Lync for Mac 2011 does not update Presence properly.

Question

Hello all,
I work in a Enterprise environment, we run Active Directory and bind our Macs to the domain. We use Lync for Mac, and I've noticed that on the Mac clients, the user status does not update accordingly. When my users are in a conference call, it shows
available, etc. It works fine on a Windows machine with that same user.
If the event is on the Outlook calendar, sometimes it will show them as away during that time period, but it does not seem to update when on the phone/in a meeting, etc.
Any advice would be appreciated, my user is on Mac OSX 10.9.3 and Lync 14.0.8.
Thank you,
Michael

Answer 1

We are seeing the exact same thing at our company.   A hundred or more Macs all with broken presence.
Its issues like this that have us looking at Jabber now - Cisco doesn't seem to have buggy OS X software like Microsoft.    That will be 40,000+ seats lost due to this and other issues.    Maybe if enough hit MS in their pocketbook
they will start paying more attention to Macs.. or at least test them before rolling out software.
Note a few things regarding our setup:
1. Our Lync is on-prem 2010 and 2013 mix
2. Our email is in 365
3. We are using ADFS and FIM for SSO, Dirsync. 
4. We do not domain join our Macs.  (back when Lion wrecked all our domain joined accounts we stopped with that foolish practice)
It worked with previous versions of Lync 2011. 
It works for zero Lync 2011 users.   Lync 2013 on-prem domain joined machines work.   We see the same thing where a Mac users also logged into 2013 on a Windows machine will help update the Lync 2011 client... but its not an acceptable work-around.
  I suspect its having difficulties with the external cert.