Mac App Store Can't Update

I'm running Lion (10.7.4) and the Mac App Store is broken. It says I have two updates, but when I click UPDATE ALL it doesn't. The buttons go grey and the decatron spins and spins and that's it. No error message, no update. I have good network connectivity and I have the right Apple ID and password. Any reason these updates might not work?
iPhoto 9.3.2 => 9.4
iMovie 9.0.7 => 9.0.8
Is there some place to get the regular updaters for these things? I know Mac App Store is supposed to take the place of software updates, but since it's a broken piece of junk I don't really percieve the value to my user experience.

Did that several times along with password changes. Mavericks changed my ID,.works on everything except updates

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HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

Can't type in search box in mac app store or click updates etc.

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Mac app store will not update my apps

I try repeatedly to update aperture to 3.x.x and the app store keeps saying there has been an error and try again later ... for about 2 months!

Thanks for your response ...
Aperture was purchased from app store. Was updated to 3.2.1 and again to 3.2.3 but will not update to 3.3
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Just wondering if it's on my end or something at the app store.
Why would the app store inform me of the update but not let me get it?
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Can't update iPhoto in Mac App store or Software update... Help!

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Originally Posted by rk25123
Hi there, that's kinda strange, because I too have the latest MacBook Air and for me (and should also for you since iLife came pre-installed) the update downloaded and installed flawlessly via App Store, in the updates section (not in the purchased one). Maybe it's just a bug, Mac App Store seems a Beta to me for how laggy and buggy it is. Usually when it says something about another account it's 'cause you have pirated software and the App Store receipt inside it is indeed connected to another account, making it impossible to download the update. If that's your case what you have to do is to right click on iPhoto and select "show package content", open the "Content" folder and delete the "_MASReceipt" folder inside it, now the update will show up on Software Update.
A user posted on another site a way to solve this.
It worked for me, hope it helps.

10.10.2 will not install - tried Mac App Store and Delta updater

I'm trying to install the 10.10.2 update on a 15" MacBook Pro (Mid 2010) which currently has 10.10.1 on it and its not going well!
The Mac App Store shows the 10.10.2 update, I click Update and dropdown says "Some updates need to finish downloading before they are installed. Your computer will restart to complete the updates." with the options "Not Now" and "Download & Restart". Doesn't matter which one I choose, after a click the update progress bar appears for a few seconds and then reverts back to displaying the Update button again. Have restarted, fixed permissions etc and it makes no difference.
So I downloaded the Delta update (not the combo) and go through the install steps and the system restarts to compete the installation, but the system simple restarts and does not update to 10.10.2, its still at 10.10.1. Have tried a few times, always the same.
One slightly odd issue is that the Apple remote Desktop update 3.8.2 appears to have been installed 5 times in the "Updates Installed in the Last 30 Days" section of the Mac App Store and yet it also still appears in the updates available section below the 10.10.2 update.
I've repaired permissions, restarted, checked Activity Monitor for any non responding services and checked disk space availability - 170GB available. Can't see anything obvious.
Anyone else having trouble installing this OS update?
Thanks

I have the exact same problem. Tried to install the normal and combo update. Nothing happens.
I tried the repair permissions and even the reset password method. Nothing.
Did the system restore help ? did you try to re-install yosemite first keeping your files and applications ?
It's really weird.
Thanks
MacBook Pro 15" early 2011, OS X Yosemite (10.10.1), 16GB Ram

Mac App Store not showing Updates or Purchases

After upgrading my Mac OS to Yosemite, my App Store isn't showing anything under the "Updates" tab (It did some automatic updates in the background, so the number of pending updates dropped from 13 to 2).
Although I have already signed in to Mac App Store, it says:"You must sign in to view your purchases" under the "Purchases" tab. "Sign in" is a clickable link but when I click it nothing happens.

I'm having the exact same problem.
I can sign in via the menu bar-store-sign in, but it doesn't change anything.
In the bottom right corner of the updates page there's a US flag icon showing, indicating I'm in the wrong store. Unable to change to Norwegian.
I am also unable to go into iCloud in system preferences:

Is there a way to use Automator or Applescript to launch the Mac App Store and download updates automatically?

As the subject indicates, I'm wondering if anyone knows a way to use AppleScript or Automator to launch the Mac App Store and download any available updates on a set schedule.

I would advise against this. Updates sometimes reduce functionality or break programs. I would never get an update with working software unless there is a specific problem you are trying to solve.
I have read many desperate posts from people trying to go back to earlier versions for various reasons. This is easy to do with disk-based software, but with downloaded software, going backward can be more difficult.

Mac Apps store problem after updating it to Mavericks

I have a problem with my mac apps store. after updating it to OS X 10.9.3 (Mavericks) when i restarted it and open it up again the mac apps store keeps on hanging and i can't see anything. I cannot update any of my application because i cannot access the store. Please help me. My computer is Mac mini 2.3GHz quad-core intel core i7

Launch Activity Monitor in /Utilities, select all processes, check for app store ones, select them, and force quit them.

Clean install & Mac App Store (Can't reinstall Apps)

Hello Everyone,
I just did a clean instal of OS X Lion and after signing into the Mac App Store, it is telling me that programs are already installed (which they are not). If I try to update or anything it tellls me these are associated with another account.
"To update this application, sign in to the account you used to purchase it."
How do I get around this?
Regards,
CLM

Just to confirm, you can boot into the Recovery Drive by holding down Command R when restarting.
When you select to reinstall OS X, what happens?
Fix for missing MAS
It's possible #1 will do the trick, but you might need to do the additional steps in Keychain access.
1. Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
2. Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
(Note: I had to toggle the settings before it would stick)
Restart your system.

HT4461 Why do I have to repurchase apps I already own through the Mac App Store to get updates there?

It's a simple question but I cannot find an answer. I just know you can't. It makes no sense to not allow us to even purchase an update at a lower cost as opposed to repurchasing the app from the app store at the full cost. Can anyone say why this is the case? It makes me not want to ever use the app store.

I get that, but that's not the point. What I am saying is that the customer experience is poor. It should work the same as it used to when you bought software from a brick and mortar store.
When you buy an app (software) from a sellers website, you should be able to purchase an upgrade from any vendor. This means even though I bought an app like OmniPlan direct from the OmniGroup... It would be nice to purchase the upgrade, or even download the update from Apple's Mac App Store.
It just makes for a better customer experience.

How to change Mac App Store Login for Updating Apps

I purchased a used Macbook from a local computer retailer; when they installed Mavericks and setup the account they used their Mac ID. Now it's showing updates for Keynote, Numbers, Pages, and iMovie but if I choose Update it prompts their username and wont let me change it. I assume those apps are connected to that account so it wont let me update. Is there a way to change the associated login to mine or is it safe for me to remove them and reinstall using my ID? I wasn't sure if they were core apps that would cause any damage if removed and I really dont want to format and start over. Thanks for the help!

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

Any Apple related (Mac app store, itunes, software update) doesn't connect

First recently I had a problem with Mac app store. "Store News" a free app showed on my update tab but I've never downloaded that app before. It was not even installed on my mac or showing under my apps. The worst was when I clicked on update button for the app it asked for another account to login. I could not update the app or remove it because for this app that weird account was required! I asked for Apple support and they told me to get help from the developer. I did and they were amazing but the problem was not the app but Mac app store was hacked! And Apple doesn't admit that so they suggested me to kill my mac and reinstall my system! I didn't (yet!) because I heard about one big update at app store before Lion and thought "maybe this solve everything!". BUT when I tried to get software update it didn't connect. After trying to update my system, neither app store and itunes connect.
My internet connection is working fine, I can browse, download, mail works fine. BUT I cannot connect to software update, itunes or app store. Why?
So I manually downloaded the 10.6.8 combo update and installed hoping I could get things back to normal. Even after the update I still can't connect those services. Anybody having the same issue?
Thanks.

... i think Jason is referring to Apple Software Update for Windows, and is checking to see if that is working properly for him:
How to tell if Software Update for Windows is working correctly when no updates are available
(not entirely sure of course, given the Windows Update reference.)

HT201364 Mac App Store fail to update new apps and install new apps

My current MacBook 13" 2011 Late is running Mavericks 10.9.4, and recently when I try to update /install apps from Mac App store errors comes up telling me it failed to update/install apps with unknown errors.
Tried following possible solutions after some search through forums and search engines, however, still with no luck of solving this issue, hope anyone with something that would make my Mac App store to work again.
1. Change DNS (8.8.8.8).
2. Reset Application & Clear Cookies in Debug mode.
3. Remove cache.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mac App Store broken since updating to 10.7 Lion

Hi all,
Since updating to OS X 10.7 Lion my Mac App Store seems to be broken.
The app starts but when I go to 'Purchases' it says I haven't purchased anything. Now, it DOES come up with my purchases after a while so I assume that's just internet latency but when I try to review or rate OS X 10.7 Lion it says:
"To rate this app, you must have purchased it from from the Mac App Store."
Since I'm writing this post while my Macbook Pro is booted into Lion, I find that a bit odd.
Any suggestions? My first impressions of Lion aren't as great as some, that's for sure.

I'm having the same issue on my iMac. I've also noticed the rear of the left side is getting a lot hotter than normal.
I downloaded (from: http://support.apple.com/kb/DL1459) the update again and reinstalled it. But nothing's changed. Is there anything else I can try?
Scott

Mac App Store Can't Update

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