Lync 2013 Profile picture extension

Our company recently switched to Lync 2013 and I noticed that under "Settings/My Profile Picture" there is no longer an option to specify a profile image. In Lync 2013 you could at least set a picture with less than 30kb that is hosted on a webserver.
The funny thing is I can use my Lync 2013 server account with the old Lync 2010 client and then I'm still able to set a profile picture (tested & woks). Seems as Microsoft just killed this feature in the client but not on the server (LOL!?!?).
I would like to write a tool to be able to set a picture without having to install the old Lync 2010 client. Any hints, solutions or something to read?

This question comes up more often. It's indeed just a user interface change between the Lync 2010 and 2013 clients, the option to set an image URL has been removed. Underwater this option is still available though, and you can publish a Photo URL to the server
from a user endpoint, or from a powershell admin screen as posted in GodEater's
answer.
I answered with a description on how to publish photos using a user endpoint (wheter from client SDK or UCMA) here: Display
User Picture in Lync 2013
The latest Lync update (Lync Client CU3 (November Update)) has the option to set a photo added back to the GUI.
Link to the KB Article
Link to the Download
Article with explanations and screenshots can be found here: Lync
Client CU3 (November Update) – Show a picture from a website!.
Source

Similar Messages

Lync 2013 profile picture, the option "Edit or Remove Picture" is greyed out

Hi
I am using Lync 2013 standard server, with Lync basic client 2013.
the profile picture button, the option "Edit or Remove Picture" is greyed out
how can i solve this problem.
with get-CsClientPolicy, DisplayPhoto = AllPhotos.
is this the policy issue or client issue?

You can actually manipulate the client policy to have the option to upload a picture reappear in Lync 2013.
You can manipulate the PowerShell script below to apply it to the necessary policy
$PolicyEntry=New-CsClientPolicyEntry -Name EnablePresencePhotoOptions -Value true
$currentClientPolicy=Get-CsClientPolicy -Identity Global
$currentClientPolicy.PolicyEntry.Add($PolicyEntry)
Set-CsClientPolicy -Instance $currentClientPolicy
Enjoy !!

Users are unable to see their own profile photo although everyone else can see it in Lync 2013 client

We have Lync 2013, Exchange 2010 and several AD
servers in mixed mode 2003/2008.
All user are unable to see their own profile photo
either in the main Lync window, in the settings or in a chat although other user can see that their photo is there and displaying. The user experiencing the issue can go open Outlook 2013 client and will see their photo displaying correctly in the file menu
(and elsewhere) here.
I have confirmed this happens with any new users I set up as well. We have gone through a fair amount of troubleshooting with other Lync photo issues and simple fixes such as deleting the SIP cache folder etc proves to be ineffective.
Our Cs-ClientPolicy Global is set to websearchonly.
We have "Replicate this attribute to the Global Catalog" set
for the ThumbnailPhoto attribute in AD.
We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto
PhotosFromADOnly"
and finally we are importing the photo in ad using this PS command:
"Import-RecipientDataProperty -Identity "Test User"
-Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB in size.
I have followed many threads and will provide any information I can to help find the problem. Thank you in advance.
EDIT: I have also tried the following but with no success: https://knowledge.zomers.eu/misc/Pages/How-to-fix-your-photo-not-showing-up-in-the-Lync-client.aspx

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
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Exchange 2013 on-premises doesn't see Exchange Online profile pictures

Hello!
We are on an hybrid deployment with some users on Exchange 2013 on-premises and others on Exchange Online (Office 365 E3 plan). We have enabled photo sync (PhotosEnabled attribute) in the organization relationship, both on-premises and online, but while
Exchange Online users can see all profile pictures, Exchange on-premises can see only on-premises pictures.
It also looks like that online users can see only a low resolution version of on-premises users' pictures.
Do you have any idea how to troubleshoot or fix this, please?
Thanks!

... but Exchange Online doesn't copy his his-res photo to online AD. This would explain why on-premises users cannot see online photos, but vice versa works...
Hi,
Generally, if you upload a hi-res photo in Exchange Online, Exchange will automatically create a 48 pixel by 48 pixel version of that photo and update the user's thumbnailPhoto attribute. Note, however, that the reverse is not true: if
you manually update the thumbnailPhoto attribute in Active Directory, the photo in the user's Exchange 2013 mailbox will not automatically be updated.
Therefore, the user photo would be read by the following method in order:
1. The higher-resolution photo which is cached to 648 pixels by 648 pixels in Exchange Online\2013 used for Lync 2013.
2. The higher-resolution photo which is cached to 96 pixels by 96 pixels in Exchange Online\2013 used for OWA, Outlook and Lync 2013.
3. The low-resolution photo which is stored in the user’s ThumbnailPhoto attribute in Active Directory.
In your scenario, please upload a higher-resolution photo in OWA (Settings > Options > account > Edit information > photo > change) for a test Exchange Online user, wait for the photo updates in Exchange and AD. Then check whether this photo
can be viewed by other Exchange Online users and Exchange 2013 users.
Regards,
Winnie Liang
TechNet Community Support

Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.

Hi Team,
Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.
Using Exchange 2010 Server and Lync 2010 Server at the back. To the best of my knowledge, this option is only available when using Exchange 2013 rather than Ex 2010.
Can somebody confirm this as I am not 100% sure about it.
Appreciate your help. Thanks
Muhammad Nadeem Ahmed Sr System Support Engineer Premier Systems (Pvt) Ltd T. +9221-2429051 Ext-226 F. +9221-2428777 M. +92300-8262627 Web. www.premier.com.pk

Hi,
The photo precedence in Lync 2013 is high-resolution photo from Exchange 2013 -> Photo from web address -> Active Directory photo. The "Edit or Remove Picture" button is available if you integrate Lync Server 2013 with Exchange 2013.
Since you are Lync server 2010 and Exchange 2010, you can choose the following two options:
The thumbnailPhoto attribute on the user's object in Active Directory Domain Services
A URL configured by the user
More details:
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Exchange AA transfer to extension to Lync 2013

I'm having issues getting the Exchange AA to transfer to extensions when using key mapping. Basically you can say a person's name and it will transfer to their extension just fine but not with the key mapping.
We are using Exchange 2010 SP3 RU4 with Lync 2013 Hosting Pack.
I found the issue but not sure how to go about resolving it.
Lync User: [email protected]
Lync Extension: +15554443333;ext=151
Exchange Extension: 151
Dial plan in Lync 2013 will convert 3-digit numbers to: +15554443333;ext=$1 for these users
Each company has their own dial plan. This particular dial plan in Lync translates the 3-digit to the full number. The problem is the transfer from Exchange AA to Lync doesn't seem to use the user's dial plan. I also cannot put a translation on the Exchange
side to do this type of format: +15554443333;ext=$1
It looks like with the key mapping it is trying to transfer to this:
REFER-TO: <sip:151;[email protected];user=phone>
P-ASSERTED-IDENTITY: <sip:[email protected]>
But of course that doesn't exist. The SIP for this user is sip:[email protected]
I ran the Lync Debugging utility and saw this:
ms-diagnostics: 14011;reason="Called Number translated";source="LYNCFE0101.COMPSYSCLOUD.COM";RuleName="Keep All";CalledNumber="151";TranslatedNumber="151";appName="TranslationService"
Start-Line: SIP/2.0 403 Forbidden
From: <sip:[email protected];user=phone>;epid=786443AA96;tag=61bfdb74d3
To: <sip:151;[email protected];user=phone>;tag=7C193436618B4C0FD1DD5B0D9EA788A5
Call-ID: d71f8c3b-0b1e-45c5-b917-0bb71ab9e240
CSeq: 16062 INVITE
Via: SIP/2.0/TLS 10.1.15.6:50244;branch=z9hG4bKf79f7414;ms-received-port=50244;ms-received-cid=BC2600
Content-Length: 0
ms-diagnostics: 12004;reason="The user is not authorized to call the specified number or none of the
routes have a valid gateway configured.";source="LYNCFE0101.DOMAIN.COM";appName="OutboundRouting"
To: <sip:151;[email protected];user=phone>;tag=4FFA2DD9248FE7799456F95533983128
Call-ID: 92f65e8040e1453e85a09ef45bc27c18
CSeq: 16063 SERVICE
Via: SIP/2.0/TLS 10.1.15.1:61309;branch=z9hG4bK957FF7E7.C2D462B71F179899;branched=FALSE;ms-received-port=61309;ms-received-cid=AFA00
Via: SIP/2.0/TLS 10.1.15.6:50244;branch=z9hG4bK488849d7;ms-received-port=50244;ms-received-cid=BC2600
Content-Length: 0
ms-diagnostics: 1003;reason="User does not exist";destination="151;[email protected]";source="sip.domain.com"
ms-edge-proxy-message-trust: ms-source-type=EdgeProxyGenerated;ms-ep-fqdn=edge.domain.com;ms-source-verified-user=verified

Hi,
You need create a UM auto-attendant for each Lync Server dial plan with the following command:
New-umautoattendant -name <auto attendant name> -umdialplan < name of dial plan created in step 1> -PilotIdentifierList <auto attendant phone number in E.164 format> -SpeechEnabled $true -Status
Enabled
You can refer to the link of “Configure Unified Messaging on Microsoft Exchange”:
http://technet.microsoft.com/en-us/library/gg398129.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Not displaying whiteboard pictures Lync 2013

Hi!
I've got a problem with my Lync 2013. In a meeting with a shared whiteboard, i can not see uploaded pictures. I can add a picture myself, and everyone in the meeting sees it except me. Same thing if another user is adding a picture, to me it's not visible.
I can see text and drawings, but pictures does not work.
What can i do? Of course i've already tried rebooting and signing in and out numerous times.
Kindest regards

Hi,
Did the issue happen internal or external?
It may cause by the firewall of your computer, please try to disable the firewall of your computer and test again.
you can also login Lync 2013 on other computer with your account to have a test.
If the issue persists, please enable Lync logging on your Lync client for further troubleshooting.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 Whiteboard attach picture with proxy server

Hi all,
After solving the issue with WAC server, I able to present PowerPoint slide. Attaching picture in Whiteboard still a issue remained (Blank after attach pic).
After few troubleshooting problem exist at IE proxy. If I remove the proxy, I can see the image attached .
I had try to put the WAC server IP and name in the proxy exception list but problem still remained.
Any suggestion?
Thanks and Regards,
Low
http://social.technet.microsoft.com/Forums/en-US/d52cea5b-7370-4293-9a7c-a3b4f5b32185/lync-2013-whiteboard-attach-picture-and-power-point-issue?forum=lyncconferencing

Publish WAC Server on your proxy server, you can refer below link
http://blogs.technet.com/b/dodeitte/archive/2013/11/10/issue-with-office-web-apps-server-2013-published-externally-using-tmg-2010.aspx
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Mai Ali | My blog: Technical

Lync 2013 the keys you entered i don't recognize queue main line extensions

I have Lync 2013 on premise with Exchange 2013 on premise as well.
For some reason, when someone dials our main line and I answer, the system goes call was not recognized.
Also, All of a sudden when someone dials in from internally/externally into my main line and dials an extension after the auto attendant kicks in, the system prompts " The keys you entered I dont recognize"
If I dial by last name, it does work and it works if I dial # and then enter the extension.
Please help..

Hi,
Did the issue only happen for one number of for all phone numbers?
From the description above, it can be the issue of the mistake of the dial plan for the number. Please double check if the Exchange set the correct normalization rule for the number and then test the issue again.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

User Profile Pictures not deleting / replacing

Hello,
I have been struggling with this issue for a couple of weeks and think I may need some help. I have a user profile sync application which works fine, it syncs several attributes from AD into SharePoint, it also exports user profile pictures back to
AD for Exchange and Lync to use, this all works fine.
I was asked to replace a picture for a user, which I did using the 'Manage User Profiles' page in Central Admin. I didn't realise there was an issue until I was asked again a week later, it seems the update had not worked. I tried again, and
lo and behold the picture managed to revert back to the old one again.
After a lot of messing around deleting the picture, syncing, adding the new picture, syncing again etc I could not get the new picture to stay, the old one kept coming back. I do not think the issue is related to the sync, but more with SharePoint itself,
here is a symptom I believe is related:-
I delete a user's picture from 'Manage User Profiles', the picture is gone and the user's mysite page shows the placeholder pic.
Looking in the mysites site collection in User%20Photos/Forms/AllItems.aspx the 3 pictures for the user have disappeared. However if I browse to the url of the picture - User%20Photos/Profile%20Pictures/*username*_SThumb.jpg (or mthumb or lthumb) the
picture appears in my browser.
Next if I add a new picture for the same user through central admin, I then see the new picture in their mysite, I can also see 3 thumbnails of the user's photo under the mysites site collection in User%20Photos/Forms/AllItems.aspx
So far so good, however, if I browse to the url of the picture (including the filename as above) then I am shown the old picture :S
So it appears that the pictures in User%20Photos/Profile%20Pictures/_w and User%20Photos/Profile%20Pictures/_t are updating with the new picture, but the pictures in User%20Photos/Profile%20Pictures/ do not get updated, or even deleted properly when they
are removed.
Hope somebody can shed some light on this as it's really annoying me now! Thanks :)

Hi,
According to your post, my understanding is that the replacing picture not work properly in MySite.
I tried to reproduce the issue in my environment(SharePoint server 2013+SP1), it works without any issue.
Did the issue occur for all the users?
To narrow down whether the issue is related to the User Profile service, you can use other accounts to check whether it works.
If that is the case, you can recreate the user profile service application to check whether it works.
If your environment does not install any updates, you can install SP1 or latest update to check whether it works.
You can also check the event log and ULS log to see if anything unexpected occurred.
To check event log, click the Start button and type “Event Viewer” in the Search box.
For SharePoint 2013, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Thanks,
Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Jason Guo
TechNet Community Support

Is Lync 2013 and Office 2010 Home and business compatible?

hi,
Is Lync 2013 and Office 2010 Home and business compatible?
tnx

Lync 2013 and office 2010 is compatible with limited features
The following features are available only with Office 2010 or Office 2013:
Contact card with expanded options, such as video call and desktop sharing
Quick search from the Find a Contact field in Outlook
Reply with an IM or call from the Outlook Home ribbon in the Mail, Calendar, Contacts, and Tasks folders
Lync Contacts list in Outlook To-Do Bar
Office Backstage (File tab) presence status, program sharing, and file transfer
Presence menu in Microsoft Office SharePoint Workspace 2010 (formerly Microsoft Office Groove 2007)
Presence menu extensibility
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
For your issue, verify from lync version {for example , if your office 64 bit, Lync must be 64 bit also}
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Mai Ali

Lync 2013 Android can't sign in with 5.4 but can sign in with 5.3

AS Title said. I has deployed Lync 2013 Mobility. Now I got very strange things. First, I can sign in with Lync 2013 App Android 5.3.1100 and its fully functional(IM,Audio,Video). But when I update to Lync 2013 App Android 5.4.1106. I can't sign in.
No any Error message on screen. Even checked Android log. Still can't understand what happend.
My Lync environment is not using Public Cert. But if working fine with Private Cert on Lync 2013 App Android 5.3 version should be fine on Lync 2013 App Android 5.4 version.
I also test my connectivity on https://testconnectivity.microsoft.com/ . All Pass. No Errors.
Have anyone can tell me why I can't sign in with Android 5.4 version?
My Device is Asus padfone.
Android Version: 4.1.1
Here is my Lync 2013 App Android 5.4 log on my device.
--------- beginning of /dev/log/main
06-09 22:06:53.112 7271 7271 D SigningInActivity: onPause()
06-09 22:06:53.142 7271 7271 D SigningInActivity: onStop()
06-09 22:06:53.142 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:06:53.142 7271 7271 V ActivityMonitor: AComo is in backround now.
06-09 22:06:53.142 7271 7271 V ActivityMonitor: AComo is in background now.
06-09 22:06:53.172 7271 7271 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
06-09 22:06:53.172 7271 7271 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
06-09 22:06:53.512 7271 7271 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 1 out-of-sync Object Models took 360ms
06-09 22:06:53.512 7271 7271 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 6 out-of-sync components took 4ms
06-09 22:06:53.522 7271 7271 I PreferencesManager: commit is called on PreferencesManager.
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:07:41.901 7271 7271 I Choreographer: Skipped 36 frames! The application may be doing too much work on its main thread.
06-09 22:07:43.892 7271 7271 D SigningInActivity: onStart()
06-09 22:07:43.892 7271 7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:43.892 7271 7271 V ActivityMonitor: AComo is in foreground now.
06-09 22:07:43.912 7271 7271 I LYNC : INFO APPLICATION .\cucwadatasynchronizer.cpp/1031:Mode 1 scheduled to timeout in 120sec
06-09 22:07:43.922 7271 7271 D SigningInActivity: onResume()
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/131:Clearing all(0) alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/497:Called signOut() in state 1
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/399:Cancelling all requests
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/409:Cancelling request: 0x5cc2b380
06-09 22:07:44.783 7271 7271 I LYNC : INFO TRANSPORT
E:\LcsSource\icomo\main\src\dev\lyncmobile/ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x5cc2b380
06-09 22:07:44.783 7271 7271 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 1 out-of-sync components took 1ms
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=0
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component PsomSession on sign-out.
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
06-09 22:07:44.803 7271 7271 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
06-09 22:07:44.954 7271 7271 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 149ms
06-09 22:07:44.954 7271 7271 I LYNC : INFO APPLICATION .\cpresencesubscription.cpp/792:Removed 0 success records, current size is 0
06-09 22:07:44.964 7271 7271 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:44.974 7271 7271 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:44.974 7271 7271 I LyncPerformance: PerfEnd|4-10|1402322864979
06-09 22:07:44.984 7271 7271 I LyncPerformance: PerfEnd|4-10|1402322864988
06-09 22:07:44.984 7271 7271 D SigningInActivity: onPause()
06-09 22:07:45.014 7271 7271 D SigninActivity: onCreate()
06-09 22:07:45.014 7271 7271 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.034 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.084 7271 7271 D e : bool
06-09 22:07:45.094 7271 7271 D e : bool
06-09 22:07:45.104 7271 7271 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1402322865109
06-09 22:07:45.104 7271 7271 D SigninActivity: onStart()
06-09 22:07:45.104 7271 7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:45.104 7271 7271 D SigninActivity: onResume()
06-09 22:07:45.574 7271 7271 D SigningInActivity: onStop()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:45.574 7271 7271 D SigningInActivity: onDestroy()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:07:48.377 7271 7450 V LogAttachmentTask: Creating attachment in background task
Device Information
BUILD VERSION : 4.1.1
HARDWARE : qcom
CPU MAX FREQ : 1512MHz
BACK FACING CAMERA SPEC
Supported Preview Size : 1920X1080, 1280X960, 1280X720, 800X480, 768X432, 720X480, 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 3264X2448, 3264X1836, 2592X1944, 2592X1458, 2048X1536, 2048X1152, 1920X1080, 1600X1200, 1600X900, 1280X768, 1280X720, 1024X768, 800X600, 800X480, 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
FRONT FACING CAMERA SPEC
Supported Preview Size : 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
DISPLAY DENSITY : 240 dpi

Please try to sign in with manual settings, you can manually enter the following URLs:
https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
Lisa Zheng
TechNet Community Support
Lisa Zheng:
Ok. I tried. Look its 406 on IIS Logs. Finding information. Have any suggestion on this?
Update: I find some information. But still not solve my problem.
My Deployment Structure:
Server:
Lync 2013 FE x 1 (Update to CU1,UCMA,database update,ITAdmin-Configuration)
Lync 2013 Edge x 1
Reverse Proxy (IIS8+ARR 3.0) x 1
Privacy Root Cert x 1, FE Cert x 1, Edge Cert x 1, Reverse Proxy Cert x 1.
Client:
Lync 2013 Basic(PC is installed Privacy Root Cert)
Lync 2013 Mobile ver 5.4 (Android, installed Privacy Root Cert) --- Can't log in.
Lync 2013 Mobile ver 5.3 (Android, installed Privacy Root Cert) --- All working fine.

How can I manually verify autodiscovery configuration for on premise environment from Lync 2013 desktop client?

I have very limited access to an environment (basically just user access). I am documenting the Lync 2013 cilent for this environment. I was provisioned a limited SIP enabled account for testing. Autodiscovery from the Lync 2010 client works, but not from
the 2013 client. I can connect (with some issues) from either 2010 client (autodiscovery) and 2013 client (manually configuring the server). So I want to verify if the Autodiscover is configured correctly to work with the 2013 client or not and if the reason
it fails for me is due to something wrong with my account or if this will happen with other users?
I have checked the lyncdiscoverinternal.domain.com and it resolves and is reachable. I can navigate to https :// lyncdiscoverinternal.domain.com/Autodiscover/AutodiscoverService.svc/root/domain and it returns the information I would think it should
including hrefs to Internal/Autodiscover, Internal/AuthBroker, External/Autodiscover, External/AuthBroker, Internal/Mcx & External/Mcx as well as fqdns for SipClientExternalAccess, SipClientInternalAccess, SipServerExternalAccess & SipServerInternalAccess.
The AuthBrokers urls return what I believe is the expected RemoteService Service pages. The Mcx urls return what I believe is the expected McxService2 Service pages. The SipClientInternalAccess & SipServerInternalAccess fqdns are both resolvable and
reachable. The Autodiscover urls return hrefs for Domain and User. Those Domain urls return the same information as the initial root/domain url and the user url (which I believe is the one that is actually opened by lync during the autodiscover process) returns
what I believe is an expected 401 - Unauthorized: Access is denied due to invalid credentials page.
If I explicitly configure the Lync 2013 client to use the fqdn listed for SipClientInternalAccess, the client will log me in. However on Automatic configuration, it fails to log me in.
One other note is that when I watch with Wireshark, I observed that it is getting another internal server fqdn from somewhere. We'll just say that the SipClientInternalAccess fqdn is lyncABC.domain.internal. When looking at Wireshark and the DNS requests,
I'm also seeing a lync2013ABC.domain.internal that does resolve and is reachable and can also be used as the explicitly listed server in the Lync 2013 client and it will log in. However, that fqdn is not listed in any of the root or domain url replies. So
I'm not sure where it is coming from or how to check that.
Is there any additional information anywhere that can tell me exactly what the behavior of the 2013 client is when trying to find the server to authenticate to and how I can reproduce any missing steps manually to determine what it is identifying as the
login server (if any) since it is obviously not the trying the one listed as SipClientInternalAccess?
Thanks,
Richard

Hi Richard,
To narrow down the issue, you could refer to the following steps first.
1. Delete the Lync client 2013 user profile and registry key.
User profile:
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
Registry Key:
HKCU\Software\Microsoft\Office\15.0\Lync\[email protected]
Certificate:
a. Open Windows Certificate Manager. To do this, press Windows + R, type certmgr.msc, and then click OK.
b. Expand Personal, and then expand Certificates.
c. Look for a certificate that's issued by Communications Server and delete it.
2. Upgrade Lync client to the latest update.
3. Check the DNS records(A records and SRV records) again.
Best regards,
Eric

I can no longer receive my email through firefox. Also my facebook account doesn't show some of the profile pictures show a different person on someone's name. It appears this is a firefox issues as when I go to explorer it is not a problem at all.

It seems that through firefox I cannot receive my emails through charter.net and have always been able to before. Also, on my facebook page, profile pictures aren't showing up on some people and on some people a totally different person is showing up. It seems to be a firefox issue because when I get on internet explorer everything is fine? How can I get this problem taken care of? Can my 8.0 be updated.

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Link to User's MySite on Lync 2013 Contact Card does not work

Hello,
we're running a sharepoint 2010 environment with a configured user profile service application and a mysite host. we're also running lync 2010 clients but are planning to upgrade to lync 2013. the it guys (including me) have already installed lync 2013 client.
the lync server is also already on 2013.
with the old 2010 lync client, it was possible to click on a name from a lync contact card and this directed to the users mysite, which was great. to archieve this, we updates the wwwHomepage attribute in AD with the corresponding link for each user to the
mysite.
now with lync 2013 it is no longer possible.
i couldn't find anything about this topic ...
any help would be highly appreciated
kind regards
Marco

I tested it in my lab.
The same result with your.
It is by design.
Lisa Zheng
TechNet Community Support

Lync 2013 Profile picture extension

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