the contract lasts until infinity)
After a bruising game a complaint/suggestion was in order. Back to the internet & typed 533 characters on the lines of "long standing customer" "know I shouldn't of been drawn in" "a call that wasted your time and mine"etc. Filled in the boxes and click send to be told 255 char limit. Redraft the text and send - new window opens with a "Loading" icon. Nothing happens - it could be a browser issue so start again in IE8 and again the never ending "loading icon". Think! - I've still got Google Chrome open maybe that's the reason. Close all browsers and start with IE8 only - no change so lets try the telephone complaint route.
Get the complaint number off the BT site and can't find the right option (knew BT would be extremely busy with an exceptional number of calls) so not wishing to disturb them I thought I'd try some other contact numbers (maybe sneak in via the residential call and take option 2) Couple of calls and then after being requested to support the world cup bid I was asked if i'd like to take a 5 question customer service survey. Why not? tell them what a fine job they are doing and call it a day. What a mistake - it's India - "can i help you?" - explain why they are talking to me and I am then told that I'm speaking to them about a customer survey.........managed to call a time out and tell the operator that I was trying to make a complaint, give the account details and brief summary, given another 0800 number and an offer to transfer. Ring Ring and answered ! an American voice? conversation about why I'm calling and I don't think I'm speaking to the right person - call restrictions/blocking and international roaming were mentioned. Nice chat but I'll ring the 0800 number I've been given - "American again!!?? and this time its High Value Accounts. I think not but she would like to check my account just to make sure and yes I'm right 50 free minutes just doesn't quite make it. Anyway I've lost the will to live and call it a day.
Just about to put the phone down when it rings - its 1571 ring back that I've got a message. Listen to part of the message and guess what? It's the automated BT customer service survey that doesn't know its talking to a BT telephone answering service and because one of the buttons on your "telephone keypad" is not being pressed it keeps repeating the instructions on how to score your answer to the question.

Maybe try BT Mobile on 08007822326?

Lost the will to live! - Billing query

I notified BT in October 2011 that I was moving house, since then my bill has been incorrect each month. Firstly I was charged a cancellation fee, which I called and this was refunded. Then I was billed for two broadband and two calling plans, each month I call and each month this charge is removed and my direct debit reduced with a promise that it won't happen again.
That was November, its now March and my bill is incorrrect again. Now somewhere in the middle of this some one managed to remove the additional broadband charge, but this has not manged to happen with my extra phone plan. Yes the guys when you phone are nice and remove the charge and amend the DD, but why should I have to repeatedly call each month. The amount of time I spend on the phone is ridiculous. I've lost count of the number of calls that I have made to be promised the same thing each month and then never have it delivered.
I'm about to move again and I'm not prepared to transfer with you again as you've still not managed to sort the last transfer out. I find it disappointing in this day and age to find BT making incompetant businesses look professional as you don't seem to be able to manage the most basic billing error.
I wish to cancel my BT contract but have been told that this will cost be around £200, what about my hourly rate for the time spent on the phone to get my bills corrected. I'm sure we could come to a deal with you only owing me a small amount for my time!!!

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

NEED HELP! loosing the will to live... MAC Lion OS

bought a brand new mac book pro this week, OS X LION 10.7.2
wanted a mac for using indesign as screen resolution and smooth operation.
PROBLEMS I AM HAVING
I wanted to download the free indesign trial (why not) and can't install the following...
1. Adobe download manager WONT install onto my system, it downloads and brings up a window with what I can only describe as a see through parcel
I double click it and it tries to unpack / install it, once the blue bar is complete I don't see anything relating to adobe again.
2. Adobe AIR will not install onto my system, however the download window does show a nice red adobe parcel, again a certain amount of installation occurs and then nothing...
the whole point of forking out on the pro was so i could do my companies flyers and graphic design and ive hit a brick wall with adobe!
is anyone facing a similar problem or is it a problem that is due to be resolved or is it my machine?
please if somebody could help me on this matter id be so grateful. I am a virgin to the mac os although everything else is very impressive so far.
if i buy the in design CD software would it install (not really ideal as i want the trial, but as a last resort)
Thanks in advance
Martin

You mentioned:
I can try a different browser i.e. chrome or something, but once the download is complete it will still save it to the same 'download folder' location? it seems to be the install process that can't complete itself
From Adobe knowledgebase:
If the installer doesn’t start automatically when your product download completes, you can start it manually.
Make sure that the download is complete.
If the downloader did not indicate that the download completed successfully, do the following:
Check to see if there is a Start Download or Resume Download shortcut on the Desktop. If so, double-click it. Akamai Download Manager removes the shortcut after the download is complete.
When you started the download, you were asked where to save the files. Navigate to that location. If you can't remember the location, search your computer for a folder called “Downloads.” Look for one or more files with the Adobe product name. On Mac OS, there should be one .dmg file. On Windows, there should be a .exe file and possibly a .7z file. If you see any temporary files ending in “.part,” it means that the download hasn’t completed. Go to your Desktop and double-click the Resume Download shortcut.
Important: Some Windows product downloads include two files: a .exe file and a .7z file. To install the software, make sure that both files fully downloaded and located in the same folder. Otherwise, an error may appear when you start the installer. Errors include "Windows cannot open this file" and "The file archive part of Adobe [product name] is missing."
When you are sure that the download is complete, double-click the .exe file (Windows) or the .dmg file (Mac OS) that was downloaded. Follow the onscreen instructions.
Try this and see what happens.

Home move total disaster...losing the will to live

Moved house 4 weeks ago and the BT move was a total disaster. I currently have a neighbours land line to my BT Acccount as well as my own. I can see all the calls they make, and I am being billed for them. I also have their Infinity attached to my account instead of my own....spent the last 4 weeks trying to get this sorted, but I end up spending hours on hold and nothing seems to get done. I've had to use my mobile and it has cost a fortune in call charges. I've taken three days leave for the engineer not to turn up.
Anyone in BT able to help....?
Solved!
Go to Solution.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum.
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Please use the tracked e-mail, to reply, not via the forum. Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Losing the will to live..,;-(

After all this malarky http://community.bt.com/t5/BB-Speed-Connection-Issues/Router-V-Modem/td-p/754968
Ok i have'nt had time to get the ethernet cable or change anything round,but blow me,
now when i'm doing my internet banking like today the bugga KEEPS DISCONNECTING,Ahhhhhhh.
So between the **bleep** speed,it packing in,plus i'm still waiting for the other half of the package,ie
Evening calls which have been payed for in full.
To say im cheesed off would be an understatement....Phew
And the Q is if i get the ethernet cable will that stop it disconnecting.
BTW i never had an ounce of trouble with my old modem

you need to eliminate the phone extension you were using in your earlier post also the router should be away from tower's /monitors etc this link gives a few more suggestions http://community.bt.com/t5/BB-Speed-Connection-Issues/Poor-Broadband-speed/m-p/14217#M8397 ADSL2+ is more noise aggressive then ADSL MAX was therefore more fine tuning of the line is needed
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Losing the will to live been charged booked order ...

I am going crazy I have had an order cancelled without my day so and 3 cancelled days where no one has turned up over £300 pounds worth of billed phone calls to speak to someone in India that had no clue
I have had to book 3 days of work unpaid
And once again the 4 th time and I'm sitting here waiting for someone to turn up
This is not acceptable and I can't even speak to anyone to camel my order I'm disgraced with the service I have revived and have tried to complain several times and not had one phone call bk from the non existent complaints department
I DO NOT WISH to speak from someone in India again and would like someone who knows what they are doing to call me today to cancel my order and repay me the money that has been taken from my account
I have been waiting 4 months for a phone to be put in my daughter moves in to the property this weekend and also had a care line booked in for her which now I have to pay a cancelation charge as I have now had to cancel them as well

Did you click on this link, and fill in the correct form? You cannot use private messaging.
They will respond either by phone or e-mail, when its your turn in the queue.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Losing the will to live... is the Edge animate software full of bugs? Non-Responsive %, px, auto... all fail to do much at all.

I've now spent a good 20 hours racking my head and the various settings... and I'm nearly ready to look at Googles HTML5 and web software offerings, which is frustrating since I pay for the Adobe Creative Suite already.
What would I like to do: (I've simplified my overall aim)
Have a non-responve banner, 1200 x 100.
When I scale down my browser window I want one item (i.e. a box) to stay in the centre, even when the rest of the scene has been cut off. (*it does not need to scale)
- I've tried the presets for responsive layout which do nothing when tested in the browser (I'm using Safari, I'll test in others once it works...).
- The scene is set to be centred, which works. The whole scene is centred in the browser.
I've tried setting the Top, Bottom CSS controllers for the object to % which I believe is correct, but still no success...
I've now tried every other variable I can think of with out success using the some what confusing mixture of '%', 'px' and 'auto' settings.
I've also tried the responsive layout presets for a square drawn directly inside of Edge Animate, and an image dropped into the scene, which has more preset options (all of which seem to have little to not effect whether my scene is responsive or not).
Can someone please put me out of my misery and either tell me I'm missing the obvious problem. Or tell me the software is indeed broken at the moment and doesn't like Apple Safari.
And incase your wondering what I want to do... I'm trying to emulate the setup this website has at the top of their website. Where the embedded vimeo player (I've succeeded in doing that in Edge animate... yey) remains centred whilst a foreground layer and background layer change as the browser window is scaled... (they simply get cut off by the browser window scaling, aligned to the left, centre or right they're not responsive...)
http://www.kasradesign.com/
Many thanks for any help
Regards
Jon

And the saga rolls on. BT called me this morning with another update. Openreach still cannot find my address or my BT phone number / line. It will take another 4 working days for Openreach to contact BT with an update. The BT department who are calling me are the 'fast track' team in Blackburn who I'm afraid to say are anything but. He seemed completely indifferent and thought this was completely acceptable. When I challenged him for an explantion of why more delays, he tried to hind behind the "it is not our fault, it is Openreach" excuse. They sent an email to Openreach last Wednesday 25 July, they received an automated reply on Friday night so too late to do anything until today, and the reply that came back is there is a fault with my address / phone number that they need to fix, which is what I was told last week, and apparently BT cannot phone Openreach, it all has to be done by email. Unbelievable! So the clock starts again from today and the waiting game begins again.

Loosing the will to live!!!!!

any ideas when bbm, facebook, twitter etc will be up and running? really fed up now

@BlackBerryHelp Research In Motion
BlackBerry email services restored. Some users still experiencing delays with browsing and IM. Sorry for inconvenience. ^HF

Loss of internet, loss of will to live

Hello, I have been a BT customer for a little over a year now, and this time has been plagued with many many internet problems. I must have easily clocked over 15 hrs talking to BT. But that is another story. My problem now is this; since Thursday 24th Nov my broadband has not been working. The homehub says all is dandy, but the 3 computers and 2 smart phones my family use say that while a connection has been detected (both via ethernet and wireless) when you try to load a webpage, it stays blank but says that it is connecting. We rang to complain, BT colleague said that as the broadband lights were on as normal, the 5 devices were to fault, not the broadband. We spend the next 2 days restoring settings to default, clearing cache, virus scans, system restores, everything we could think of in case it was the computers at fault and no luck. A new modem-router bought on the Saturday has the same problems (lights showing everything is functional but no data coming through). We can't even connect to the BT line tester as the page will not load. Homehub phone will no longer work. 2 phonecalls later that evening, after following BTs instructions to delete historys, restore the homehub to default, opening things in safemode, an engineer is scheduled for Wednesday 30th. We are warned with the standard £130 fee if it is not a BT problem. We frantically check and recheck all of our devices just in case and wait till Wednesday. Wed morning 7.50am I call to confirm the appointment for the engineer. 'Yes Miss McKerr he will be coming' excellent...10mins later 'Sorry Miss McKerr he will not be coming, please reschedule'. I have booked the day off work and will have to do the sane tomorrow, that is assuming the engineer will decide to grace me with his presence. I'm losing out on money while BT make theirs charging me £40 odd a month for something that no longer works. I believe I have tried everything my end to make sure that it's isn't my problem, but am baffled aas to what is wrong as no error lights come up on the homehub, yet Skype and other programs on the computer say there is. Losing the will to live trying to get it sorted and missing out on work for people to cancel on you.

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

I lost the USB cable that came with my phone (wt19i Live With Walkman)

I lost the USB cable that came with my phone (wt19i Live With Walkman). However, the charging power adapter still here.
I don't have any other cable.
My phone's USB port use Micro-B connector.
If I buy a high quality USB cable with Micro-B connector, will it be compatible for both charging and data transfer?
Is it necessary to buy the original Sony Ericsson USB cable? If yes, which model should I buy?

http://www.sonymobile.com/gb/support/contact-us/
Contact them and they should be able to help you
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I am new to Mac Pro but am purchasing one online. can anyone tell me how to get the information from my Toshiba onto the Mac. there are no stores in the state I live in. Do I need to find a location and will they do a transfer from my I Tunes etc?

I am new to Mac Pro and am purchasing one online tonight. Can anyone tell me how to get my information - Itunes, photos, and videos transferred onto the Mac from my Toshiba. the state I live in doesn't have an Apple store but I could take it to Minneapolis when I go. Any ideas where to begin?

You might profit from a visit to a Minneapolis Apple store. With a brand new Mac, I think they will be most helpful - not just with transferring files, but with other advice as well. And I strongly recommend you invest in a back up drive. The Apple folk can help with that as well.

HT1386 I have a 30Gb Classic. I have loaded many of my CD's onto ITunes in the past and due to a change of computer have lost the files. When I now sync Ipod to ITunes will I lose the CD loaded music from my Ipod as it no longer appears in my ITun libra

I have lost the computer library of tunes downloaded from CDs onto ITunes . So when I sync my Ipod ( with all CD and Itune downloads) with ITunes library (only ITune downloads) will I lose the CDs held on my Classic IPod. Thanks for your consideration.

Likely. Copy them from the iPod to your computer by:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I need to rebuld the "C" drive on my computer will need to reinstall adobe cs6 when I am done, but have moved recently and lost the data to get that done. Help!

I need to rebuld the "C" drive on my computer will need to reinstall adobe cs6 when I am done, but have moved recently and lost the data to get that done! Help!

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Will the Buffalo LinkStation Live work with my Mac Book?

I am wanting to get a hard drive that will wirelessly back up my two MacBooks using Time Machine Software. Also, I would like to be able to hook up my printer to this device so that we can share a printer between the two Macbooks wirelessly.
I came across the "Buffalo LinkStation Live™ - LS-CHL". It seems to do exactly what I want, but I can not tell if it is compatible with Time Machine software or if I have to use their bundled software.
Basically, I want to share a backup HD and printer between my two MacBooks....wirelessly. I do not need a router because I already have one. I understand a Time Capsule would probably work, but it is more than I want to spend.
Here is a link to the LinkStation Live™ - LS-CHL.
http://www.buffalotech.com/products/network-storage/linkstation/linkstation-live -ls-chl/
THANK YOU!

I'm not sure about the 2007 mini, but a quick check is to open your system preferences and look for Bluetooth preferences. If there aren't any, then no magic mouse for you...

Lost the will to live!

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