Mac Remote desktop redirection doesn't work on 8.0.5

After the Microsoft Remote Desktop for MAC update on March 19th (8.0.5) folder redirection does not work properly. It worked fine on the 17th before the update. Please advise as some of my clients do use macs..
Updated: I need to specify that not working means. The drive redirects, but no folders show up at all. If i try to create a folder on the redirected drive we get an error 0X8000FFFF: CATASTROPHIC FAILURE. I have tried multiple usb drives, SD cards and more.
Even NTFS formatted usb drives will not work.
http://WrinkleFreeIT.com/

Hi,
Firstly, would you please provide us the log file after you reproduce the issue to see if we can find some clues.
In addition, please try to uninstall and reinstall the app.
Thanks.
Jeremy Wu
TechNet Community Support

Similar Messages

Can Aussie GP's use a Mac remote desktop to login to works Medical Director

My wife is a GP. Her practice runs Medical Director. The other doctors are able to log in from home over the net from their home windows computers. I rang Medical Director to ask if there was anything stopping her using the remote desktop from our home mac:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/ MISC/RDC2.0Public_Betadownload.xml
They gave me a very abrupt no, and said we need to buy a windows machine (something I am loath to do).
Are there any GP's out there using their macs at home to login over the net using a program like this..... or do we really have to do what the Medical Director people say - and use a Windows Machine?
Thanks for your help.

Chances are the director is full of it, and doesn't know what he/she is talking about. Find out what software the other doctors are using from home and perhaps we can find you a Mac version of it.

"remote desktop connection has stopped working" When printing from remote desktop connection

I have been having a issue when using a windows 7 machine. I have Remote Desktop to a session on Windows2008 R2, I am using the local printer resources to redirect the printing. However everytime i try to print it crashes the remote desktop application.
Gives me "remote desktop connection has stopped working." I have 4 other computers connected and printing with no issues what so ever. This only happens when i print. It does print by the way just the application crashes.
-I have also updated the printer drivers to newest possible thru the manufactorer website. The printer is a Brother MFC-8890DW. Windows 2008 R2 is up to date for the RDS server. 3 other machines are able to Remote in and print. The user is able to print using
diffrent machines just not the Windows 7 machine.

Hi,
Happy to hear that you resolved your issue. For another issue which you are facing here trying to provide some suggestion.
As you have commented that you are facing issue with second screen resolution on wide screen. The setting which I am suggesting can only applies when you are using multi-monitor Remote Desktop connections. If you are making Connections using a single
monitor do not use this setting.
So for this you can try to apply “Limit maximum display resolution” setting in group policy, where you can mention the width & height for the screen to display. The setting can be applied on below mentioned
path.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
Meanwhile sharing article with you for more information.
Remote Session Environment
http://technet.microsoft.com/en-us/library/ee791847(v=ws.10).aspx
Hope it helps!
Thanks.

Airplay mirroring on Mac Mini (late 2012) doesn't work, extended display does...

Airplay mirroring on Mac Mini (late 2012) doesn't work, extended display does... What's going wrong here?
Details: OS X Yosemite 10.10
Apple TV 3rd generation, version 7.0
Switching Airplay on on Mac Mini works. It goes automatically on extended display mode. Switching to mirroring works for about 1 sec and then it switches back to extended display mode. On my tv screen i see my second desktop. Funny detail: it has the desktop background i used previously. Another funny detail: I had exactly the same problem when i used the previous versions of OS X and the Apple TV software...
Who can help, please!

I also have been having problems with Airplay on my 2014 Mac Mini see Mac Mini 2014 Airplay Display Disconnect Bug?
I"ve also noticed that my Apple TV (3rd Gen) does not appear in the iTunes Airplay list on my Mac Mini whereas it does on my MacBook.
I've booked a call with Apple Support for next Sunday to discuss the issue.
If I get any useful info I will pass it on.

Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
Thanks,
Barry

Turning off "Enable Protected Mode" in the Security Tab of Internet Properties allowed the Creative Cloud Desktop App to function properly. I am still looking for a better long term solution that does not put my computer's security at risk.

What should I do if the iphoto keeps on saying that "Plz wait for import to complete" when i click the close button but it is not importing photos? How can I close the iPhoto? I try to switch my mac off but it doesn't work. Thanks.

What should I do if the iphoto keeps on saying that "Plz wait for import to complete" when i click the close button but it is not importing photos? How can I close the iPhoto? I try to switch my mac off but it doesn't work. Thanks.

You should be able to select Force Quit from the menu beneath the Apple icon in Finder
and choose to Quit iPhoto from there, without messing up the Mac OS X in the process.
OS X - Support
Not sure if rebuilding the iPhoto library would help this issue. However if you had to
turn off the computer without the correct method (unplug, etc; instead of menu choice)
the system may have accrued damages and should be checked, maybe repaired by
use of the Disk Utility in the system. Or restart the computer in Safe Boot mode, then
run 'repair disk permissions' while it is running in that reduced mode; then restart after.
•Understanding Safe Mode - tuts+ computer skills tutorial:
http://computers.tutsplus.com/tutorials/understanding-safe-mode--mac-59897
•OS X: What is Safe Boot, Safe Mode?
Suggestions on how to use Safe Mode in article, to resolve issues, may be helpful.
There likely are other means to rectify troublesome applications, including reinstall.
Be sure to backup your music, image, video, and other work on an external drive
or suitable device as a precaution against loss should there be a hard drive failure.
iPhoto - Mac Apps - Apple Support
There should be some tips and help information using iPhoto via this tiny Support link.
Good luck & happy computing!

RD Gateway issue from Mac Remote Desktop client - 503 RPC Error: c0021012

I have an employee who is able to use the Mac Remote Desktop client to connect to her office PC via RD Gateway, but after a short time she consistently has her connection dropped with a
503 RPC Error: c0021012. I've researched this a little and apparently it refers to an expected shutdown condition (RPC_P_CONNECTION_SHUTDOWN) rather than a true RPC "exception". Also, the error almost always occurs exactly
10 minutes after the connection is established, so I'm wondering if a timeout is occurring due to a heartbeat/keepalive not getting through, the expiration of a token or credential, or something similar(?). Any help would be appreciated, here's a section
from the log that shows one of her drops:
[2014-Jun-22 23:58:44] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jun-22 23:58:44] RDP (0): client version: 8.0.24875
[2014-Jun-22 23:58:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Jun-22 23:58:44] RDP (0): correlation id: 79b9ed3a-2198-784a-8805-0f1d292a0000
[2014-Jun-22 23:58:45] RDP (0): Resolved 'ourserver.oursite.com' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:58:45] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:50] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Jun-22 23:59:53] RDP (0): Exception caught: Exception in file '../../librdp/private/tlsendpoint_openssl.cpp' at line 116
    User Message : TLS1_ALERT_ACCESS_DENIED
[2014-Jun-22 23:59:53] RDP (0): Exception caught: Exception in file '../../librdp/private/tlsendpoint_openssl.cpp' at line 116
    User Message : TLS1_ALERT_ACCESS_DENIED
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Jun-22 23:59:53] RDP (0): correlation id: 79b9ed3a-2198-784a-8805-0f1d292a0000
[2014-Jun-22 23:59:53] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:53] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
[2014-Jun-22 23:59:54] RDP (0): Protocol state changed to: ProtocolInactive(4)
[2014-Jun-22 23:59:55] RDP (0): Server supports RAIL
[2014-Jun-22 23:59:55] RDP (0): Protocol state changed to: ProtocolActive(5)
[2014-Jun-23 00:10:54] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message: 503 RPC Error: c0021012
[2014-Jun-23 00:10:54] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message:
503 RPC Error: c0021012
[2014-Jun-23 00:10:54] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Jun-23 00:10:54] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-23 00:10:54] RDP (0): ------ END ACTIVE CONNECTION ------

Hi,
Is there any error occur on the RD Gateway server? Please make sure that RPC, RPC Locator and RPC Endpoint Mapper service are running on the server. Also, please make sure that the RD gateway
server does not reach the maximum number of connections.
Thanks.
Jeremy Wu
TechNet Community Support

Where is the connection information stored for Mac Remote Desktop?

I want to restore Mac Remote Desktop connection information from a Time Machine backup to a new Mac. On the new Mac, I've installed Remote Desktop from the App Store and installed all the files found in
~/Library/Containers/com.microsoft.rdc.mac from
a Time Machine backup. But I don't see my old connections. I also don't see any connection information in my Time Machine backup here
~/Documents/RDC Connections.
Where is the connection information stored?

The path is correct. You could try to get an console log during application launch. This log might give you information why the information is missing.

Feature request for Mac Remote Desktop client.

Wouldn't be great to have folders or groups in the Mac Remote Desktop Client.
I am finding that I have more and more Remote Desktop saved connections and storing them in collapsible groups or folders would be great.

Hi Bill,
Thanks for your feedback, will pass this request to product group for future research and releases.
Thanks for your understanding and Support!
Regards.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Comcast came to fix my internet. My AIRPORTWIFI now only works with desktop. it doesn't work with my IPhone or IPad. Why? What can I do?

Comcast came to fix my internet. My AIRPORTWIFI now only works with desktop. it doesn't work with my IPhone or IPad. Why? What can I do?

Hello lila54,
It sounds like your Wi-Fi network is working if your desktop works with it, we just need to get the Wi-Fi on your iPhone and iPad connected to it. I found a couple of resources to help with not being able to connect to Wi-Fi on an iOS device.
I recommend following the steps in this tutorial first (the steps should work on the iPhone and iPad):
Join a network
http://www.apple.com/support/iphone/assistant/wifi/
If you are still having trouble connecting to Wi-Fi, follow the steps in this article (you can skip any steps you have already taken):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Terminal Services - drive redirection doesn't work.

Hi,
I have got two Terminal servers on Windows 2012 DataCenter(T1 and T2) + AD on Windows 2012 DataCenter.
My problem is, that on a terminal T2 drive redirection doesn't work(also printers and clipboard).
I tried the following things:
- GPO on AD (Computer Configuration\Policies\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Device and Resource Redirection\Do not allow drive redirection=DISABLE).
- local GPO on terminal T2 (Computer Configuration\Policies\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Device and Resource Redirection\Do not allow drive redirection=DISABLE).
- FW is disabled on both terminals.
- Terminal configuration allows to redirect drives and printers.
- I tried to login with domain account and local account, on both account redirection doesn't work.
- System Logs seem to be alright.
- Of course on the client side I mark redirect local drives.
Both terminals are the same, both are VM(T2 is a clone of T1).
Please help...

Hi,
Thank you for posting in windows Server Forum.
Have you check the firewall rules? Please check that ports/ firewall is not blocking the drive to get redirected. For firewall try to disable the firewall and check. You can use below command on the client.
netsh firewall set opmode mode=disable
This will eliminate the firewall altogether; assuming you are using Windows firewall. Otherwise, disable any other firewall / blocking software and see how it reacts without firewall. Additionally, go back into RDP and manually "set" those options
to allows Disk Drive Mapping and Printer pass-through.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Dymo Labelwriter printers not working via Mac Remote Desktop connection into Windows Server 2008

I'm having a really hard time getting Dymo labelwriters (models 335 turbo and 450 turbo) to work over a remote desktop connection and I'd appreciate any help you can offer.
To briefly describe the situation, I'm working for a Doctor's office, moving their IT from a remotely-hosted environment where employees connect to their Windows Server 2008 virtual machines (hosted off-site) via Windows 7 machines through Microsoft's remote
desktop software.
The new setup will have new servers running in-house instead of remotely and will be based on Apple's Mac Mini machines running Windows 7 for some tasks through Parallels virtualization
software running directly on each employee's Mac Mini.
We have 3 of the Dymo 450 Turbo products and one 330 Turbo, each connected directly to a Mac Mini.
Here's the problem: I have Microsoft's Remote Desktop software running on the Macs natively, connected to each employee's virtual machine on the remote server for now, until the time comes to make the switch to using the new in-house server. The remote desktop
software works fine - employees are able to connect successfully and access their desktops fine. I have the "Forward Printing Devices" option checked in the Microsoft Remote Desktop app so that the hosted virtual desktops can see the local labelwriters.
However, the Dymo Label software running on the remote server will not recognize that a labelwriter is present.
If I go to the Printers and Devices window on the remote server, the labelwriter shows up fine, named "dymo labelwriter 450 turbo (redirected 10)" however running the Dymo Label software gives an error, "Dymo label says no printer connected:
dymo label printer requires a dymo label printer be installed and connected ..."
To try and narrow down the cause of the problem, on the same Mac, I ran Windows 7 via Parallels and set up a new remote desktop connection within that Windows VM. Just to be clear, instead of using the RDC software running in the Mac OS, this new connection
is using a Windows virtual machine running on the same Mac, with the RDC being established from within that Windows VM. Again, I forward printing devices and the labelwriter shows up in Printers and Devices on the remote server as "dymo labelwriter 450
turbo (redirected 10)" This time, the Dymo Label software recognizes the attached labelwriter and runs fine.
I'd appreciate any advice you can give on why, as far as the remote server is concerned, a forwarded labelwriter from Microsoft remote desktop running natively on a Mac isn't recognized
but it is if forwarded from within Windows, bearing in mind that the labelwriter shows up on the remote server in both instances and is called the same name in devices and printers.
Sorry for the long-winded question. I hope you can help me.

Hi,
Thank you for posting in Windows Server Forum.
Firstly please check whether you have driver capable for your printer with MAC MRD. Also I would like you to check with updated MRD version 8.0.9 for MAC OSX.
https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12
Because as you have commented it can work with windows RDP, so please also try to contact Dymo Labelwriter printer and inquire regarding the issue.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Mac Remote Desktop Printing not working

I have the following:
TS 2k3
Mac 10.5.6 with a AIO 6410 connected via USB
RDP 2.0 client for the Mac
I have installed the printer drivers on the server
The RDP client has the printer associated with it.
Printing fails. I'm thinking it has to do with the ports associated with the printer driver on the server
HELP

Printing on MAC osx never worked for me until i found this tool.
http://terminalworks.com/remote-desktop-printing/

Redirected printers using Remote Desktop Easy Print driver work only once during session

Hello all
We are running Windows Server 2012 R2 Remote Desktop Services Sessions hosts with printer redirection allowed using only the Easy Print Driver, we have no other drivers installed on the servers. All client printers are redirected and can print fine, but
only once per session! We have tested with several different client printers and they all work a single time in each session. After that the user needs to log off and then back on again to be able to print once again, but only once. Needless to say, our users
are annoyed. If I look at the c:\windows\system32\spool\printers folder while jobs are printing, but failing, I can see the spool files appearing and disappearing as jobs are spooled. No errors in the event logs accompany the behaviour. Our clients are running
Windows 7, 8 and 8.1. All exhibit the same problem. The error looks a little like what is described here:
http://support.microsoft.com/kb/2925429
While similar, this problem describes a scenario where Easy Print is not used, but XPS is, and since Easy Print is based on XPS and the behaviour is very similar, I am tempted to make a connection.
I have checked all the usual stuff with permissions etc, and no manufacturer provided drivers are present. The problem appears on newly installed systems as well as one that have been running for some time. Restarting the spooler services does not resolve
the problem. Actually I do not think it is related to the spooler service or driver framework at all, but rather is an Easy Print driver issue that is occurring much later in the process, if not I would see some errors in the logs and no jobs would print at
all.
Anyone ever heard of something like this?
Thanks
Morgan

Hi Morgan,
Based from your description, users can only print once during single RDP session, I suggest you check if this issue also happens locally.
In addition, after the first print attempt, does any other issue exist on the RDP session?
Is the server fully patched? If there are any available driver updates, please also apply them. If there are any third party software installed, try disable/uninstall them to see if the issue persists.
You can also enable print auditing to get more detailed information about this issue.
More information for you:
Auditing Printing Events
https://technet.microsoft.com/en-us/library/cc976774.aspx
Logging Spooler Events
https://technet.microsoft.com/en-us/library/cc976746.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

Miracle : remote desktop app that actually works perfectly

New guy here...not new to Android, but very new to the TT (aren't we all, I guess). Loving it...this is the computer I've waited 35 years for. Thanks, Toshiba! As many of us know, one of the big problems w Android is the highly variable...and frequently low...quality of apps (even paid apps). I tend to buy a lot of apps just looking for one which will really get the job done. And frequently come away feeling suckered yet again. So when I went looking for a remote desktop app to run my MacBook from inside my TT (for intensive tasks like REAL spreadsheets) I was prepared for the worst (full-featured remote desktop is a pretty sophisticated task) but, surprisingly, nailed it on the first try. I don't usually plug products, but in case your needs are like mine, here goes: Splashtop Remote Desktop HD. Awesome. Stable. Fast. Ten bucks. If I recall correctly there are versions for both Mac and Win desktops. On my home wireless network there is zero perceptible lag. It claims to work over the intertubes, too, but I haven't tried that yet, and I'm prepared to learn that there the lag might be annoying. The ability to bring up your desktop on your TT, run any program there or fetch any file (I use Wuala on both Mac and TT to facilitate that) is pretty awesome. I intend to make the TT my primary business travel machine, which always raises the threat of those "oops...I don't have the file (or the software) I need on this machine" moments. That's what remote desktops are for. But lately, seeing how well Splashtop works, I find myself using it around the house, too. For instance I've given up on trying to find an Android spreadsheet app that isn't lame and slooooow (even Google Docs doesn't do it for me); now I just connect to my Mac, fire up Excel, and get the job done right. If you sometimes need (or just want) the power of a desktop machine on your TT, drop a dime and get this. You can thank me later. You should also pick up a stylus if you don't already have one (I'm loving the Kensington), because desktop controls rendered on a ten-inch screen can be kind of tiny to poke accurately with your fat fingers. Enjoy! P.s.: Nope, I'm not affiliated with Splashtop. I just really appreciate stuff that works well, is powerful, and gives good value. Plus I'm just tickled to be running my desktop on my TT with no compromises.

I have looked at Splashtop, but before getting it, I wonder if it is better than the LogMeIn Ignition that comes (although a trial) with the TT. I use LogMeIn a lot with desktops and laptops, but it can be very laggy depending onP the internet connection. I would welcome your views as I intend to use one of these apps a lot!

Mac Remote desktop redirection doesn't work on 8.0.5

Similar Messages

Maybe you are looking for