Lync 2013 Mobile Client

have a test Lync 2013 onprem installation, everything works fine both from inside and outside, however the Lync Client for iphone does not function as supposed. I checked debug logs on all servers and see nothing that could cause the behaviour. The strange
thing is that for example IM is actually working, the problem is that it disconnects on every action.
So, the test scenario is as following
- User 1 is logged on Lync Client on Windows 7 - LAN
- User 2 is logged on on Lync Mobile on Iphone - public internet
User 1 sees presence of User 2
User 1 sends IM message to User 2 - no errors
User 2 successfully recieves the message - gets an error "Failed to process the server respons" and appears offline
User 2 signs out of Lync Mobile and signs back In- no errors
User 2 sends IM message back to User 1 - gets an error "Failed to process the server respons" and appears offline
User 1 recieves the IM message - no error
Any glues anyone? Where to look? I used debugging tools (S4 and SIPStack) both on Edge and FE and found nothing strange
Thanks in advance
Emin

Hi,
Which kind of Reverse Proxy did you use (TMG or IIS ARR)?
Did the issue only happen to you or for multiple users?
Did the issue only happen for IPhone or for all kind of mobile clients (IOS, Android, Windows Phone)?
If the issue happen only for you, please try to use another mobile and test the issue again.
If the issue happen for multiple users, and only happen for IOS client, try to update to the latest version for Lync IOS client and test again.
If the issue happen for multiple users, and happen for all kind of mobile platforms, double check the configuration of Reverse Proxy ( certificate, port).
For WP8 root certificates need to have HTTP URLs in the CRL (Certificate Revocation List). If root certs doesn’t contain these CRL attributes than the certificate won’t be accepted by WP8 and sign in would fail.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Lync 2013 Mobility Client - Video Call Issue (Everything Else works).

Hey Technet’ies,
I have been struggling for a couple of weeks now to resolve one of the final issues with a Migration/Upgrade Project on Lync Server 2013.
I have nearly every Lync Client Scenario working well except the Mobility Client (outside of the domain) which cannot successfully complete a Video
Call to a Windows Desktop Client (inside the domain) – the toast pops up, but when we click accept - it just times out after 15 seconds
K
The strange thing is every other Video Call scenario works;
Mobility Client (Outside Domain)
àWindows Desktop Client (Inside Domain)
= Unsuccessful
Mobility Client (Inside Domain)
à Windows Desktop Client (Inside Domain) = Successful
Mobility Client (Inside Domain)
à Windows Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Windows Desktop Client (Outside Domain) = Successful
Mobility Client (Inside Domain)
à Mac Desktop Client (Inside Domain) = Successful
Mobility Client (Inside Domain)
à Mac Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Mac Desktop Client (Outside Domain) = Successful
Mobility Client (Outside Domain)
à Mac Desktop Client (Inside Domain) = Successful
Mobility Client (All Scenarios)
à Mobility Client (All Scenarios) = Successful
Our setup is pretty standard;
All OS servers are Win Server 2012 R2
Lync 2013 Standard FE Server
Lync 2013 Edge Server
Reverse Proxy IIS AAR (Also Win Server 20012 R2)
Lync 2013 Desktop Clients, Lync 2011 Mac Clients, IOS and Android Mobility Clients – all latest versions.
External NAT (via Cisco Routers ACL’s)
Internal Windows Firewall Currently off on all Servers
All Certs / DNS Configured as per Technet Recommendation
I have reviewed / analysed a number of log/trace files – looking for some/any information on the problem;
Mobility Client (cmlogX.log)
Windows Desktop Client (*.etl) / Microsoft Message Analyzer
Lync 2013 Server (CSController)
With all my looking I could not make out an error except a timeout (15 seconds) on the Mobility Client log (which I currently can’t find).
Clearly we are missing something and I have gone up and down our implementation a number of times, the only semi-unknown is our old 2010 Pool / Central Management Server (which is currently pretty much redundant but the majority of users still on).
I would really appreciate any feedback anyone can provide or any insight anyone may have on this challenge.
Thanks in advance, Alex.
Alex

Hi Andrew,
Thanks for the quick contact!!
Sorry - typo in my post, I have now corrected it;
Mobility
Client (Outside Domain) àWindows
Desktop Client (Inside Domain) = Unsuccessful
So I completely missed that blog post of yours (out of the 100's I have read) and you are the first person to clearly say (in simple terms) to point the lyncweb.contso.com to the public IP address on my internal DNS, I have just made that change and see
if it will correct the issue - will wait for replication.
Also I am running IIS / AAR as Reverse Proxy (not ISA) and had the Internal DNS Host A of lyncweb.contso.com and lyncdiscover.contso.com point back to my Reverse Proxy Internal NIC (i.e. 10.1.1.32) as the External NIC is isolated on in the Perimeter Network,
is this correct?
So it now goes like this
*Inside Domain*
lyncdiscover.contson.com --> 10.1.1.32 (Reverse Proxy Internal Nic) --> 10.1.1.26 (Front End Server)
lyncweb.contson.com --> 201.183.0.1 (Reverse Proxy External Nic - Public IP) --> 10.1.2.16 (Reverse Proxy External Nic) --> 10.1.1.26 (Front End Server)
Does this make any sense, I know ISA and IIS/AAR are pretty much interchangeable.
Thanks again Andrew and look forward to any feedback,
Alex.
Alex

Lync 2013 mobile client can't see all fields in contact card

We have deployed Lync 2013 infra in our organization, now we observed, mobile Lync client users are not able to see other users mobile number on contact card rest all information is visible.
Is there any workaround or fix to resolve this issue. Appreciate quick help.

That's effectively by design (but a popular complaint). The workaround is to put the users who's mobile numbers you need in your Outlook contact list. There's another workaround related to setting the privacy relationship, but you have to coordinate
it with many people which is not too feasible.
Here are others upset about it:
http://ammarhasayen.com/2013/09/25/lync-2013-mobile-contact-card-not-showing-mobile-number/
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Lync 2013 Mobile client on Windows phone

Hello All,
I am configuring Lync 2013 client and lync 2013 server.
When i try to sign in on Windows Mobile, it does not sign in. Log file also empty.
I uses IIS ARR as RP. Is there any way to see logs on IIS ARR ?
regards

Hi,
Did the issue happen only for you or for multiple users?
You can login manually in your Windows Lync client:
https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
You can check Reverse Proxy (IIS ARR) with the help of the link below:
http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

LYNC 2013 mobility clients disconnect and AAR bad response time

Good day,
I'm new to this, but have to implement LYNC 2013 for our company.
I have implemented Lync 2013 by following various instructions and all seems fine... apart from all mobile clients (internal/external - Andoid/IOS). They get disconnected after a few minutes. On Android the error is "unknown error" (very useful)
and on IOPS it's "unhandeled alert type 302 E_Badgateway (E2-3-35).
What I have noticed is that on AAR, on the LYNCWEB server farm (under " Monitoring and Management") the response time is huge (10000 + ms) and when the errors come up on the clients I get a "failed request".
I can not think what may be wrong but all is pointing to AAR?
AAR is version 3 running on 2021 R2
any ideas? been stuck for a week on this now.
Many thanks
DD

Hi,
From your description above, it seems to be the issue with IIS ARR.
You can check with the following steps:
Check if DNS records and certificate were appropriate.
Check if ExposedWebURL set to External.
Try to increase the time out value from 200 to 1800
More details:
http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 mobile client (android/windows phone) can't sing in

Hello
We have deployed Lync 2013 Server (no CU)in our Organization, wehn we use desktop client or Metro App, all works fine. But when we trying to connect from android or windows phone App, we get notice:
"We cannot log you in beacuse your organization don't support this produkt version"
Some one can advice ?

Hi,
Agree with Michael.
What’s more, did you deploy Reverse Proxy on DMZ zone to support mobility devices to login Lync client?
If not, you need to deploy a Reverse Proxy firstly with the help of the link below:
http://technet.microsoft.com/en-us/library/gg398069.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 mobile client. Can't verify the certificate from the server. Please contact your support team

We upgraded Lync Server 2010 to Lync 2013.
Users are able to login on desktop clients but unable to connect on mobile client. We get following error message:
Can't verify the certificate from the server.
Please contact your support team

Please check the Root CA is installed on your mobile device.
Can you sign in externally?
Please check you have updated the DNS records for Lync mobile autodiscover service.
Lisa Zheng
TechNet Community Support

Lync 2013 Mobile unable to login from wifi

Dear All,
Many thanks in advance.
My Lync 2013 mobile client is unable to login via internal network.
I have tried to provide external web directory and lyncdiscover by giving way through internal leg of reverseproxy(TMG).
I think I'm missing something from the basic. Will appreciate your reply. :)

You are not missing something basic, this is a real issue with using Lync mobile while on internal corpnet. A known feature (issue) with Lync mobile is that has to connect to the external web services. So when internal it will hairpin out your FW and connect
to the web services:
http://technet.microsoft.com/en-us/library/hh690030.aspx
Some more info:
http://blog.schertz.name/2013/07/understanding-lync-2013-mobility/
A lot of Firewalls do not allow this sort of "hairpinning".
Thom Foreman, MCSE, MCSA, MCTS

Lync 2013 android client fails to login bug when ISP overrides DNS

Hello all,
I've noticed an issue occurring in the latest Android client (as of 3/9/2015) with internet networks where the provider resolves all DNS queries to an IP address (e.g. T-Mobile, Cox Cable, and lots of others).
Essentially, sometimes I have noticed my android client stuck on "Signing in". The diagnostic logs show that the client is attempting to resolve http://lyncdiscover.contoso.com (which is not resolvable
externally), but T-Mobile is sending it into a search engine. The app continues to try to connect despite not realizing that it really did not resolve properly. See below logs.
<html><head><meta http-equiv="refresh" content="0;url=http://lookup.t-mobile.com/index.php?origURL=http://lyncdiscoverinternal.contoso.com/"/></head><body><script type="text/javascript">window.location="http://lookup.t-mobile.com/index.php?origURL="+escape(window.location)+"&r="+escape(document.referrer);</script></body></html>
</ReceivedResponse>
Mar 9, 2015 8:26:50 AM ERROR LYNC: ERROR TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/1874:Accept-types (application/vnd.microsoft.rtc.autodiscover+xml;v=1) not found in Content-Type response from server (text/html). Not decoding.
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/requestprocessor/private/CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x9a306048)
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.contoso.com/, Hops = 1, status = E_ResponseUnknown (E2-1-5)
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(0x9a306048): E_ResponseUnknown (E2-1-5) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ResponseUnknown (E2-1-5), url = http://lyncdiscoverinternal.contoso.com/
Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected], userUrl = , status = E_ResponseUnknown (E2-1-5)
Mar 9, 2015 8:26:50 AM DEBUG SigningInActivity: onStop()
Mar 9, 2015 8:26:50 AM DEBUG SigninActivity: onStop()
Mar 9, 2015 8:27:20 AM DEBUG HubActivity: onPause()
Mar 9, 2015 8:27:20 AM DEBUG MyStatusFragment: onPause()
Mar 9, 2015 8:27:20 AM DEBUG ContactsFragment: onPause()
Mar 9, 2015 8:27:20 AM DEBUG HubActivity: onStop()
Mar 9, 2015 8:27:20 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/objectmodel/private/CApplication.cpp/944:CApplication::serialize() called
Mar 9, 2015 8:27:20 AM VERBOSE LYNC: VERBOSE APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/privateandroid/CCredentialStore.cpp/90:storing credentials for service:0
Mar 9, 2015 8:27:20 AM VERBOSE LYNC: VERBOSE APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/privateandroid/CCredentialStore.cpp/90:storing credentials for service:1
Mar 9, 2015 8:27:20 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/objectmodel/private/CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 32ms
Mar 9, 2015 8:27:20 AM INFO LYNC: INFO UTILITIES /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/platform/persistentstorage/private/CBasePersistableComponent.cpp/245:Storing 3 out-of-sync components took 1ms
Mar 9, 2015 8:27:20 AM INFO PreferencesManager: commit is called on
Mar 9, 2015 8:27:20 AM DEBUG MyStatusFragment: onStop()
Mar 9, 2015 8:27:20 AM DEBUG ContactsFragment: onStop()
Mar 9, 2015 8:27:27 AM ERROR HttpConnection: org.apache.http.conn.HttpHostConnectException: Connection to https://lyncdiscoverinternal.contoso.com refused
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:183)
at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
at com.microsoft.office.lync.platform.http.HttpEngine.execute(HttpEngine.java:502)
at com.microsoft.office.lync.platform.http.HttpConnection$1.run(HttpConnection.java:219)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:422)
at java.util.concurrent.FutureTask.run(FutureTask.java:237)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.ConnectException: failed to connect to /198.105.244.104 (port 443) after 180000ms: isConnected failed: ECONNREFUSED (Connection refused)
at libcore.io.IoBridge.isConnected(IoBridge.java:238)
at libcore.io.IoBridge.connectErrno(IoBridge.java:171)
at libcore.io.IoBridge.connect(IoBridge.java:122)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:183)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:456)
at java.net.Socket.connect(Socket.java:882)
at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:119)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:144)
... 12 more
Caused by: android.system.ErrnoException: isConnected failed: ECONNREFUSED (Connection refused)
at libcore.io.IoBridge.isConnected(IoBridge.java:223)
... 19 more
Since DNS overrides by ISPs are a common occurance, I believe the app should properly handle this situation. I installed an app to override my DNS and use Google's DNS servers, and the client connects fine.

Hi,
Did you login Lync 2013 mobile client internal or external the company?
Did the issue also happen for IOS/Windows Phones or just happen for Android Phones?
Please try to check if the issue only happen for your mobile Lync client or also happen for other Android mobile clients.
If the issue only happen for your Android mobile, please try to uninstall Lync client and install the latest version from Android Market and test the issue again.
If the issue happen for multiple mobile clients, please double check the Reverse Proxy settings, if you use IIS ARR for Reverse Proxy, you can troubleshooting with the help of the link below:
http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].
Eason Huang
TechNet Community Support
Ok, I figured out that I had a partial misconfiguration, but the existing client behavior still leads to long delays on a variety of networks. I had the reverse proxy forwarding into port 80 instead of 8080, which seemingly caused problems
during the second autodiscovery phase after the first timed out. I have since confirmed that it's not just T-Mobile, but any such provider (e.g. Cox Cable, see below) that resolves all DNS entries.
Essentially, the following is happening:
1) Client attempts to resolve lyncdiscoverinternal first.
2) DNS record resolves to ISP's website, because they resolve everything and will return their own page if the entry really doesn't exist.
3) Lync client continues to try to connect to the ISP's address, and sits for at least a minute until it eventually falls to the lyncdiscover record.
From the below log entries, you can see that the login process is delayed a full minute due to the client being stuck on the lyncdiscoverinternal record! Again, this does not occur on ISPs that do not catch all DNS resolution
attempts, regardless of validity.
Mar 9, 2015 8:10:04 PM INFO HttpConnection: originalurl is
https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected] method Get
Mar 9, 2015 8:10:04 PM INFO HttpConnection: decodedurl is
https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected]
Mar 9, 2015 8:10:04 PM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/689:<SentRequest>
GET
https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected] 9, 2015 8:10:05 PM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
completed with url =
http://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected], userUrl = , status = E_ResponseUnknown (E2-1-5)
GET http://lyncdiscoverinternal.contoso.com/
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "<html><head><meta">http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><meta
http-equiv="refresh" content="0;url=http://finder.cox.net/main?InterceptSource=0&ClientLocation=us&ParticipantID=96e687opkbv4scrood8k84drs6gw5duf&FailureMode=1&SearchQuery=&FailedURI=http%3A%2F%2Flyncdiscoverinternal.contoso.com%2F&AddInType=4&Version=2.1.8-1.90base&Referer=&Implementation=0&method=GET"/><script
type="text/javascript">url="http://finder.cox.net/main?InterceptSource=0&ClientLocation=us&ParticipantID=96e687opkbv4scrood8k84drs6gw5duf&FailureMode=1&SearchQuery=&FailedURI=http%3A%2F%2Flyncdiscoverinternal.contoso.com%2F&AddInType=4&Version=2.1.8-1.90base&Referer=&Implementation=0&method=GET";if(top.location!=location){var
w=window,d=document,e=d.documentElement,b=d.body,x=w.innerWidth||e.clientWidth||b.clientWidth,y=w.innerHeight||e.clientHeight||b.clientHeight;url+="&w="+x+"&h="+y;}window.location.replace(url);</script></head><body></body></html>
</ReceivedResponse>
Mar 9, 2015 8:10:21 PM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaDataSynchronizer.cpp/799:Mode 0
timed out
Mar 9, 2015 8:11:08 PM ERROR HttpConnection: org.apache.http.conn.HttpHostConnectException:
Connection to https://lyncdiscoverinternal.contoso.com refused
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:183)
Mar 9, 2015 8:11:08 PM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/1032:<ReceivedResponse>
GET http://lyncdiscover.contoso.com/

Lync 2013 Mobility Issue

Hello,
I have a Lync 2013 server installed with CU1.
I can connect to it perfectly with the windows client and the mobile Lync 2010 client. However when i try to login to the server with the Lync 2013 mobile client, i get : "An error occured in Lync. Please retry. If the problem persists, contact your
support team."

Hi Barry,
i have fixed the certificate issue, now i get an xml file when going to the web address.
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<resource xmlns="http://schemas.microsoft.com/rtc/2012/03/ucwa" rel="root" href="https://lync.'domain'.local/Autodiscover/AutodiscoverService.svc/root?originalDomain='domain'.com.au">
<link rel="user" href="https://lync.'domain'.com.au/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain='domain'.com.au"/>
<link rel="xframe" href="https://lync.'domain'.com.au/Autodiscover/XFrame/XFrame.html"/>
</resource>

Lync 2010 Mobile Client for IOS and Android - Is File Transfer Possible

I'm seeking confirmation that File Transfer is possible in a chat session with a Lync Mobile client running on IOS or Android. Can anyone provide further information as none of the client feature lists state it one way or the other?
Many thanks
Ivor

The Mobile Lync client can't share files, see the Client Comparison Table: http://technet.microsoft.com/en-us/library/hh691004.aspx
(edit) Lync 2010 Mobile client Comparison Table: http://technet.microsoft.com/en-us/library/hh691004(v=ocs.14).aspx
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator (BETA) - Used to assist in the validation and documentation of Lync Server 2013.

Lync 2013 Android Client and simultaneous ring problem

this is sort of a duplicate but since the other one was marked as answered when it was not I figured I'd start this topic up again.
I set up the Android mobile client on my phone and all seemed to work fine (apart from the know bu where it keeps saying "calls aren't setup to ring mobile device..." whether the are or not) but I've run into the super annoying issue where
even if you turn simultaneous ring off for the cell phone number it still rings through when I get a call on my Lync work phone (a bit delayed so it rings just before voice mail picks up). What stinks is that even if I completely sign out of the Lync mobile
app I still get these ring throughs. The only solution was to reinstall the app with a bogus cell number (which is a bad way to go as it might be calling a random number if I'm not careful). the other thread had a moderator give the answer to create a user
level voice policy to not allow simultaneous ringing. Yeah, thanks. I'd actually like to use the feature sometimes and so would all of my users.
So, is this a bug in the Android client? In the Mobile functionality on the server? What? When I run SEFAUtil on my account it doesn't show any simulring or forwarding (my full Lync 2013 client agrees with that) so what the heck is going on. I can't roll
this upgrade from 2010 out to users until this can be resolved.
Steve

I think I found the solution to the annoying ring to the phone even when your turn off your call forwarding/sim ring.
In Lync 2013 desktop client, when you first setup SIM ring, it asks you to enter the phone that you would like to have sim ring. In this case, most likely your cellphone number. Then when you are sick of SIM ring, you decide to turn this feature off, but
you still get SIM ring to your cellphone which is very annoying. If I remember correctly, in Lync 2010, when you switch from SIM ring ON to OFF, the cellphone number will be deleted automatically. In Lync 2013, however, doesn't do so. Therefore, your cellphone
number is still there even though your have call forwarding OFF. This is a bug. The work around to it is to go to Tools > Options > Call Forwarding, select SiM ring; then from the drop down list, instead of choosing your saved cellphone number, choose
WORK number. Then select "Turn Off Call Forwarding". Now, go back to SIM ring option again, you will see the saved cellphone number is now gone. It will only display your work number. Now, try to make a test call to your Lync phone, it shouldn't ring to your
cellphone anymore.
To me, this seems to have fixed it. You can try this and let me know if that fixes yours too.
A@RJC

Lync 2013 Mobility Upgrade

Hi,
Im currently upgrading Lync 2010 to 2013.
Is it possible to coexist Lync 2010 Mobility Users with Lync 2013 Mobility users?
I realise that the 2010 users will still need to use the 2010 client and the 2013 users use the 2013 client. Is it true mobility does not actually use edge and just uses the Reverse Proxy?
Any help greatly appreciated.

Each Lync Front End pool has it's own unique Lync external web services url. You can point Lyncdiscover.domain.com to either 2010 or 2013, but the response will redirect the mobile client to the correct external web services FQDN for their homed pool.
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Lync 2013 Android Client - Intermittently unable to join conference

Hi
I've just finished installing Lync 2013 on our network (single Front End, Single Edge, Reverse Proxy Server and Office Web Apps Server).
Everything works fine currently, with one exception:
When a user tries to join a meeting from the Lync 2013 client on Android (Lollipop), the call generally sits there "connecting..." before it fails to connect with a message of "Can't connect the call".
Sometimes when rejoin is pressed it will connect, but most of the time it fails.
Testing on a Windows Phone client (and Full/Basic Lync 2013 desktop client and Windows 8.1 App) it works every time
Is it possible this is a Lollipop compatibility issue or does Android require something that the other devices and clients don't?
Thanks for any suggestions
Andy

Hi Zahoor
Thanks for the response
Although you suggest it's not a compatibility issue, other devices seem to connect fine on the same account and same wifi, so I'm still tending towards a hardware / os compatibility issue.
I have now tested on a (very old) Samsung Galaxy S (i9000) running Cyanogenmod 11 (KitKat). This works absolutely fine every time.
The device I'm currently seeing issues with is a Nexus 5 running Lollipop.
As I said they're both on the same account and same wifi. Wifi is strong (sitting by the router), internet is a decent speed (150Mbps) and they are external clients.
When I'm back in the office I'll try some other devices to see if they have any problems.I've had a quick look through the logs and couldn't see anything that stood out, but I'll investigate again after seeing if the other devices work.
Cheers
Andy

Lync 2013 basic client msi

Hi all,
Anyone knows where can I find .msi file for Lync 2013 basic client? Microsoft website only have .exe which doesn't work with GPO software deployment.
Thanks

The Basic client doesn't come in an MSI version, the following two links might help you work with the extracted exe:
http://unifiedme.co.uk/2013/04/silent-installation-of-lync-basic-2013-client/
http://community.spiceworks.com/how_to/show/1503-how-to-deploy-office-2010-using-gpo-and-oct
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Lync 2013 Mobile Client

Similar Messages

Maybe you are looking for